At Panacea Condo Tulum, you'll be 5.1 km (3.2 mi) from Tulum National Park and 6.4 km (4 mi) from Tulum Mayan Ruins. Highlights at this aparthotel include 2 outdoor swimming pools and in-room free WiFi. .Each apartment is individually decorated and features Smart televisions with cable channels, along with a private garden, a ceiling fan and a safe. Nice touches to enhance your stay include a rainfall showerhead and free toiletries, while premium bedding and a down duvet invite a good night's rest. A TV, a desk and a wardrobe or cupboard are also available. .Enjoy the gym, kids' swimming pool and pool loungers as well as access to bike hire. Added amenities include free Wi-Fi in public areas and spa services. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 3.5-property class La Veleta aparthotel include Gran Cenote and Playa Paraiso.
Cancun, Quintana Roo (CUN-Cancun Intl.) - 101 min drive
Restaurants
Delicia - 11 min walk
Vaivén - 5 min walk
La Taqueria Pinches Tacos Shop - 3 min walk
El Aguajito Marisqueria - 7 min walk
Italdo Pasteleria - 11 min walk
About this property
Panacea Condo Tulum
As a guest of Panacea Condo Tulum, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and a vending machine are also featured at Panacea Condo Tulum. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Tulum aparthotel.
23 guestrooms or units
Poolside lounge chairs
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Terrace
Garden
Beauty salon
Smoking in designated areas
Panacea Condo Tulum offers 23 air-conditioned accommodations with a safe and free toiletries. This individually decorated accommodation includes desks. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch Smart televisions come with cable channels.
Bathrooms include a shower with a rainfall showerhead. This Tulum aparthotel provides complimentary wireless Internet access.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
24-hour return airport shuttle at scheduled times and on request for a surcharge
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Family friendly
Children stay free (see details)
Children's pool
Bedrooms
2 bedrooms
Down comforter
Egyptian cotton sheets
Rollaway/extra bed: USD 20 per night
Bathroom
1 private bathroom
Free toiletries
Rainfall showerhead
Shower
Towels provided
Living spaces
Window screens
Entertainment
50-inch Smart TV with cable channels
Outdoor areas
Garden
Terrace
Yard
Work spaces
Desk
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
Concierge services
Hair salon
Luggage storage
Multilingual staff
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Things to do
Bicycle rentals
Children's pool
Gym
Yoga classes
Ecotours nearby
Fishing nearby
Scooter/moped rentals nearby
Snorkelling nearby
Ziplining nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Mosquito nets
Security system
Fire extinguisher
General
23 units
Bicycle rentals
Connecting units available
Garden
Individual decor
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, host will greet you
Pets
Pets and service animals are not allowed at Panacea Condo Tulum
Children and extra beds
Children are welcome.
Kids stay free! Children 3 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 20.0 per night.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 200 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 240 per vehicle (return)
Rollaway bed fee: USD 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.
We should mention
Pool access available from 7:00 AM to 10:30 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Property is also known as
Panacea Tulum
Hotel Panacea Tulum
Panacea Condo Tulum Tulum
Panacea Condo Tulum Aparthotel
Panacea Condo Tulum Aparthotel Tulum
Frequently asked questions
Is parking available at Panacea Condo Tulum?
Yep, Panacea Condo Tulum has a free self car park.
How much does it cost to stay at Panacea Condo Tulum?
As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Panacea Condo Tulum on 2 May 2026 start from AU$128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to Panacea Condo Tulum?
The closest beach to Panacea Condo Tulum is Tulum Beach (6.4 km).
Is there a spa on site at Panacea Condo Tulum?
There's no onsite spa, but this property does offer services like massages.
Does Panacea Condo Tulum have a pool?
Panacea Condo Tulum has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:30 PM.
What luxury perks are available at Panacea Condo Tulum?
This property features 2 outdoor pools, as well as premium bedding and a private yard.
Is there a free airport shuttle available at Panacea Condo Tulum?
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
What time are check-in & check-out at Panacea Condo Tulum?
Check-in begins at 3:00 PM. Check-out time is 11:00 AM.
Are pets allowed at Panacea Condo Tulum?
No, pets and service animals are not allowed.
Panacea Condo Tulum Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The condo was spotlessly clean and the beds and pillows were extremely comfortable! The hot water in the shower didn't last long, but it was fine. They offer bicycle rentals for 100 pesos per day and it's less than 30 minutes ride to the beaches, 10 to the grocery store, and 15 ish to downtown. There is a pool, a gym, and parking available. We felt very safe there and it is within easy walking distance to some cheap taco stands and nicer restaurants, though the kitchen was very handy and we cooked daily. The staff is friendly and warm. We loved our stay and would stay again.
I felt as though I was entering a mini oasis every time I walked through the front door. Serene, clean, and very friendly staff. Communication is very clear and easy to understand. I will definitely be back 🤩♥️
We go to Tulum a couple of times a year specifically to stay at Panacea. We love the pool and the generally calm vibe as well as the fast growing neighborhood. Usually, it’s just the relaxing recharge we need, but unfortunately , this time, they were doing repairs and there was sawing and drilling going on which definitely made it less relaxing. Overall, still great, but I will be sure to ask if they are doing any work before our next trip.
Olga
Stayed 9 nights in Jul 2025
8/10 Good
Caitlin
17 July 2025
Gorgeous condos that are very modern, spacious, and comfortable. Very quiet and relaxing with lovely views of the pool/garden area. Secure passcode entry and a manned front desk, hosts are also very easy to contact via WhatsApp. There are plenty of nice food options nearby too - would definitely recommend Vereda Del Abasto for breakfast/lunch and Pepe’s Tacos in the evening!
A minor improvement could be the cleaning of the pool area as there were lots of leaves and bugs in the pool at times, and the lounger cushions were quite damp and stained.
This isn’t the fault of Panacea but it is important to keep the receipt when the 200USD hold deposit is returned at checkout (especially if you’re from the UK like us!) otherwise the bank can take a long time to return it.
Also this area in general is probably best suited to people who drive/cycle as attractions like cenotes are quite far to walk in the heat and taxis are very expensive in the area (i.e. $20 for a short drive to the ADO station).
Overall though we loved the condo and would definitely stay again for a relaxing trip!
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Awesome bed. Spacious everything. Kitchen Good. TV was large and working. The bathroom would benefit with a few more towel bars and a shelf in the shower for shampoo etc. well maintained property. Would not hesitate to stay again.
Unreal property and location. The hospitality was always quick and responsive. Thank you for an amazing stay and I can’t wait to see you guys again!
Julian Duvan
Stayed 12 nights in Jan 2025
6/10 Okay
Verified traveller
Travelled with family
6 Jan 2025
Disliked: Cleanliness, room comfort
Very meh for the price
Disappointing experience. Room was not cleaned at all during 6 night stay. Cockroaches under kitchen sink. They never emptied our garbages even. The lock on our door broke and they didn’t fix it so we had an unlocked condo for most of the trip.
Location is ok, the road is pretty bad leading to it through massive water puddles to walk around but that’s most of Tulum. Not great value for the money.
Place did not feel safe or secure nor were we able to communicate. We were promised multiple times changes in our room and a refind and have yet to receive. Still trying to get hotel and Expedia to honor
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.