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Aparthotel

Oaks Townsville Hotel

4.5 star property
Luxury aparthotel with fitness centre and outdoor pool

Photo gallery for Oaks Townsville Hotel

Meeting facility
View from room
City Studio | View from room
Lunch, dinner served; local and international cuisine, sea views
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Pool
  • Housekeeping
  • Parking included
The current price is AU$179
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
81 Palmer Street, South Townsville, QLD, 4810
  • Place, Museum of Tropical Queensland
    ‪7 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Place, The Strand Beach
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

Mount Stuart Studio Apartment

  • Sleeps 2

View all photos for Two Bedroom Dual Key

Desk, iron/ironing board, cots/infant beds, free WiFi

Two Bedroom Dual Key

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
2 bedrooms
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Studio Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio Apartment

  • Sleeps 2

View all photos for Studio

Desk, iron/ironing board, cots/infant beds, free WiFi

Studio

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
Private bathroom
  • 47 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Mt Stuart Studio

Standard Room | View from room

Mt Stuart Studio

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
Private bathroom
  • 47 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for City Studio

City Studio | View from room

City Studio

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
Private bathroom
  • 47 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Mt Stuart Studio-No Housekeeping

  • Sleeps 2

View all photos for City Scape Studio Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

City Scape Studio Apartment

  • Sleeps 2

View all photos for Two-Bedroom Dual Key Apartment

Desk, iron/ironing board, cots/infant beds, free WiFi

Two-Bedroom Dual Key Apartment

  • Sleeps 4

About the area

Townsville

A luxury stay in Townsville awaits you at Oaks Townsville Hotel. Within a 5-minute stroll you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery within a 15-minute walk. Highlights at this aparthotel include a restaurant, an outdoor swimming pool and in-room kitchenettes. .You can enjoy a TV with cable channels, and each apartment features a washer/dryer, free WiFi and free wired Internet. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. A balcony, a DVD player and a hairdryer are also available. .This business-friendly aparthotel offers free WiFi in public areas, a fitness centre and a games room. Other amenities include laundry facilities, dry cleaning/laundry services and tour/ticket assistance. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 4.5-property class South Townsville aparthotel include Museum of Tropical Queensland and Cultural Centre Townsville.
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What's nearby

  • Museum of Tropical Queensland - 7 min walk - 0.6 km
  • Magnetic Island Ferry Terminal - 8 min walk - 0.7 km
  • The Strand Beach - 13 min walk - 1.1 km
  • Townsville Entertainment & Convention Centre - 13 min walk - 1.1 km
  • Castle Hill - 20 min walk - 1.7 km

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 21 min drive

Restaurants

  • ‪Commonwealth Hotel - ‬11 min walk
  • ‪Padoka Cafe - ‬4 min walk
  • ‪IMC Steak House - ‬6 min walk
  • ‪Bellevue Hotel - ‬7 min walk
  • ‪The Australian - ‬7 min walk

About this property

Oaks Townsville Hotel

Luxury aparthotel with fitness centre and outdoor pool
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Oaks Townsville Hotel offers its guests an outdoor pool and a fitness centre. An arcade/games room, tour/ticket assistance, and laundry facilities are also featured at the luxury Oaks Townsville Hotel. Self parking is free.

This 4.5-star Townsville aparthotel is smoke free.

  • 104 guestrooms or units
  • 11 levels
  • Built in 2008
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
Oaks Townsville Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Hotel Grand Chancellor Townsville
  • Free WiFi
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  • Air conditioning
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4.3 out of 5, Excellent, 1,001 reviews
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includes taxes & fees
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Hotel Grand Chancellor Townsville

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 20 per night

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Gym
  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 104 units
  • 11 floors
  • Built in 2008
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and debit cards. Cash is not accepted. 

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville

Frequently asked questions

What is the cancellation policy at Oaks Townsville Hotel?

Oaks Townsville Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oaks Townsville Hotel?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Oaks Townsville Hotel on 15 Nov 2025 start from AU$179.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oaks Townsville Hotel?

Yep, Oaks Townsville Hotel has a free self car park.

Are there any beaches close to Oaks Townsville Hotel?

The closest beach to Oaks Townsville Hotel is The Strand Beach (2 km).

Does Oaks Townsville Hotel have a pool?

Oaks Townsville Hotel has an outdoor pool.

What makes Oaks Townsville Hotel a romantic place to stay?

Ocean-view dining and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Oaks Townsville Hotel.

Is Oaks Townsville Hotel family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Oaks Townsville Hotel is a hit with families.

Is there a free airport shuttle available at Oaks Townsville Hotel?

No, Oaks Townsville Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Oaks Townsville Hotel?

Yep, you can grab a meal at Oaks Townsville Hotel's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Oaks Townsville Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Oaks Townsville Hotel?

No, only service animals are allowed.

Reviews

Oaks Townsville Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 813 out of 1555 reviews
Rating 8 - Good. 531 out of 1555 reviews
Rating 6 - Okay. 133 out of 1555 reviews
Rating 4 - Poor. 52 out of 1555 reviews
Rating 2 - Terrible. 26 out of 1555 reviews

Reviews

10/10 Excellent

Clinton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Parking was tight but service and accommodation was excellent
Stayed 1 night in Aug 2025

6/10 Okay

Adrian

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is well positioned and quiet. Rooms are spacious enough for two and have everything we needed. Staff were friendly and helpful. There’s plenty of dining options nearby. We’d stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, allocated top level - wonderful views, friendly and helpful reception staff
Stayed 1 night in Sep 2025

8/10 Good

Susan

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Comfortable friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice relaxing accommodation meals are good
Stayed 1 night in Sep 2025

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Check in staff very welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Bruce

Stayed 1 night in Aug 2025

8/10 Good

Martin

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Mohammed

Business traveller
Liked: Room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Farhana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Shelby

Liked: Cleanliness, room comfort

Only one issue

Early check in was arranged very easily for my partner coming off night shift. Consistently reasonably priced. Only complaint was that cleaner entered the room early and before we had checked out. My partner was still sleeping. She then got angry and stated slamming doors and making lots jot noise in the hallway when told that there was still 1.5 hours until check out. Otherwise the stay was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Always good to return to a favourite hotel which is accessible, quiet, familiar and safe.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dragan

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Angelo

Liked: Cleanliness, room comfort

Not working later

Could not access any online programs kept saying try again later.
Stayed 1 night in Jul 2025

8/10 Good

Jordan, Seattle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities
I was very happy with everything about the place I will be back for another stay very soon
Stayed 1 night in Aug 2025

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities
Great place, good value.
Stayed 1 night in Jul 2025

8/10 Good

Jordan, Seattle

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Kellie

Stayed 5 nights in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Central
Stayed 1 night in Jul 2025