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Ace Inn Shinjuku - Hostel

Property class: 2

Photo gallery for Ace Inn Shinjuku - Hostel

A restaurant interior with blue patterned walls, wicker furniture, and hanging wicker lamps.
A single bed with a wooden headboard and a curtain.
A green building with the sign "ACE INN" and Japanese text.
A spacious room with a large window, a blackboard, a brown sofa, a yellow folding chair, and a wicker chair.
A narrow hallway with blue walls, a light-colored floor, and a door at the end.

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
Katamachi5-3, Tokyo, Tokyo, 160-0001
  • Place, Tokyo Imperial Palace
    ‪1 min walk‬
  • Place, Imperial Palace East Gardens
    ‪10 min walk‬
  • Place, Nippon Budokan
    ‪13 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Basic Shared Dormitory, Mixed Dorm

A small, wooden-framed bed with white bedding and a beige curtain.

Basic Shared Dormitory, Mixed Dorm

  • 73 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Luxury Shared Dormitory, Women only

A single bed with a wooden headboard and a curtain.

Luxury Shared Dormitory, Women only

  • 73 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Luxury Shared Dormitory, Men only

A single bed with a wooden headboard and a curtain.

Luxury Shared Dormitory, Men only

  • 73 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Bed In Bunk Mixed Dormitory Room (Mixed Gender)

Free WiFi, bed sheets

Bed In Bunk Mixed Dormitory Room (Mixed Gender)

  • Sleeps 1
  • 1 Single Bed

View all photos for Bed In Bunk Female Dormitory Room (Female Only)

Free WiFi, bed sheets

Bed In Bunk Female Dormitory Room (Female Only)

  • Sleeps 1
  • 1 Double Bed

View all photos for Bed In Bunk Male Dormitory Room (Male Only)

Free WiFi, bed sheets

Bed In Bunk Male Dormitory Room (Male Only)

  • Sleeps 1
  • 1 Double Bed

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About the area

Tokyo

Ace Inn Shinjuku - Hostel places you steps from Tokyo Imperial Palace and within a 20-minute stroll of Nippon Budokan. Highlights at this hostel include free in-room WiFi. .This hostel has dry cleaning/laundry services, luggage storage and locker space. Additionally, you'll find laundry facilities. .With a stay at this Chiyoda hostel, you'll be 2.7 km (1.7 mi) from Tokyo Dome and 4 km (2.5 mi) from Tokyo Tower.
View more Hostels in TokyoOpens in a new window

What's nearby

  • Tokyo Imperial Palace - 1 min walk - 0.0 km
  • Kitanomaru Park - 1 min walk - 0.1 km
  • Chidorigafuchi Park - 4 min walk - 0.4 km
  • Imperial Palace East Gardens - 10 min walk - 0.9 km
  • Nippon Budokan - 13 min walk - 1.1 km

Getting around

  • Hanzomon Station - 9 min walk
  • Ichigaya Station - 15 min walk
  • Tokyo (HND-Haneda) - 34 min drive

Restaurants

  • ‪小諸そば - ‬8 min walk
  • ‪カフェ・ベローチェ - ‬7 min walk
  • ‪パティオ - ‬6 min walk
  • ‪マザーインディア(Mother India) - ‬7 min walk
  • ‪ガンジス - ‬8 min walk

About this property

Ace Inn Shinjuku - Hostel

As a guest of Ace Inn Shinjuku - Hostel, you'll find laundry facilities and dry cleaning/laundry services. The front desk is open around the clock.

Smoking is allowed in designated areas at this Tokyo hostel.

  • 111 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Smoking in designated areas
  • Locker space
Ace Inn Shinjuku - Hostel offers 111 shared accommodations with air conditioning and complimentary bottles of water. This Tokyo hostel provides complimentary wireless Internet access. Rooms have detached private bathrooms. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Area rugs in room
  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 4 detached private bathrooms
  • Bathtub or shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Shared accommodation

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Towels fee: JPY 200 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Discover, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ace Inn Shinjuku
Ace Inn Shinjuku Hostel Tokyo
Ace Inn Shinjuku - Hostel Tokyo
Ace Inn Shinjuku - Hostel Hostel/Backpacker accommodation
Ace Inn Shinjuku - Hostel Hostel/Backpacker accommodation Tokyo

Frequently asked questions

Is there a free airport shuttle available at Ace Inn Shinjuku - Hostel?

No, Ace Inn Shinjuku - Hostel does not offer an airport shuttle service.

What time are check-in & check-out at Ace Inn Shinjuku - Hostel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ace Inn Shinjuku - Hostel?

No, pets are not allowed.

Ace Inn Shinjuku - Hostel Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 4 out of 23 reviews

5.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and the place was acceptable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Karim and others are amazing helping around and making the place better.
Stayed 28 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was very good for the low price! It was clean and the beds were private and comfortable. The staff was nice as well
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For people who’s planing to book the place is a nice, budget-friendly capsule hotel in a very convenient area. It’s a comfortable place to rest after a long day in Tokyo. Since it’s a budget spot, cleaning can sometimes take a little while when it’s busy, but the staff are kind and helpful and will sort things out if you ask. Overall, it’s a good value for the price. As long as you come with realistic expectations and don’t expect luxury, you’ll likely enjoy your stay here.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

good
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
nice
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid.

Literally avoid this hotel at all costs. There was literal blood in the showers, most of the guests were American and of course, they're very loud obnoxious and selfish. In the capsule room they were walkinf with shoes on, speakinf loudly at 7am and so on. I feel bad for the manager working because she did her best but what can you do with selfish tourists?
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is below standard in every way possible, but what the other reviews won’t tell you are how incredibly incompetent and rude the staff who work here are. A man today at the front desk at 11:15am yelled at me for their late fee which I knew they had so I responded “Hai” or in English yes and he had the audacity to stand in front of me ask continuously barrade me even though I agreed to pay what is chump change in USD arguing over 500 yen again is 3 USD LIKE literally get fired man you are my biggest problem and annoyance with the shittest people from Tokyo
Stayed 7 nights in Sep 2024
Verified review

8/10 Good

寝てゆっくり過ごす。十分満足。トイレのスリッパだけ気になった。それ以外は問題なし
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
駅近でコンビニも食堂も近く交通の便利さが何より良い。 満室に近く人が多かったがゆっくり寝て過ごせた
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Liked: Staff & service
リーズナブルで外国人のスタッフの方もとても穏やかで良かった。 個人スペースに電源がないため、スマホの充電を別の所でする必要があるのが残念でした。
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Je suis restée 3 nuits, déception, ça sent l’humidité, pas assez de casiers et ils sont petits. Un conseil attention de ne pas laisser vos chaussures comme il le demande à mettre dans le meuble car vol…Entre l’odeur de l’humidité et l’état des douches et wc qui sont pour la plupart condamnées…Cet établissement ne reflète pas le Japon.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024