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Quest Bella Vista

4-star property
24 Norbrik Drive, Bella Vista, NSW 1800 796 370
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4.4 out of 5
Excellent!
See all 173 wotif Reviews

"The hot water didn’t work in the kitchen sink or bathroom sink, but did work in the shower. I had to ask multiple times to get the power turned on in ... " More

By a verified traveller on Tue 05 Apr 2022

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Hotel Description

At Quest Bella Vista you'll be 1 km (0.6 mi) from Bella Vista Farm and 1.1 km (0.7 mi) from Norwest Business Park. Highlights at this aparthotel include a restaurant, and in-room kitchens and free WiFi.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free wired Internet, a safe, and a hair dryer. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. An iron/ironing board, a desk, and free toiletries are also available. Limited housekeeping is available.

The restaurant, Coco Noir, is open for breakfast and dinner. The aparthotel's own lounge bar is a nice place to enjoy a drink. 969 square feet (90 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a gym, and laundry facilities. There's also the convenience of self parking.

With a stay at this 4-star Bella Vista aparthotel, you'll be 12.1 km (7.5 mi) from Wollemi National Park and 15.1 km (9.4 mi) from Rosehill Gardens Racecourse.

Studio Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$167* Per night/room 24 Jul. - 25 Jul.

Three-Bedroom Apartment

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

Executive Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Two-Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Quest Bella Vista ratings based on 173 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Bella Vista

Everyone (113) Couples (17) Business (1) Family (33) Other (2)
1 out of 5
Terrible smell like curry in the room. Stains all over the Upholstery on the sofa and chairs. One chair was wet and could sit on it. No hot water for showers. We travelled with children for sports and evening and morning the showers were cold on an 8 degree day. This was a Saturday night and I was told there was nothing they could do until a manager contacts me on the Monday. Worst hotel I’ve ever put my family in and it’s a few hundred dollars more than other hotels nearby.

Posted by on 29 May 2022

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Comment from Hotel Management

30 May 2022 by Quest Bella Vista

Dear Hannah, Thank you for choosing to stay at Quest Bella Vista and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect as it does not reflect the high standards we strive to achieve. I have discussed your feedback with our team to ensure that such issues do not recur. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards Quest Bella Vista

3 out of 5
The hot water didn’t work in the kitchen sink or bathroom sink, but did work in the shower. I had to ask multiple times to get the power turned on in my kitchen after saying it didn’t work. A few of the items in the room were rusty and not super clean and a big stain on the couch. But the bed was clean and comfortable.

Posted by on 5 Apr. 2022

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Comment from Hotel Management

15 Apr. 2022 by Quest Bella Vista

Dear Guest, Thank you for choosing to stay at Quest Bella Vista and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. I have discussed your feedback with our team to ensure that such issues do not recur. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind Regards Quest Bella Vista

2 out of 5

Posted by on 29 Jun. 2021

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5 out of 5
Clean and fresh property- friendly and welcoming reception staff

Posted by on 29 May 2021

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Comment from Hotel Management

8 Jun. 2021 by Quest Bella Vista

Dear Anon, Thank you for choosing Quest Bella Vista for your accommodation needs! We are delighted to hear that you have had a lovely stay and found our property clean and fresh with friendly and welcoming reception staff. Kind Regards,

5 out of 5
The lady at the front desk spoke perfect English, parking was close and free, the check-in was seamless, beds were great, Greatest value for $$$$ in Sydney..

Posted by on 10 May 2021

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Comment from Hotel Management

8 Jun. 2021 by Quest Bella Vista

Dear Anon, The team are absolutely humbled and delighted to learn that you have had a wonderful and positive guest experience! Thank you for taking the time to share your experience, we hope to see you again in the near future! Kind Regards,

4 out of 5
Whenever i leave a hotel I always strip the bed to make it easier for the housekeepers as I know they have a lot to do in a short time. I stripped the bed and found the mattress protector to have large stains all over them and dark hairs on it. The pillows didn't have protectors and were very stained as well. The vent in the bathroom above the shower was covered in dust and could do with a good dusting. The staff at check in were lovely and very helpful - I did advise the staff of the issue and they were very happy to help with the issue.

Posted by on 2 May 2021

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Comment from Hotel Management

8 Jun. 2021 by Quest Bella Vista

Dear Anon, Thank you for taking the time to share your experience with us, it is greatly appreciated. I am pleased that our staff were able to resolve and assist in any issues that arose in a timely and helpful manner. Thank you for choosing Quest Bella Vista, we hope to welcome you back in the near future! Kind Regards,

5 out of 5
Having a washer and dryer was extremely convenient.

Posted by on 26 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by Quest Bella Vista

Dear Anon, Thank you for sharing your experience! We are delighted that you have had an amazing stay, and found our facilities and amenities convenient. We look forward to Welcoming you back in the near future!

5 out of 5

Posted by on 17 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by Quest Bella Vista

Dear Anon, Thank you for taking the time to share your experience, it is a pleasure to learn that you have enjoyed your stay with us! We look forward to seeing you again in the future!

5 out of 5

Posted by on 7 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by Quest Bella Vista

Dear Anon, Thank you for taking the time to share your experience! The team are extremely pleased to learn that you have had a wonderful stay, and look forward to welcoming you back in the near future!

5 out of 5
Very good

Posted by on 5 Apr. 2021

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Comment from Hotel Management

30 Apr. 2021 by Quest Bella Vista

Dear Anon, We are pleased to learn that you have enjoyed your stay with us! Thank you for choosing Quest Bella Vista!

About the Quest Bella Vista

Location 24 Norbrik Drive, Bella Vista, NSW 2153

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. Public spaces have free WiFi. Event space at this aparthotel measures 969 square feet (90 square meters) and includes conference space. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Quest Bella Vista. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Sydney aparthotel is smoke free.

  • 147 guestrooms or units
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Sydney Seven Hills Station (5 km / 3.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Bella Vista offers 147 accommodations with safes and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. This Sydney aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchen
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Coco Noir - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Social distancing measures are in place. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 9 per night
  • Crib (infant bed) fee: AUD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Bella Vista Aparthotel
  • Quest Bella Vista Aparthotel
  • Quest Bella Vista Bella Vista
  • Quest Bella Vista Aparthotel Bella Vista

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.