See all properties
Save

Fairfield by Marriott Surabaya

Property class: 4

Photo gallery for Fairfield by Marriott Surabaya

A modern hotel with a large glass facade, a swimming pool, and outdoor seating areas.
A bedroom with a large window, a bed, a bedside table, and a bench.
A modern restaurant with high ceilings, wooden chairs, and tables.
A spacious lobby with a central bar area, seating arrangements, and a large window providing natural light.
A modern high-rise building with a distinctive geometric facade and a prominent central atrium.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$52
includes taxes & fees
4 Oct - 5 Oct

Explore the area

View map
Jalan Mayjend Sungkono No. 178, Surabaya, 60225
  • Place, Ciputra World Mall
    ‪14 min walk‬
  • Place, Al-Akbar Mosque
    ‪15 min walk‬
  • Place, Surabaya Town Square
    ‪3 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a chair.

Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View

A bedroom with a large window, a bed, a bedside table, and a bench.

Junior Suite, 1 Bedroom, City View

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

A hotel room with a large bed, a flat-screen TV, and a city view through large windows.

Suite, 2 Bedrooms

  • City view
  • 120 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

A hotel room with a double bed, a bedside table with a lamp, a small table with a magazine, and a large window with sheer curtains.

Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

You may also like

Ad
Bar (on property)

Four Points by Sheraton Surabaya, Pakuwon Indah

Surabaya
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
9.4 out of 10, 239, 239 reviews
The price is AU$119
includes taxes & fees
18 Sept - 19 Sept
Four Points by Sheraton Surabaya, Pakuwon Indah

About the area

Surabaya

At Fairfield by Marriott Surabaya you'll be within just a 15-minute stroll of Al-Akbar Mosque and Ciputra World Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .A day of pampering can include sports massages and aromatherapy. Enjoy the gym and kids' swimming pool. Business travelers can take advantage of 8 meeting rooms and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Surabaya hotel, you'll be 2.6 km (1.6 mi) from Lapangan Thor Stadium and 2.8 km (1.8 mi) from Surabaya Town Square.

What's nearby

  • Ciputra World Mall - 14 min walk - 1.2 km
  • Al-Akbar Mosque - 15 min walk - 1.3 km
  • Surabaya Town Square - 3 min drive - 3.0 km
  • Pakuwon Mall - 4 min drive - 4.7 km
  • Tunjungan Plaza - 8 min drive - 8.4 km

Getting around

  • Kertomenanggal Station - 8 min drive
  • Tandes Station - 17 min drive
  • Surabaya (SUB-Juanda) - 32 min drive

Restaurants

  • ‪Depot Mie Gang Djangkrik - ‬2 min walk
  • ‪Kava Restaurant - ‬1 min walk
  • ‪Sate Babi Bu Merly - ‬1 min walk
  • ‪Pangsit Mie Palu - ‬3 min walk
  • ‪Wisata Rasa - ‬1 min walk

About this property

Fairfield by Marriott Surabaya

Fairfield by Marriott Surabaya offers its guests a kids' pool, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A 24-hour business centre and 8 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Spa services, a terrace, and a garden are also featured at the business-friendly Fairfield by Marriott Surabaya. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

  • 270 guestrooms or units
  • 30 levels
  • Conference rooms
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Dining venue
Fairfield by Marriott Surabaya offers 270 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include a yukata (Japanese robe).

Similar properties

Bar (on property)
Four Points by Sheraton Surabaya, Pakuwon Indah
Surabaya
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.7 out of 5, 239, 239 reviews
The price is AU$119
includes taxes & fees
18 Sept - 19 Sept
Four Points by Sheraton Surabaya, Pakuwon Indah

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Valet parking on site (IDR 50,000 per night)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 130,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Sports massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 130000 per person
  • Valet parking fee: IDR 50000 per night
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number 55110, 8120019200573

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Fairfield Marriott Surabaya Hotel

Fairfield Marriott Surabaya

Fairfield by Marriott Surabaya Hotel

Fairfield by Marriott Surabaya Surabaya

Fairfield by Marriott Surabaya Hotel Surabaya

Frequently asked questions

What is the cancellation policy at Fairfield by Marriott Surabaya?

Fairfield by Marriott Surabaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairfield by Marriott Surabaya?

As of 15 Sept 2026, prices found for a 1-night stay for 2 adults at Fairfield by Marriott Surabaya on 4 Oct 2026 start from AU$52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairfield by Marriott Surabaya?

Yep, Fairfield by Marriott Surabaya has a free self car park. Additionally there is valet parking for IDR 50000 per night.

Are there any beaches close to Fairfield by Marriott Surabaya?

The closest beach to Fairfield by Marriott Surabaya is New Kenjeran Beach (11.2 km).

Is there a spa on site at Fairfield by Marriott Surabaya?

There's no onsite spa, but this property does offer services like sports massages.

Does Fairfield by Marriott Surabaya have a pool?

Fairfield by Marriott Surabaya has an outdoor pool and a kids' pool.

Is Fairfield by Marriott Surabaya family-friendly?

You bet! With amenities such as a children's pool and a deli, as well as free infant beds in the guestrooms, it's no surprise that Fairfield by Marriott Surabaya is a hit with families.

Does Fairfield by Marriott Surabaya serve breakfast?

Yeah, buffet brekkie is served daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Fairfield by Marriott Surabaya?

No, Fairfield by Marriott Surabaya does not offer an airport shuttle service.

Is there a bar or restaurant at Fairfield by Marriott Surabaya?

Yep, you can grab a meal at Fairfield by Marriott Surabaya's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Fairfield by Marriott Surabaya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fairfield by Marriott Surabaya?

No, pets are not allowed.

Fairfield by Marriott Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 188 reviews
Rating 8 - Good. 72 out of 188 reviews
Rating 6 - Okay. 15 out of 188 reviews
Rating 4 - Poor. 6 out of 188 reviews
Rating 2 - Terrible. 4 out of 188 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Excellent value for money
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Jay

Overall a great place to stay for given rate
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Jerome

Clean room, nice pool and delicious restaurant
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bteakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

MOHD ISKANDAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nice and clean. Near shopping mall. Fantastic hotel to stay with family.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Kadiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and room is quite decent size
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice staff and helpful The room is a bit old, but it is clean and in good condition
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Fransisca

Liked: Staff & service
I stayed one night at this hotel to rest after a long journey from Melbourne to Denpasar, and then on to Surabaya. The staff were friendly and the food was average. However, I was disappointed to find that my room and bathroom were quite dusty. I hope the management can take this feedback into consideration and improve the cleanliness of the rooms. With better attention to this area, I would consider staying again in the future.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, friendly staff

Super clean, comfortable and nice hotel. The staff is incredibly friendly and will do anything to make sure you’re comfortable during your stay. This is by far the nicest hotel we’ve been at in Indonesia yet.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very kind and friendly. The breakfast was delicious and I looked forward to it every day. The location of the pool and bar was great, and the sunset was amazing. I also had a 90-minute beauty treatment, which was very relaxing.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Ancilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my business trip, location wise it is convenient to explore Surabaya west area. Room is clean and spacious, they have a really wide range of variations for breakfast buffet and they all taste good and authentic for the local options. All the staffs are nice, friendly and helpful, from the front office, restaurant even housekeeping.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Kadiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining around the hotel
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Chin Joo

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean. Location convenient.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and clean hotel

The staff made an effort to ensure my stay was good. Well done.
Verified review

10/10 Excellent

Kenny Wai Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surabaya best value hotel

Excellent service from the breakfast team. Nice pure juice and latte, delicious omelette. Friendly reception and perfect security guards
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Yuji

Liked: Staff & service
Nice
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Keng Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best service hotel

Staying there was amazing. Staffs very helpful and polite. I got to say we appreciate staff Ms. Rahil so much for helping us check-in for one of our friends who was not feeling well after landing to Juanda airport. Thank you so much Ms. Rahil.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Oded

Liked: Property conditions & facilities
I liked everything that i faced in the hotel. It was a pleasant experience .
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Murat

Liked: Cleanliness, amenities
Good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liliany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, amenities
the staff is very nice. When I was going to the toilet, the toilet was dirty. I immediately asked for help from trainees Faizal and Melinda. They helped me immediately. I really appreciated that. Thank you.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

jeremy albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good,
Stayed 5 nights in Nov 2023
Verified review

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort

Below average

Below average hotel flying the Marriott label. There are nicer options for this price point in Surabaya
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Fransiscus

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and I am satisfied
Stayed 2 nights in Aug 2023