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Casa Malca

5.0 star property
Luxury Tulum hotel connected to the convention centre, 7-minute walk to Sian Ka'an Biosphere Reserve

Photo gallery for Casa Malca

Reception
Front of property
Sun deck
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Indoor pool, outdoor pool, free pool cabanas, lifeguards on site

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Pet-friendly
  • Room service
The current price is AU$808
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min drive‬
  • Place, Ven a la Luz Sculpture
    ‪5 min drive‬
  • Place, Tulum Mayan Ruins
    ‪27 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪81 min drive‬

Room options

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Beachfront

View from room

Junior Suite, Beachfront

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 60 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Beachfront (Master)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, Beachfront (Master)

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 100 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

IPod dock, books, MP3 dock, music library

Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bathrooms, Garden View (Village)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Family Suite, 2 Bathrooms, Garden View (Village)

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Tulum

At Casa Malca, you'll be connected to the convention centre and 0.6 km (0.3 mi) from Sian Ka'an Biosphere Reserve. Highlights at this luxury hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The fine-dining restaurant, Philosophy, serves Fusion cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site indoor swimming pool and gym. 1292 square feet (120 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Other amenities include free Wi-Fi in public areas, a free manager's reception and a hot tub. Free cooked-to-order breakfast is available daily between 8 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 5-property class Zona Hotelera hotel include Gran Cenote and Tulum Mayan Ruins.

What's nearby

  • Tulum Beach - 1 min drive - 0.4 km
  • Ven a la Luz Sculpture - 5 min drive - 3.2 km
  • Playa Paraiso - 20 min drive - 11.3 km
  • Tulum Mayan Ruins - 27 min drive - 12.8 km
  • Gran Cenote - 38 min drive - 17.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 119 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬2 min drive
  • ‪ARCA - ‬2 min drive
  • ‪Secrets Tulum Beach Club - ‬2 min drive
  • ‪La Zebra Restaurant - ‬19 min walk
  • ‪La Taqueria - ‬8 min walk

About this property

Casa Malca

Luxury Tulum hotel connected to the convention centre, 7-minute walk to Sian Ka'an Biosphere Reserve
Enjoy the complimentary cabanas and free beach club on site for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Casa Malca such as an outdoor pool and an indoor pool.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This Art Deco hotel also offers a children's pool, a health club and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Tulum hotel.

  • 1 building
  • 70 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
Casa Malca offers 70 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8 AM to 11 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Philosophy

Things to do

  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Music library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Winery release events

Family friendly

  • Beach toys
  • Children's games
  • Children's pool
  • Fenced pool
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,292 square foot of space)
  • Coworking space

Outdoors

  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Magnifying mirror
  • No lift
  • Smooth flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 12:30 AM and 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 420 per vehicle (return, maximum occupancy 4)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum

Frequently asked questions

Is parking available at Casa Malca?

Yep, Casa Malca has a free self car park.

How much does it cost to stay at Casa Malca?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Casa Malca on 16 Nov 2025 start from AU$807.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Casa Malca?

Yep, Casa Malca is a short 1-minute walk from Tulum Beach. Fun beach activities include yoga, volleyball and surfing. You can also find motor boats and boat tours.

Is there a spa on site at Casa Malca?

Yep, there is an onsite spa at Casa Malca. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Casa Malca have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana.

What luxury perks are available at Casa Malca?

Casa Malca features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Casa Malca a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Casa Malca.

Is Casa Malca family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Casa Malca is a hit with families.

Does Casa Malca serve breakfast?

Yeah, free cooked-to-order brekkie is on offer daily from 8 AM to 11 AM.

Is there a free airport shuttle available at Casa Malca?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Casa Malca?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Casa Malca?

Check-in begins at 3:00 PM. Check-out time is noon.

Casa Malca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 317 out of 424 reviews
Rating 8 - Good. 48 out of 424 reviews
Rating 6 - Okay. 30 out of 424 reviews
Rating 4 - Poor. 13 out of 424 reviews
Rating 2 - Terrible. 16 out of 424 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Jul 2025

10/10 Excellent

precilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the kind
Stayed 5 nights in May 2025

10/10 Excellent

Ricardo

Stayed 4 nights in Apr 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect and absolutely stunning! Me and my guests had the most amazing experience. Yvan and his staff gave 10 out of 10 customer service. On my way out I wanted to leave a few more tips to the staff and bell boys but my taxi was already waiting half an hour so I had to rush out. I had the best time, thank you so much for having us!
Stayed 4 nights in Apr 2025

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve stayed at in Tulum!
Stayed 3 nights in Apr 2025

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Jorge Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Sergei, Los Angeles

Travelled with family
Liked: Staff & service
Disliked: Amenities
it was better when i stayed 3 yeas ago.
Stayed 2 nights in Feb 2025

10/10 Excellent

AUBREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa. Malca.

Awesome, great staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Cristiane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to enjoy life. Treated like a royal couple.
Stayed 4 nights in Jan 2025

8/10 Good

Wilson

Stayed 4 nights in Jan 2025

10/10 Excellent

Raffaele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I did not receive an upgrade!
Stayed 1 night in Jan 2025

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in tulum

Amazing week end getaway with my wife, best hotel in tulum by far. Impossible to come back to tulum and not staying in casa malca! Congrats guys and all staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Ivana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING property with even better staff. Would recommend. Beaches were beautiful, spa had a cold plunge, sauna, steam and jacuzzi that we utilized everyday. Staff was super friendly and attentive. Shops and restaurants surround the area making it a great location. Hope to be back some day!
Stayed 4 nights in Dec 2024

8/10 Good

Christos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice, and the beach area was the best of tulum. The front desk was also amazing to us and the whatsapping was so convenient. The only hiccups we had were that breakfast took over an hour to come to our table, while other tables received there’s first even though they arrived way after us. Also, the beach service was slow on the second day. Otherwise we’ll be back and we can’t wait for the return!
Stayed 1 night in Dec 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful. Beautiful and well decorated property. Very friendly and professional staff. Food was delicious. We fel very welcomed the moment we set foor on the property. Highly recommend for adults and families.
Stayed 2 nights in Dec 2024

10/10 Excellent

PATRICIA, Long Island City

Stayed 4 nights in Dec 2024

2/10 Terrible

GHOLAM

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lush landscaping. Beach and sand was perfection!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Angel

Stayed 3 nights in Oct 2024

10/10 Excellent

Izabela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. A bit slow room service but outerwise excellent hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Renea

Stayed 1 night in Sep 2024