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Tokyu Stay Shinjuku

3.0 star property
Hotel with a restaurant, a quick walk to Shinjuku Isetan

Photo gallery for Tokyu Stay Shinjuku

Enter the TOKYU STAY hotel through the glass door, where a staircase leads to an upper level.
Check-in with ease at our reception area, featuring a convenient self-service kiosk and friendly staff.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Relax in the stylish lobby with comfortable seating areas and dining tables.
Enjoy a diverse selection of international cuisine at our central buffet.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Isetan
    ‪3 min walk‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo Imperial Palace
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

Economy Double Room, Non Smoking

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room, Non Smoking

8.4 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room(Single Use), Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Separate bedroom
Hairdryer
Shower/bath combination
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Fridge
TV
Washer/dryer
Separate bedroom
Hairdryer
Private bathroom
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Private bathroom
Toilet with electronic bidet
Hairdryer
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Double Room with Mini Kitchen, Non-Smoking

Highlights

Air conditioning
Kitchen
Fridge
TV
Washer/dryer
Separate bedroom
Deep-soaking bath
Shower/bath combination
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tokyo

At Tokyu Stay Shinjuku you'll be within just a 10-minute stroll of Shinjuku Isetan and Omoide Yokocho. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby and multilingual staff. Buffet breakfast is available daily between 7 AM and 9:30 AM. .With a stay at this 3-property class Shinjuku hotel, you'll be 2.2 km (1.4 mi) from Meiji Jingu Shrine and 3.9 km (2.4 mi) from Tokyo Imperial Palace.

What's nearby

  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 6 min walk - 0.6 km
  • Meiji Jingu Shrine - 4 min drive - 2.4 km
  • Tokyo Imperial Palace - 4 min drive - 4.3 km
  • Tokyo Midtown - 6 min drive - 4.1 km

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Tokyo (HND-Haneda) - 51 min drive

Restaurants

  • ‪371 BAR - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪スパゲティー軒下 - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Hotel with a restaurant, a quick walk to Shinjuku Isetan
There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

  • 179 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,530 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1530 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shinjuku?

Tokyu Stay Shinjuku offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Tokyu Stay Shinjuku?

The closest beach to Tokyu Stay Shinjuku is Odaiba Beach Park (9.2 km).

Does Tokyu Stay Shinjuku serve breakfast?

You bet, buffet breakfast is offered daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at Tokyu Stay Shinjuku?

No, Tokyu Stay Shinjuku does not offer an airport shuttle service.

Is there a bar or restaurant at Tokyu Stay Shinjuku?

Yep, you can grab a meal at Tokyu Stay Shinjuku's onsite restaurant.

What time are check-in & check-out at Tokyu Stay Shinjuku?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tokyu Stay Shinjuku?

No, only service animals are allowed.

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1014 reviews
Rating 8 - Good. 281 out of 1014 reviews
Rating 6 - Okay. 57 out of 1014 reviews
Rating 4 - Poor. 17 out of 1014 reviews
Rating 2 - Terrible. 6 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very accommodating.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice discovery

Very comfortable accommodation and very convenient to everything in Shinjuku. Staff friendly, and the breakfast option was well worth it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

yong

Stayed 2 nights in Apr 2025

8/10 Good

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be sure to get a room that’s large otherwise the one bed rooms (for two) are quite small. Hotel was excellent for our five night stay. We upgraded to a larger room on a high floor and were much happier. Rooms are clean and the showers are excellent. Nice having the washer dryer unit. Very convenient to exploring Tokyo! Loved the location.
Stayed 5 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

JoAnna

Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Close to everything. Nice night life.
Stayed 10 nights in Oct 2023

10/10 Excellent

Sophia

Stayed 2 nights in Mar 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2025

10/10 Excellent

Mitchell

Stayed 5 nights in Mar 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll be returning!

Great hotel in the centre of a very foodie district. Superb facilities. Excellent location.
Stayed 13 nights in Mar 2025

8/10 Good

Jan

Travelled with partner
Liked: Amenities
The property is located in a busy street full of restaurants. You can't hear any noise from the room. Shinjuku Sanchome station is about 1 min walk to C3 entrance and less than 10 mins walk to Shinjuku station. The room is descent size and can accommodate multiple luggage. Amenities are descent and the staff are helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Rooms!

The location is great! The hotel is great and having a washer and dryer in the room was amazing!
Stayed 5 nights in Mar 2025

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but standard for Tokyo standards. Nothing stand out in the room. Area was great, it was a reasonable stay. Nice area for transport and dining, good for the budget
Stayed 5 nights in Mar 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room.
Stayed 3 nights in Mar 2025

8/10 Good

Nirthana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic property with washing machine, microwave and kettle in room. Good transport links and food options nearby. Basic amenities
Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pleasant and professional. Room good size for two people. Quiet, no noise from other rooms nor hallways. Bathroom very clean. Great shower and bidet! Location is excellent. Subways 30 second walk. Heating and air conditioning perfect and easy to use. Get simple operating instructions from lobby. Third year in a row staying here.
Stayed 5 nights in Mar 2025

10/10 Excellent

Muyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location. Tiny but very clean room. Extremely close to Shinjuku 2-chome and 3-chome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gilles, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything at this hotel, although it is my first experience in Tokyo. The staff is amazing. I have extended my stay here twice - without checking out - simply adding extra days via two additional Expedia online reservations. That says it all ! Cheers Gilles Larivee (from Canada)
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Stayed 4 nights in Feb 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location in a very walkable area of Tokyo. Lots of shops and restaurants around. Minutes from the metro and taxis
Stayed 6 nights in Feb 2025

8/10 Good

Shawn

Stayed 1 night in Nov 2024

10/10 Excellent

Gilles, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful with booking reservations for other activities also.
Stayed 6 nights in Feb 2025