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4.5 out of 5

"Quiet location. Easy walking to restaurnts. Clean. Dissapointing wifi " More

By a verified traveller on Tue 04 Sep 2018

Hotel Description

A luxury stay in South Townsville awaits you at Oaks Metropole Hotel. Within a 5-minute stroll you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery within a 15-minute walk. Highlights at this property include a restaurant, an outdoor swimming pool and in-room kitchenettes.

You can enjoy a TV with cable channels, and each apartment features a washer/dryer, a balcony and WiFi. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a hob. Wired Internet, a DVD player and a hairdryer are also available.

At the apartment's own bar/lounge, you can stop for a drink. Other amenities include a fitness centre, WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4.5-star South Townsville property include Museum of Tropical Queensland and Cultural Centre Townsville.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$140 per night

Two Bedroom Dual Key

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Special, City Scape Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mt Stuart Studio Breakfast for 1 Guest

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mt Stuart Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Studio Breakfast for 1 Guest

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oaks Metropole Hotel ratings based on 694 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Metropole Hotel

Everyone (406) Couples (234) Business (2) Family (50)
4 out of 5
A little bit confusing when you first arrive to find reception

Posted by on 18 May 2019

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5 out of 5
It is in a good area, easy access to the CBD and the views were beautiful.

Posted by on 8 May 2019

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4 out of 5

Posted by on 3 May 2019

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5 out of 5

Posted by on 30 Apr. 2019

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4 out of 5
Great location, friendly staff, rooms are clean and spacious.

Posted by on 28 Apr. 2019

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4 out of 5
Great position and comfortable bed. Would stay here again

Posted by on 6 Apr. 2019

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4 out of 5
Hello I was surprised to find out that the toilet was very small and it doesn't flush properly thanks

Posted by on 23 Feb. 2019

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5 out of 5
Close to city and restaurants Quiet area of town as well

Posted by on 18 Feb. 2019

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5 out of 5
The hotel was very well appointed and the staff exceptionally polite and professional. Checking in was less than ten minutes and checking out even less Close to restaurants and bars and 10 minutes walk to the city centre Great place to stay and will be back there sometime soon

Posted by on 17 Feb. 2019

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4 out of 5
Nice rooms and pleasant staff. Good location, close to restaurants.

Posted by on 4 Feb. 2019

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Property Features

Oaks Metropole Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee. The luxury Oaks Metropole Hotel also features tour or ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 4.5-star South Townsville apartment is smoke free.

  • 104 guestrooms or units
  • 11 levels
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking

Transport

  • Airport: Townsville, QLD (TSV) (7.6 km / 4.7 mi)
  • Train station: Townsville Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Oaks Metropole Hotel offers 104 forms of air-conditioned accommodation with washers/dryers and DVD players. Rooms open to balconies. Cable televisions are provided. Accommodation at this 4.5-star apartment has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony
  • Television
  • Cable channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Shower
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Oaks Metropole Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 6 AM - 11 PM.
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

The front desk at this property is open daily from 6 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks M Palmer Hotel South Townsville
  • Oaks M Palmer Hotel
  • Oaks M Palmer South Townsville
  • Oaks M Palmer
  • Oaks M Palmer Apartment South Townsville
  • Oaks M Palmer Apartment
  • Oaks Metropole Hotel South Townsville
  • Oaks Metropole South Townsville
  • Oaks Metropole
  • Oaks Metropole Townsville

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.