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Mercure Sunshine Coast Kawana Waters

4.5 star property

Photo gallery for Mercure Sunshine Coast Kawana Waters

Exterior
Property entrance
Superior Suite
Premium bedding, in-room safe, desk, laptop workspace
Standard Room, Multiple Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$159
includes taxes & fees
24 May - 25 May

Explore the area

View map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Place, NightQuarter
    ‪10 min walk‬
  • Place, Sunshine Coast Stadium
    ‪4 min drive‬
  • Place, Venue 114
    ‪5 min drive‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(98 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(38 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room (Zip Room)

Room (Zip Room)

Room (Zip Room)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe)

Family Suite (Deluxe)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Sunshine Coast

A luxury stay in the heart of Sunshine Coast awaits you at Mercure Sunshine Coast Kawana Waters. Within just a 15-minute stroll, you'll find Sunshine Coast University Hospital and NightQuarter. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM. .Places within a 15-minute drive of this 4.5-property class Birtinya hotel include Moffat Beach and Kawana Beach.

What's nearby

  • NightQuarter - 10 min walk - 0.9 km
  • Leacy's Bushland Conservation Reserve - 3 min drive - 1.9 km
  • Sunshine Coast Stadium - 4 min drive - 2.7 km
  • Warana Beach - 5 min drive - 2.3 km
  • Venue 114 - 5 min drive - 2.7 km

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Oporto - ‬7 min walk
  • ‪Your Mates Brewing Co. - ‬4 min drive
  • ‪Kitchen - ‬3 min walk
  • ‪KFC - ‬4 min drive
  • ‪Summerhouse Birtinya - ‬3 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and tour/ticket assistance are also featured at the luxury Mercure Sunshine Coast Kawana Waters. Self parking is free.

This 4.5-star Sunshine Coast hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2015
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Outdoor pool, pool loungers
Holiday Inn & Suites Sunshine Coast by IHG
Maroochydore
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,002 reviews
The price is AU$155
includes taxes & fees
14 June - 15 June
Holiday Inn & Suites Sunshine Coast by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 15 to 29 for adults and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

Property Registration Number 25621752654

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya

Best Western Plus Lake Kawana Hotel Birtinya

Best Western Plus Oceanside Kawana Birtinya

Best Western Plus Oceanside Kawana

Best Western Plus Lake Kawana Birtinya

Best Western Plus Lake Kawana

Best Western Plus Lake Kawana Hotel

Mercure Sunshine Coast Kawana Waters Hotel

Mercure Sunshine Coast Kawana Waters Birtinya

Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Frequently asked questions

What is the cancellation policy at Mercure Sunshine Coast Kawana Waters?

Mercure Sunshine Coast Kawana Waters offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Sunshine Coast Kawana Waters?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Mercure Sunshine Coast Kawana Waters on 24 May 2026 start from AU$159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Sunshine Coast Kawana Waters?

Yep, Mercure Sunshine Coast Kawana Waters has a free self car park.

Are there any beaches close to Mercure Sunshine Coast Kawana Waters?

The closest beach to Mercure Sunshine Coast Kawana Waters is Mooloolaba Beach (7.1 km).

What makes Mercure Sunshine Coast Kawana Waters a romantic place to stay?

Couples dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mercure Sunshine Coast Kawana Waters.

Does Mercure Sunshine Coast Kawana Waters serve breakfast?

Sure does, full brekkie is offered on weekdays from 6:30 AM to 9:30 AM and on weekends between 7 AM and 10 AM.

Is there a free airport shuttle available at Mercure Sunshine Coast Kawana Waters?

No, Mercure Sunshine Coast Kawana Waters does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Sunshine Coast Kawana Waters?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Sunshine Coast Kawana Waters?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Mercure Sunshine Coast Kawana Waters?

No, only service animals are allowed.

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1004 reviews
Rating 8 - Good. 305 out of 1004 reviews
Rating 6 - Okay. 102 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation & so close to the public & private hospital. Great stay. Thank you
Stayed 2 nights in May 2026

8/10 Good

Ursula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpfull
Stayed 1 night in May 2026

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026

6/10 Okay

Shelle

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in May 2026

6/10 Okay

Brian

Disliked: Amenities, property conditions & facilities
Shower drain couldn't keep up with water and flooded the bathroom. Had to use towels to stop water exiting bathroom floor onto carpet.
Stayed 4 nights in Apr 2026

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room. Bathroom clean and spacious shower although water did not drain fast enough due to design of bathroom. Staff were efficient, helpful and friendly. Great location - walking distance to hospital and easy self parking.
Stayed 2 nights in Apr 2026

10/10 Excellent

Meegan

Travelled with group
Liked: Cleanliness
Excellent service all round, thank you
Stayed 1 night in Apr 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Stayed here to go to SCUH. It is a very short walk there and the place is amazing. Staff were wonderful and room is great. Couldn't be happier. You won't be disappointed if you stay here. Ill definitely be recommending people to stay here.
Stayed 1 night in Apr 2026

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2026

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities
First of all, the room was stifling hot when I entered only to find the air conditioning was unable to have the temperature lowered other than at Reception which is bizarre. The air conditioning on / off switch had a note to ring nine for Reception to get the temperature adjusted however the unit did not have a phone to ring nine - another failure. So a trip to Reception at least got some cooling on the go. Wanted to watch some television however there was no remote, another trip to Reception to get a substitute remote. The bathroom was next level of unbelievable. The slope of the floor was towards the door and there was no way of keeping the flow of the shower within the shower base thereby floodingthe bathroom floor and only numerous towels at the doorstop prevented it flowing out onto the carpet. Probably one of the worst hotel units I have ever experienced and it is only a few years old. Staff were pretty good and understanding and I think the building has some pretty significant faults which they are used to dealing with.
Stayed 2 nights in Apr 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent the chefs delivered sensational meals. The proximity to the hospital was a great advantage to us.
Stayed 2 nights in Apr 2026

10/10 Excellent

Lauri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2026

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A dull, depressing hotel. Dark carpet, dark walls and dark doors.
Stayed 1 night in Mar 2026

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Mar 2026

10/10 Excellent

Annette

Stayed 1 night in Mar 2026

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at both reception and in the restaurant. Room was clean, bed was super comfortable.
Stayed 1 night in Mar 2026

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Speedy check in
Stayed 1 night in Feb 2026

8/10 Good

Bob

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean, staff were courteous and helpful. Air con was a little noisy, some biscuits would have been nice. Liked the filtered water, would be good to have option at room temperature. Overall a pleasant stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where lovely, rooms clean and comfortable.
Stayed 1 night in Feb 2026

6/10 Okay

RICHARD

Liked: Staff & service
Disliked: Cleanliness
Unfortunately the shower floods the bathroom floor while showering every time, the ac cannot be switched off and is very noisey & the room furniture is filthy. Staff were lovely
Stayed 1 night in Feb 2026

6/10 Okay

Robert

Liked: Property conditions & facilities
Disliked: Cleanliness
Vacuum under the bed would be good, I dropped a orange MnM, it rolled under the bed , I recovered it and washed it , just vacuum properly.
Stayed 1 night in Feb 2026

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean the service was great
Stayed 2 nights in Feb 2026

6/10 Okay

ANTHONY

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
We stayed in a ZIP Room for disabled facilities. No Drawers in the room Tiles in bathroom need a deep clean Room was not cleaned on one day of the four day stay King-size bed adequate Towels great Toiletries Fantastic Room needed to be a bit bigger as hard to get around in a wheelchair but not impossible. Could not get a coffee after 9 30 am or after 7 30 pm from restaurant even though we ate there the first night. Expected better from an ACCOR / Mercure facility.
Stayed 4 nights in Feb 2026

10/10 Excellent

Summer

Stayed 2 nights in Feb 2026