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"Very friendly and helpful staff. A big shout out to Michael at front desk, Art and Abey, and Minh. They were extremely helpful and approachable " More

By a verified traveller on Fri 21 Sep 2018

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Hotel Description

Hyatt Regency Toronto places you in the center of Toronto, steps from TIFF Bell Lightbox and within a short 5-minute stroll of Princess of Wales Theatre. Highlights at this hotel include in-room free WiFi, free Internet, and LED TVs.

Cable TV, coffee/tea makers, and free bottled water are featured in all 394 rooms. You'll find nice touches like free toiletries and down comforters to enhance your stay. Room service, safes, and hair dryers are also available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Added amenities include wired Internet in public areas, a conference center, and a 24-hour business center. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a short walk of this 4-star Toronto Entertainment District hotel include PATH Underground Shopping Mall and Queen Street.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$153* Per night/room 26 Oct. - 27 Oct.

Room, 1 Queen Bed (CN Tower View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Double Beds (CN Tower View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Toronto ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hyatt Regency Toronto

Everyone (2)
1 out of 5

Posted by on 30 Apr. 2019

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Comment from Hotel Management

27 May 2019 by Michael

Good day, My name is Michael O’ Sullivan and I am the Director Of Operations at the Hyatt Regency Toronto. I wanted to personally thank you for taking the time to share your feedback and we have certainly shared this with our teams. I am sorry your stay was not perfect. This feedback is a gift as it allows us to know where we are excelling while also looking at the opportunities to improve our guest services and facilities. We always strive to provide a memorable experience for each guest. I want you to know that I genuinely value your feedback. Please consider me your main point of contact if you chose to return to our hotel and I would be delighted to assist with anything you may need. Please feel free to reach out to me directly if you would like to discuss your stay further. Yours Sincerely, Michael O’ Sullivan Director Of Operations

4 out of 5
Very friendly and helpful staff. A big shout out to Michael at front desk, Art and Abey, and Minh. They were extremely helpful and approachable

Posted by on 21 Sep. 2018

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Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 24000 square feet (2230 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Hyatt Regency Toronto. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star Toronto hotel is smoke free.

  • 394 guestrooms or units
  • 20 levels
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1990
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Pearson Intl. Airport (YYZ) (26.2 km / 16.3 mi)
  • Train station: Union Station (1.2 km / 0.7 mi)
  • Metro station: King St West at Blue Jays Way East Side Stop (0.1 km / 0.1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Hyatt Regency Toronto offers 394 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 100 per accommodation, per day (maximum CAD 100.00 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Guests booked in Bed and Breakfast rate plans receive breakfast for 2. Any additional guests in the booking are charged an extra-person charge per night that includes breakfast.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 29 for adults and CAD 29 for children (approximately)
  • Fee for wired Internet in public areas: CAD 0.00 (rates may vary)
  • Self parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 100 per accommodation, per day (maximum CAD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Toronto
  • Hyatt Regency Toronto
  • Hyatt Toronto
  • Hyatt Toronto Regency
  • Regency Hyatt Toronto
  • Regency Toronto
  • Toronto Hyatt
  • Toronto Hyatt Regency
  • Toronto Regency Hyatt
  • Hyatt Regency Toronto Hotel Toronto
  • Hyatt Regency Toronto Hotel
  • Hyatt Regency Toronto Hotel
  • Hyatt Regency Toronto Toronto
  • Hyatt Regency Toronto Hotel Toronto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.