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Papaya Playa Project

4.0 star property
Upscale hotel with pools and private beach

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Photo gallery for Papaya Playa Project

Design Loft, 1 King Bed, Ocean View | View from room
Exterior
Casa Palapa
Terrace/patio
Casita Ocean View | Beach/ocean view
Reviews
8.0

Very good

Popular amenities

  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • On private beach

Check out the area

Map
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780
  • Popular LocationTulum Beach18 min walk
  • AirportTulum, Quintana Roo (TUY)8 min drive
  • Popular LocationPlaya Paraiso8 min drive
  • Popular LocationTulum Mayan Ruins11 min drive

Room options

View all photos for Casa Palma

Casa Palma | Beach/ocean view

Casa Palma

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Ceiling fan
4 bedrooms
  • 300 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Casa Coco

Casa Coco

Casa Coco

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Ceiling fan
5 bedrooms
  • 270 sq m
  • Ocean view
  • Sleeps 10
  • 5 King Beds

View all photos for Design Loft, 1 King Bed, Private Pool, Ocean View

Design Loft, 1 King Bed, Private Pool, Ocean View

Design Loft, 1 King Bed, Private Pool, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free rollaway/extra beds
Separate bedroom
Ceiling fan
  • 216 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Arena

Casa Arena | Living area

Casa Arena

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
4 bedrooms
Ceiling fan
Bidet
  • 210 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Casa Viento

Casa Viento | Pool

Casa Viento

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Ceiling fan
5 bedrooms
  • 1640 sq m
  • Ocean view
  • Sleeps 10
  • 1 Double Bed, 3 King Beds and 1 Queen Bed

View all photos for Casita Ocean View with Pool

Casita Ocean View with Pool

Casita Ocean View with Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
Bidet
Bathrobes
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Palapa

Casa Palapa | Balcony view

Casa Palapa

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Ceiling fan
5 bedrooms
  • 1719 sq m
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Cabaña Jungle View 1 Bed

In-room safe, individually decorated, individually furnished

Cabaña Jungle View 1 Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Bidet
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Cabaña Ocean View 2 Beds

Cabaña Ocean View 2 Beds

Cabaña Ocean View 2 Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Bidet
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Casita Ocean View

In-room safe, individually decorated, individually furnished

Casita Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Bidet
Bathrobes
Private bathroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Cabaña Ocean View 1 Bed

Cabaña Ocean View 1 Bed | Beach/ocean view

Cabaña Ocean View 1 Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Bidet
Bathrobes
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Casita Jungle with Pool

Casita Jungle with Pool

Casita Jungle with Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Separate bedroom
Ceiling fan
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Futon

View all photos for Casita Jungle Rooftop Pool

Casita Jungle Rooftop Pool

Casita Jungle Rooftop Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Ceiling fan
Bidet
Bathrobes
  • Sleeps 3
  • 1 King Bed

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Room
The Yellow Nest
Pool
Breakfast included
Parking included
Free WiFi
4.8 out of 5, Exceptional, (70)
The price is AU$298
for 1 night
includes taxes & fees
28 May - 29 May
The Yellow Nest

About the area

Tulum

A family-friendly stay in Tulum awaits you at Papaya Playa Project. Within a 20-minute stroll, you'll find popular places like Tulum Beach and Tulum National Park. Highlights at this beachfront hotel include 2 outdoor swimming pools, a full-service spa and a private beach. .A pampering day can include deep-tissue massages and Swedish massages along with detox wraps, facials and aromatherapy. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the nightclub and pool loungers as well as access to bike hire and yoga classes. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Free continental breakfast is available daily between 7:30 AM and noon. There's also free self parking, along with the convenience of an airport shuttle. .You'll be 2.8 km (1.8 mi) from Playa Paraiso and 4.3 km (2.7 mi) from Tulum Mayan Ruins with a stay at this 4-property class Zona Hotelera hotel.

What's nearby

  • SFER IK - 1 min walk
  • Tulum Beach - 18 min walk
  • Las Palmas Public Beach - 4 min drive
  • Playa Paraiso - 8 min drive
  • Tulum Mayan Ruins - 11 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive

Restaurants

  • Kin Toh - 2 min walk
  • Papaya Playa Beach Club - 2 min walk
  • Mateos - 6 min walk
  • El Tabano - 19 min walk
  • Potheads - 4 min walk

About this property

Papaya Playa Project

Upscale hotel with pools and private beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Papaya Playa Project, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Self parking is free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 1 floor
  • 87 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Nightclub
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Papaya Playa Project offers 87 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Extended parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Evening entertainment
  • Free beach club
  • Full-service spa
  • Nightclub
  • Playground
  • Surf lessons

Family friendly

  • 2 outdoor pools
  • Art supplies
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step to reach entrance
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Floor

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Ceiling fan
  • Composting
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Papaya Playa Project

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 135 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project Hotel Tulum

Frequently asked questions

What is the cancellation policy at Papaya Playa Project?

Papaya Playa Project offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Papaya Playa Project?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Papaya Playa Project on 15 May 2024 start from AU$570.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Papaya Playa Project?

Yep, Papaya Playa Project has a free self car park.

Are there any beaches close to Papaya Playa Project?

Yep, Papaya Playa Project is a short 18-minute walk from Tulum Beach. Fun beach activities include yoga, volleyball and surfing.

Is there a spa on site at Papaya Playa Project?

Yep, there is an onsite spa at Papaya Playa Project. You'll enjoy heaps of services like detox wraps, facials and body treatments, as well as beachside massages.

Does Papaya Playa Project have a pool?

Papaya Playa Project has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Papaya Playa Project?

Papaya Playa Project features a private beach, 2 outdoor pools and a full-service spa.

What makes Papaya Playa Project a romantic place to stay?

Couples spa treatments and a private beach, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at Papaya Playa Project.

Is Papaya Playa Project family-friendly?

You bet! With amenities such as a playground and 2 outdoor pools, as well as art supplies and childcare services in the guestrooms, it's no surprise that Papaya Playa Project is a hit with families.

Does Papaya Playa Project serve breakfast?

Yeah, complimentary continental brekkie is offered daily from 7:30 AM to noon.

Is there a free airport shuttle available at Papaya Playa Project?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Papaya Playa Project?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Papaya Playa Project?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Papaya Playa Project?

No, pets and service animals are not allowed.

Papaya Playa Project Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 168 out of 314 reviews" "
Rating 8 - Good. 55 out of 314 reviews" "
Rating 6 - Okay. 31 out of 314 reviews" "
Rating 4 - Poor. 27 out of 314 reviews" "
Rating 2 - Terrible. 33 out of 314 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Magical
Stayed 9 nights in Sep 2023

4/10 Poor

Felix

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Elad

Stayed 3 nights in Aug 2023

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good for nature people lovers .
Stayed 4 nights in Aug 2023

6/10 Okay

Robert

Stayed 3 nights in Jul 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
PPP
We had a great stay at PPP. Saturday night stays you get access to the DJ/ party for free which is great but if you aren’t planning on attending request a room far from the action as we could hear the music long into the night.
Stayed 1 night in Jul 2023

4/10 Poor

Mark

Travelled with partner
A place for great pictures. Not sure what the appeal is here. Very expensive for one, small pool, beach was not usable due to seaweed and very smelly. I get the being out in the jungle thing, but for the price you pay to stay here. You think you’d get more service & amenities than just a few eggs for breakfast. Staff was friendly but service was lacking here.
Stayed 3 nights in Jul 2023

10/10 Excellent

MARISLEIDYS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed staying at papaya playa. It was amazing. The hotel is beautiful and the rooms are beautiful as well. We stayed at a roof top pool and it was well worth the upgrade. I am so glad I upgraded. The cabanas a beautiful but too small and simple for my taste but also very beautiful & Cozy. The food is great. Drinks and food are a little pricy. Coming from Miami I expect this type of price from Miami but coming from tulum it was a little pricy. Overall great stay the food amazing the service Amazing. Javier was the person that helped us through our entire stay and he was always available & he even recommended so many amazing places to eat and to go. He made us a little guide. He also helped up get some scooters to go around town and we enjoyed that as well. Overall again great stay & I would recommended it everyone to have the tulum experience this is the place to go.
Stayed 4 nights in Jun 2023

2/10 Terrible

George

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t ever stay here!!! first they put us on a lower category room, they didn’t want to refund for their mistake, in addition there’s was no running water … stank all nite, for an overpriced hotel I rather stay elsewhere where the service is right.. so bad I checkout out early and didn’t care about refunds for my second room