Cleo Tunjungan Plaza puts you in the heart of Surabaya, within a 20-minute stroll of World Trade Centre and Grand City Surabaya. Highlights at this hotel include a restaurant, free valet parking and a conference centre. .The café, The Origin, serves Indonesian cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 3.5-property class Embong Kaliasin hotel include Old City and Masjid al Akbar.
What's nearby
Tunjungan Plaza - 3 min walk
Surabaya Plaza Shopping Mall - 12 min walk
Grand City Surabaya - 17 min walk
Surabaya Zoo - 6 min drive
Galaxy Mall - 8 min drive
Getting around
Surabaya Pasar Turi Station - 7 min drive
Margorejo Station - 7 min drive
Surabaya (SUB-Juanda) - 37 min drive
Restaurants
McDonald's & McCafé - 1 min walk
The Coffee Bean and Tea Leaf - 1 min walk
Solaria Tunjungan Plaza 1 - 3 min walk
Nasi Goreng 69 - 3 min walk
NAV Karaoke - 2 min walk
About this property
Cleo Tunjungan
Comfortable adults-only hotel near World Trade Centre
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. You'll find a business centre on site. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Cleo Tunjungan Plaza also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking and valet parking are free.
Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.
55 guestrooms or units
Built in 2015
Conference centre
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front desk safe
Concierge
Wedding services available
Newspapers in lobby (free)
Television in lobby
Bellhop
Lift
Smoking in designated areas
Coffee shop
Dining venue
Cleo Tunjungan Plaza offers 55 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LED televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
Languages
English, Indonesian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle (surcharge)
Free secured self parking on site
Free valet parking on site
Food and drink
A coffee shop/cafe
A restaurant
Restaurants on site
The Origin
Things to do
TV in common areas
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Wedding services
Business services
Business centre
Conference centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
More
Built in 2015
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer on request
Private bathroom
Shower
Slippers
Towels
Entertainment
LED TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Desk
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Cleo Tunjungan Plaza
Children and extra beds
This property welcomes adults only.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: IDR 200000 per vehicle (one-way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Cleo Business Hotel Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Business Surabaya
Cleo Business Hotel Surabaya, Java
Cleo Basuki Rahmat Surabaya
Cleo Basuki Rahmat
Frequently asked questions
What is the cancellation policy at Cleo Tunjungan Plaza?
Cleo Tunjungan Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Cleo Tunjungan Plaza?
Yep, Cleo Tunjungan Plaza has a free self car park and free valet parking.
Are there any beaches close to Cleo Tunjungan Plaza?
The closest beach to Cleo Tunjungan Plaza is New Kenjeran Beach (6.8 km).
Is Cleo Tunjungan Plaza family-friendly?
No, Cleo Tunjungan Plaza is an adults-only property.
Is there a free airport shuttle available at Cleo Tunjungan Plaza?
No, but there's an airport shuttle that runs 24 hours a day for a fee.
Is there a bar or restaurant at Cleo Tunjungan Plaza?
Yep, you can grab a meal at Cleo Tunjungan Plaza's onsite restaurant that serves Indonesian cuisine.
What time are check-in & check-out at Cleo Tunjungan Plaza?
Check-in begins at 2 PM. Check-out time is noon.
Are pets allowed at Cleo Tunjungan Plaza?
No, pets and service animals are not allowed.
Cleo Tunjungan Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location is good just in front of Tunjungan Mall. When we arrived at the hotel the front desk staff was unable to detect our booking even tho i showed him of the expedia booking ref no. The hotel staffs didnt do their job in preparing the day bookings prior to the guest arrival...it took about 20mins of our time when we arrived late at night from malang...tired and sleepy
Conveniently located in front of Tunjungan Mall, with McDonalds, Pizza Hut and KFC on the same side of the road. Rooms are just perfect for solo travellers, with a comfortable bed and powerful shower.
Good location just opposite TP mall, just a basic simple hotel, the hot water didn't work, water pressure was very low and don't even have a electric kettle, tea bag and cofee.
Room small and clean. Breakfast simple.There is a big shopping mall opposite the hotel.Food court in the shopping mall 5th floor.Restaurant KFC & McDonald just near by. Take around 30 minutes taxi/cab from airport to hotel.
Clean and good design lobby. Welcoming staff. Good choice of breakfast. Clean room and bathroom. Comfort bed. Good air conditioning. Overall satisfied.
Very nice hotel. Affordable price with breakfast provided. Good taste breakfast. Welcoming and good staff on check in counter. Comfort bed. Clean bathroom. Good air conditioning. Flat screen TV. Even the room quite small but value for money.
Overall is good except abit noisy outside corridor and street. Breakfast can be better but still acceptable for the price. Staff are very friendly and helpful.
the bathroom have a bit dirty, and the towel is not clean
water heater is not working
hotel location is good, it is only 5min walking distance to the shopping mall
30mins to surabaya airport