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4.4 out of 5

"It was open for business, staff was very friendly " More

By a verified traveller on Sat 18 Apr 2020

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Hotel Description

A luxury stay in South Townsville awaits you at Oaks Townsville Metropole Hotel. Within a 5-minute stroll you'll find Maritime Museum of Townsville and Perc Tucker Regional Gallery within a 15-minute walk. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchenettes.

You can enjoy a TV with cable channels, and each apartment features a washer/dryer, a balcony, and WiFi. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Wired Internet, a DVD player, and a hair dryer are also available.

The aparthotel's own bar/lounge is a nice place to enjoy a drink. Added amenities include free WiFi in public areas, a fitness center, and laundry facilities. Each morning continental breakfast is served between 7:00 AM and 9:00 AM.

Sights within a 20-minute walk of this 4.5-star South Townsville aparthotel include Museum of Tropical Queensland and Cultural Centre Townsville.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$119* Per night/room 7 Jun. - 8 Jun.

Two Bedroom Dual Key

Bed Count 3 King Beds Maximum Occupancy 4 Max

Holiday Special, City Scape Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mt Stuart Studio Breakfast for 1 Guest

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mt Stuart Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Studio Breakfast for 1 Guest

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oaks Townsville Metropole Hotel ratings based on 741 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Townsville Metropole Hotel

Everyone (426) Couples (248) Business (2) Family (64)
4 out of 5

Posted by on 9 May 2020

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4 out of 5
It was open for business, staff was very friendly

Posted by , from Brisbane on 18 Apr. 2020

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3 out of 5
Knock on room door at 7.50am from housekeeping was not appreciated.

Posted by on 5 Mar. 2020

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5 out of 5
The cleanliness and view was amazing. For the prce it was fantastic we will b back what what

Posted by on 4 Mar. 2020

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4 out of 5

Posted by on 3 Mar. 2020

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5 out of 5

Posted by on 1 Mar. 2020

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5 out of 5

Posted by on 15 Feb. 2020

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4 out of 5
Good location Good value for money Friendly staff Very neat clean and tidy property

Posted by on 12 Feb. 2020

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5 out of 5

Posted by on 22 Jan. 2020

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5 out of 5
After staying regularly at another property in this precinct it was lovely to find somewhere that was clean anf fresh and modern. The bonus is that it's still convenient to everything.

Posted by on 14 Jan. 2020

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About the Oaks Townsville Metropole Hotel

Location 81 Palmer Street, South Townsville, QLD 4810

Property Features

Oaks Townsville Metropole Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The luxury Oaks Townsville Metropole Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. This 4.5-star South Townsville aparthotel is smoke free.

  • 104 guestrooms or units
  • 11 levels
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired Internet access - surcharge

Transport

  • Train station: Townsville Station (3.8 km / 2.3 mi)

Room Amenities

Oaks Townsville Metropole Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This South Townsville aparthotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony
  • Television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 9:00 AM.

Oaks Townsville Metropole Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 9 for adults and AUD 9 for children (approximately)
  • Fee for in-room wireless Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: AUD 18.00 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks M
  • Oaks M Palmer
  • Oaks M Palmer Hotel
  • Oaks M Palmer Hotel South Townsville
  • Oaks M Palmer South Townsville
  • Oaks M Palmer Apartment South Townsville
  • Oaks M Palmer Apartment
  • Oaks Metropole Hotel South Townsville
  • Oaks Metropole South Townsville
  • Oaks Metropole
  • Oaks Metropole Townsville
  • Oaks Metropole Hotel
  • Oaks Townsville Metropole
  • Oaks Townsville Metropole Hotel Aparthotel
  • Oaks Townsville Metropole Hotel South Townsville
  • Oaks Townsville Metropole Hotel Aparthotel South Townsville

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.