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Hotel X Toronto, a Destination by Hyatt Hotel

Luxury hotel connected to the convention centre in Toronto with 2 restaurants

Where to?

Dates

November 2025

December 2025

Outdoor pool, a heated pool, open 7:00 AM to 11:00 PM, pool loungers

Couples treatment room(s), steam room, body treatments, aromatherapy

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

includes taxes & fees

30 Nov - 1 Dec

Explore the area

111 Princes' Boulevard, Toronto, ON, M6K 3C3

Place, Rogers Centre
‪2 min drive‬
Place, CN Tower
‪4 min drive‬
Place, Ripley's Aquarium of Canada
‪4 min drive‬
Airport, Toronto, ON (YYZ-Pearson Intl.)
‪17 min drive‬

Room options

Suite, 1 Bedroom

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

71 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Suite, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

71 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Fridge

Flat-screen TV

Hypo-allergenic bedding

Fan

Premium bedding

26 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Corner

Excellent

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

42 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

35 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

35 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (High Floor)

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

35 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Lake View

Excellent

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Fridge

Flat-screen TV

Hypo-allergenic bedding

Fan

Premium bedding

26 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

35 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds, Roll-in Shower

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

35 sq m
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds (High Floor)

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

35 sq m
Sleeps 4
2 Queen Beds

Premium Room, 2 Queen Beds, Lake View

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

41 sq m
Sleeps 4
2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Fridge

Flat-screen TV

Hypo-allergenic bedding

Blackout curtains

60 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

About the area

Toronto

Hotel X Toronto, a Destination by Hyatt Hotel puts you in the heart of Toronto, connected to the convention centre and within a 20-minute stroll of Exhibition Place and Ontario Place. Highlights at this luxury hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and reflexology. The restaurant, ROSES Social, is open for breakfast, brunch, lunch and dinner. Valerie is the hotel's own rooftop bar, serving drinks along with dinner and light fare. Enjoy the 4 indoor tennis courts, outdoor swimming pool and 24-hour gym plus access to aerobics classes. 60000 square feet (5574 square metres) of event facilities include 14 meeting rooms and a conference centre, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free area shuttle. .With a stay at this 4.5-property class Old Toronto hotel, you'll be 2.2 km (1.3 mi) from Rogers Centre and 2.5 km (1.5 mi) from CN Tower.

What's nearby

Exhibition Place - 7 min walk - 0.6 km
Rogers Centre - 2 min drive - 2.6 km
Scotiabank Arena - 3 min drive - 3.3 km
CN Tower - 3 min drive - 2.9 km
Ripley's Aquarium of Canada - 3 min drive - 2.9 km

Getting around

Fleet St At Strachan Ave Stop - 5 min walk
Exhibition Station - 10 min walk
Toronto, ON (YYZ-Pearson Intl.) - 24 min drive

Restaurants

‪American Express Lounge - ‬13 min walk
‪Skyline Lounge - ‬13 min walk
‪Roses Social - ‬2 min walk
‪Valerie - ‬2 min walk
‪Los Vietnamita - ‬1 min walk

About this property

Hotel X Toronto, a Destination by Hyatt Hotel

Luxury hotel connected to the convention centre in Toronto with 2 restaurants

Hotel X Toronto, a Destination by Hyatt Hotel offers its guests a full-service spa, indoor tennis courts, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

14 meeting rooms and coworking spaces are available. Event space at this hotel measures 60000 square feet (5574 square metres) and includes a conference centre. A 24-hour health club, a library, and a terrace are also featured at the luxury Hotel X Toronto, a Destination by Hyatt Hotel. A free area shuttle within 5 kilometres is available. For a fee, parking is available.

This 4.5-star Toronto hotel is smoke free.

1 building

404 guestrooms or units

30 levels

2 dining venues

2 bars or lounges

Conference rooms

60000 sq ft of conference space

5574 sq. m of conference space

Built in 2018

Deli

Supervised kids' activities (surcharge)

Childcare (surcharge)

Poolside lounge chairs

Charging station for electric cars

Conference centre

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Library

Terrace

Garden

Computer for guest use

Fireplace in lobby

Television in lobby

Bellhop

Lift

No smoking on site

Coffee shop

Bar by the pool

Hotel X Toronto, a Destination by Hyatt Hotel offers 404 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Pool
Hot tub
Pet-friendly
Kids pool

includes taxes & fees

30 Nov - 1 Dec

Property amenities

Internet

Available in all rooms: Free wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Free area shuttle up to 5 kilometres
Parking on site (CAD 39.55 per night; includes in/out privileges)
Valet parking on site (CAD 56.50 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; CAD 20 to 50 per person
2 bars/lounges
2 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

Café X
ROSES Social
Valerie

Things to do

24-hour health club
4 indoor tennis courts
Art gallery
Basketball
Billiards/pool table
Books
Fitness classes
Full-service spa
Heated pool
Library
Outdoor pool
Pilates classes
Racquetball/squash
Table tennis
Tennis lessons
TV in common areas
Video library
Yoga classes

Family friendly

Children's books
Free area shuttle
In-room babysitting
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

14 meeting rooms
Computer station
Conference centre (60,000 square foot of space)
Coworking space

Outdoors

Garden
On a lake
On the boardwalk/promenade
Pool loungers
Terrace

Full-service spa

10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Assistive listening devices
Grab bar near toilet (76 centimetre high)
Lift (107 centimetre wide door)
Low-height counter and sink (86 centimetre high)
Raised toilet seat (43 centimetre high)
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (124 centimetre high)
Wheelchair-accessible restaurant

1 building
30 floors
Ballroom
Banquet hall
Built in 2018
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Bathtub or shower
Designer toiletries
Dressing gowns
Hair dryer
Slippers
Toilet paper
Towels provided

Entertainment

55-inch flat-screen TV with premium cable channels
IPod dock
MP3 dock

Food and drink

24-hour room service
Espresso maker
Free bottled water
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Fan
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
LED lighting
Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

For any questions, please contact the property using the information on the booking confirmation

This property offers airport shuttle pickup service from Billy Bishop Toronto City Airport only.

Renovations and closures

The following facilities or services will be unavailable from April 9 2026 to April 30 2026 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

Pets: CAD 100.00 per accommodation, per week
Weight limit: 25 lb per pet
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: CAD 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately CAD 20 to 50 per person
Self-parking fee: CAD 39.55 per night (in/out privileges)
Valet parking fee: CAD 56.50 per night (in/out privileges)
Pet fee: CAD 100.00 per accommodation, per week
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel X Toronto Library Hotel Collection

Hotel X Library Hotel Collection

X Toronto Library Collection

X Library Collection

Hotel X Toronto

Hotel X Toronto by Library Hotel Collection

Hotel X Toronto, a Destination by Hyatt Hotel Hotel

Hotel X Toronto, a Destination by Hyatt Hotel Toronto

Hotel X Toronto, a Destination by Hyatt Hotel Hotel Toronto

Frequently asked questions

What is the cancellation policy at Hotel X Toronto, a Destination by Hyatt Hotel?

Hotel X Toronto, a Destination by Hyatt Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel X Toronto, a Destination by Hyatt Hotel?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel X Toronto, a Destination by Hyatt Hotel on 30 Nov 2025 start from AU$458.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel X Toronto, a Destination by Hyatt Hotel?

Yep, Hotel X Toronto, a Destination by Hyatt Hotel has a self car park with in/out privileges for CAD 39.55 per night.

Are there any beaches close to Hotel X Toronto, a Destination by Hyatt Hotel?

The closest beach to Hotel X Toronto, a Destination by Hyatt Hotel is Hanlan's Point Beach (1.8 km).

Is there a spa on site at Hotel X Toronto, a Destination by Hyatt Hotel?

Yep, there is an onsite spa at Hotel X Toronto, a Destination by Hyatt Hotel. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hotel X Toronto, a Destination by Hyatt Hotel have a pool?

Yep, and guests love it! Hotel X Toronto, a Destination by Hyatt Hotel has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 11:00 PM. The swimming pool will be unavailable from April 9 2026 to April 30 2026 (dates subject to change).

What luxury perks are available at Hotel X Toronto, a Destination by Hyatt Hotel?

Hotel X Toronto, a Destination by Hyatt Hotel features a heated pool, a full-service spa and a 24-hour health club. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hotel X Toronto, a Destination by Hyatt Hotel a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel X Toronto, a Destination by Hyatt Hotel.

Is Hotel X Toronto, a Destination by Hyatt Hotel family-friendly?

You bet! With amenities such as children's meals and supervised childcare, as well as children's books and childcare services in the guestrooms, it's no surprise that Hotel X Toronto, a Destination by Hyatt Hotel is a hit with families.

Does Hotel X Toronto, a Destination by Hyatt Hotel serve breakfast?

Yeah, cooked-to-order breakfast is offered weekdays between 6:30 AM and 11:00 AM and on weekends from 6:30 AM to noon.

Is there a free airport shuttle available at Hotel X Toronto, a Destination by Hyatt Hotel?

No, Hotel X Toronto, a Destination by Hyatt Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel X Toronto, a Destination by Hyatt Hotel?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel X Toronto, a Destination by Hyatt Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel X Toronto, a Destination by Hyatt Hotel?

Furry friends are welcome at Hotel X Toronto, a Destination by Hyatt Hotel, with food and water bowls on offer. Just so you know, there's a weight limit of up to 11 kg per pet.

Hotel X Toronto, a Destination by Hyatt Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Roger

Travelled with partner

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice Hotel

Stayed 1 night in Jul 2025

10/10 Excellent

Eugene

2 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was great… except the pillows were just ok.

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with family

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

You can’t beat the view of Lake Ontario from the rooms! Fantastic roof pool with food service! Staff very welcoming, friendly, and helpful. Rooms are big, modern, and clean, beds very comfy, huge bathroom with separate bath and shower, really attentive housekeeping. Easy access to the rest of the city. The only negative has nothing to do with the property - limited restaurants nearby, so take advantage of the hotel food options or head further out of the neighborhood for a sit down meal. Otherwise, a great experience!

Stayed 5 nights in Jul 2025

8/10 Good

Ashley

Travelled with group

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is beautiful with spacious rooms and wonderful staff. Enjoyed the roof top pool but think the time slots need to be longer.

Stayed 1 night in Jul 2025

8/10 Good

Ryan

Travelled with group

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for Budweiser concerts! Great restaurant and pool. Clean and beds were comfortable!

Stayed 1 night in Jul 2025

10/10 Excellent

Dayna

Travelled with group

1 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful experience at hotel X

Stayed 1 night in Jul 2025

8/10 Good

Marilyn

Travelled with family

1 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were there for the Indy car road race and traffic was horrific. The restaurants, were Medicare with the exception of Valerie's on the roof. The staff was stellar. Especially the girls at the temporary check in and a couple sort friendly and helpful guys!

Stayed 3 nights in Jul 2025

4/10 Poor

Julie

Business traveller

1 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is overrated. there are far better hotels to stay at.

Stayed 2 nights in Apr 2025

10/10 Excellent

Steven

Travelled with partner

1 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic roof-top bar and pool!

Stayed 1 night in Jul 2025

8/10 Good

Julia

1 Aug 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

celine

Travelled with family

1 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incredible staff, helpful and knowledgeable, made our stay so enjoyable! Gorgeous rooftop pool and restaurants were impressive. Would return for another stay!

Stayed 1 night in Jul 2025

10/10 Excellent

Rajiv

1 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2025

8/10 Good

Kelly

1 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Elsa

31 July 2025

Stayed 1 night in Jul 2025

8/10 Good

Christine

Travelled with family

31 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool was nice but it was overbooked and there were people there using foul language with small children close by and no regard that it was a family atmosphere. We ended up leaving.

Stayed 3 nights in Jul 2025

6/10 Okay

Miranda

31 July 2025

Stayed 1 night in Jul 2025

6/10 Okay

Stephane

31 July 2025

Liked: Cleanliness, staff & service, room comfort

For this amount pay we where not able to access the pool

Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group

31 July 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional service

Stayed 1 night in Jul 2025

10/10 Excellent

Lauren

31 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

All the staff we great, however, there was one staff member who had to inform everyone on the pool deck when their time slot was finishing. The guest beside me tired to extend his slot bc it was cloudy, and the sun was now out and states that he would be staying. (Originally booked 3-5). The staff member w/o missing a beat said “That’s the weather sir, I am sorry that was your experience.” It was handled with such a seamless delivery to such a ridiculous request, that staff member should be commended. His poise during that exchange was impeccable - the guest attempted twice more to negotiate and inform the staff member that he would be staying. The staff member did not waiver and remained respectful and (to me hilariously) steadfast in his refusal to extend! World class!

Stayed 1 night in Jul 2025

10/10 Excellent

Christina

30 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

10/10 Excellent

Kaitlyn

Travelled with group

30 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Lilianne, Cowansville

Travelled with partner

30 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place! High end, live that its across from the budweiser stage and walkable to rogers stadium and cn tower

Stayed 1 night in Jul 2025

10/10 Excellent

Scott

30 July 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Jim

30 July 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Fredy

30 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

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About the area

Toronto

What's nearby

Getting around

Restaurants

About this property

Hotel X Toronto, a Destination by Hyatt Hotel

Similar properties

Chelsea Hotel, Toronto

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions