See all properties
Save

Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 8 outdoor pools

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Sports facility
View from room
9 restaurants, lunch, dinner served; Asian cuisine
Presidential Suite, 1 King Bed | Living area
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
The current price is AU$586
includes taxes & fees
7 May - 8 May

Explore the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Riviera Maya Golf Club
    ‪7 min drive‬
  • Akumal Beach
    ‪8 min drive‬
  • Xel-Há Park
    ‪11 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪274 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Resort View, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View, Oceanfront

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View, Oceanfront

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Governors Suite)

65-inch Smart TV with digital channels, TV

Suite, 1 King Bed, Ocean View (Governors Suite)

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Nature View

View from room

Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ocean View

View from room

Family Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Nature View

View from room

Room, 2 Queen Beds, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Resort View, Ocean View

View from room

Club Room, 2 Queen Beds, Resort View, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Nature View

View from room

Family Room, 1 King Bed, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Nature View

View from room

Family Room, 2 Queen Beds, Nature View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Partial Ocean View

View from room

Club Suite, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds, Ground Floor

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Suite, 1 King Bed, Accessible, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Accessible, Partial Ocean View

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite, 1 King Bed, Ground Floor

Highlights

Furnished balcony or patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 1 King Bed, Ground Floor

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Ocean view
  • 159 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

65-inch Smart TV with digital channels, TV

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Furnished balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Smart TV
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
10 outdoor pools

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Zama
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 337 reviews
The price is AU$752
includes taxes & fees
13 May - 14 May
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

About the area

Tulum

A luxury stay in Tulum awaits you at Hilton Tulum Riviera Maya All-Inclusive Resort. You'll be 2.5 km (1.5 mi) from Riviera Maya Golf Club and 2.5 km (1.5 mi) from Aktun Chen. Highlights at this beachfront property include 9 restaurants, 8 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Noriku, serves Asian cuisine and is open for dinner. With 3 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Business travelers can take advantage of 7 meeting rooms, a business centre, and coworking space. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a children's swimming pool. Free full breakfast is available daily between 7:00 AM and 11:30 AM. There's also the convenience of free valet parking. .Within a 15-minute drive of this 4.5-property class Tulum property, attractions include Xel-Há Park and Akumal Beach.

What's nearby

  • Riviera Maya Golf Club - 7 min drive - 6.3 km
  • Akumal Beach - 8 min drive - 6.8 km
  • Xcacel-Xcacelito Sanctuary - 8 min drive - 8.3 km
  • Xel-Há Park - 11 min drive - 8.7 km
  • Xcacel Beach - 12 min drive - 7.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 77 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬7 min drive
  • ‪Vela Sur - ‬10 min walk
  • ‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

Luxury property on the beach, with 8 outdoor pools
Some rates at Hilton Tulum Riviera Maya All-Inclusive Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hilton Tulum Riviera Maya All-Inclusive Resort, you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

  • 735 guestrooms or units
  • 3 levels
  • 12 buildings
  • 9 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 3 bars or lounges
  • Built in 2022
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hairdryers and children's dressing gowns. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is provided on a daily basis.

The on-site spa has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

Aerial view

Dreams Tulum Resort & Spa - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, 1,000 reviews
The price is AU$499
includes taxes & fees
31 May - 1 June
Dreams Tulum Resort & Spa - All Inclusive

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Auma
  • Chiringuito Sea Salt
  • La Luce
  • Maxal
  • Noriku

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Playground
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Handrails in hallways (61 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on 7 May 2025 start from AU$585.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yep, Hilton Tulum Riviera Maya All-Inclusive Resort has free valet parking.

Are there any beaches close to Hilton Tulum Riviera Maya All-Inclusive Resort?

The closest beach to Hilton Tulum Riviera Maya All-Inclusive Resort is Akumal Beach (5.1 km).

Is there a spa on site at Hilton Tulum Riviera Maya All-Inclusive Resort?

Yep, there is an onsite spa at Hilton Tulum Riviera Maya All-Inclusive Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Hilton Tulum Riviera Maya All-Inclusive Resort has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Tulum Riviera Maya All-Inclusive Resort?

Hilton Tulum Riviera Maya All-Inclusive Resort features 3 beach bars, 8 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Hilton Tulum Riviera Maya All-Inclusive Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Tulum Riviera Maya All-Inclusive Resort.

Is Hilton Tulum Riviera Maya All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hilton Tulum Riviera Maya All-Inclusive Resort is a hit with families.

Does Hilton Tulum Riviera Maya All-Inclusive Resort serve breakfast?

Sure does, complimentary full breakfast is available daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, Hilton Tulum Riviera Maya All-Inclusive Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Tulum Riviera Maya All-Inclusive Resort?

Relax with a coldie at the 3 beach bars, 3 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, only service animals are allowed.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 979 out of 1789 reviews
Rating 8 - Good. 367 out of 1789 reviews
Rating 6 - Okay. 231 out of 1789 reviews
Rating 4 - Poor. 115 out of 1789 reviews
Rating 2 - Terrible. 97 out of 1789 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Hilton for one night. The room and facilities are super clean. Room is modern and comfortable and quiet. There’s a pool area for each building. I wish I booked all my stay here. The lobby is magnificent facing the ocean. You immediately feel luxurious when entering it. It’s worth the money comparing with other hotels in Cancun at the same price range.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities
Very friendly, courteous ,always willing to help The beaches are not that great. Over all good experience Will come again
Stayed 7 nights in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Kari L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier, a server by the pools, was amazing! Even when it rained he was in the best spirits. He remembered our names and our drink orders. He truly made the trip memorable and made us feel like friends!
Stayed 7 nights in Jan 2025

10/10 Excellent

OlaYinka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the resort was nothing short of amazing. Good food, excellent staffs, clean environment. I really enjoyed my stay here.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming, helpful, making our stay enjoyable.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property.
Stayed 4 nights in Jan 2025

10/10 Excellent

Cameron Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service and staff. Food was excellent as well. As far as areas to improve, the hot tubs need to be warmer because on colder days there was no water warm enough to enjoy.
Stayed 5 nights in Jan 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Yliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok resort !! Mother Nature played with us alittle but after all good resort
Stayed 4 nights in Jan 2025

10/10 Excellent

Jakresha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are really enjoying our time in Hilton, it’s a nice and clean hotel! Everybody is so nice and friendly! For sure we are come back! Thank so much for make everything is so amazing!
Stayed 7 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Staff are all nice and accommodating. They helped us with the things we unexpectedly needed thank you for the wonderful experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Hyoun Jun

Stayed 1 night in Jan 2025

6/10 Okay

Doris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t like the choices of food, was looking to have more original Mexican food , coffee some disappointment not Americanmexican we get that in the United States
Stayed 5 nights in Jan 2025

8/10 Good

Kavita

Liked: Property conditions & facilities
Exceptional stay!
Stayed 4 nights in Jan 2025

6/10 Okay

Jennifer

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Parsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Frederick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Where to start. This resort is just not run or built well. The meal service was good, but hard to get into the restaurants. They hold the best times for specific guests so plan on eating at 5pm, or 930pm or at a buffet. Sewage issue by unit 6. Stay away. Don’t book via Expedia. We were told multiple times that we were bottom of the bottom since we booked our rooms on Expedia. Specifically booked rooms with 2 queens and paid for this, but they were not available upon arrival. And we were l told it was ok for our adult children to sleep in the same king bed. We protested and finally got a room with 2 queens but it took all day. Then the room leaked. Next room was moldy and we had a roach in the bed that night… explanation, ‘it’s a tropical climate’… with the leaky room, It was a big rainstorm and water came in from above … regardless of how big a rain a resort of less than 5 years old should not be leaking. There were buckets all over the resort catching water that was dripping down. Had to mive rooms 3 times. Spanned first 4 of our 6 days. Hilton needs to clean up customer service, soundness of property and management of this property. You pay a lot for these vacations and value needs to match the high price.
Stayed 6 nights in Dec 2024

10/10 Excellent

Parsa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel with super friendly staff, will definitely be coming back
Stayed 6 nights in Jan 2025

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New buildings. Great staff and facilities.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jack Daniel

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jimmy

Stayed 3 nights in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

8/10 Good

Bahador

Travelled with group
Liked: Cleanliness, staff & service, amenities
At all it was good
Stayed 6 nights in Jan 2025