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Tokyu Stay Shinjuku

Property class: 3

Photo gallery for Tokyu Stay Shinjuku

In-room safe, desk, laptop workspace, iron/ironing board
In-room dining
Reception
Exterior
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min walk‬
  • Place, Omoide Yokocho
    ‪7 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Deluxe Twin, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Queen, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Superior Queen, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Family, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Signature Family, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Superior Queen for Single Use, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Superior Queen for Single Use, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe King for Single Use, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King for Single Use, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Twin for Single Use, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin for Single Use, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Signature Family for Single Use, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Signature Family for Single Use, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 4 Large Single Beds

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About the area

Tokyo

At Tokyu Stay Shinjuku you'll be within just a 10-minute stroll of Shinjuku Isetan and Omoide Yokocho. Highlights at this hotel include a restaurant and in-room washers/dryers. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, multilingual staff and a front desk safe. Buffet breakfast is available daily between 7 AM and 9:30 AM. .With a stay at this 3-property class Shinjuku hotel, you'll be 2.2 km (1.4 mi) from Meiji Jingu Shrine and 3.9 km (2.4 mi) from Tokyo Imperial Palace.

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.2 km
  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 6 min walk - 0.6 km
  • Samurai Museum - 6 min walk - 0.6 km
  • Omoide Yokocho - 7 min walk - 0.7 km

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Tokyo (HND-Haneda) - 51 min drive

Restaurants

  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪371 bar - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪ミートキッチン log 50 - ‬1 min walk
  • ‪大衆酒場 神田屋 - ‬1 min walk

About this property

Tokyu Stay Shinjuku

There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Tokyu Stay Shinjuku.

This 3-star Tokyo hotel is smoke free.

  • 179 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Lift
  • No smoking on site
  • Dining venue
Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with washers/dryers and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Renovations and closures

This property is closed from 9 March 2026 to 27 September 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Tokyu Stay Shinjuku?

Tokyu Stay Shinjuku offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Tokyu Stay Shinjuku?

The closest beach to Tokyu Stay Shinjuku is Odaiba Beach Park (9.2 km).

Does Tokyu Stay Shinjuku serve breakfast?

You bet, buffet breakfast is offered daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at Tokyu Stay Shinjuku?

No, Tokyu Stay Shinjuku does not offer an airport shuttle service.

Is there a bar or restaurant at Tokyu Stay Shinjuku?

Yep, you can grab a meal at Tokyu Stay Shinjuku's onsite restaurant.

What time are check-in & check-out at Tokyu Stay Shinjuku?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Tokyu Stay Shinjuku?

No, only service animals are allowed.

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 654 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Mariel

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room was not as clean.
Stayed 6 nights in Jan 2026

10/10 Excellent

Mao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Enjoyed my stay
Stayed 1 night in Dec 2025

8/10 Good

Meredith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were very helpful.
Stayed 5 nights in Dec 2025

10/10 Excellent

Francis

Liked: Cleanliness, property conditions & facilities
Nice room. Helpful staff.
Stayed 3 nights in Dec 2025

8/10 Good

Terrence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and very helpful staff
Stayed 8 nights in Dec 2025

8/10 Good

Benoit

Stayed 11 nights in Dec 2025

10/10 Excellent

Alessandra

Liked: Cleanliness, property conditions & facilities
amazing room and service
Stayed 3 nights in Apr 2023

10/10 Excellent

Jason

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Staff were nice and helpful. The location camt be beat. So easy to walk to shops and the big station. We stayed extra nights here. Would stay again. Also having laundry in the room was a big plus.
Stayed 1 night in Dec 2025

10/10 Excellent

Avelardo

Stayed 1 night in Dec 2025

8/10 Good

jesus humberto

Stayed 6 nights in Dec 2025

10/10 Excellent

Hajime

Stayed 1 night in Dec 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very helpful staff. Location of hotel was excellent; close to transportation and dining options.
Stayed 6 nights in Dec 2025

8/10 Good

Niroshan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and in the middle of the heart of Shinjuku. Great place that gets the job done if you are looking for somewhere to stay with a clean room and all amenities you need. Biggest plus is being near literally everything you need during your trip. Room is small so be prepared but that is what you should expect for most average hotels in the shinjuku area for a reasonable price point.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

8/10 Good

Rob Chee Keong

Liked: Staff & service, property conditions & facilities
Location is very good. Restaurants are just 1 min away. No housekeeping for stay under 6 days. Aircon was very noisy. I love having a washing and dryer in the room.
Stayed 4 nights in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious for a solo traveler. Very convenient & close to subway station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Donnie

Stayed 2 nights in Nov 2025

6/10 Okay

Susan

Stayed 2 nights in Nov 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
What attracted to me to Tokyu Stay was their in room washer / dryer combo.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sarahi

Stayed 8 nights in Nov 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities
The hotel is excellently located for the underground and there’s lots going on in Shinjuku! There was free teas/coffee/water and some toiletry items in reception in case you’ve forgotten something. There was also a book of oregami to give that a go! The room was very clean and they gave slippers to wear inside with a daily towel change if you wanted it but it was quite small so we didn’t sleep so well. The shower was powerful though and the toilet had all the expected buttons in Japan so you could give things a go in a safe space…
Stayed 4 nights in Nov 2025

10/10 Excellent

Anthony, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to Shinjuku Station. Tons of food, drink, and shopping options nearby. Room size is typical for what you get in Tokyo. Very clean. Excellent and friendly staff. The only criticism is that the rooms are a bit dated.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chandler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, location, staff, luggage shipping. Would 100% stay again if planning to stay in Shinjuku.
Stayed 4 nights in Nov 2025