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Cielo Maya Beach Tulum

4.0 star property
Beachfront hotel with relaxing spa services

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Cielo Maya Beach Tulum

Photo gallery for Cielo Maya Beach Tulum

Terrace/patio
Terrace/patio
Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area
Breakfast, lunch, dinner served; international cuisine
Outdoor pool, pool loungers

Overview of Cielo Maya Beach Tulum

Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Breakfast includedBreakfast includedBreakfast included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760
  • Popular LocationSoliman Bay1 min walk
  • Popular LocationCenote Manatí1 min walk
  • Popular LocationXel-Há Park10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)84 min drive

Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Highlights

Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Down duvet
Day bed
Premium bedding
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Garden Area

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Garden Area

Highlights

Air conditioning
Free cots/infant beds
LED TV
Ceiling fan
Down duvet
Day bed
Premium bedding
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Highlights

Terrace
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Day bed
Down duvet
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LED TV
Separate bedroom
Down duvet
Day bed
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is AU$215
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includes taxes & fees
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About the area

Tulum

A family-friendly stay in Tulum awaits you at Cielo Maya Beach Tulum. Within steps you'll find Soliman Bay and Cenote Manatí. Highlights at this beachfront hotel include a private beach, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs along with aromatherapy and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the kids' swimming pool and pool loungers as well as access to boat tours and kayaking. Additionally, you'll find free WiFi in public areas, a free manager's reception and a coffee shop/cafe. Free cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Tulum hotel, attractions include Xel-Há Park and Tulum Mayan Ruins.

What's nearby

  • Soliman Bay - 1 min walk
  • Cenote Manatí - 1 min walk
  • Xel-Há Park - 10 min drive
  • Tulum Mayan Ruins - 13 min drive
  • Playa Paraiso - 27 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 86 min drive

Restaurants

  • Zona Arqueológica de Tulum - 13 min drive
  • Templo Dios del Viento - 13 min drive
  • Mulut Jach Ki - 9 min drive
  • Chula Vista - 10 min drive
  • Starbucks - 8 min drive

About this property

Cielo Maya Beach Tulum

Beachfront hotel with relaxing spa services
Simply walk outside to feel the sun on your face at the sandy beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Cielo Maya Beach Tulum with activities such as snorkelling and kayaking.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a children's pool and a rooftop terrace.

This 4-star Tulum hotel is smoke free.

  • 18 guestrooms or units
  • 2 levels
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Cielo Maya Beach Tulum offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. LED televisions come with premium satellite channels.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Kayaking
  • Outdoor pool
  • Playground
  • Snorkelling
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cielo Maya Beach Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Hotel
Cielo Maya
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum

Frequently asked questions

What is the cancellation policy at Cielo Maya Beach Tulum?

Cielo Maya Beach Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cielo Maya Beach Tulum?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Cielo Maya Beach Tulum on 29 Apr 2024 start from AU$239.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Cielo Maya Beach Tulum?

Yep, Cielo Maya Beach Tulum is a short 1-minute walk from Soliman Bay. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.

Is there a spa on site at Cielo Maya Beach Tulum?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as beachside massages.

Does Cielo Maya Beach Tulum have a pool?

Cielo Maya Beach Tulum has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Cielo Maya Beach Tulum a romantic place to stay?

Couples spa treatments and a private beach, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Cielo Maya Beach Tulum.

Is Cielo Maya Beach Tulum family-friendly?

You bet! With amenities like a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise Cielo Maya Beach Tulum is a hit with families.

Does Cielo Maya Beach Tulum serve breakfast?

You bet, free cooked-to-order breakfast is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Cielo Maya Beach Tulum?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Cielo Maya Beach Tulum?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Cielo Maya Beach Tulum?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Cielo Maya Beach Tulum?

No, pets and service animals are not allowed.

Cielo Maya Beach Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 293 out of 422 reviews" "
Rating 8 - Good. 69 out of 422 reviews" "
Rating 6 - Okay. 26 out of 422 reviews" "
Rating 4 - Poor. 15 out of 422 reviews" "
Rating 2 - Terrible. 19 out of 422 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marianela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Rana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the water with very nice views
Stayed 1 night in Dec 2023

8/10 Good

Jakeema

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the small boutique atmosphere of this place. Free breakfast was a nice touch. The room was very spacious and spotless. The on-site restaurant was ok, but a little pricey and had a limited selection of dishes. The beach was gorgeous, but was extremely rocky and was not very easy to swim.
Stayed 2 nights in Dec 2023

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Donna, Cedar Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beachfront King suite. The hotel is absolutely beautiful and clean. Our booking came with breakfast which was a bonus. The food was excellent and many options. Lots of places to go eat close by and a cenote
Stayed 3 nights in Dec 2023

4/10 Poor

Princess

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I won’t stay at this hotel again, I’ll try Cancun next time just because it’s so far from the airport, and the dirt road to get in and out of the hotel is insane
Stayed 3 nights in Dec 2023

10/10 Excellent

Ronkia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, food, staff
Stayed 2 nights in Nov 2023

8/10 Good

Kareem

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at the hotel. Staff was friendly service was good and the free breakfast was alot better than expected.
Stayed 4 nights in Nov 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and quiet hotel north of Tulúm the crap hole
Room was clean breakfast was good ! The road to get there sux
Stayed 1 night in Nov 2023