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Best Western Papilio Hotel

3.5 star property
Hotel in Surabaya with free breakfast and free valet parking

Photo gallery for Best Western Papilio Hotel

Building design
Outdoor pool, pool loungers
Suite, 1 King Bed, Non Smoking, City View | Private kitchen
LED TV
LED TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry
The current price is AU$62
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
Jalan A Yani No 176-178, Surabaya, 60235
  • Petra Christian University
    ‪15 min walk‬
  • City of Tomorrow
    ‪20 min walk‬
  • Royal Plaza Surabaya
    ‪2 min drive‬
  • Surabaya (SUB-Juanda)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Single Beds, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Washer/dryer
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Single Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Washer/dryer
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Refrigerator

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Washer/dryer
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed, Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Washer/dryer
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Washer/dryer
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Single Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Washer/dryer
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Fridge
Free minibar items
LED TV
Washer/dryer
Hairdryer
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe Twin Room Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room Smoking

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 2

View all photos for Executive Queen Room - Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Executive Queen Room - Smoking

  • Sleeps 2

View all photos for Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking

  • Sleeps 2

View all photos for Deluxe Queen Room Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room Non Smoking

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Queen Room

  • Sleeps 2

View all photos for Suite

Private kitchen

Suite

  • Sleeps 2

View all photos for Executive Queen Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Queen Room

  • Sleeps 2

King Suite With City View-Non-Smoking

  • Sleeps 3

2 Single Beds, Non-Smoking, Superior Room, Wi-Fi, Shower, City View

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 2

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About the area

Surabaya

Best Western Papilio Hotel puts you in the heart of Surabaya, within a 20-minute stroll of City of Tomorrow and Petra Christian University. Highlights at this hotel include a restaurant, an outdoor swimming pool and free breakfast. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and free babysitting. There's also free valet parking, along with the convenience of an area shuttle. .In the area of this 3.5-property class Surabaya hotel, you'll find Tunjungan Plaza.

What's nearby

  • Petra Christian University - 15 min walk - 1.3 km
  • City of Tomorrow - 20 min walk - 1.7 km
  • Royal Plaza Surabaya - 2 min drive - 2.8 km
  • Surabaya Zoo - 4 min drive - 4.1 km
  • Tunjungan Plaza - 8 min drive - 8.8 km

Getting around

  • Jemursari Station - 3 min walk
  • Surabaya Gubeng Station - 20 min drive
  • Surabaya (SUB-Juanda) - 21 min drive

Restaurants

  • ‪Ayam Bakar Primarasa - ‬6 min walk
  • ‪Sate Padang Piaman Jaya - ‬7 min walk
  • ‪The Lodge Coffee & Eatery - ‬6 min walk
  • ‪Bantimurung Sky Pool & Café - ‬4 min walk
  • ‪Bakso Ceker - ‬2 min walk

About this property

Best Western Papilio Hotel

Hotel in Surabaya with free breakfast and free valet parking
Best Western Papilio Hotel offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

There's an onsite business centre. The business-friendly Best Western Papilio Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

  • 226 guestrooms or units
  • 36 levels
  • Built in 2015
  • Breakfast available (free)
  • Childcare (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Papilio Hotel offers 226 air-conditioned accommodations with washers/dryers and a safe. LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Free babysitting
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 36 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Papilio Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Papilio Hotel Surabaya
Best Western Papilio Hotel
Best Western Papilio Surabaya
Best Western Papilio
BEST WESTERN Papilio Hotel Surabaya, Java
Best Papilio Hotel Surabaya
Best Western Papilio Hotel Hotel
Best Western Papilio Hotel Surabaya
Best Western Papilio Hotel Hotel Surabaya

Frequently asked questions

Is parking available at Best Western Papilio Hotel?

Yep, Best Western Papilio Hotel has a free self car park and free valet parking.

How much does it cost to stay at Best Western Papilio Hotel?

As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Best Western Papilio Hotel on 13 Oct 2025 start from AU$61.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Papilio Hotel?

The closest beach to Best Western Papilio Hotel is New Kenjeran Beach (13 km).

Does Best Western Papilio Hotel have a pool?

Best Western Papilio Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Best Western Papilio Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Best Western Papilio Hotel.

Is there a free airport shuttle available at Best Western Papilio Hotel?

No, Best Western Papilio Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Papilio Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Papilio Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Best Western Papilio Hotel?

No, pets and service animals are not allowed.