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Hotel Ma'xanab

4.0 star property
Adults-only beachfront hotel with outdoor pool

Photo gallery for Hotel Ma'xanab

Outdoor pool, open 11:00 AM to 6:00 PM, pool umbrellas, pool loungers
Suite First Floor Ocean Front | Terrace/patio
Hallway
Sundeck
Interior detail

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Carretera Tulum-Boca Paila, Boca paila Km6.5, Tulum, QROO, 77760
  • Tulum Beach
    ‪5 min walk‬
  • Ven a la Luz Sculpture
    ‪19 min walk‬
  • Playa Paraiso
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Suite Ground Floor Jungle view

Suite Ground Floor Jungle view

Suite Ground Floor Jungle view

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Separate bedroom
  • 72 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front

Suite Ground Floor Ocean Front

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Separate bedroom
  • 86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View

Suite 15 Ground floor Garden View

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Separate bedroom
Blackout curtains
  • 72 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite First Floor Garden View

Suite First Floor Garden View

Suite First Floor Garden View

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Separate bedroom
Blackout curtains
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Garden view

Suite Ground floor Garden view

Suite Ground floor Garden view

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Separate bedroom
Blackout curtains
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First floor Jungle view

1 bedroom, premium bedding, memory-foam beds, free minibar

Suite First floor Jungle view

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Separate bedroom
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean Front

Suite First Floor Ocean Front

Suite First Floor Ocean Front

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Separate bedroom
  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ground floor Ocean view

Suite Ground floor Ocean view

Suite Ground floor Ocean view

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Separate bedroom
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite First Floor Ocean View

Suite First Floor Ocean View

Suite First Floor Ocean View

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
Separate bedroom
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

Hotel Ma'xanab places you steps from Tulum Beach and within a 20-minute stroll of Ven a la Luz Sculpture. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, beachside massages and body wraps. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site gym and pool loungers. Plus you'll find free Wi-Fi in public areas, concierge services and a terrace. Each morning free cooked-to-order breakfast is offered between 7:30 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Zona Hotelera hotel include Tulum National Park and Sian Ka'an Biosphere Reserve.

What's nearby

  • Tulum Beach - 5 min walk - 0.5 km
  • Ven a la Luz Sculpture - 19 min walk - 1.6 km
  • SFER IK - 2 min drive - 2.2 km
  • Playa Paraiso - 8 min drive - 6.1 km
  • Tulum Mayan Ruins - 13 min drive - 10.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 55 min drive

Restaurants

  • ‪Checkpoint Ciao - ‬14 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Holy Deer Café by Deer Tulum - ‬13 min walk
  • ‪Taboo Beach Club - ‬6 min walk
  • ‪Ziggys Beach Club - ‬10 min walk

About this property

Hotel Ma'xanab

Adults-only beachfront hotel with outdoor pool
Hotel Ma'xanab offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Ma'xanab. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4-star Tulum hotel is smoke free.

  • 16 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Hotel Ma'xanab offers 16 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Memory foam beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and facials. The spa is open daily.

Languages

English, Spanish

Similar properties

Exterior

Be Tulum Beach & Spa Resort

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, 449 reviews
The price is AU$591
includes taxes & fees
7 July - 8 July
Be Tulum Beach & Spa Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • No lift

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 2:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Ma'xanab

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Pool access available from 11:00 AM to 6:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum

Frequently asked questions

What is the cancellation policy at Hotel Ma'xanab?

Hotel Ma'xanab offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Ma'xanab?

Yep, Hotel Ma'xanab has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Ma'xanab?

Yep, Hotel Ma'xanab is a short 1-minute walk from Tulum Beach.

Is there a spa on site at Hotel Ma'xanab?

Yep, there is an onsite spa at Hotel Ma'xanab. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hotel Ma'xanab have a pool?

Hotel Ma'xanab has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 11:00 AM to 6:00 PM.

What makes Hotel Ma'xanab a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hotel Ma'xanab.

Is Hotel Ma'xanab family-friendly?

No, Hotel Ma'xanab is an adults-only property.

Does Hotel Ma'xanab serve breakfast?

You bet, complimentary cooked-to-order brekkie is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Ma'xanab?

No, Hotel Ma'xanab does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ma'xanab?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Ma'xanab?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Ma'xanab?

No, pets and service animals are not allowed.

Hotel Ma'xanab Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 323 out of 349 reviews
Rating 8 - Good. 16 out of 349 reviews
Rating 6 - Okay. 3 out of 349 reviews
Rating 4 - Poor. 4 out of 349 reviews
Rating 2 - Terrible. 3 out of 349 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every penny. It is tucked away in Tulum, close to some delicious restaurants. But if you never leave the hotel, you won’t be disappointed. The staff is so friendly and attentive. The service is quick and reliable. Let me tell you about the food…so delicious. Free breakfast in the room every morning, divine! Had a small pool and bed outside, which was amazing. Couldn’t recommend more…it was perfect!
Stayed 5 nights in Mar 2025

10/10 Excellent

Leticia Rabiela Garcia

Stayed 3 nights in Mar 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Truly Exceptional Stay at Maxanab Hotel – 7 Stars! Nothing short of amazing! The staff went above and beyond, reaching out before my stay to arrange seamless transportation to and from the hotel. While I can’t say for sure if I got the best deal on pricing, it was worth it just to bypass the chaos of airport transportation offers. Once there, I was impressed by the personalized service. The staff knew our names, which at first felt a bit unusual, but I quickly realized it was a thoughtful way to ensure guests’ safety and comfort. The hotel felt intimate and exclusive—almost like a private retreat. The front desk staff are always attentive, monitoring who comes and goes, adding an extra layer of security. The room itself was spacious and well-appointed with a wonderful turndown service. I appreciated their attention to detail. The beachfront was simply perfect—pristine, peaceful, and exactly what you’d hope for in Tulum. The on-site restaurant exceeded expectations, both in quality and service. The included breakfast was a full meal—entree, fruit, and beverage. Compared to food options outside the hotel, dining at Maxanab was both superior in quality and better value for the price. On my next visit, I’ll definitely dine at the resort more often! Overall, this stay was incredible, and I wouldn’t hesitate to return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small boutique hotel in a good location. Close to all the hot spots in Tulum but no loud clubs immediately nearby, which is nice. Staff is friendly and helpful. Service is excellent in the room, at the restaurant, and on the beach. Restaurant food was good, both for breakfast and for lunch service on the beach. This was our second stay at Hotel Ma'xanab and it was great both times. We will go back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mateo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience during our stay was nothing short of amazing. The hotel staff were extremely friendly and easily accessible. The hotel room was very spacious and clean. The beach access and amenities make this hotel stay totally worth it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer, Kathleen

Stayed 6 nights in Feb 2025

10/10 Excellent

Ozgur, San Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experiences in Tulum start here and with the amazingly helpful staff at hotel Ma’ Xanab
Stayed 6 nights in Feb 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a terrific stay!

What a wonderfully helpful bunch! Always a smile and always eager to help—and we probably went a little overboard asking for help. Great beach, great food and great location too. Highly recommend!
Stayed 5 nights in Feb 2025

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Ma'xanab is a excellent quiet hotel where guest come for a peaceful retreat, excellent food and incredibly attentive service. The staff make the hotel what it is - they ensure guests are comfortable, informed and happy throughout their stay. From the front desk to the waiters, every staff member is positive and looking out for your best interests. Jose and Mario were incredible. By day 2, I’d have a coffee served to me, before I even sat down, just the way I ordered it the day before. And Mario was particularly helpful, checking in on us every hour and providing suggestions on where to spend our time. Trust the staff to steer you in the right direction. The property is small, yet breathtaking, with large rooms nestled in a jungle setting. My room had an outdoor shower, and my fridge was stocked daily with complimentary cold water, cookies and nuts. The gym was tiny but had enough free weights and a pull up bar to make for a good workout. I loved that there was no need to wake up early to reserve beach chairs. This hotel ensures guests are a priority and help set up our beach chairs, umbrellas and towels daily. The only negatives -- the general expense of Tulum and the treacherous walk from the hotel to the nightlife. No sidewalks, little lighting and too many vehicles. Tulum is expensive with its boho-chic vibe and night scene. Dinners and drinks were more expensive here than Toronto. So come prepared to spend if you like to shop or eat well.
Stayed 5 nights in Feb 2025

8/10 Good

RICARDO JORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like this hotel in terms of cleaning and and the property conditions in general. However we really disappointing with the amount of noise at night coming into our room from the traffic on the main street and we re not being able to sleep because of that. Staff didnt do anything to help us or move to another room with less noise since they have those available unless we pay more for.
Stayed 5 nights in Jan 2025

10/10 Excellent

janeen

Stayed 5 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ma'xanab is a charming boutique hotel with a spectacular beachfront. The rooms in particular are lovely - large and stylishly fit out; ours came with a plant-filled terrace and plunge pool. The real stand-out about this hotel, however, is the staff. They are exceedingly accommodating and knowledgeable. Particular shout-outs to Jose, Milo, Diego and the rest of the reception staff. We would highly recommend this hotel.
Stayed 6 nights in Feb 2025

10/10 Excellent

Stefanie, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for a week and loved this property! The rooms were clean and very comfortable and our beach view superb! The staff were attentive and extremely helpful. They recommended many restaurants that were all fantastic!
Stayed 7 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is absolutely incredible. Amazing staff, amazing food, amazing rooms and a pristine beach with very comfortable loungers with plenty of shade. We’ve stayed in places all over the world and this is an absolutely top class boutique hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sean

Stayed 4 nights in Dec 2024

10/10 Excellent

Carlos, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and the staff are beyond excellent. Highly recommend. All the food is amazing at the hotel, specially the hamachi and mixed ceviche.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ardavan, West Vancouver

Stayed 3 nights in Nov 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at Ma'xanab in December 2024! The next time we visit Tulum, we would not even think of staying anywhere else... seriously! We stayed for 8 nights, and every morning enjoyed a fresh breakfast that was included in our stay at the hotel. We spent many days on the beach, where we got beach-side food and drink service. The ceviche on their menu was the best we have ever tasted. All of the staff members were incredibly friendly, and helpful in coordinating our different activities during our stay. Our room was beautiful, and so comfortable. The beds were beyond comfortable, and every night we slept so peacefully! If you are looking for a quiet, relaxing, and comfortable place to stay, Hotel Ma'xanab is THE place. We were very sad to leave this beach-side paradise.
Stayed 8 nights in Dec 2024

10/10 Excellent

FABIANE, Orlando

Stayed 2 nights in Nov 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the property! The room was great, the food was amazing and the staff were so friendly and helpful. It was only a short walk from a lot of the main restaurants and shops. Highly recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

MIchael, Fort Collins

Stayed 7 nights in Oct 2024