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Hotel X Toronto, a Destination by Hyatt Hotel

Where to?

Dates

March 2026

April 2026

Outdoor pool, a heated pool, open 7:00 AM to 11:00 PM, pool loungers

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pet-friendly
Free Wi-Fi
Air-conditioning

includes taxes & fees

8 Mar - 9 Mar

Explore the area

111 Princes' Boulevard, Toronto, ON, M6K 3C3

Place, Exhibition Place
‪1 min walk‬
Place, Enercare Centre
‪2 min walk‬
Place, Ontario Place
‪6 min walk‬
Airport, Toronto, ON (YYZ-Pearson Intl.)
‪16 min drive‬

Room options

Suite, 1 Bedroom

Exceptional

71 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 Bedroom

71 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

Exceptional

26 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 1 King Bed, Corner

Excellent

42 sq m
1 bedroom
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed

Excellent

35 sq m
1 bedroom
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower

35 sq m
1 bedroom
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed (High Floor)

Wonderful

35 sq m
1 bedroom
Sleeps 2
1 King Bed

Room, 1 King Bed, Lake View

Excellent

26 sq m
1 bedroom
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds

Wonderful

35 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds, Roll-in Shower

Exceptional

35 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds (High Floor)

Exceptional

35 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Premium Room, 2 Queen Beds, Lake View

Exceptional

41 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed

60 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

About the area

Toronto

Hotel X Toronto, a Destination by Hyatt Hotel places you in the centre of Toronto, connected to the convention centre and within a 30-minute stroll of Ontario Place and Rogers Centre. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Guerlain Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the steam room. The restaurant, ROSES Social, is open for breakfast, brunch, lunch and dinner. Valerie is the hotel's own rooftop bar, serving drinks along with dinner and light fare. Enjoy the 4 indoor tennis courts, outdoor swimming pool and 24-hour gym plus access to aerobics classes. 60000 square feet (5574 square metres) of event facilities include 14 meeting rooms and a conference centre, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free area shuttle. .With a stay at this 4.5-property class Old Toronto hotel, you'll be 0.1 km (0.1 mi) from Exhibition Place and 2.5 km (1.5 mi) from CN Tower.

What's nearby

Exhibition Place - 1 min walk - 0.0 km
Enercare Centre - 2 min walk - 0.2 km
Ontario Place - 6 min walk - 0.6 km
RBC Amphitheatre - 6 min walk - 0.6 km
Rogers Centre - 3 min drive - 4.0 km

Getting around

Fleet St At Strachan Ave Stop - 5 min walk
Exhibition Station - 9 min walk
Toronto, ON (YYZ-Pearson Intl.) - 27 min drive

Restaurants

‪Food Building - ‬10 min walk
‪Starbucks - ‬9 min walk
‪American Express Lounge - ‬12 min walk
‪Skyline Lounge - ‬12 min walk
‪Bouchard's Poutinery - ‬11 min walk

About this property

Hotel X Toronto, a Destination by Hyatt Hotel

Hotel X Toronto, a Destination by Hyatt Hotel offers its guests a full-service spa, indoor tennis courts, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

14 meeting rooms and coworking spaces are available. Event space at this hotel measures 60000 square feet (5574 square metres) and includes a conference centre. A 24-hour health club, spa services, and a library are also featured at the luxury Hotel X Toronto, a Destination by Hyatt Hotel. A free area shuttle within 5 kilometres is available. For a fee, parking is available.

This 4.5-star Toronto hotel is smoke free.

1 building

404 guestrooms or units

30 levels

3 dining venues

2 bars or lounges

Conference rooms

60000 sq ft of conference space

5574 sq. m of conference space

Built in 2018

Deli

Supervised kids' activities (surcharge)

Childcare (surcharge)

Poolside lounge chairs

Charging station for electric cars

Conference centre

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Library

Terrace

Garden

Computer for guest use

Fireplace in lobby

Television in lobby

Bellhop

Lift

No smoking on site

Coffee shop

Bar by the pool

Hotel X Toronto, a Destination by Hyatt Hotel offers 404 accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guerlain Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Pool
Spa
Pet-friendly
Restaurant

includes taxes & fees

7 Mar - 8 Mar

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Free area shuttle up to 5 kilometres
Parking on site (CAD 39.55 per night; includes in/out privileges)
Valet parking on site (CAD 56.50 per night; includes in/out privileges)
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; CAD 20 to 50 per person
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

Café X
ROSES Social
The Playbook Commons
Valerie

Things to do

24-hour health club
4 indoor tennis courts
Art gallery
Basketball
Books
Fitness classes
Full-service spa
Heated pool
Indoor pickleball court
Library
Outdoor pool
Pilates classes
Racquetball/squash
Table tennis
Tennis lessons
TV in common areas
Yoga classes

Family friendly

Children's books
Free area shuttle
In-room babysitting
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

14 meeting rooms
Computer station
Conference centre (60,000 square foot of space)
Coworking space

Outdoors

Garden
On a lake
On the boardwalk/promenade
Pool loungers
Terrace

Full-service spa

10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Spa open daily
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
8 accessible parking spaces
Assistive listening devices
Grab bar near toilet (76 centimetre high)
Lift (107 centimetre wide door)
Low-height counter and sink (86 centimetre high)
Raised toilet seat (43 centimetre high)
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (124 centimetre high)
Wheelchair-accessible restaurant

1 building
30 floors
Ballroom
Banquet hall
Built in 2018
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Bathtub or shower
Designer toiletries
Dressing gowns
Hair dryer
Slippers
Toilet paper
Towels provided

Entertainment

55-inch flat-screen TV with premium cable channels
IPod dock
MP3 dock

Food and drink

24-hour room service
Espresso maker
Free bottled water
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Fan
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
LED lighting
Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers airport shuttle pickup service from Billy Bishop Toronto City Airport only.

Renovations and closures

The following facilities or services will be unavailable from April 9 2026 to April 30 2026 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

Pets: CAD 100.00 per accommodation, per week
Weight limit: 25 lb per pet
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: CAD 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately CAD 20 to 50 per person
Self-parking fee: CAD 39.55 per night (in/out privileges)
Valet parking fee: CAD 56.50 per night (in/out privileges)
Pet fee: CAD 100.00 per accommodation, per week
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel X Toronto Library Hotel Collection

Hotel X Library Hotel Collection

X Toronto Library Collection

X Library Collection

Hotel X Toronto

Hotel X Toronto by Library Hotel Collection

Hotel X Toronto, a Destination by Hyatt Hotel Hotel

Hotel X Toronto, a Destination by Hyatt Hotel Toronto

Hotel X Toronto, a Destination by Hyatt Hotel Hotel Toronto

Frequently asked questions

What is the cancellation policy at Hotel X Toronto, a Destination by Hyatt Hotel?

Hotel X Toronto, a Destination by Hyatt Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel X Toronto, a Destination by Hyatt Hotel?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel X Toronto, a Destination by Hyatt Hotel on 8 Mar 2026 start from AU$400, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel X Toronto, a Destination by Hyatt Hotel?

Yep, Hotel X Toronto, a Destination by Hyatt Hotel has a self car park with in/out privileges for CAD 39.55 per night. A self car park is also available, for a fee.

Are there any beaches close to Hotel X Toronto, a Destination by Hyatt Hotel?

The closest beach to Hotel X Toronto, a Destination by Hyatt Hotel is Woodbine Beach (8.9 km).

Is there a spa on site at Hotel X Toronto, a Destination by Hyatt Hotel?

Yep, Guerlain Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Hotel X Toronto, a Destination by Hyatt Hotel have a pool?

Yep, and guests love it! Hotel X Toronto, a Destination by Hyatt Hotel has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 11:00 PM. The swimming pool will be unavailable from April 9 2026 to April 30 2026 (dates subject to change).

What luxury perks are available at Hotel X Toronto, a Destination by Hyatt Hotel?

Hotel X Toronto, a Destination by Hyatt Hotel features a heated pool, a full-service spa and a 24-hour health club. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hotel X Toronto, a Destination by Hyatt Hotel a romantic place to stay?

Couples spa treatments and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel X Toronto, a Destination by Hyatt Hotel.

Is Hotel X Toronto, a Destination by Hyatt Hotel family-friendly?

You bet! With amenities such as children's meals and supervised childcare, as well as children's books and childcare services in the guestrooms, it's no surprise that Hotel X Toronto, a Destination by Hyatt Hotel is a hit with families.

Does Hotel X Toronto, a Destination by Hyatt Hotel serve breakfast?

Yeah, cooked-to-order breakfast is offered weekdays between 6:30 AM and 11:00 AM and on weekends from 6:30 AM to noon.

Is there a free airport shuttle available at Hotel X Toronto, a Destination by Hyatt Hotel?

No, Hotel X Toronto, a Destination by Hyatt Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel X Toronto, a Destination by Hyatt Hotel?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel X Toronto, a Destination by Hyatt Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hotel X Toronto, a Destination by Hyatt Hotel?

Furry friends are welcome at Hotel X Toronto, a Destination by Hyatt Hotel, with food and water bowls on offer. Just so you know, there's a weight limit of up to 11 kg per pet.

Hotel X Toronto, a Destination by Hyatt Hotel Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10 Excellent

Cassandra

6 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Carole

Travelled with family

6 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very comfortable beds. Clean and staff was very friendly and informative.

Stayed 1 night in Dec 2025

10/10 Excellent

Christine

5 Dec 2025

Liked: Cleanliness, property conditions & facilities

husband's 30th birthday, and we want to commend the staff for their excellent service, particularly in handling a small scheduling issue. There was a minor mix-up with our reservation for the theatre room, but honestly, it wasn't a huge deal. The team at Hotel X quickly stepped in and offered a great, convenient solution. They smoothly arranged for us to have our movie night set up comfortably in our room instead. As a thoughtful gesture, they provided complimentary light snacks and drinks. This quick accommodation ensured our night was still enjoyable, and we really appreciated the extra effort. Another major highlight of our stay was getting to enjoy the heated pool! The staff's professionalism and willingness to go the extra mile to make our celebration easy and pleasant were truly noted. We will definitely recommend Hotel X and will be back again soon!

Stayed 1 night in Nov 2025

10/10 Excellent

Zine

4 Dec 2025

Stayed 1 night in Dec 2025

8/10 Good

Teresa

Travelled with family

4 Dec 2025

Liked: Cleanliness

Restaurant in 2nd floor is horrible. 2 years in a row got bad meals

Stayed 2 nights in Nov 2025

10/10 Excellent

Claire

3 Dec 2025

Stayed 1 night in Dec 2025

10/10 Excellent

Emmanuel

3 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Yes

Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

30 Nov 2025

Liked: Cleanliness

Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

30 Nov 2025

Liked: Cleanliness

Stayed 1 night in Nov 2025

10/10 Excellent

Zain

Travelled with partner

30 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room was nice

Stayed 1 night in Nov 2025

8/10 Good

Ryan

29 Nov 2025

Liked: Cleanliness, staff & service, amenities

The difference between ordinary and extraordinary is simply adding extra. As good as the C Hotel is, its missing that extra 5 Star Service.

Stayed 1 night in Nov 2025

10/10 Excellent

Gail

Travelled with group

27 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent hotel. Extremely accommodating staff. Rooms were clean, comfortable and spacios with nice amenities. The complimentary Tesla shuttle service was a great feature.

Stayed 3 nights in Nov 2025

8/10 Good

Owen

26 Nov 2025

Stayed 2 nights in Oct 2025

10/10 Excellent

Joyce

Travelled with group

24 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rooms and staff

Stayed 4 nights in Nov 2025

10/10 Excellent

Todd Duane

Business traveller

24 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent room. Hotel is beautiful

Stayed 2 nights in Nov 2025

4/10 Poor

Jordan

24 Nov 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Veronica

Travelled with partner

23 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Did not have breakfast

Stayed 1 night in Nov 2025

10/10 Excellent

Gail

Travelled with family

23 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall it has been a great place to stay. It’s convenient, rooms are cozy and quiet with everything you need. Everyone is helpful and friendly. Restaurants offered are good. This place is our go to place to stay when we are in Toronto.

Stayed 1 night in Nov 2025

10/10 Excellent

Mauro

23 Nov 2025

Stayed 3 nights in Nov 2025

8/10 Good

Selena

20 Nov 2025

Great staff and nice room.

Stayed 3 nights in Sep 2025

10/10 Excellent

Kelly

19 Nov 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

18 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was great. One of my favourite spaces to stay DT Toronto.

Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

16 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2025

10/10 Excellent

Jo

Travelled with group

16 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The front desk staff was very helpful. The rooftop staff did not communicate well, many acted as if we were bothering them.

Stayed 3 nights in Oct 2025

10/10 Excellent

Dana

16 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent

Stayed 1 night in Nov 2025

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Hotel X Toronto, a Destination by Hyatt Hotel

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Reviews

Popular amenities

Explore the area

Room options

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Suite, 1 Bedroom

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Premium Suite, 1 Bedroom

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Room, 1 King Bed

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Room, 1 King Bed, Corner

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Deluxe Room, 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

Deluxe Room, 1 King Bed, Roll-in Shower

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

Deluxe Room, 2 Queen Beds, Roll-in Shower

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Deluxe Room, 2 Queen Beds (High Floor)

View all photos for Premium Room, 2 Queen Beds, Lake View

Premium Room, 2 Queen Beds, Lake View

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

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1 Hotel Toronto

About the area

Toronto

What's nearby

Getting around

Restaurants

About this property

Hotel X Toronto, a Destination by Hyatt Hotel

Similar properties

Fairmont Royal York

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Hotel X Toronto, a Destination by Hyatt Hotel Reviews