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La Zebra Tulum - a Small Luxury Hotel

4.5 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for La Zebra Tulum - a Small Luxury Hotel

Outdoor pool
Property preview
Garden View Ground Floor suite With Plunge Pool
Breakfast, lunch, dinner served; Mexican cuisine
Penthouse, Private Pool, Beachfront | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Spa

Explore the area

View map
Carretera Tulum a Boca Paila Km 8.2, Ejido Pino Suarez, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪11 min walk‬
  • Place, Playa Paraiso
    ‪11 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪66 min drive‬

Room options

View all photos for Garden View Ground Floor suite With Plunge Pool

Garden View Ground Floor suite With Plunge Pool

Garden View Ground Floor suite With Plunge Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Garden view Balcony Suite

Garden view Balcony Suite | Garden view

Garden view Balcony Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Beach Front Ground Floor Suite

Beach Front Ground Floor Suite

Beach Front Ground Floor Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Beach Front Ground Floor Suite With Plunge Pool

Beach Front Ground Floor Suite With Plunge Pool

Beach Front Ground Floor Suite With Plunge Pool

Highlights

Balcony
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Pillow-top bed
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse, Private Pool, Beachfront

Penthouse, Private Pool, Beachfront

Penthouse, Private Pool, Beachfront

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Day bed
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Sea View Ground Floor Suite With Plunge Pool

Sea View Ground Floor Suite With Plunge Pool | View from room

Sea View Ground Floor Suite With Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Pillow-top bed
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, Balcony, Sea View

Suite, Balcony, Sea View

Suite, Balcony, Sea View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Day bed
Blackout curtains
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Sea View Casita

Sea View Casita

Sea View Casita

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Pool Access

Luxury Room, 1 King Bed, Pool Access

Luxury Room, 1 King Bed, Pool Access

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Pillow-top bed
Ceiling fan
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Ground Floor

Luxury Suite, 1 King Bed with Sofa bed, Ground Floor

Luxury Suite, 1 King Bed with Sofa bed, Ground Floor

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Premium bedding
  • 117 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Terrace

Luxury Suite, 1 King Bed with Sofa bed, Terrace

Luxury Suite, 1 King Bed with Sofa bed, Terrace

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Premium bedding
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom, Balcony

Luxury Suite, 1 Bedroom, Balcony

Luxury Suite, 1 Bedroom, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Premium bedding
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Room, Beachside

Luxury Room, Beachside

Luxury Room, Beachside

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Premium bedding
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Suite, Beachside

Suite, Beachside

Suite, Beachside

Highlights

Garden
Balcony
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Room, 2 Single Beds, Pool Access

Luxury Room, 2 Single Beds, Pool Access

Luxury Room, 2 Single Beds, Pool Access

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Pillow-top bed
Ceiling fan
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Tulum

A luxury stay in Tulum awaits you at La Zebra Tulum - a Small Luxury Hotel. Within steps you'll find Tulum Beach and Ven a la Luz Sculpture within a 10-minute stroll. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with facials and reflexology. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:30 AM. .Attractions within a 10-minute drive of this 4.5-property class Zona Hotelera hotel include Sian Ka'an Biosphere Reserve and Tulum National Park.

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Ven a la Luz Sculpture - 11 min walk - 1.0 km
  • Las Palmas Public Beach - 10 min drive - 8.2 km
  • Playa Paraiso - 11 min drive - 8.9 km
  • Tulum Mayan Ruins - 16 min drive - 13.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬6 min walk
  • ‪Ilios | Greek restaurant in Tulum - ‬3 min walk
  • ‪Secrets Tulum Beach Club - ‬4 min walk
  • ‪Tulumunchies - ‬1 min walk
  • ‪ARCA - ‬5 min walk

About this property

La Zebra Tulum - a Small Luxury Hotel

Luxury hotel on the beach, with outdoor pool
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, spa services, and tour/ticket assistance are also featured at the luxury La Zebra Tulum - a Small Luxury Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Tulum hotel.

  • 1 building
  • 51 guestrooms or units
  • 2 levels
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
La Zebra Tulum - a Small Luxury Hotel offers 51 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Additionally, rooms include a hairdryer and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Exterior

Be Tulum Beach & Spa Resort

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, 492 reviews
The price is AU$505
includes taxes & fees
8 Oct - 9 Oct
Be Tulum Beach & Spa Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 20 to 40 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Free beach club
  • Outdoor pool
  • Playground

Family friendly

  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Vegetable garden

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Zebra Tulum - a Small Luxury Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 50.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 per person
  • Crib (infant bed) fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Zebra Hotel Tulum
Zebra Hotel
Zebra Tulum
La Zebra Hotel, Tulum Hotel Tulum
La Zebra Beach Cabanas Hotel
La Zebra Beach Cabanas Resort
La Zebra Tulum
La Zebra Tulum A Small Luxury
La Zebra Colibri Boutique Hotels
La Zebra Tulum - a Small Luxury Hotel Hotel
La Zebra Tulum - a Small Luxury Hotel Tulum
La Zebra Tulum - a Small Luxury Hotel Hotel Tulum

Frequently asked questions

What is the cancellation policy at La Zebra Tulum - a Small Luxury Hotel?

La Zebra Tulum - a Small Luxury Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at La Zebra Tulum - a Small Luxury Hotel?

Yep, La Zebra Tulum - a Small Luxury Hotel has a free self car park.

Are there any beaches close to La Zebra Tulum - a Small Luxury Hotel?

Yep, La Zebra Tulum - a Small Luxury Hotel is a short 1-minute walk from Tulum Beach.

Is there a spa on site at La Zebra Tulum - a Small Luxury Hotel?

There's no onsite spa, but this property does offer services like facials as well as hot stone massages.

Does La Zebra Tulum - a Small Luxury Hotel have a pool?

La Zebra Tulum - a Small Luxury Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes La Zebra Tulum - a Small Luxury Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at La Zebra Tulum - a Small Luxury Hotel.

Does La Zebra Tulum - a Small Luxury Hotel serve breakfast?

You bet, cooked-to-order brekkie is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at La Zebra Tulum - a Small Luxury Hotel?

No, La Zebra Tulum - a Small Luxury Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at La Zebra Tulum - a Small Luxury Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at La Zebra Tulum - a Small Luxury Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at La Zebra Tulum - a Small Luxury Hotel?

No, pets and service animals are not allowed.

Reviews

La Zebra Tulum - a Small Luxury Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 320 out of 394 reviews
Rating 8 - Good. 49 out of 394 reviews
Rating 6 - Okay. 13 out of 394 reviews
Rating 4 - Poor. 6 out of 394 reviews
Rating 2 - Terrible. 6 out of 394 reviews

Reviews

10/10 Excellent

Amish

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is paradise! We stayed for a week in the Beachfront Plunge Pool room and we couldn't be happier with our choice. La Zebra is truly a luxury boutique hotel with the ideal location, impeccable hospitality and delicious food. The room was beautifully decorated and the housekeeping staff kept it sparkling clean through our stay. The turndown service was a warm touch and we really appreciated the little surprise treats every evening. The room came with a reserved beach bed which was amazing. The beach bar staff were so friendly and prompt with keeping our mezcalita glasses full! We loved the restaurant as well. Special thanks to Felipe, Roger and German who were all so polite, knowledgeable and gave great recommendations. Another great perk is we could walk to the neighboring Lula hotel and get resident rates on their wellness classes (AMAZING studio!) and fantastic spa treatments. We also appreciate La Zebra promoting local artists by displaying their vibrant pieces on the property. We will definitely be visiting again! No complaints!
Stayed 7 nights in Jun 2025

10/10 Excellent

Charlotte

Stayed 2 nights in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Danai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff. Love the plunge pool
Stayed 4 nights in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely LOVED this hotel from top to bottom. Excellent service, on site food and drink options, beautiful rooms, ambiance and just the attention to detail. 5 stars!
Stayed 2 nights in Apr 2025

10/10 Excellent

Everardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Darin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a sea view room with a large balcony. The room was clean, spacious and right on the beach with a wonderful view. Housekeeping was efficient and all staff were friendly and helpful. The restaurant was very good for breakfast, lunch or dinner. Beachside service from the bar/restaurant was wonderful.
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Yi Ran, Allendale

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Sammir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I looked at SO many options before booking La Zebra. We wanted to experience Tulum in a relaxed way. After reading reviews (like this one, I hope!), we landed on La Zebra thanks to its humble, family-friendly, safe, and gorgeous location. A week or two before our stay, the concierge WhatsApped asking if we had any questions, needed transportation, or wanted help booking activities/restaurants. This was incredibly helpful and made us feel so welcome. Arriving at La Zebra is like a dream. The staff immediately welcomes you with complimentary drinks and gives you a quick tour of the grounds. Our room was SPOTLESS, big, and gorgeous for the two of us. The bed was very comfortable, the AC worked like a charm and the shower, well, I'll let you see for yourself. My partner was on the fence about getting the plunge pool LOL we used it every single day, multiple times a day. The staff maintained the water, foot bath, and area around the pool. This is your sign: get the plunge pool. Each room opens to the direction of the ocean, with a few overlooking the ocean. We didn't get a room with a view, but in fact, we liked it better because it offered us the privacy we wanted. All plunge pool rooms are on the ground floor-- it's like walking out into paradise. The staff is incredible, warm, hardworking, and so friendly-- the waiters, cabana crew, front desk, room service, and everyone in between. The food is SO FRESH, local, and made with love. Will return soon <3
Stayed 5 nights in Mar 2025

10/10 Excellent

Bindi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

We absolutely loved our stay at La Zebra. We were a family of 4 (child ages 16 and 11). We stayed in the ground floor beachfront suite which was LITERALLY right on the beach. It was beautiful, very high quality, excellent service, and really peaceful. It was quiet at night. The location was fantastic - walking distance from all the best restaurants but far enough away from the beach clubs to avoid the noise. There was a small pool upstairs by the bar. We wished there was a public use hot tub since we didn't have one in our suite. The staff were very helpful and helped with transportation and excursions. We felt very safe the entire time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run resort. The staff are amazing. The rooms are nicely sized. The resort is centrally located in town. The restaurant is very good. They keep everything very neat and orderly and clean, including the rooms. Although the hotel lacks a gym and a really nice big pool the beach is incredible and the lower price makes it all very worthwhile.
Stayed 6 nights in Feb 2025

8/10 Good

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Samantha Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the nicest hotel we have ever stayed in. Staff were amazing, the food was some of the best we’ve had in Mexico and the facilities/rooms were 10/10. We already can’t wait to come back!
Stayed 6 nights in Jan 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beach. Staff was friendly and quick to answer any requests.
Stayed 3 nights in Jan 2025

10/10 Excellent

anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a beautiful property located strategically close enough to beach clubs with loud music and far enough to have a relaxing time if required. Still walking distance from all the nice clubs and restaurants. Do yourself a favor and make sure you take a room with all view of The ocean. Sunrise is just stunning in Tulum.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is Amazing, the white sandy beach is beautiful!! Service is excellent and the penthouse was just marvelous!! Overall Amazing Vacation!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property on the beach

We spent just two nights at La Zebra to bridge our extended stay in the area and it was lovely! Juan Carlos, at the front desk, took great care of us from minute one. He was attentive and kind, and a great rep for this property. We also interacted a bit with Esteban at the front who was great as well. Jose and his crew made quick work of our (very heavy) suitcases, and got us situated in the parking lot. And lastly, Roger took care of us at the beach! The property is very charming, perfectly located on the quieter side of Tulum Beach, and a wonderful intimate setting to kick off our month-long trip.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Stayed before. Not again.

Excellent restaurant and hotel service for this aging place. Bedspread was ratty. Sinks cracked. Five new layers of paint can't cover things up. Worst part is that they've turned their beach and beach bar into a "beach club" with people bringing their own boom boxes, parties, etc. That's great up the strand at the nonhotel beach clubs but not at a hotel with expensive rooms. Don’t get me wrong-we like clubs like Ziggy's but not at our hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bushra A., West Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Maria, Highland lakes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place beautiful view of the beach. Beach and accommodation were great!
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our time spent at this hotel in Tulum. The beach club was a highlight with comfortable lounging beds, attentive staff, and delicious drinks. The property is well-maintained and the restaurant, common areas, and hotel room are beautifully decorated with wood furniture and colorful linens. We were greatly appreciative that all the employees of this hotel were hospitable and kind.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Zebra both times we stayed there!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Markel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at La Zebra which is located right on the beach. Employees were very welcoming and helpful. Room was spacious and clean. The restaurant onsite was tremendous. Would definitely return.
Stayed 3 nights in Sep 2024