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The Ritz-Carlton, Toronto

5.0 star property
Luxury hotel with a full-service spa, 6-minute walk to Rogers Centre

Photo gallery for The Ritz-Carlton, Toronto

Gastropub
Property video
Suite, 1 King Bed with Sofa bed, Corner | City view
The Ritz-Carlton Presidential Suite | Living room
Lunch and dinner served, Italian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$675
includes taxes & fees
6 Feb - 7 Feb

Explore the area

View map
181 Wellington St W, Toronto, ON, ON M5V 3G7
  • Place, Rogers Centre
    ‪5 min walk‬
  • Place, CN Tower
    ‪5 min walk‬
  • Place, Ripley's Aquarium of Canada
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪19 min drive‬

Room options

View all photos for Club Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
HDTV
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | Lounge

Club Suite, 1 Bedroom, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Fridge
  • City view
  • 60 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 1 King Bed (Tower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Tower)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Lake view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

LCD TV, DVD player, iPod dock, first-run films

Suite, 1 King Bed with Sofa bed, Corner

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • City view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

LCD TV, DVD player, iPod dock, first-run films

Suite, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • City view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Double Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
  • Lake view
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • Lake view
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Tower (View)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Tower (View)

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • Lake view
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, City View

Club Suite, 1 King Bed, City View | Living room

Club Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for The Ritz-Carlton Presidential Suite

The Ritz-Carlton Presidential Suite | Living room

The Ritz-Carlton Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • Lake view
  • 224 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Lake View

LCD TV, DVD player, iPod dock, first-run films

Family Suite, 2 Bedrooms, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
  • Lake view
  • Sleeps 8
  • 2 Double Beds

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Fairmont Royal York

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  • Pool
  • Spa
  • Pet-friendly
  • Kids’ pool
4.5 out of 5, Wonderful, 7,734 reviews
The price is AU$385
includes taxes & fees
7 Feb - 8 Feb
Fairmont Royal York

About the area

Toronto

A luxury stay in the heart of Toronto awaits you at The Ritz-Carlton, Toronto. Within just a 10-minute stroll, you'll find Rogers Centre and CN Tower. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Spa myBlend can include deep-tissue massages, detox wraps and body wraps along with access to the sauna and hot tub. The restaurant, TOCA, serves Italian cuisine and is open for lunch and dinner. EPOCH Bar & Kitchen is the hotel's own gastropub. Enjoy the gym and sauna as well as access to bike hire. Plus you'll find free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Downtown Toronto hotel include Ripley's Aquarium of Canada and Scotiabank Arena.

What's nearby

  • Rogers Centre - 5 min walk - 0.5 km
  • CN Tower - 5 min walk - 0.5 km
  • Ripley's Aquarium of Canada - 6 min walk - 0.6 km
  • Scotiabank Arena - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 11 min walk - 1.0 km

Getting around

  • King St West at John St East Side Stop - 4 min walk
  • Union Station - 7 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 10 min drive

Restaurants

  • ‪Scaddabush Italian Kitchen & Bar Front Street - ‬3 min walk
  • ‪Boston Pizza - ‬3 min walk
  • ‪Harvest Green - ‬2 min walk
  • ‪Minami - ‬4 min walk
  • ‪Sunset Grill - ‬2 min walk

About this property

The Ritz-Carlton, Toronto

Luxury hotel with a full-service spa, 6-minute walk to Rogers Centre
The Ritz-Carlton, Toronto offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the luxury The Ritz-Carlton, Toronto. Parking is available for a fee.

This 5-star Toronto hotel is smoke free.

  • 1 building
  • 263 guestrooms or units
  • 20 levels
  • Conference rooms
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Ritz-Carlton, Toronto offers 263 accommodations with DVD players and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. LCD televisions come with premium cable channels, first-run films and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa myBlend has 16 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (CAD 70 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: CAD 40 to 50 for adults and CAD 25 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • EPOCH Bar & Kitchen
  • LANO
  • TOCA

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • High chair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet (75 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • First-run films
  • IPod dock
  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 50 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 40 to 50 for adults and CAD 25 to 50 for children
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel Toronto
Ritz-Carlton Toronto
Toronto Ritz-Carlton
Ritz-Carlton Toronto Hotel
Ritz-Carlton Toronto Hotel Toronto
The Ritz Carlton Toronto

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Toronto?

The Ritz-Carlton, Toronto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Toronto?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Toronto on 6 Feb 2026 start from AU$675.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Toronto?

Yep, The Ritz-Carlton, Toronto has valet parking with in/out privileges for CAD 70 per day.

Are there any beaches close to The Ritz-Carlton, Toronto?

The closest beach to The Ritz-Carlton, Toronto is Woodbine Beach (6.5 km).

Is there a spa on site at The Ritz-Carlton, Toronto?

Yep, Spa myBlend is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does The Ritz-Carlton, Toronto have a pool?

The Ritz-Carlton, Toronto has a pool and an indoor pool. The pool is open 6:30 AM to 9:00 PM.

What luxury perks are available at The Ritz-Carlton, Toronto?

The Ritz-Carlton, Toronto features a full-service spa, a health club and an indoor pool. All guestrooms come with Frette Italian sheets, deep soaking tubs and pillowtop beds.

What makes The Ritz-Carlton, Toronto a romantic place to stay?

A hot tub and winery tours, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Toronto.

Is The Ritz-Carlton, Toronto family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as highchairs in the guestrooms, it's no surprise that The Ritz-Carlton, Toronto is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, Toronto?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, Toronto serve breakfast?

Yep, full breakfast is available daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Toronto?

No, The Ritz-Carlton, Toronto does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Toronto?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Toronto?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Toronto?

Cats and dogs are welcome at The Ritz-Carlton, Toronto, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 14 kg per pet.

The Ritz-Carlton, Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 829 out of 1000 reviews
Rating 8 - Good. 96 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Josh

Stayed 2 nights in Oct 2025

10/10 Excellent

Kapley judge

Stayed 1 night in Oct 2025

2/10 Terrible

Ronnie

Embarrassing how long we had to wait for room. We were told 3 times it was going to be ready and it wasn’t. For a high end hotel I would not recommend it. I was offered nothing!!!
Stayed 1 night in Oct 2025

6/10 Okay

andrea

Travelled with family
It’s a shame that the staff were so distracted by the presence of the LA Dodgers being in the building. They were allowed to take over the reception and forecourt area to the massive inconvenience of other guests
Stayed 4 nights in Oct 2025

10/10 Excellent

SHANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall!
Stayed 1 night in Sep 2025

10/10 Excellent

Yamira

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and welcoming. However, one young lady in particular—Gurleen—truly went above and beyond to ensure we were satisfied throughout our stay. She was always available, whether it was for suggestions on places to go or just to check in and make sure we had everything we needed. I even forgot my flat iron, and she kindly helped me order one through Uber. She was simply perfect—professional, thoughtful, and genuinely caring. Additionally, Henry at the concierge was fantastic, offering us amazing dining recommendations that made our trip even more enjoyable. Thank you to the whole team for such a wonderful experience!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jesse

Stayed 1 night in Oct 2025

10/10 Excellent

Afzal

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Staff was very friendly. Breakfast was delicious. Spa was nice but felt rushed for massage and for the price you pay time was deducted.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Tandy, Pleasant prairie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it the restaurants were great. The room was modern and clean. Shopping was nearby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leon

Stayed 3 nights in Oct 2025

10/10 Excellent

Romeal

Stayed 3 nights in Sep 2025

8/10 Good

Mary-louise

Stayed 3 nights in Oct 2025

6/10 Okay

andrew

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Love

Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this property and it was nothing short of amazing! From the staff that greets you upon arrival and walk you to the front desk, to Alejandro and his amazing customer service. It genuinely made this the best birthday trip I’ve ever had. Thankful is an understatement! The food was just as amazing as the service and property. So if you have a chance, check out Toca on the second floor for breakfast. The food was absolutely delicious! Now on to the suite. I honestly didn’t want to leave! The suite and the view were breathtaking! It was such a welcoming and clean space and it definitely set the tone for our trip. There were views of the CN tower, the baseball stadium, and the lake. This suite and property are the main reasons why I will definitely be back to Toronto. I do hate that I missed out on the spa but I’m sure it’s just as amazing so if you’re there check it out as well! I could honestly go on and on about this place but please definitely go check it out! Again, thank you!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Keren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facility is one of the best I've been to
Stayed 1 night in Sep 2025

10/10 Excellent

Takato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Sonya

Stayed 1 night in Aug 2025

10/10 Excellent

Dived

Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Stayed 1 night in Sep 2025