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Hotel Poc Na

3.5 star property
Beach spa retreat, walking distance from Playa Paraiso

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Photo gallery for Hotel Poc Na

Front of property
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Breakfast, lunch, dinner served; international cuisine
On the beach, beach bar
Reviews
8.6

Excellent

Popular amenities

  • SpaSpaSpa
  • Breakfast included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Carretera Tulum-Bocapaila S/N, Tulum, QROO, 77780
  • Popular LocationPlaya Paraiso5 min walk
  • Popular LocationTulum National Park2 min drive
  • AirportTulum, Quintana Roo (TUY)9 min drive
  • Popular LocationTulum Mayan Ruins13 min drive

Room options

View all photos for Casa Maya Ocean Front with A/C

Terrace/patio

Casa Maya Ocean Front with A/C

7.6/10 Good

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton bed sheets
Ceiling fan
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 1 King Bed

View all photos for Casa Pocna jungle view suite A/C

Egyptian cotton sheets, premium bedding, in-room safe

Casa Pocna jungle view suite A/C

10/10 Exceptional

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton bed sheets
Ceiling fan
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Pocna Family Oceanview suite A/C

Casa Pocna Family Oceanview suite A/C

Casa Pocna Family Oceanview suite A/C

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Premium bedding
Egyptian cotton bed sheets
Ceiling fan
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Casa Pocna Master plunge pool panoramic view

Casa Pocna Master plunge pool panoramic view

Casa Pocna Master plunge pool panoramic view

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Pocna Jungle view with bathtub

Casa Pocna Jungle view with bathtub | Balcony

Casa Pocna Jungle view with bathtub

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Ceiling fan
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Maya Partial Ocean View A/C

Egyptian cotton sheets, premium bedding, in-room safe

Casa Maya Partial Ocean View A/C

7.1/10 Good

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Premium bedding
Egyptian cotton bed sheets
Ceiling fan
Hairdryer
  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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Bathroom
La conchita Tulum
Free WiFi
Air conditioning
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Housekeeping
4.5 out of 5, Wonderful, (53)
The price is AU$240
for 1 night
includes taxes & fees
7 June - 8 June
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About the area

Tulum

At Hotel Poc Na you'll be 0.4 km (0.2 mi) from Playa Paraiso and 1.8 km (1.1 mi) from Tulum Mayan Ruins. Highlights at this beachfront hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages and detox wraps along with access to the mud bath. For a drink, you can stop by the hotel's own beach bar. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning a free full breakfast is served. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Zona Hotelera hotel include Tulum National Park and Gran Cenote.

What's nearby

  • Las Palmas Public Beach - 3 min walk
  • Playa Paraiso - 5 min walk
  • Tulum National Park - 2 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Ruinas - 19 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 58 min drive

Restaurants

  • Zona Arqueológica de Tulum - 13 min drive
  • Templo Dios del Viento - 13 min drive
  • Mulut Jach Ki - 10 min drive
  • Starbucks - 10 min drive
  • Don Cafeto - 10 min drive

About this property

Hotel Poc Na

Beach spa retreat, walking distance from Playa Paraiso
Hotel Poc Na offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at Hotel Poc Na. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Tulum hotel is smoke free.

  • 22 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar on the beach
  • Dining venue
Hotel Poc Na offers 22 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Bathrooms include a shower, complimentary toiletries and hairdryers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily
  • 2 bars/lounges
  • A beach bar
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily
  • Treatment room

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian-cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's air conditioning system is available from 8 PM-10 AM only.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 158

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Poc Na Tulum
Poc Na Tulum
Poc Na
Hotel Poc Na Hotel
Hotel Poc Na Tulum
Hotel Poc Na Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotel Poc Na?

Hotel Poc Na offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Poc Na?

Yep, Hotel Poc Na has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Poc Na?

Yep, Hotel Poc Na is a short 5-minute walk from Playa Paraiso.

Is there a spa on site at Hotel Poc Na?

Yep, there is an onsite spa at Hotel Poc Na. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

What makes Hotel Poc Na a romantic place to stay?

Couples spa treatments and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Poc Na.

Does Hotel Poc Na serve breakfast?

You bet, complimentary full breakfast is on offer daily.

Is there a free airport shuttle available at Hotel Poc Na?

No, Hotel Poc Na does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Poc Na?

Yep, they've got a beach bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Poc Na?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Poc Na?

No, pets are not allowed.

Hotel Poc Na Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 252 reviews" "
Rating 8 - Good. 67 out of 252 reviews" "
Rating 6 - Okay. 27 out of 252 reviews" "
Rating 4 - Poor. 11 out of 252 reviews" "
Rating 2 - Terrible. 11 out of 252 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and felt like you were in the jungle. The beach was absolutely gorgeous. The hotel was quiet and did not have rowdy patrons. Front desk service was excellent and addressed any concerns quickly. Would definitely recommend for a relaxing, low key vacation. Areas of improvement include more attentive restaurant service, stronger alcoholic beverages, water/hot water consistency, drinking water stations could be placed throughout the property, and more accurate advertising of property amenities. There were areas of the property included in the resort map and website that were not open/accessible (market, beach club, Cleo, lancava, kids club, Berna).
Stayed 4 nights in Dec 2023

10/10 Excellent

Aelxey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, nice rooms, amazing beach. Front desk guys are great!
Stayed 2 nights in Sep 2023

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service
Great location great rooms great staff great experience
Stayed 2 nights in Feb 2023

10/10 Excellent

Zaira Beltran, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No TV
Stayed 6 nights in Sep 2022

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This resort is MAGICAL, and the staff is so far above and beyond that I can’t even put into words how amazing each and every one of them were. So kind and bent over backwards all day, every day. Five stars aren’t enough.
Stayed 5 nights in Sep 2022

8/10 Good

bertrand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at Poc Na, from the checking to the last day. Very nice team working there, superb beach, 3 dining options, breakfast with an amazing view. And one more time, great team!
Stayed 5 nights in Aug 2022

10/10 Excellent

Maria Gadalupe Fernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really good and friendly. The room was really clean. The food was really good at the restaurants.
Stayed 5 nights in Aug 2022

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at hotel poc na it was clean and the staff was amazing :)
Stayed 5 nights in Aug 2022

8/10 Good

Michelle

Stayed 6 nights in Jul 2022

10/10 Excellent

Itzel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was breath taking! Especially the room with a ocean view!
Stayed 3 nights in Jun 2022