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HOTEL MYSTAYS Ueno East

3.0 star property
Hotel with a restaurant, near Sensoji Temple

Photo gallery for HOTEL MYSTAYS Ueno East

Reception
Exterior
Breakfast served
Hallway
Premium bedding, down duvets, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is AU$112
4 Nov - 5 Nov

Explore the area

View map
5-5-6 Higashiueno, Taito-ku, Tokyo, Tokyo-to, 110-0015
  • Place, Ueno Park
    ‪7 min walk‬
  • Place, Sensoji Temple
    ‪18 min walk‬
  • Place, Tokyo Skytree
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪21 min drive‬

Room options

View all photos for Standard Semi Double, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Semi Double, Non Smoking

7.0 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Deep-soaking bath
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Deep-soaking bath
Private bathroom
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Superior Double Room, Non Smoking

7.0 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Deep-soaking bath
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Queen, Non Smoking

Property amenity

Standard Queen, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Deep-soaking bath
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

Property amenity

Standard Twin Room, Non Smoking

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Deep-soaking bath
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Deep-soaking bath
Private bathroom
  • 28 sq m
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Deep-soaking bath
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Queen, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Deep-soaking bath
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Semi Double, Non-Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Deep-soaking bath
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Deep-soaking bath
Private bathroom
  • 28 sq m
  • Sleeps 6
  • 3 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Property amenity

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Deep-soaking bath
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Premium bedding, down duvets, desk, blackout curtains

Superior Double Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Down duvet
Blackout curtains
Deep-soaking bath
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Tokyo

At HOTEL MYSTAYS Ueno East you'll be within just a 15-minute stroll of popular places like Ueno Park and Ueno Zoo. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, 朝食レストラン, is open for breakfast. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and dry cleaning/laundry services. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of self parking. .You'll be 1.6 km (1 mi) from Sensoji Temple and 3 km (1.9 mi) from Tokyo Skytree with a stay at this 3-property class Taito hotel.

What's nearby

  • Ueno Park - 7 min walk - 0.7 km
  • Ueno Zoo - 10 min walk - 0.9 km
  • Sensoji Temple - 18 min walk - 1.5 km
  • Tokyo Skytree - 3 min drive - 3.0 km
  • Tokyo Dome - 4 min drive - 3.7 km

Getting around

  • Inaricho Station - 3 min walk
  • Keisei-Ueno Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 65 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪カフェ・ベローチェ - ‬3 min walk
  • ‪日高屋 - ‬3 min walk
  • ‪おわん - ‬3 min walk
  • ‪American Diner ANDRA - ‬3 min walk

About this property

HOTEL MYSTAYS Ueno East

Hotel with a restaurant, near Sensoji Temple
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at HOTEL MYSTAYS Ueno East. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Tokyo hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 9 levels
  • Built in 1991
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Dining venue
HOTEL MYSTAYS Ueno East offers 150 air-conditioned accommodations with coffee/tea makers and complimentary slippers. Beds feature down duvets and premium bedding. LED televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 1,600 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,210 for children
  • A restaurant

Restaurants on site

  • 朝食レストラン

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1760 for adults and from JPY 1210 for children
  • Covered self-parking fee: JPY 1600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chisun
Chisun Hotel
Chisun Hotel Ueno
Chisun Ueno
Chisun Ueno Hotel
Hotel Chisun
Hotel Chisun Ueno
Ueno Chisun Hotel
Chisun Hotel Taito
Chisun Hotel Ueno Tokyo, Japan
Hotel UENO EAST
Hotel Ueno East Tokyo, Japan
HOTEL MYSTAYS
MYSTAYS Ueno East
MYSTAYS
HOTEL MYSTAYS Ueno East Tokyo Japan
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East Tokyo
MYSTAYS Ueno East
Hotel HOTEL MYSTAYS Ueno East Tokyo
Tokyo HOTEL MYSTAYS Ueno East Hotel
Hotel HOTEL MYSTAYS Ueno East
Hotel UENO EAST
Chisun Hotel Ueno
HOTEL MYSTAYS Ueno East Hotel
HOTEL MYSTAYS Ueno East Tokyo
HOTEL MYSTAYS Ueno East Hotel Tokyo

Frequently asked questions

What is the cancellation policy at HOTEL MYSTAYS Ueno East?

HOTEL MYSTAYS Ueno East offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HOTEL MYSTAYS Ueno East?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at HOTEL MYSTAYS Ueno East on 4 Nov 2025 start from AU$112.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HOTEL MYSTAYS Ueno East?

Yep, HOTEL MYSTAYS Ueno East has a covered self car park for JPY 1600 per night. Onsite parking is limited.

Are there any beaches close to HOTEL MYSTAYS Ueno East?

The closest beach to HOTEL MYSTAYS Ueno East is Odaiba Beach Park (9 km).

Are there hot tubs in the rooms at HOTEL MYSTAYS Ueno East?

No, but there are deep-soaking baths in the guestrooms.

Does HOTEL MYSTAYS Ueno East serve breakfast?

Yeah, buffet brekkie is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at HOTEL MYSTAYS Ueno East?

No, HOTEL MYSTAYS Ueno East does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL MYSTAYS Ueno East?

Yep, you can grab a meal at HOTEL MYSTAYS Ueno East's onsite restaurant.

What time are check-in & check-out at HOTEL MYSTAYS Ueno East?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at HOTEL MYSTAYS Ueno East?

No, only service animals are allowed.

Reviews

HOTEL MYSTAYS Ueno East Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 317 out of 1002 reviews
Rating 8 - Good. 445 out of 1002 reviews
Rating 6 - Okay. 165 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but great location and friendly staff
Stayed 2 nights in Jul 2025

8/10 Good

Maria, Saskatoon

Liked: Cleanliness, staff & service
Staff were very friendly, location is quiet and felt safe. About 12 min walk to Ueno station. Would stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Zhao

Stayed 1 night in Jul 2025

2/10 Terrible

Nimit

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Terrible experience. Aircon not cooling room down after 2 hours inside room. Hotel provided clock / room temperature showing 23 degree. Upon checking with reception, they said set aircon dial to high which is just fan dial no temperature setting in room. If that doesn’t work, open window of room or can borrow fan. It’s terrible for aircon to not work when outside temperature during day is 33 humid and nights are 23.
Stayed 1 night in Jun 2025

8/10 Good

Abraham

Stayed 2 nights in Jun 2025

8/10 Good

Tanya Marie

Liked: Cleanliness, amenities, property conditions & facilities
Great location within walking distance of Ueno station (JR lines) and Inaricho (Tokyo subway). Able to leave bags before and after check in, these are stored in the lobby. Check in process was simple and quick, did have to pay a city tax on check in (either cash or card was accepted). Room and bathroom were clean and functional and good range of amenities provided.
Stayed 2 nights in May 2025

10/10 Excellent

Parwinderpal

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easily accessible nd connected to evry corner of city
Stayed 3 nights in Jun 2025

8/10 Good

Legeinia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to station and Family Mart
Stayed 1 night in Jun 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to Ueno, Asakusa areas and transportation to other areas
Stayed 4 nights in May 2025

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints w

Another friendly staff, clean place! Location was nice as it was just off the busy road, so it was quiet, but convenient location to walk to places and to take the train. I liked the Eco option when I was booking the room, but they brought new towels every day anyway.
Stayed 2 nights in May 2025

8/10 Good

Sakda

Stayed 3 nights in May 2025

10/10 Excellent

Jastin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint and calm neighborhood, with lots of good food options nearby! Very walkable and easy to get around in! A train station away from all the places you would like to see. Highly recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jacky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience during my 6 night stay at this hotel. It is conveniently located near 2 stations. Our room is very spacious for Tokyo. Staff is also very friendly and knowledgable.
Stayed 6 nights in Apr 2025

8/10 Good

Man Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staffs
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! First time in Japan and it was our second week when we stayed here in Tokyo. Great hotel very safe, quiet, and convenient. Walking distance to a lot of attractions and close to our favorite line which was the Ginza line, it took us to all the other major cities in Tokyo. Pleasant stay, staff very polite and nice! Also were kind enough to hold luggage after checkout time so we can explore a little more before we left home. Would stay here again! I was traveling with my partner and we stayed in a double bed which fit us perfect!
Stayed 5 nights in Apr 2025

10/10 Excellent

Griffin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Calvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the subway. A little walk to the JR Ueno station and Keisei Skyliner. No AC in winter, only central heating.
Stayed 3 nights in Mar 2025

8/10 Good

Gerrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice simple hotel close to train lines and plenty of dining options in walking distance
Stayed 4 nights in Mar 2025

8/10 Good

tan nam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 1 night in Feb 2025

6/10 Okay

TJ

Travelled with group
Liked: Staff & service
We enjoyed our stay in this property. The room was tiny for what we paid for, and room/bathroom needs updating. Nevertheless, it was a somewhat comfortable stay. We love that it was close to the Ginza Line, and Ueno station was a 10 minute walk. Lots of cool restaurants and convenience stores around
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Qube

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Room need renovation

10/10 Excellent

Andrea

Travelled with group
Liked: Amenities
Lovely stay
Stayed 7 nights in Jan 2025

6/10 Okay

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to Kanda Station, more in the business district part of Tokyo so a bit quieter but close to plenty of restaurants at Kanda Station. Rooms were comfortable and more sspacious compared to other properties.
Stayed 1 night in Nov 2024