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Ahau Tulum

3.5 star property

Photo gallery for Ahau Tulum

Signature Double Room | Terrace/patio
Creator video
Minibar, in-room safe, individually decorated, individually furnished
Exterior
Junior Suite Garden view Top level | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Carr. Tulum a Boca Paila Km. 7.5, Tulum, QROO, 77760
  • Place, Ven a la Luz Sculpture
    ‪1 min walk‬
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Tulum Mayan Ruins
    ‪17 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪55 min drive‬

Room options

View all photos for Junior Suite Garden view Beach level

Junior Suite Garden view Beach level

Junior Suite Garden view Beach level

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden view Top level

Junior Suite Garden view Top level

Junior Suite Garden view Top level

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean view Beach level

Junior Suite Ocean view Beach level | Terrace/patio

Junior Suite Ocean view Beach level

  • Ocean view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean view Top level

Junior Suite Ocean view Top level | View from room

Junior Suite Ocean view Top level

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Oceanfront Beach level

View from room

Junior Suite Oceanfront Beach level

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Master Suite Oceanfront Beach level

Master Suite Oceanfront Beach level | Terrace/patio

Master Suite Oceanfront Beach level

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Master Suite Oceanfront Top level

Master Suite Oceanfront Top level | Balcony view

Master Suite Oceanfront Top level

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Oceanfront Beach level

View from room

Junior Suite Oceanfront Beach level

  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

Junior Suite Oceanfront Top level

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room

Signature Double Room | View from room

Signature Double Room

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

Ahau Tulum places you steps from Ven a la Luz Sculpture and within a short 5-minute stroll of Tulum Beach. Highlights at this beachfront hotel include 2 restaurants, a private beach and an outdoor swimming pool. .A pampering day can include deep-tissue massages and beachside massages. The restaurant, Ahau Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Zona Hotelera hotel, you'll be 2.9 km (1.8 mi) from Sian Ka'an Biosphere Reserve and 4.2 km (2.6 mi) from Tulum National Park.

What's nearby

  • Ven a la Luz Sculpture - 1 min walk - 0.0 km
  • Tulum Beach - 3 min walk - 0.3 km
  • Playa Paraiso - 11 min drive - 8.2 km
  • Tulum Mayan Ruins - 17 min drive - 14.5 km
  • Playa Ruinas - 17 min drive - 9.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 104 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬4 min walk
  • ‪ARCA - ‬5 min walk
  • ‪The Coffee - ‬3 min walk
  • ‪Mia Restaurant & Beach Club - ‬4 min walk
  • ‪Tacos Papi - ‬1 min walk

About this property

Ahau Tulum

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with umbrellas and beach club on site (surcharge). Have fun in the sun at Ahau Tulum with summer activities such as surfing/body boarding, windsurfing and surfing lessons.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers an outdoor pool, a health club and a garden. You'll have access to the health club at a partner property. Free valet parking is available.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 24 guestrooms or units
  • 2 dining venues
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
Ahau Tulum offers 24 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages and sports massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 9:30 PM at scheduled times and on request
  • Free uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Ahau Beach Club
  • Ahau Restaurant
  • Raw Love

Things to do

  • Art gallery
  • Beach club
  • Bicycle rentals
  • Designer stores
  • Health club
  • Outdoor pool
  • Paddleboard
  • Surf lessons
  • Surfing/bodyboarding
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10000 per person (return)
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ahau Tulum Hotel
Ahau Hotel
Ahau Tulum
Ahau
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Property
Ahau Property
Esmeralda k Hotel Tulum
Esmeralda k Tulum
Ahau Tulum Hotel
Ahau Tulum Tulum
Ahau Tulum Hotel Tulum

Frequently asked questions

Is parking available at Ahau Tulum?

Yep, Ahau Tulum has free valet parking.

Are there any beaches close to Ahau Tulum?

Yep, Ahau Tulum is a short 1-minute walk from Tulum Beach. Fun beach activities include surfing, body boarding and fishing. You can also find water sports equipment.

Is there a spa on site at Ahau Tulum?

There's no onsite spa, but this property does offer services like sports massages.

Does Ahau Tulum have a pool?

Ahau Tulum has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Ahau Tulum?

Ahau Tulum features a private beach, a health club and an outdoor pool.

What makes Ahau Tulum a romantic place to stay?

Beachfront dining and a private beach, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Ahau Tulum.

Is there a free airport shuttle available at Ahau Tulum?

No, but there's an airport shuttle that runs from 6:00 AM - 9:30 PM on request for a fee.

Is there a bar or restaurant at Ahau Tulum?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Ahau Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ahau Tulum?

Dogs are welcome at Ahau Tulum, with food and water bowls on offer.

Ahau Tulum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 166 out of 266 reviews
Rating 8 - Good. 48 out of 266 reviews
Rating 6 - Okay. 19 out of 266 reviews
Rating 4 - Poor. 17 out of 266 reviews
Rating 2 - Terrible. 16 out of 266 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Zorana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This property is beautiful and clean. Staff is welcoming, attentive and pleasant. The beach is stunning and the vibe is calm and zen. The room does not have a mini fridge which was very surprising to learn upon arrival to our room considering we are in a hot climate. The room also does not have a hair dryer or a coffee maker. In my opinion those should be included especially for the price of the room. The food was good however like everywhere in Tulum, extremely expensive, example you will pay around 30$CAN for a Margarita. There is a taco spot just accross the street which was good and comparable to North American pricing. The Starbucks is also right next to the hotel but the prices are absolutely ridiculous. All in all, I do not think the whole experience was worth the money spent. Because of these reasons despite the hotel itself being beautiful, I would not return.
Stayed 2 nights in Dec 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness
Food quality an options need improvement. Mixology was average while some of the drinks weren’t that good. Price for all was high. Hence is why I give an average rating.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cristian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
❤️Beautiful room ,services and all the staff 👌
Stayed 4 nights in Nov 2025

10/10 Excellent

ENRIQUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property and the staff are wonderful
Stayed 5 nights in Nov 2025

4/10 Poor

Tuan Anh, Charlotte

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Not thing in room
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus, Santa fe

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, loved it
Stayed 6 nights in Sep 2025

4/10 Poor

Charles Otis

Travelled with family
Liked: Staff & service
Disliked: Amenities
Tulum has really changed from time we were there. Everything is so much more expensive and couldn't get in beach due to seaweed. Had a few bad experiences where restaurants were automatically charging tips. We used to love Tulum but will not be returning. It's literally turned into Cancun
Stayed 3 nights in Aug 2025

10/10 Excellent

leslie

Stayed 4 nights in Sep 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta propiedad me dejó enamorada, por supuesto que voy a regresar con mi familia, es un paraíso, la atención excelente en todas las áreas, la comida muy deliciosa, fue un relax total, los masajes espectaculares, no dejen de hacerlo si vienen, 200 por ciento recomendado.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tiki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sergio was amazing, our room cleaners kept it immaculate. Will definitely be returning, such a perfect spot for a honeymoon or girls trip.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jim, Bell Canyon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, very good food and drinks
Stayed 3 nights in Aug 2025

8/10 Good

Dailin Abiague

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sergio and Fer were great at the restaurant. The room had a great view.
Stayed 3 nights in Aug 2025

10/10 Excellent

iliana

Stayed 1 night in Jul 2025

10/10 Excellent

Tardu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can honestly can not find anything negative to say about Ahau. It really was one of the best vacations we’ve ever had. The staff was amazing. The food was amazing, the room was amazing. Entire hotel was amazing. Service was top notch. The ocean was full of sea weed but the hotel was so good at cleaning it up from the beach. These guys work very hard. It takes them hours to clean the sea weed. The concierge was absolutely perfect. They were always in touch with us. Also one thing I liked was we can ask for anything through WhatsApp. Any request any problem. I like that system a lot.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo espectacular y buen lugar para relajarse. un poco alto en precios
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacson

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

YELAINE, MIAMI

Travelled with family
Liked: Cleanliness, amenities
Lovely place
Stayed 1 night in May 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt like I was in nature the entire time. What a beautiful property in a natural setting, complete with sand walkways around the rooms. I felt so at peace here. The ocean was the constancy presence in my six day stay. I’m looking forward to returning soon.
Stayed 5 nights in May 2025

6/10 Okay

Carmen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very dissatisfied with the process of check in and checking out. Checking in was very slow, only one person at the reception desk and a confusion with the unit that I paid. Also, I got overcharge for the room. Overall, the hotel is nice, clean, beach front, walkable to shopping and restaurants. It was our first time to Tulum and it was fun.
Stayed 2 nights in May 2025

10/10 Excellent

Nagaram

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 3 nights in Feb 2025

2/10 Terrible

Carlos

Stayed 1 night in Apr 2025