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4.3 out of 5

"Well located nice hotel, a short walk to Shibuya station, extremely clean and comfortable bedroom/bathroom...staff obliging, breakfast could have more ... " More

By a verified traveller on Sat 16 Feb 2019

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Hotel Description

At Shibuya Granbell hotel you'll be within just a 10-minute stroll of popular attractions like Cerulean Tower and Shibuya Crossing. Highlights at this hotel include a restaurant and in-room free WiFi.

Free wired Internet, TVs, and coffee/tea makers are featured in all 105 rooms. Refrigerators and room service make in-room dining convenient. Nice touches include rainfall showerheads and free toiletries. Safes, hair dryers, and desks are also available.

The restaurant, Saku La, is open for breakfast, lunch, and dinner. CONA is the hotel's own wine bar. Additionally, you'll find free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services.

Within a 20-minute walk of this 3.5-star Shibuya hotel, attractions include Shibuya Hikarie and NHK Hall.

Annex Single, Smoking (Double Use)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$127* Per night/room 30 Oct. - 31 Oct.

Suite

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Single Room, Non Smoking, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite (.)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Single Room, Smoking, Annex Building

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Premier Twin Room, Smoking (2 Semi-Double Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Shibuya Granbell hotel ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shibuya Granbell hotel

Everyone (16)
3 out of 5

Posted by on 17 Feb. 2020

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4 out of 5
Well located nice hotel, a short walk to Shibuya station, extremely clean and comfortable bedroom/bathroom...staff obliging, breakfast could have more variety of cereals and fresh fruit would be good.

Posted by on 16 Feb. 2019

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Comment from Hotel Management

17 Feb. 2019 by Front Desk Shibuya Granbell Hotel

Dear Valued Guest, Thank you for taking the time and sharing your review with us via Expedia.com. We are glad to know that you found our location accessible to the central part of Shibuya, and that you liked our facility and guest service as well. We very much look forward to welcoming you back again in the near future. Best regards, Diana Komiya Shibuya Granbell Hotel Reception

5 out of 5

Posted by on 8 Jan. 2019

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5 out of 5
Well located and well run hotel with a good breakfast included.

Posted by on 3 Jan. 2019

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Comment from Hotel Management

3 Feb. 2019 by Front Desk Shibuya Granbell Hotel

Dear Valud Guest, Thank you very much for taking the time and sharing your experience with us via Expedia.com. We are gald to know that you had a good time staying with us. We very much look forward to welcoming yo back again in the near future. Best regards, Shibuya Granbell Hotel Reception

3 out of 5
Located close to Shibuya Crossing, but the hotel temperature in the hotel room is centrally controlled making it impossible to regulate yourself unless the window is opened. This made for an uncomfortable stay.

Posted by on 28 Dec. 2018

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Comment from Hotel Management

7 Feb. 2019 by Front Desk Shibuya Granbell Hotel

Dear Mr.Ben, Thank you very much for taking the time and sharing your experience with us via Expedia.com. We are pleased to know that you found our location accessible to the central part of Shibuya. Please accept our apologies for making your stay uncomfortable due to the fixed room temperature during the winter season. Please kindly be infromed that your constructive comment has been shared within our staff to improve our service to provide our guests with the most comfrotable accomodation. Thank you once again, and we hope to welcoming you back again in the near future. Yours Sincerely, Shibuya Granbell Hotel Reception

4 out of 5

Close to Shibuya station and crossing

Short walk from station and famous scrambled crossing Traditional japanese breakfast was nice to try.Rooms could use btighter lighting

Posted by , from sydney on 9 Nov. 2017

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4 out of 5

comfortable

Pros: staff are exceptional, helped us find restaurant at 12 midnight for dinner
Cons: room size
Location: close to Shibuya railway station, quiet area, plenty of food places close by
Had trouble in our room with crackly telephone on international call, went to reception area where they allowed me to make international call, I stood there for 30 minutes, and never once frowned upon, it must have been inconvenient for them. Had trouble with adaptors, they loaned me an international one- service was excellent, staff extremely polite

Posted by on 28 Oct. 2017

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3 out of 5
Pros: Very helpful staff who answered all my questions and gave good advice and recommendations with food.
Cons: More powerpoints in the room.
Location: Although it's very close to Shibuya station, it will probably be difficult to find the first time just because Japanese streets are so different.
This is a nice hotel. It might seem small but you need to remember that this is Japan, so all accommodation is small. Despite being so close to Shibuya station, it's also very quiet and you can sleep peacefully.

Posted by on 1 May 2017

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Comment from Hotel Management

3 May 2017 by K

Thank you very much for your review!! Thank you for your good advice for the powerpoints. We are so happy to know that you liked the location anyways. Hope to see you again!

4 out of 5

Would stay here again

Great location, small rooms but very tidy and well maintained

Posted by on 27 Feb. 2017

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Comment from Hotel Management

16 Mar. 2017 by FK

Thank you very much for your review!! We are pleased to know that you were satisfied with both our service and the location. Hope to see you again!!

5 out of 5

Excellent location

Quirky rooms, and bigger than the norm for Tokyo Very close to Shibuya station. Nice little restaurants close by

Posted by on 31 Jan. 2017

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Comment from Hotel Management

14 Feb. 2017 by F.K.

Thank you very much for your stay with us. We look forward to seeing you again.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The business-friendly Shibuya Granbell hotel also features dry cleaning/laundry services, room service (during limited hours), and an elevator. This 3.5-star Tokyo hotel is smoke free.

  • 105 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Train station: Daikan-yama Station (1.1 km / 0.7 mi)
  • Metro station: Shibuya Station (0.4 km / 0.2 mi)

Room Amenities

Shibuya Granbell hotel offers 105 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, and complimentary toiletries.

  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk

Food & Drink

Saku La - This restaurant serves breakfast, lunch, and dinner.

CONA - This wine bar specializes in pizza.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.