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Fairmont Royal York

4.0 star property
Luxury hotel with 3 restaurants and bars/lounges

Photo gallery for Fairmont Royal York

Exterior
Creator video - submitted by Volha’s Travel Vault
Fitness facility
3 bars/lounges, cocktail bar, Champagne bar
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
The current price is AU$379
includes taxes & fees
17 Jan - 18 Jan

Explore the area

View map
100 Front St West, Toronto, ON, M5J1E3
  • Place, Scotiabank Arena
    ‪3 min walk‬
  • Place, Rogers Centre
    ‪8 min walk‬
  • Place, CN Tower
    ‪8 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪20 min drive‬

Room options

View all photos for Luxury Double Room, 2 Double Beds, Non Smoking

Luxury Double Room, 2 Double Beds, Non Smoking

Luxury Double Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(179 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(105 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking

Deluxe Double Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(23 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking

Luxury Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Double Room, 2 Double Beds, Non Smoking

Signature Double Room, 2 Double Beds, Non Smoking

Signature Double Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Non Smoking

Signature Room, 1 King Bed, Non Smoking

Signature Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, Non Smoking (Fairmont Room)

Double Room, 2 Double Beds, Non Smoking (Fairmont Room)

Double Room, 2 Double Beds, Non Smoking (Fairmont Room)

9.2 out of 10
Wonderful
(64 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Fairmont Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking (Fairmont Room)

9.0 out of 10
Wonderful
(252 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Fairmont Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking (Fairmont Room)

9.2 out of 10
Wonderful
(87 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking, Club lounge access

Fairmont Gold, Room, 1 King Bed, Non Smoking, Club lounge access

Fairmont Gold, Room, 1 King Bed, Non Smoking, Club lounge access

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Suite, 1 King Bed, Non Smoking, Club lounge access

Fairmont Gold, Suite, 1 King Bed, Non Smoking, Club lounge access

Fairmont Gold, Suite, 1 King Bed, Non Smoking, Club lounge access

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Studio Suite, 1 King Bed, Non Smoking, Club lounge access

Fairmont Gold, Studio Suite, 1 King Bed, Non Smoking, Club lounge access

Fairmont Gold, Studio Suite, 1 King Bed, Non Smoking, Club lounge access

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 2 Double Beds, Non Smoking, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

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About the area

Toronto

A luxury stay in the heart of Toronto awaits you at Fairmont Royal York. Within just a 10-minute stroll, you'll find Hockey Hall of Fame and Scotiabank Arena. Highlights at this family-friendly hotel include 3 restaurants, 3 bars/lounges and an indoor swimming pool. .The restaurant, REIGN Restaurant + Bar, serves Regional cuisine and is open for breakfast, brunch, lunch and dinner. Library Bar is the hotel's own cocktail bar, serving drinks along with lunch and dinner. Enjoy the gym, sauna and kids' swimming pool as well as access to bike hire. 70000 square feet (6503 square metres) of event facilities include 40 meeting rooms and conference space, and other business amenities include limo/town car service. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and spa services. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Places within a 15-minute walk of this 4-property class Downtown Toronto hotel include Ripley's Aquarium of Canada and Rogers Centre.

What's nearby

  • Scotiabank Arena - 3 min walk - 0.3 km
  • Hockey Hall of Fame - 5 min walk - 0.5 km
  • Rogers Centre - 8 min walk - 0.7 km
  • Ripley's Aquarium of Canada - 8 min walk - 0.7 km
  • CN Tower - 8 min walk - 0.7 km

Getting around

  • Union Station - 3 min walk
  • York St At King St West Stop - 5 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 12 min drive

Restaurants

  • ‪Shake Shack Bar - ‬4 min walk
  • ‪WVRST - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Library Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Fairmont Royal York

Luxury hotel with 3 restaurants and bars/lounges
Fairmont Royal York offers its guests a kids' pool, an indoor pool, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are available in public spaces for a fee.

Business amenities include 40 meeting rooms and limo/town car service. Event space at this hotel measures 70000 square feet (6503 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Fairmont Royal York. For a fee, parking is available.

This 4-star Toronto hotel is smoke free.

  • 1 building
  • 1343 guestrooms or units
  • 19 levels
  • 3 dining venues
  • 3 bars or lounges
  • 70000 sq ft of conference space
  • 6503 sq. m of conference space
  • Built in 1929
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Fairmont Royal York offers 1343 accommodations with minibars and video game consoles. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Toronto hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.76 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 15.76 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:30 AM on weekends; CAD 15 to 55 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • CLOCKWORK
  • Library Bar
  • REIGN Bakery
  • REIGN Restaurant + Bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40 meeting rooms
  • 70,000 square feet of conference space

Outdoors

  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1929
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should contact the hotel about reaching the property during road construction using the number on the booking confirmation.

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to January 19 2026 (dates subject to change):
  • Sauna
  • Swimming pool
The following facilities are closed on Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per stay
  • Maximum 1 (weight limit: 20 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 56.50 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 55 per person
  • Fee for in-room wireless Internet: CAD 15.76 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: CAD 15.76 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15.76 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: CAD 15.76 per 24-hour period (rates may vary)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: CAD 25 per stay
  • In-room microwave fee: CAD 15 per stay
  • Rollaway bed fee: CAD 56.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Royal
Fairmont Royal York
Fairmont Royal York Hotel
Fairmont Royal York Hotel Toronto
Fairmont Royal York Toronto
Fairmont York
Royal Fairmont York
Royal York
Royal York Fairmont
York Fairmont
Royal York Hotel Toronto
Fairmont Toronto
The Fairmont Royal York Hotel Toronto
Toronto Fairmont

Frequently asked questions

What is the cancellation policy at Fairmont Royal York?

Fairmont Royal York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Royal York?

As of 14 Jan 2026, prices found for a 1-night stay for 2 adults at Fairmont Royal York on 17 Jan 2026 start from AU$379.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Royal York?

Yep, Fairmont Royal York has valet parking with in/out privileges for CAD 75 per night.

Are there any beaches close to Fairmont Royal York?

The closest beach to Fairmont Royal York is Woodbine Beach (6.1 km).

Is there a spa on site at Fairmont Royal York?

There's no onsite spa, but this property does offer services like massages.

Does Fairmont Royal York have a pool?

Yep, and guests love it! Fairmont Royal York has an indoor pool and a kids' pool. The pool is open 6:00 AM to 10:00 PM. The swimming pool will be unavailable from January 5 2026 to January 19 2026 (dates subject to change).

What luxury perks are available at Fairmont Royal York?

Fairmont Royal York features a health club, an indoor pool and a steam room. All guestrooms come with pillowtop beds and premium bedding.

What makes Fairmont Royal York a romantic place to stay?

Couples dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Fairmont Royal York.

Is Fairmont Royal York family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Fairmont Royal York is a hit with families.

Does Fairmont Royal York serve breakfast?

You bet, full breakfast is served on weekdays from 6:30 AM to 11:00 AM and weekends from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at Fairmont Royal York?

No, Fairmont Royal York does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Royal York?

Yep, you can grab a meal at Fairmont Royal York's onsite restaurant that serves Regional cuisine.

What time are check-in & check-out at Fairmont Royal York?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Fairmont Royal York?

Furry friends are welcome at Fairmont Royal York, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 9 kg per pet.

Fairmont Royal York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5327 out of 7670 reviews
Rating 8 - Good. 1303 out of 7670 reviews
Rating 6 - Okay. 559 out of 7670 reviews
Rating 4 - Poor. 247 out of 7670 reviews
Rating 2 - Terrible. 234 out of 7670 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location downtown. Across the road from Union Station. Take the UP Express train from Pearson to Union for $12.50.
Stayed 2 nights in Oct 2025

6/10 Okay

Lynden

Liked: Cleanliness
Staff was friendly. No bellmen to help with luggage up 10 flights of stairs on arrival. Salsa party ended at 4:06am . We were placed on a floor above the party.
Stayed 5 nights in Oct 2025

6/10 Okay

David

Stayed 1 night in Oct 2025

10/10 Excellent

Jean-Claude

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and well appointed. The staff we encountered were very polite and knowledge.
Stayed 1 night in Sep 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional and engaging.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Shailah

Liked: Cleanliness, staff & service, property conditions & facilities
Clock Tower bar is great. Room was very small despite
Stayed 1 night in Oct 2025

10/10 Excellent

Maggie

Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all!
Stayed 1 night in Sep 2025

8/10 Good

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

carl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Oct 2025

8/10 Good

Dartricia

Travelled with family
Liked: Staff & service
We had several issues, but the staff worked diligently to resolve them. For a property of this size every employee displayed excellent customer service. They were professional, friendly and sincerely wanted us to enjoy our stay. My family and I truly thank you for that. With that said, the rooms need to be refreshed and they are small.
Stayed 4 nights in Oct 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were assigned with a room located on 2nd floor, there was loud disco/party music until 3am Monday morning. Not sure if the noise came from the room next to us or from hotel's conference room level, it was quite disturbing. Otherwise our stay was pleasant as we enjoyed the location and helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

TOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent!
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and hotel to stay.
Stayed 1 night in Oct 2025

2/10 Terrible

William

Stayed 1 night in Oct 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, our experience was good. However, we waited 1 hour for our luggage to be brought up from the valet (after 2 phone calls to the front desk). Additionally, there was no decaf coffee in our room.
Stayed 1 night in Oct 2025

6/10 Okay

Laird

Liked: Cleanliness, staff & service
For a 5 star hotel u expect updated rooms. The room was fine but the furniture was worn-out. Didnt have a beautiful shower. But its clean
Stayed 1 night in Oct 2025

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness
Only ever been so impresssed with fairmont and Royal York however this stay left much to be desired
Stayed 1 night in Oct 2025

2/10 Terrible

Kara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025