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Sofitel Noosa Pacific Resort

5-star property
14-16 Hastings Street, Noosa Heads, QLD 1800 796 370
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4.4 out of 5
Excellent!
See all 113 Wotif Reviews

"Location and service " More

By a verified traveller on Thu 26 Aug 2021

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Hotel Description

A luxury stay in Sunshine Coast awaits you at Sofitel Noosa Pacific Resort. Within steps you'll find Hastings Street and Noosa Spit Recreation Reserve within a short 5-minute stroll. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 176 rooms feature furnished balconies, sitting areas, and WiFi. Kitchenettes come equipped with refrigerators and microwaves, and 24-hour room service is also available. Nice touches to enhance your stay include jetted tubs and bathrobes, while premium linens invite a good night's rest. Additionally, separate bathtubs and showers, coffee/tea makers, and video-game consoles are available.

A day of pampering at AQUA Day Spa can include deep-tissue massages, detox wraps, and body wraps along with access to the spa tub and steam room. The restaurant, Noosa Beach House, is open for breakfast, lunch, and dinner. Noosa Beach House Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, health club, spa tub, and sauna. 8127 square feet (755 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Plus you'll find WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star Noosa Heads hotel include Noosa Beach and Weyba Creek Bushland Reserve North.

Superior Room, 2 Double Beds (Village View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$523* Per night/room 4 Oct. - 5 Oct.

Junior Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Double Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sofitel Noosa Pacific Resort ratings based on 113 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Noosa Pacific Resort

Everyone (89) Couples (10) Family (11) Other (1)
5 out of 5
Location and service

Posted by , from Petrie on 26 Aug. 2021

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Comment from Hotel Management

31 Aug. 2021 by HA617

Bonjour Steve We appreciate your favorable review. Thank you, Warm Regards, Vianne Birrell Rooms Division Manager

5 out of 5

Posted by on 15 Jul. 2021

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Comment from Hotel Management

2 Aug. 2021 by HA617

Bonjour, We truly appreciate your review. Thank you so much! Warm Regards, Vianne Birrell Rooms Division Manager

5 out of 5
Great hotel, highly recommend

Posted by on 18 Jun. 2021

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Comment from Hotel Management

21 Jun. 2021 by HA617

Bonjour, We greatly appreciate your positive review. Thank you for choosing to stay with us at Sofitel Noosa Pacific Resort. Warm Regards, Vianne Birrell Rooms Division Manager

1 out of 5
I didnt get there due to virgin outage and have bneen trying to contact Woti8f since Friday without success

Posted by on 23 May 2021

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Comment from Hotel Management

25 May 2021 by HA617

Bonjour I'm sorry to hear of your frustration. I'm sure the Wotif team will be in touch soon. Warm Regards, Vianne Birrell Rooms Division Manager

5 out of 5
Best hotel in Noosa! Close to everything and had everything we needed. Nice size room and very comfy bed.

Posted by on 5 Apr. 2021

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Comment from Hotel Management

16 Apr. 2021 by HA617

Bonjour, Thank you so much for your review. We are so pleased you had such an enjoyable stay and thanks so much for sharing. Warm Regards, Vianne Birrell Rooms Division Manager

4 out of 5

Posted by on 19 Mar. 2021

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Comment from Hotel Management

31 Mar. 2021 by HA617

Bonjour We appreciate you providing a review. Thank you for choosing to stay with us! Warm Regards, Vianne Birrell Rooms Division Manager

5 out of 5

Posted by on 28 Feb. 2021

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Comment from Hotel Management

1 Apr. 2021 by HA617

Bonjour, We are delighted you had such a wonderful visit. Thank you for sharing, Warm Regards, Vianne Birrell Rooms Division Manager

4 out of 5
Our stay was lovely and the valet and reception staff were really friendly and helpful. The pool bar was impossible. The lads in there were all over the place and created no atmosphere, plus I could only get two drinks in 2 hours as and had to wave my arms to get attention when I was sitting at the bar. I wasn’t the only thirsty and frustrated customer

Posted by on 28 Feb. 2021

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Comment from Hotel Management

1 Apr. 2021 by HA617

Bonjour, Thank you for your feedback. I'm sorry the pool bar was frustrating and your comments will help us provide further training and guidance to the team. I am pleased overall your stay was enjoyable. Warm Regards, Vianne Birrell Rooms Division Manager

5 out of 5
Spacious room with a good size balcony, easy access to Hastings street

Posted by on 22 Feb. 2021

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Comment from Hotel Management

1 Apr. 2021 by HA617

Bonjour, We appreciate your sharing your review. Thank you, Warm Regards, Vianne Birrell Rooms Division Manager

2 out of 5
When booking this property, I relied heavily on the photograph of the room to make my selection. This proved to be very misleading. The room I ended up with was on the lower ground floor/car park level and backed onto a very noisy ferry stop. Unlike the picture when booking, this room had limited view of anything. Any thought of enjoying a cheese platter and champagne on the balcony was out of the question due to the large number of mosquitos living in the darkness and damp afforded by the trees and shrubs. The room was also directly below the Riverbar which was extremely loud and we were unable to hear ourselves think once the music began and people started partying. We checked out early Sunday morning and headed home for a much needed sleep.

Posted by on 21 Feb. 2021

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Comment from Hotel Management

16 Apr. 2021 by HA617

Bonjour, I am so sorry your stay was not as expected. We would certainly have looked at an option to move you if the room was not to your liking. Please accept my sincerest apologies. Warm Regards, Vianne Birrell Rooms Division Manager

About the Sofitel Noosa Pacific Resort

Location 14-16 Hastings Street, Noosa Heads, QLD 4567

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Sofitel Noosa Pacific Resort offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is available in public spaces for a fee. A business center and limo/town car service are available. Event space at this hotel measures 8127 square feet (755 square meters) and includes conference space. A spa tub, a sauna, and spa services are also featured at the luxury Sofitel Noosa Pacific Resort. For a fee, parking is available. This 5-star Sunshine Coast hotel is smoke free.

  • 176 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • 8127 sq ft of conference space
  • 755 sq m of conference space
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sofitel Noosa Pacific Resort offers 176 accommodations with video-game consoles and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels and pay movies. Accommodations at this 5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Sunshine Coast hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Private balcony (furnished)
  • Sitting area
  • Jetted tub
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Noosa Beach House - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Noosa Beach House Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Waters Edge Pool Bar - This poolside brasserie serves lunch and light fare. A children's menu is available. Open daily.

Riviera Bar & Lounge - Onsite cocktail bar. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cribs (infant beds) are available for AUD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 1 and AUD 100 for adults, AUD 1 and AUD 100 for children (approximately)
  • Fee for in-room wireless Internet: AUD 20.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 20.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 25.00 per day
  • Valet parking fee: AUD 35.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Noosa Resort
  • Noosa Sheraton
  • Noosa Sheraton Resort
  • Sheraton Noosa
  • Sheraton Noosa Resort
  • Sheraton Resort Noosa
  • Sofitel Pacific Resort
  • Sofitel Noosa Pacific
  • Sofitel Pacific
  • Sofitel Noosa Pacific Resort Hotel
  • Sofitel Noosa Pacific Resort Noosa Heads
  • Sofitel Noosa Pacific Resort Hotel Noosa Heads

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.