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Xcacel Dreams Jungle Suites & Spa

3.0 star property
Beach hotel with outdoor pool and family fun

Photo gallery for Xcacel Dreams Jungle Suites & Spa

Outdoor pool, pool loungers
Terrace/patio
Beach nearby, white sand, beach shuttle, beach yoga
Garden view
Dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Sak Nicte MZ10 Lote 10, Tulum, QROO, 77774
  • Place, Jungle Place
    ‪6 min walk‬
  • Place, Akumal Beach
    ‪15 min drive‬
  • Place, Half Moon Bay
    ‪19 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room, 2 Queen Beds

Garden view

Standard Double Room, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Clothes dryer
6 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Clothes dryer
6 bedrooms
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

A family-friendly stay in Tulum awaits you at Xcacel Dreams Jungle Suites & Spa. You'll be within a 10-minute walk of Xcacel Beach and 3.7 km (2.3 mi) from Xcacel-Xcacelito Sanctuary. Highlights at this beach hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages, sports massages and mani/pedis. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning continental breakfast is served between 6:00 AM and 11:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3-property class Tulum hotel include Xel-Há Park and Akumal Beach.

What's nearby

  • Jungle Place - 6 min walk - 0.6 km
  • Xel-Há Park - 11 min drive - 6.4 km
  • Akumal Beach - 15 min drive - 10.9 km
  • Half Moon Bay - 19 min drive - 12.7 km
  • Yal-ku Lagoon - 22 min drive - 13.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬7 min drive
  • ‪Maiko - ‬8 min drive
  • ‪Cenote Snack Bar - ‬8 min drive
  • ‪Le Gourmet Restaurant - ‬7 min drive
  • ‪Vela Norte - ‬8 min drive

About this property

Xcacel Dreams Jungle Suites & Spa

Beach hotel with outdoor pool and family fun
For a convenient ride to the sand and surf, hop on the hotel's beach shuttle (surcharge). At Xcacel Dreams Jungle Suites & Spa, pamper yourself with a treatment at the full-service spa and enjoy amenities such as an outdoor pool.

A free manager's reception is offered daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This Beaux Arts hotel also offers a rooftop terrace and a garden. Self parking is free.

This 3-star Tulum hotel is smoke free.

  • 1 building
  • 6 guestrooms or units
  • 2 levels
  • Built in 2017
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Xcacel Dreams Jungle Suites & Spa offers 6 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and complimentary bathrobes. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages and manicures and pedicures.

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  • Free Wi-Fi
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:30 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour pool access
  • Beach yoga
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's games
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (120 centimetre wide)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Dryer
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer to the property via Shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25 per person
  • Airport shuttle fee: USD 85 per vehicle (one-way)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and window guards in all accommodation.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Xcacel Dreams Jungle Suites Hotel Chemuyil
Xcacel Dreams Jungle Suites Hotel
Xcacel Dreams Jungle Suites Chemuyil
Xcacel Dreams Jungle Suites
Xcacel Dreams Jungle Suites Spa
Xcacel Dreams Jungle Suites &
Xcacel Dreams Jungle Suites Spa
Xcacel Dreams Jungle Suites & Spa Hotel
Xcacel Dreams Jungle Suites & Spa Tulum
Xcacel Dreams Jungle Suites & Spa Hotel Tulum

Frequently asked questions

What is the cancellation policy at Xcacel Dreams Jungle Suites & Spa?

Xcacel Dreams Jungle Suites & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Xcacel Dreams Jungle Suites & Spa?

Yep, Xcacel Dreams Jungle Suites & Spa has a free self car park and free extended parking.

Are there any beaches close to Xcacel Dreams Jungle Suites & Spa?

Yep, Xcacel Dreams Jungle Suites & Spa is a short 8-minute walk from Xcacel Beach. Fun beach activities include yoga, snorkelling and scuba diving.

Is there a spa on site at Xcacel Dreams Jungle Suites & Spa?

Yep, there is an onsite spa at Xcacel Dreams Jungle Suites & Spa. You'll enjoy services like deep-tissue massages.

Does Xcacel Dreams Jungle Suites & Spa have a pool?

Xcacel Dreams Jungle Suites & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 24 hours.

What makes Xcacel Dreams Jungle Suites & Spa a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Xcacel Dreams Jungle Suites & Spa.

Is Xcacel Dreams Jungle Suites & Spa family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as highchairs and childcare services in the guestrooms, it's no surprise that Xcacel Dreams Jungle Suites & Spa is a hit with families.

Does Xcacel Dreams Jungle Suites & Spa serve breakfast?

Yeah, continental breakfast is served daily from 6:00 AM to 11:30 AM.

Is there a free airport shuttle available at Xcacel Dreams Jungle Suites & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Xcacel Dreams Jungle Suites & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Xcacel Dreams Jungle Suites & Spa?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Xcacel Dreams Jungle Suites & Spa?

No, only service animals are allowed.

Is there a golf course on site at Xcacel Dreams Jungle Suites & Spa?

There is a golf course next to Xcacel Dreams Jungle Suites & Spa.

Xcacel Dreams Jungle Suites & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 29 out of 35 reviews
Rating 8 - Good. 4 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy jueno
Stayed 4 nights in Feb 2025

10/10 Excellent

Marie-Soleil

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, zen and clean. Breakfast was included (not written on site) Friendly staff uses Google translate to help us find nice free Cenotes on map :)
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew, Mount forest

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pablo goes above and beyond!!!! Stay here. Do not even look at any other options. We have stayed all over the world and this place is absolutely a piece of Paradise. Its in the middle of the jungle which is perfect after a long day of exploring the Mayan ruins in Tulum. The resturant is great and I can not express how awesome Pablo is. 10 out of 10
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it’s a clean, nice property. Lots of vegetation, really nice ! Bedrooms are very Spacious ! good size pool. and the Staff is super Nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gustavo

Travelled with group
Liked: Amenities, property conditions & facilities
It’s secluded and yet not far from a very charming little village with some amazing and humble people. The place is great for a quick getaway from it all. Super charming. Pablo is awesome as the desk clerk and waiter/bar tender.
Stayed 1 night in Mar 2024

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Seen scorpion and spider in our shower.
Stayed 1 night in Apr 2023

10/10 Excellent

Irma, Rio Rancho

Stayed 2 nights in Feb 2023

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to be out of the busy areas and still close to the parks.
Stayed 2 nights in Feb 2023

10/10 Excellent

Susan

Stayed 1 night in Feb 2023

10/10 Excellent

Gianny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10, wonderful experience.
Stayed 1 night in Jan 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually stayed at the nearby sister-property Magic Xcacel. Pablo "Mr. Everything" and his staff made us feel at home, and added a personal warmth that is often missing in hotels. The property was secluded and very peaceful, and provided us with everything we needed. I would highly recommend it!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Perla

Stayed 1 night in Apr 2022

4/10 Poor

Christine

Disliked: Property conditions & facilities, room comfort

Double Booked and Turned Away

We arrived on the night of our reservation at 10:45pm. The guaranteed reservation confirmation stated we could check in until 11:30pm. Upon ringing the doorbell, the staff said they were full and would not be able to accommodate us. We showed them our confirmation, they got on the phone with the owner, and there was generally a lot of confusion about why they were double booked. After about 45 minutes sitting in the courtyard, the owner arranged for us to stay at a hotel around the corner for the night, free of charge, which we were thankful for, though it was not nearly the same quality as the hotel we’d expected. The next morning, we made a reservation elsewhere. We did not loose any money and we would have loved to stay at this beautiful hotel, but needless to say, the experience was very inconvenient. We weren’t able to get ahold of the staff ahead of time with their WhatsApp number (it would just ring and ring…), but do try to call ahead and verify your reservation before arriving! I’m sure if you do that, the stay will be lovely.
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service - and welcome cocktail. No other guests there during the day
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 2 nights in Oct 2019

10/10 Excellent

Lisa&Mike, Castlegar, BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place! It was tastefully decorated, small, quiet, relaxing, well staffed, and had great food and amazing margaritas! We spent most of our time at the pool as everyone else there left for the day. It was like our own private hotel. We were well taken care of by the attentive staff, never wanting for anything. We would definately stay here again! I almost cried having to leave this place.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food drinks and staff Very accomodating and such a great place to relax
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimo hotel boutique con cuarto comodo y bonita piscina para relajarse. Perfecto para escaparse unos dias.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ymelda

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo excelente 👌
Stayed 1 night in Mar 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Koch war spitzen. Alle Speisen waren hervorragend
Stayed 3 nights in Oct 2024

8/10 Good

Lupita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un par de tramos en el camino a llegar aún son de terracería y en medio de la selva, pero si vas en tu propio vehículo es sencillo llegar, lugar super tranquilo, relajante, agradable, hay mosquitos como en toda la riviera en esta temporada, las camas están duras, pero el ambiente es tan agradable que logras descansar y como no hay televisión en las habiyno hay ruidos fuera de la naturaleza. El propietario muy atento, nos oriento de los cenotes cercanos y recomendó playas poco concurridas y muy bellas.
Stayed 1 night in Aug 2024

10/10 Excellent

Eva

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de Pablo y el Chef son magnificas, además el día que hubo música en vivo para la cena hizo de la velada algo mágico. Muy recomendable el lugar por toda la experiencia.
Stayed 4 nights in Nov 2023