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Tokyu Stay Nishi Shinjuku

Property class: 3

Photo gallery for Tokyu Stay Nishi Shinjuku

A modern lounge area with a sofa, ottoman, chairs, and a small table. Large windows provide views of the outside.
Creator video
A modern interior with large windows, a sofa, ottomans, and a small table.
Reception
A modern hotel entrance with a glass facade, a reception area, and a seating space outside.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk
The current price is AU$289
4 Nov - 5 Nov

Explore the area

View map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Shinjuku Central Park
    ‪1 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪5 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪47 min drive‬

Room options

View all photos for Comfort Double room, Non-smoking (Renovated at the end of December, 16 square meters)

A modern hotel room with a large bed, a bedside table with glasses, a clock, and a window with a view.

Comfort Double room, Non-smoking (Renovated at the end of December, 16 square meters)

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Moderate Double room, Non-smoking (Renovated at the end of December, 15 square meters)

A hotel room with a bed, desk, chair, and a wardrobe.

Moderate Double room, Non-smoking (Renovated at the end of December, 15 square meters)

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Twin room, Non-smoking (Renovated at the end of December, Residential, 21 square meters)

A hotel room with two beds, a small table, a chair, and a large window.

Twin room, Non-smoking (Renovated at the end of December, Residential, 21 square meters)

  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Moderate double, Non Smoking

A hotel room with a bed, a desk, a chair, a wardrobe, a nightstand, a lamp, and a wall clock.

Moderate double, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Comfort Double, Non Smoking

Room

Comfort Double, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Residential Double, Non Smoking

A modern hotel room with a large bed, a bedside table with a phone and clock, a window with curtains, and a wall-mounted air conditioner.

Residential Double, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Corner double, Non Smoking

A modern hotel room with a large bed, a seating area with a table, and a window with sheer curtains.

Corner double, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Residential twin, Non Smoking

A hotel room with two beds, a window, a table, and a couch.

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

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About the area

Tokyo

Tokyu Stay Nishi Shinjuku places you in the centre of Tokyo, within just a 10-minute stroll of Tokyo Metropolitan Government Building and within 30 minutes of Shinjuku Gyoen National Garden. Highlights at this hotel include in-room washers/dryers, free WiFi and free high-speed Internet. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include free newspapers in the lobby, a front desk safe and a vending machine. Self-service breakfast is available daily between 7 AM and 9:30 AM. .With a stay at this 3-property class Shinjuku hotel, you'll be 2.4 km (1.5 mi) from Meiji Jingu Shrine and 4.5 km (2.8 mi) from Shibuya Sky.

What's nearby

  • Shinjuku Central Park - 1 min walk - 0.2 km
  • Tokyo Metropolitan Government Building - 6 min walk - 0.5 km
  • Shinjuku I Land - 9 min walk - 0.8 km
  • Tokyo Opera City Concert Hall - 12 min walk - 1.1 km
  • Shinjuku Gyoen National Garden - 5 min drive - 3.0 km

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Tokyo (HND-Haneda) - 48 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家 笑梟 - ‬2 min walk
  • ‪富城屋 - ‬3 min walk
  • ‪もり平 - ‬2 min walk
  • ‪ドミノ・ピザ - ‬3 min walk

About this property

Tokyu Stay Nishi Shinjuku

As a guest of Tokyu Stay Nishi Shinjuku, you'll find a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. WiFi and wired Internet are free in public spaces.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 1 building
  • 149 guestrooms or units
  • 10 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Newspapers in lobby (free)
  • Smoking in designated areas
Tokyu Stay Nishi Shinjuku offers 149 accommodations with washers/dryers and a safe. 40-inch Smart televisions come with digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily self-serve breakfast available 7 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Frequently asked questions

What is the cancellation policy at Tokyu Stay Nishi Shinjuku?

Tokyu Stay Nishi Shinjuku offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tokyu Stay Nishi Shinjuku?

As of 6 Oct 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Nishi Shinjuku on 4 Nov 2026 start from AU$289, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there hot tubs in the rooms at Tokyu Stay Nishi Shinjuku?

No, but there are deep-soaking baths in the guestrooms.

Does Tokyu Stay Nishi Shinjuku serve breakfast?

Yeah, self-service breakfast is available daily between 7 AM and 9:30 AM.

Is there a free airport shuttle available at Tokyu Stay Nishi Shinjuku?

No, Tokyu Stay Nishi Shinjuku does not offer an airport shuttle service.

What time are check-in & check-out at Tokyu Stay Nishi Shinjuku?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Tokyu Stay Nishi Shinjuku?

No, pets are not allowed.

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1002 reviews
Rating 8 - Good. 313 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room, helpful staff
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again when I come to Tokyo.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to be for our trip! Everything we needed was in our room— especially a nice washer/dryer and detergent. The area is super nice too, not too busy and a quiet area compared to the bigger city areas we visited.
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great location to travel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally helpful. Real quick check in. Quiet. Good location.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 13 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel overall, room was perfect for a 10 day stay - with microwave and laundry Staff was very friendly and helpful
Stayed 9 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Clean.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is pristine the area is modern clean really nice good size room with all you need they DO HAVE AN ELEVATOR great stay!
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Enjoyed our stay
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and the area was quiet. There was a good grocery store a block away.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was very helpful
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. And close to all the things. I’d stay again
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Very clean, and quite
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel included everything we needed for a week long stay, we will definitely book again!
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a little tight for two adults but perfectly manageable. A good option if you want to get away from hustle of Shinjuku and don’t mind a little walking.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very helpful and kind. One senior gentleman was extremely friendly and thoughtful.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk personnel were awesome
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
staff were very courteous and always eager to help, very convenient location, made for very pleasant first stay for us in tokyo
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay and will stay there again next year. Only drawback was a constant drain smell in the bathroom. The staff tried to fix it with drain cleaner and that helped but didn’t totally remove the smell. Still a nice place to stay.
Stayed 11 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited breakfast options made using our vouchers a little tricky, but otherwise we had a wonderful stay.
Stayed 2 nights in Apr 2026