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Tokyu Stay Shinjuku

3-star property
3-7 Shinjuku, Tokyo, Tokyo-to 1800 796 370
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4.5 out of 5
Wonderful!
See all 8 wotif Reviews

"Having a washing machine with the dryer inside the room is very good. However, the phone in room is unable to use for local or international calls. So ... " More

By a verified traveller on Sat 27 Feb 2021

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Hotel Description

At Tokyu Stay Shinjuku you'll be within just a 10-minute stroll of Shinjuku Isetan and Omoide Yokocho. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy TVs, in-room massages, and safes, featured in all 179 rooms. Nice touches to enhance your stay include slippers and free toiletries. Additionally, refrigerators, hair dryers, and desks are available. Housekeeping is available on request.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a front-desk safe. Plus you'll find an elevator, a reception hall, and a vending machine. Buffet breakfast is available daily between 7 AM and 9:30 AM.

With a stay at this 3-star Shinjuku hotel, you'll be 2.3 km (1.4 mi) from Meiji Jingu Shrine and 4.6 km (2.9 mi) from Tokyo Midtown.

Economy Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$89* Per night/room 5 Jun. - 6 Jun.

Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room with Mini Kitchen, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Casual Single Room, Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Economy Double Room, Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Single Room, Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Tokyu Stay Shinjuku ratings based on 8 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tokyu Stay Shinjuku

Everyone (4) Couples (3) Family (2)
4 out of 5
Having a washing machine with the dryer inside the room is very good. However, the phone in room is unable to use for local or international calls. So if need to make a local call has need to go to lobby and use coin public phone. Due to corona virus is quite not safe to use it.

Posted by on 27 Feb. 2021

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5 out of 5

Posted by on 25 Sep. 2019

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4 out of 5
no ironing board and iron was a negative. having a washing machine/dryer in the room was PLUS.

Posted by on 12 Jul. 2019

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5 out of 5
Tokyo Stay Shinjuku is conveniently located in the heart of bustling Shinjuku. The room is lovely and modern. Bathroom has all you need and the benefit of a washer/dryer and microwave.

Posted by on 5 Jul. 2019

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5 out of 5
Great location and clean rooms. Absolutely loved that the room has a washing machine and microwave.

Posted by on 19 May 2019

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4 out of 5

Posted by on 4 May 2019

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5 out of 5
The location is fantastic and the staff were extremely helpful. The only complaint is that it was impossible to check-in before the 3PM check-in time even though our bags were in already the room for more than 1 hour.

Posted by on 29 Apr. 2019

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4 out of 5

Posted by on 28 Apr. 2019

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About the Tokyu Stay Shinjuku

Location 3-7 Shinjuku, Tokyo, Tokyo-to 160-0022

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. The business-friendly Tokyu Stay Shinjuku also features a vending machine, a front desk safe, and an elevator. Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 179 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Shinjuku Station (0.9 km / 0.6 mi)
  • Metro station: Shinjuku-sanchome Station (0.2 km / 0.1 mi)

Room Amenities

Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

  • Television
  • Refrigerator
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9:30 AM.

Tokyu Stay Shinjuku has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Cash or credit card deposit required
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 1500 per person (approximately)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tokyu Stay Shinjuku Aparthotel
  • Tokyu Stay Aparthotel
  • Tokyu Stay Shinjuku
  • Tokyu Stay
  • Tokyu Stay Shinjuku Tokyo
  • Tokyu Stay Shinjuku Hotel
  • Tokyu Stay Hotel
  • Tokyu Stay Shinjuku Hotel
  • Tokyu Stay Shinjuku Tokyo
  • Tokyu Stay Shinjuku Hotel Tokyo

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.