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Mezzanine by La Zebra, an SLH Hotel

4.0 star property
Adults-only beachfront resort with outdoor pool

Photo gallery for Mezzanine by La Zebra, an SLH Hotel

Breakfast, lunch, dinner served; Thai cuisine, sea views
Sea View Room
Outdoor pool, pool loungers
Aerial view
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar

Explore the area

View map
Carretera Tulum-Boca Paila km 1.5, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Las Palmas Public Beach
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪10 min walk‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Penthouse with Plunge Pool

Penthouse with Plunge Pool

Penthouse with Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Private plunge pool
Air conditioning
Pillow menu
Separate bedroom
Premium bedding
Ceiling fan
Hairdryer
Rainfall showerhead
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Room

Sea View Room

Sea View Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Ceiling fan
Premium bedding
Rainfall showerhead
Hairdryer
Bathrobes
Private bathroom
Designer toiletries
  • Sea view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Interior Room

Interior Room

Interior Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Ceiling fan
Premium bedding
Rainfall showerhead
Hairdryer
Bathrobes
Private bathroom
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

A luxury stay in Tulum awaits you at Mezzanine by La Zebra, an SLH Hotel. Within just a 10-minute stroll, you'll find Las Palmas Public Beach and Playa Paraiso. Highlights at this beachfront resort include a restaurant, an outdoor swimming pool and a bar/lounge. .Spend the day at the beach and enjoy the on-site pool loungers. Added amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:30 AM. .Places within a 30-minute walk of this 4-property class Zona Hotelera resort include Tulum National Park and Tulum Mayan Ruins.
View more Resorts in TulumOpens in a new window

What's nearby

  • Tulum National Park - 1 min walk - 0.0 km
  • Jaguar Park - 1 min walk - 0.0 km
  • Las Palmas Public Beach - 1 min walk - 0.1 km
  • Playa Paraiso - 10 min walk - 0.9 km
  • Tulum Mayan Ruins - 8 min drive - 2.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Carl's Jr. - ‬5 min drive
  • ‪Panza Tulum - ‬6 min drive
  • ‪Playa Pescadores - ‬15 min walk
  • ‪Mezzanine Restaurant - ‬1 min walk
  • ‪Cinco Playa Paraiso Tulum - ‬5 min walk

About this property

Mezzanine by La Zebra, an SLH Hotel

Adults-only beachfront resort with outdoor pool
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the luxury Mezzanine by La Zebra, an SLH Hotel.

This 4-star Tulum resort is smoke free.

  • 1 building
  • 1 floor
  • 9 guestrooms or units
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mezzanine by La Zebra, an SLH Hotel offers 9 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

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Mi Amor by La Zebra, an SLH Hotel
  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 413 reviews
The price is AU$671
includes taxes & fees
12 Feb - 13 Feb
Mi Amor by La Zebra, an SLH Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 250 to 500 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mezzanine by La Zebra, an SLH Hotel

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fee: MXN 415 per person, per night

We've listed all charges provided to us by the property.

This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance.
The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash.

We should mention

  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Mezzanine Tulum Hotel
Mezzanine Hotel
Mezzanine Tulum Colibri Boutique Hotels Adults
Mezzanine Hotel Tulum
Mezzanine Colibri Boutique Hotels Adults
Mezzanine Tulum Colibri Boutique Adults
Mezzanine Colibri Boutique Adults
Mezzanine Tulum Adults only
Mezzanine Tulum by Colibri Boutique Hotels Adults only
Mezzanine Tulum Colibri Boutique Hotels Adults only
Mezzanine Tulum a Colibri Boutique Hotels Adults only
Mezzanine Tulum Colibri s Adu
Mezzanine Tulum, A Small Tulum
Mezzanine Tulum Colibri Boutique Hotels Adults only
Mezzanine Tulum, a Small Luxury Hotel - Adults Only Tulum
Mezzanine Tulum, a Small Luxury Hotel - Adults Only Resort
Mezzanine Tulum, a Small Luxury Hotel - Adults Only Resort Tulum

Frequently asked questions

What is the cancellation policy at Mezzanine by La Zebra, an SLH Hotel?

Mezzanine by La Zebra, an SLH Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Mezzanine by La Zebra, an SLH Hotel?

Yep, Mezzanine by La Zebra, an SLH Hotel is a short 9-minute walk from Playa Paraiso. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.

Does Mezzanine by La Zebra, an SLH Hotel have a pool?

Mezzanine by La Zebra, an SLH Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Mezzanine by La Zebra, an SLH Hotel a romantic place to stay?

Ocean-view dining and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Mezzanine by La Zebra, an SLH Hotel.

Is Mezzanine by La Zebra, an SLH Hotel family-friendly?

No, Mezzanine by La Zebra, an SLH Hotel is an adults-only property.

Does Mezzanine by La Zebra, an SLH Hotel serve breakfast?

Sure does, cooked-to-order brekkie is available daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Mezzanine by La Zebra, an SLH Hotel?

No, Mezzanine by La Zebra, an SLH Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mezzanine by La Zebra, an SLH Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Thai cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mezzanine by La Zebra, an SLH Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mezzanine by La Zebra, an SLH Hotel?

No, pets and service animals are not allowed.

Mezzanine by La Zebra, an SLH Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 176 out of 215 reviews
Rating 8 - Good. 26 out of 215 reviews
Rating 6 - Okay. 4 out of 215 reviews
Rating 4 - Poor. 6 out of 215 reviews
Rating 2 - Terrible. 3 out of 215 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniela

Liked: Cleanliness, property conditions & facilities
Great
Stayed 4 nights in Oct 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out this was an amazing property! The most friendly staff I have ever experienced and I’ve been to over a 100 countries! Great food, great location, super chill and no kids!
Stayed 9 nights in Aug 2025

10/10 Excellent

Trent

Liked: Cleanliness, amenities, property conditions & facilities
The staff and location were excellent. From the concierge, Jacqueline, and the rest of the staff the service was top-notch. The restaurant was excellent, and the deck had gorgeous view. I would recommend to anybody wanting to stay at a beautiful location.
Stayed 5 nights in Jul 2025

10/10 Excellent

JORGE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
WOW! What a beautiful hotel. We booked a romantic getaway and were very pleased with the excellent care and service from the entire staff. The restaurant was phenomenal, clean, and had a great vibe with ocean views. Steps lead right to the beach. Top mentions are for Andy, Orchidea and Jacqueline. Their services and recommendations for local places to eat and visit were TOP notch! Our only complaint (very minor) is that the hotel is inside a national park which means you need 2 bracelets at all times and a valid hotel reservation to enter the park after hours (not the hotel's fault). Other than that, We will visit again and it is an excellent place to stay.
Stayed 8 nights in Jun 2025

10/10 Excellent

Maria Carmen Ines

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my second time staying at Mezzanine and I can say that I’d stay there again and again! Such a beautiful, quiet space with amazing staff. Felt so relaxed and comfortable here. You also can’t beat the view and proximity to the ocean! I’ll be back again someday.
Stayed 2 nights in May 2025

10/10 Excellent

Tiffany

Stayed 3 nights in May 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso lugar, recomendable al 100 tanto comida, atenciones
Stayed 4 nights in Mar 2025

10/10 Excellent

Gigi

Great location for a 3-night stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Bradford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful private beach and an amazing thank restaurant
Stayed 3 nights in Nov 2024

8/10 Good

shaily

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful inside the national park. However this is not a 5 star property. It’s nice, quiet, beach accessible property for a night. The ruins are pretty close by. The shuttle helps you go up and down in the national park. If you want anything party scene, you have to go to the other side of the town. About the experience at the property - few things 1. The service is good 2. The breakfast/coffee basket that they provide is very underwhelming. The milk is given in glass jar and left outside for an hour. The coffee became cold. It was not something I expected from an hospitality industry. 3. The Thai restaurant is very slow, took forever to prepare our lunch and our taxi left, they didn’t even inform us.
Stayed 1 night in Feb 2025

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull place
Stayed 1 night in Jan 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Erik

Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came here before our wedding for 2 nights! It was worth every penny the service was impeccable. It is in the national park which was very unique experience. I would highly recommend this hotel to anyone 😍
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Set in calm and relaxed surroundings

Small boutique hotel with 9 rooms set in the controlled Jaguar national park. Setting is relaxed and calm, so don't expect a vibey party atmosphere. Great for honeymooners and couples that want a relaxing holiday with beach access. Bear in mind you will need to pay an entry fee into the park daily, for upkeep of park infrastructure.
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is beautiful and intimate. The staff are so amazing and attentive. Extremely helpful with everything we needed. We had challenges like our cellphones not working with WhatsApp with communicating with our tours and transportation and Jaqueline and Orquidia were guardian angels just calling and setting up all our arrangements everyday making sure we had our wrist bands, our transportations and made our visit run smoothly during our entire week stay in Tulum. The Thai restaurant was so delicious and the ambiance and dim lights and decor at night made it very romantic and calming. The daily coffee delivered in a cute basket was delicious. We took the basket with us every morning to watch the sunrise right in front of mezzanine hotel. The private beach access is so peaceful with not a lot of people on the beach so really relaxing. The hotel has lovely hammocks and swings that we enjoyed during our stay. The bed was very comfortable and the hotel is very well kept and maintained. I loved feeling very safe because the entrance to the private hotels like mezzanine stops everyone in the front entrance of the national park to ensure safety with the military security standing on guard so I knew I was in a safe environment . The sunhats, beach bag, umbrella and water thermos that come with the room are so useful to have for everyday beach lounging. It’s a nice touch they have in all the rooms. Thank you mezzanine, Jacqueline, david, Orquidia and the entire staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Lucy-Helen, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Very small and beautiful. Would come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Cozy, Dallas

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Staff wasn’t that pleasant
Stayed 3 nights in Jun 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is the best!!!
Stayed 1 night in Jun 2024

4/10 Poor

Carelle

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all amazing boutique hotel with bohemian vibes. Amazing views and restaurant. Staff was very pleasant and helpful. Can’t wait to go bk!
Stayed 5 nights in May 2024

4/10 Poor

Nikol

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Frances

Stayed 5 nights in Apr 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel last minute for our honeymoon. The morning before, by noon we received a call That there was a mistake with the availability and were given the option to move to the sister hotel in Tulum, LA ZEBRA. We were taken care of, beyond expectations! Ricardo and Juan Carlos really took care of us to make sure our one night stay went well. This hotel staff does an amazing job, the hotel is really nice and clean, nice decor, nice beach access, delicious food and great drinks! Our upgraded room had a small private pool, big sliding doors with ocean view and a huge shower, A/C and a super comfy bed. We wilL DEFINITELY be returning here. Thank you Ricardo and Juan Carlos 6 out of 5 stars!
Stayed 1 night in Mar 2024