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Cacao Tulum -Luxury Condos-

3.5 star property
Comfortable spa condo near Tulum National Park

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Photo gallery for Cacao Tulum -Luxury Condos-

Outdoor pool, pool umbrellas, pool loungers
Front of property - evening/night
Superior Penthouse, 2 Bedrooms, Private Pool
Superior Penthouse, 2 Bedrooms, Private Pool | Living area
Full-sized fridge, microwave, oven, coffee/tea maker
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • KitchenKitchenKitchen
  • Pool
  • LaundryLaundryLaundry
  • BarBarBar

Explore the area

Map
Region 15, La Veleta, Tulum, QROO, 77780
  • Popular LocationTulum National Park5 min drive
  • Popular LocationTulum Mayan Ruins10 min drive
  • AirportTulum, Quintana Roo (TUY)16 min drive
  • Popular LocationPlaya Paraiso17 min drive

Room options

View all photos for Luxury Apartment, Private Pool

Luxury Apartment, Private Pool

Luxury Apartment, Private Pool

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Premium bedding
  • 41.07 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Penthouse, 2 Bedrooms, Private Pool

Full-sized fridge, microwave, oven, coffee/tea maker

Superior Penthouse, 2 Bedrooms, Private Pool

10/10 Exceptional

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Premium bedding
  • 161 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Penthouse, Private Pool

Deluxe Penthouse, Private Pool

Deluxe Penthouse, Private Pool

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Premium bedding
  • 83.89 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, Private Pool, Garden View

Deluxe Apartment, Private Pool, Garden View | Terrace/patio

Deluxe Apartment, Private Pool, Garden View

10/10 Exceptional

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Premium bedding
  • 67.50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Private Pool

Private pool

Premium Apartment, 1 Bedroom, Private Pool

10/10 Exceptional

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Kitchen
Full-sized fridge/freezer
Smart TV
Premium bedding
  • 83 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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includes taxes & fees
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About the area

Tulum

At Cacao Tulum -Luxury Condos- you'll be 4.9 km (3.1 mi) from Tulum Beach and 1.7 km (1 mi) from Hospital de Tulum. .You can enjoy Smart televisions with cable channels, and each condo features free WiFi, a dining area and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. Nice touches to enhance your stay include a rainfall showerhead and free toiletries, while premium bedding and a down duvet invite a good night's rest. A flat-screen TV, a ceiling fan and a safe are also available. .A day of pampering can include deep-tissue massages and body wraps along with aromatherapy and reflexology. At the condo building's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers as well as access to bike hire. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.
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What's nearby

  • Tulum National Park - 5 min drive
  • Tulum Beach - 10 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Las Palmas Public Beach - 14 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive

Restaurants

  • La Taqueria Pinches Tacos Shop - 8 min walk
  • El Camello Jr - 15 min walk
  • Italdo Pasteleria - 16 min walk
  • Los Aguachiles - 14 min walk
  • Cafeteria Hunab Ku - 14 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Cacao Tulum -Luxury Condos-

Comfortable spa condo near Tulum National Park
Cacao Tulum -Luxury Condos- offers its guests an outdoor pool and a 24-hour fitness centre. You can enjoy a drink at the pool bar. You'll find a 24-hour business centre on site.

WiFi is free in public spaces. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Cacao Tulum -Luxury Condos-. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Tulum condo.

  • 30 guestrooms or units
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Cacao Tulum -Luxury Condos- offers 30 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. Accommodation at this 3.5-star condo has kitchens with full-sized fridge/freezers, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Smart televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Spanish

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Reflexology
  • Treatment room

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Kitchen

  • Fridge (full size)
  • Microwave
  • Oven
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • A poolside bar
  • Champagne service

Bedrooms

  • Premium bedding
  • Down duvet
  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining room

Entertainment

  • Smart TV with cable service

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Decking or patio
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • Pets stay free
  • 2 total pets
  • Welcoming cats and dogs only
  • Deposit: USD 100 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (80 centimetre wide door)
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Virtual front desk
  • Champagne service

Location highlights

  • Near the sea
  • In a national park

Things to do

  • 24-hour gym on site
  • Bicycle rentals on site
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 30 rooms
  • Romance packages available

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 7 days before arrival with check-in instructions; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 1.5 per accommodation, per night.
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 7)
  • Pet deposit: USD 100 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Cacao Tulum Condos Tulum
Cacao Tulum Luxury Condos
Cacao Tulum -Luxury Condos- Condo
Cacao Tulum -Luxury Condos- Tulum
Cacao Tulum -Luxury Condos- Condo Tulum

Frequently asked questions

What is the cancellation policy at Cacao Tulum -Luxury Condos-?

Cacao Tulum -Luxury Condos- offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cacao Tulum -Luxury Condos-?

Yep, Cacao Tulum -Luxury Condos- has a free self car park.

Are there any beaches close to Cacao Tulum -Luxury Condos-?

The closest beach to Cacao Tulum -Luxury Condos- is Tulum Beach (6.3 km).

Is there a spa on site at Cacao Tulum -Luxury Condos-?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and body treatments, as well as deep-tissue massages.

Does Cacao Tulum -Luxury Condos- have a pool?

Cacao Tulum -Luxury Condos- has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Cacao Tulum -Luxury Condos-?

This property features an outdoor pool, as well as premium bedding and a dining area.

What makes Cacao Tulum -Luxury Condos- a romantic place to stay?

Couples spa treatments and a champagne service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Cacao Tulum -Luxury Condos-.

Is there a free airport shuttle available at Cacao Tulum -Luxury Condos-?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Cacao Tulum -Luxury Condos-?

Check-in begins at 3:00 PM. Check-out time is noon.

Cacao Tulum -Luxury Condos- Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 49 out of 106 reviews" "
Rating 8 - Good. 27 out of 106 reviews" "
Rating 6 - Okay. 10 out of 106 reviews" "
Rating 4 - Poor. 5 out of 106 reviews" "
Rating 2 - Terrible. 15 out of 106 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yesenia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the WORST place I’ve ever booked! When we 1st came to the property there was no line no wait but when we got to the room the sheets were okay the bathroom was dirty and the toilet seat was broken falling apart (it did when we left) also. There was just dust everywhere. the door of our room DID NOT WORK they actually had to change the battery or lock on our door to fix the key. That made me feel unsafe. The neighborhood is all under construction as it’s a upcoming development. The wi-fi kept having trouble connecting the whole time we were there.The gym equipment is all filthy and disgusting and they have no air conditioning. Th machines are old and hardly work. The pool was also dirty and it was falling apart and mostly warm. The chairs were dirty by the pool as well. There was barely any people there so it was quiet but creepy. There’s only one store around that area everything else u need a taxi or bike but it’s not a safe neighborhood so be careful. I would definitely recommend getting a hotel near the beach when in tulum.
Stayed 4 nights in Jul 2023

10/10 Excellent

Pansy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful stay ! Staff was great, helpful and friendly. Beautiful property! The towels and linens smelled amazing. Location not far from Main Street for some shopping and restaurants. The only con was the dirt road(s) to the property were very challenging but I would absolutely choose to stay there again.
Stayed 2 nights in May 2023

10/10 Excellent

Jim

Stayed 1 night in May 2023

10/10 Excellent

Ivonne ericka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023

6/10 Okay

Yamileth

Travelled with group
Disliked: Amenities
I can’t stress this enough there are no paved roads leading to the hotel, only dirt roads with HUGE holes so please take this into consideration if you’re renting a vehicle!!!! Second they charge you a cleaning fee and they only clean the room every 3rd day of your stay (you want something before they charge you like 30-40 usd and you’re going to want it cause the rooms aren’t that clean. they also charge you extra for bringing clean towels and that was ridiculous seeing as mine had a stain on it) Also the staff is kind of creepy, My friend and I got the deluxe penthouse with the rooftop pool and didn’t even feel comfortable being in it because one of the employees stood by an open window watching us the whole time we were in the pool. Made us feel so uncomfortable we didn’t get back in. And lastly I don’t think the hotel is in a very good neighborhood, we checked out at 3am cause our flight was at 7 and when we were driving down the dirt road I decided to turn left to find a paved road (4blocks down from the hotel) and the street was blocked off by the police and there was a dead body in the middle of the road. So please be careful out there Tulum isn’t what it used to be! They look and target tourists to robb them! I literally got robbed by the police for accidentally dropping a napkin on the floor (couple of blocks away from the hotel). As I went to pick it up they claimed I was littering and I had to pay them if I didn’t wanna go to jail. Please be safe out there everyone

10/10 Excellent

Monique, Arverne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and accommodating. Our room was quaint however we only booked for 2 nights for an unexpected extended stay in Tulum. I will definitely be booking in the future for a longer stay.
Stayed 1 night in Feb 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property and the good folks working there really did exceed my expectations. They even helped me out when on two occasions when I had been a victim of fraud, and when I accidentally didn't book my last night's stay! So great! Only possible negatives would be maybe fixing the extreme potholes on the connecting side street, perhaps sharing with local businesses for this. Thank you Cacao!
Stayed 5 nights in Feb 2023

10/10 Excellent

J

Travelled with partner
Liked: Amenities, property conditions & facilities
Property was very clean but keep in mind it’s developing area so keep that in mind when booking, we didn’t seem to mind though. The concierge was very helpful with recommendations and reservations for trendy areas would definitely stay again :)
Stayed 3 nights in Feb 2023

6/10 Okay

Emma, The Valley

Liked: Cleanliness, amenities
The apartment itself was fine, although the kitchen isn't really for cooking much - more like one-pot meals or re-heating food. The area is lacking in infrastructure - no paved roads or public transport. Street lighting is limited. The rooftop pool is nice and has a bar. And there is a restaurant on the ground floor.
Stayed 4 nights in Feb 2023

10/10 Excellent

Leonna

Travelled with partner
Liked: Amenities
Good
Stayed 4 nights in Feb 2023