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Encantada Tulum

4.0 star property
Beachfront resort with calming spa services

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Photo gallery for Encantada Tulum

Private beach, sun-loungers, beach umbrellas, beach towels
Aerial view
Beach Front Lower
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Front of property
Reviews
10

Exceptional

Popular amenities

  • On private beach
  • Restaurant
  • Breakfast included
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780
  • Popular LocationTulum Beach1 min walk
  • Popular LocationTulum Mayan Ruins17 min drive
  • Popular LocationPlaya Paraiso24 min drive
  • AirportTulum, Quintana Roo (TUY)31 min drive

Room options

View all photos for Beach Front Lower

Beach Front Lower

Beach Front Lower

  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Front Upper

Premium bedding, down duvets, in-room safe, free WiFi

Beach Front Upper

  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View

Premium bedding, down duvets, in-room safe, free WiFi

Garden View

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View

Premium bedding, down duvets, in-room safe, free WiFi

Partial Ocean View

  • 70 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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Aerial view
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Breakfast included
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4.8 out of 5, Exceptional, (124)
The price is AU$1,429
for 1 night
includes taxes & fees
4 July - 5 July
La Valise Tulum

About the area

Tulum

At Encantada Tulum you'll be within just a 5-minute stroll of Tulum Beach and within 15 minutes of Sian Ka'an Biosphere Reserve. Highlights at this beachfront resort include 2 restaurants, 2 bars/lounges and a private beach. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Encantada Restaurant, serves Regional cuisine and is open for breakfast and lunch. Enjoy access to free bike hire and yoga classes. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free continental breakfast is available daily between 8:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this 4-property class Zona Hotelera resort include SFER IK and Tulum National Park.
View more Resorts in TulumOpens in a new window

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 2 min drive
  • Tulum National Park - 7 min drive
  • Tulum Mayan Ruins - 17 min drive
  • Playa Paraiso - 24 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 65 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬19 min walk
  • ‪La Taqueria - ‬2 min walk
  • ‪Philosophy - ‬5 min walk
  • ‪Gitano - ‬19 min walk
  • ‪Arca - ‬18 min walk

About this property

Encantada Tulum

Beachfront resort with calming spa services
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas.

Free breakfast is served daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. This beach resort also offers a garden and a terrace. Free self parking is available.

This 4-star Tulum resort is smoke free.

  • 8 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Continental breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Water dispenser
Encantada Tulum offers 8 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Encantada Restaurant
  • NÜ Tulum

Things to do

  • Free bicycle rentals
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Encantada Tulum

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3.20 per accommodation, per night.
  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encantada Tulum Hotel
Encantada Hotel
Encantada Tulum Resort
Encantada Tulum Tulum
Encantada Tulum Resort
Encantada Tulum Resort Tulum

Frequently asked questions

What is the cancellation policy at Encantada Tulum?

Encantada Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Encantada Tulum?

As of 20 June 2024, prices found for a 1-night stay for 2 adults at Encantada Tulum on 1 July 2024 start from AU$798.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Encantada Tulum?

Yep, Encantada Tulum has a free self car park.

Are there any beaches close to Encantada Tulum?

Yep, Encantada Tulum is a short 1-minute walk from Tulum Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Encantada Tulum?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Swedish massages.

What luxury perks are available at Encantada Tulum?

Encantada Tulum features a private beach, 2 restaurants and 2 bars.

What makes Encantada Tulum a romantic place to stay?

Ocean-view dining and a private beach, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Encantada Tulum.

Does Encantada Tulum serve breakfast?

Yeah, free continental brekkie is available daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Encantada Tulum?

No, Encantada Tulum does not offer an airport shuttle service.

Is there a bar or restaurant at Encantada Tulum?

Yep, you can grab a meal at Encantada Tulum's onsite restaurant that serves Regional cuisine.

What time are check-in & check-out at Encantada Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Encantada Tulum?

No, pets and service animals are not allowed.

Encantada Tulum Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 104 out of 112 reviews" "
Rating 8 - Good. 7 out of 112 reviews" "
Rating 6 - Okay. 0 out of 112 reviews" "
Rating 4 - Poor. 0 out of 112 reviews" "
Rating 2 - Terrible. 1 out of 112 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Elissa

Stayed 4 nights in Mar 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options. Transportation was a bit pricey and drinks. But excellent service
Stayed 5 nights in Nov 2023

10/10 Excellent

madalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 6 nights in Oct 2023

10/10 Excellent

Julian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property and staff
Stayed 2 nights in Oct 2023

8/10 Good

Gharzai

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice and Quiet
Stayed 1 night in Aug 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!
Stayed 2 nights in Aug 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and grounds. Perfect for couples to spend quality time.
Stayed 4 nights in Jul 2023

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Stayed 3 nights in Jul 2023

10/10 Excellent

Deidra

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property is fantastic. You could not ask for anything more. The staff is unbelievable. They make your dreams come true.
Stayed 5 nights in Jul 2023