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Shibuya Granbell hotel

3.5 star property

Photo gallery for Shibuya Granbell hotel

In-room safe, desk, soundproofing, iron/ironing board
Reception
Balcony
Lobby lounge
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room
  • Housekeeping
The current price is AU$180
5 Apr - 6 Apr

Explore the area

View map
15-17 Sakuragaoka-cho Shibuya-ku, Tokyo, Tokyo-to, 150-0031
  • Place, Cerulean Tower
    ‪3 min walk‬
  • Place, Shibuya Sky
    ‪5 min walk‬
  • Place, Shibuya Crossing
    ‪5 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Annex Single, Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Smoking (Double Use)

7.4 out of 10
Good
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Single, Non-Smoking (Double Use)

In-room safe, desk, soundproofing, iron/ironing board

Annex Single, Non-Smoking (Double Use)

8.8 out of 10
Excellent
(37 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Comfort Double, Non-Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Modern Double, Non-Smoking

In-room safe, desk, soundproofing, iron/ironing board

Modern Double, Non-Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

In-room safe, desk, soundproofing, iron/ironing board

Suite

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking

7.8 out of 10
Good
(59 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Single Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking

8.0 out of 10
Very good
(22 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Premier Double Room, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, Non Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Non Smoking (2 Semi-Double Beds)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room, Smoking (2 Semi-Double Beds)

In-room safe, desk, soundproofing, iron/ironing board

Premier Twin Room, Smoking (2 Semi-Double Beds)

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (.)

In-room safe, desk, soundproofing, iron/ironing board

Suite (.)

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room, Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Smoking, Annex Building

7.0 out of 10
Good
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Single Room, Non Smoking, Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Tokyo

At Shibuya Granbell hotel you'll be 0.5 km (0.3 mi) from Shibuya Crossing and 2.5 km (1.6 mi) from Meiji Jingu Shrine. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Ginza Steak, is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and dry cleaning/laundry services. .With a stay at this 3.5-property class Shibuya hotel, you'll be 4.5 km (2.8 mi) from Tokyo Tower and 3.2 km (2 mi) from Tokyo Midtown.

What's nearby

  • Cerulean Tower - 3 min walk - 0.3 km
  • Shibuya Sky - 5 min walk - 0.4 km
  • Shibuya Scramble Square - 5 min walk - 0.4 km
  • Shibuya Crossing - 5 min walk - 0.4 km
  • Love Hotel Hill - 7 min walk - 0.7 km

Getting around

  • Shibuya Station - 5 min walk
  • Shinsen Station - 11 min walk
  • Tokyo (HND-Haneda) - 44 min drive

Restaurants

  • ‪かっちゃんラーメン - ‬2 min walk
  • ‪肉汁餃子のダンダダン さくらステージ店 - ‬2 min walk
  • ‪EXCELSIOR CAFFÉ - ‬1 min walk
  • ‪和泉鮨桜丘店 - ‬1 min walk
  • ‪沖縄料理 あしびな〜 桜ヶ丘店 - ‬1 min walk

About this property

Shibuya Granbell hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Shibuya Granbell hotel also features a vending machine, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

  • 105 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Shibuya Granbell hotel offers 105 air-conditioned accommodations with a safe and complimentary slippers. This Tokyo hotel provides complimentary wired and wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
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The price is AU$261
27 Apr - 28 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ginza Steak

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Granbell
Granbell hotel
Granbell hotel Shibuya
Granbell Shibuya
Granbell Shibuya hotel
hotel Granbell
hotel Granbell Shibuya
hotel Shibuya Granbell
Shibuya Granbell
Shibuya Granbell hotel
Shibuya Granbell Hotel Tokyo
Shibuya Granbell Hotel Tokyo
Shibuya Granbell hotel Hotel
Shibuya Granbell hotel Tokyo
Shibuya Granbell hotel Hotel Tokyo

Frequently asked questions

What is the cancellation policy at Shibuya Granbell hotel?

Shibuya Granbell hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shibuya Granbell hotel?

As of 3 Apr 2026, prices found for a 1-night stay for 2 adults at Shibuya Granbell hotel on 5 Apr 2026 start from AU$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Shibuya Granbell hotel?

The closest beach to Shibuya Granbell hotel is Odaiba Beach Park (7.4 km).

What makes Shibuya Granbell hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Shibuya Granbell hotel.

Is there a free airport shuttle available at Shibuya Granbell hotel?

No, Shibuya Granbell hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shibuya Granbell hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Shibuya Granbell hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Shibuya Granbell hotel?

No, pets are not allowed.

Shibuya Granbell hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 677 out of 1353 reviews
Rating 8 - Good. 401 out of 1353 reviews
Rating 6 - Okay. 168 out of 1353 reviews
Rating 4 - Poor. 72 out of 1353 reviews
Rating 2 - Terrible. 35 out of 1353 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Myradh

Stayed 2 nights in Dec 2025

4/10 Poor

Marilen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel’s only advantage is its location. The advertised rating is inaccurate, as the service did not meet expectations. Staff were unhelpful and had difficulty understanding basic English. We had a better experience at the Shinjuku branch.
Stayed 3 nights in Dec 2025

10/10 Excellent

Orlando

Liked: Cleanliness, amenities, property conditions & facilities
I stayed for one night. It was clean, and it's extremely close to Shibuya Crossing. The staff were extremely friendly and helpful.
Stayed 1 night in Dec 2025

2/10 Terrible

Audrey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
To start off, staff was very kind and attentive. Location was also close to Shibuya crossing. However, the room we received did not look like the listing online at all. The lobby looked nice, but once you start walking towards your room, the hallways had large scuff marks and chunks of corners were missing. There was literally a giant gash mark on the emergency exit. On their website, they market their rooms to look fancy or at least nice but the room I was given looked ghetto. Their listing for their single rooms did not look like the room we had at all, we were the only room on the floor that had the smallest layout, a missing desk, and was in poor condition: 1 broken shower handle, toilet/ bidets were inconsistent, sink was also inconsistent, buttons missing from the lighting control, paint peeling off from restroom window. I tried to politely request for a room change due to these conditions but the worker was reluctant with changing our room after my complaints. I also found it weird that we would have to call front desk to open and close our rooms.. Overall, I would not recommend this hotel to anyone. Pretty upset that I spent $700 to receive a ghetto/ rundown room, I feel robbed.
Stayed 4 nights in Dec 2025

2/10 Terrible

Bethan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room stank of cigarettes and was unclean. To the point we cancelled our second night and moved hotel. Would not recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Josiah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location
Stayed 7 nights in Dec 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, staff attention was incredible. Very helpful and accommodating.
Stayed 5 nights in Dec 2025

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, always received clean towels without asking. Would stay there again.
Stayed 6 nights in Dec 2025

8/10 Good

Josh

Stayed 3 nights in Dec 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and easy to get to and great around. The only thing I could complain about was the beds, they aren’t comfortable.
Stayed 13 nights in Dec 2025

6/10 Okay

Michael

Travelled with family
Location is excellent as it is very convenient as it is right next to Shibuya station. Our room was a little more spacious than other central hotels in Tokyo. Water pressure was hot and strong. Only issues were bathroom towels were a bit thin, no tea offered in rooms, only instant coffee although free coffee machine down at reception which is good but then you had to bring it to your room. Also outdated was the tiny plastic shampoo bottles which only last 1-2 goes. Waste of time for cleaners refilling and for guests. Time to upgrade to full pump bottles
Stayed 6 nights in Dec 2025

4/10 Poor

Eun

Stayed 1 night in Dec 2025

4/10 Poor

Kim

Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was amazing. Close to the Scramble and Shibuya Station. Front desk amazing. Rooms were very clean.
Stayed 2 nights in Dec 2025

6/10 Okay

Laura

Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 7 nights in Dec 2025

4/10 Poor

Kate

Travelled with family
Disliked: Cleanliness
Check-in and front desk were great, but as soon as we stepped off the elevator into the creepy, dirty and busted hallway I feared we made a mistake. The room was okay, but very hot (no AC in room), so they came up to unlock the window so we could leave it open, which made it a bit noisy to sleep. The last morning when I went to open the curtains I saw spots on them that looked like blood...
Stayed 1 night in Dec 2025

8/10 Good

Sunny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The plus points for Granbell were the excellent location (within close proximity of Shibuya station) and superb water pressure for shower. However, the room was small, the bed was too stiff and pillows were way too soft.
Stayed 5 nights in Dec 2025

8/10 Good

Tiana

Travelled with partner
I’d stay again hotel. Isn’t perfect. The rooms show their age. Some things look a little dirty. But regardless I’d stay again. Great central location. Staff is super friendly. Awesome shower
Stayed 3 nights in Dec 2025

8/10 Good

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good, close to shibuya sky
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, amenities were awesome - especially the onsen! The restaurants around the hotel were amazing also. 100% recommended
Stayed 4 nights in Nov 2025

10/10 Excellent

kelly

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Dec 2025

10/10 Excellent

YU SHUN

Liked: Cleanliness, amenities, property conditions & facilities
Clean and cozy. Best if there is bathtub. Staff are friendly, helpfuland polite! We will certainly choose this hotel again!
Stayed 4 nights in Dec 2025

8/10 Good

Inaam

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was friendly but the room is very small and doesn't deserve the amount paid for it! However location is spot-on
Stayed 3 nights in Nov 2025

10/10 Excellent

Kelton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for exploring with many amenities nearby, staff was very supportive and courteous
Stayed 3 nights in Dec 2025