Skip to main content
Beginning of main content
4.6 out of 5

"Great position with views over the lake. " More

By a verified traveller on Tue 10 May 2022

Enter dates to see availability

Hotel Description

A luxury stay in Sunshine Coast awaits you at The Sebel Twin Waters. Within a 30-minute stroll, you'll find Mudjimba Beach and Twin Waters Golf Club. Highlights at this beachfront aparthotel include 3 outdoor swimming pools, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features free WiFi, a balcony or patio, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, a TV, and a coffee/tea maker are also available. Weekly housekeeping is available.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. Spend the day at the beach and enjoy the onsite gym and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.

Places within a 30-minute drive of this 4.5-star Twin Waters aparthotel include Aqua Park Bli Bli and Sunshine Plaza.

2 Bedroom Lagoon View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

4 Bedroom Beach House

Bed Count 1 King Bed Maximum Occupancy 9 Max

3 Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom Beach House

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Apartment Lagoon View

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

The Sebel Twin Waters ratings based on 223 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Twin Waters

Everyone (60) Couples (17) Family (146)
2 out of 5
Fridge did not work and had to be moved to another room. Moved to a sub-standard room compared to the original. Instead of getting a better or equal room, we're moved to a lesser room in size and amenities. Reception charged our card instead of conducting a pre-auth so we are now waiting on our refund. There is no sound proofing between the rooms so you can hear your neighbours next to and above you. Had to endure a party next door on the Friday night as well. Overall very disappointing.

Posted by on 27 Jun. 2022

Was this review helpful to you?
5 out of 5
Great position with views over the lake.

Posted by on 10 May 2022

Was this review helpful to you?
4 out of 5
Good clean 3 bed unit. Lovely outlook over the lake. Even spoilt with fireworks on the lake one night! Great access to Novotel facilities too. Plenty of pools for the kids. Great access to a patrolled beach and beach walks. (Few things in the unit needed fixing… bathroom and toilets need exhaust fans; squeaky shower doors; dishwasher tray broken; and more crockery needed for a family of five)

Posted by on 17 Apr. 2022

Was this review helpful to you?
5 out of 5
Property was great and clean & tidy accept that. The BARBEQUE was dirty and unuseable - only complaint

Posted by on 14 Apr. 2022

Was this review helpful to you?
5 out of 5
We really enjoyed our stay. Beautiful accomodation with everything that we wanted. A few broken downlights and no lock for the door in the master bedroom however otherwise I would highly recommend and you won’t be disappointed.

Posted by on 11 Apr. 2022

Was this review helpful to you?
4 out of 5

Posted by on 31 Mar. 2022

Was this review helpful to you?
5 out of 5

Posted by on 26 Mar. 2022

Was this review helpful to you?
5 out of 5

Posted by on 19 Jun. 2021

Was this review helpful to you?
2 out of 5

Posted by on 6 Jun. 2021

Was this review helpful to you?
4 out of 5

Posted by on 24 May 2021

Was this review helpful to you?

Property Features

The Sebel Twin Waters offers its guests 3 outdoor swimming pools and a fitness center. Public spaces have free WiFi. A terrace, barbecue grills, and an arcade/game room are also featured at the luxury The Sebel Twin Waters. Limited free parking is available on a first-come, first-served basis. This 4.5-star Sunshine Coast aparthotel is smoke free.

  • 38 guestrooms or units
  • Built in 2000
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

The Sebel Twin Waters offers 38 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers. This Sunshine Coast aparthotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 80.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:00 AM and 2:00 PM (amount varies)
  • Crib (infant bed) fee: AUD 80.00 per stay
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sebel Twin Waters Apartment
  • Grand Mercure Twin Waters
  • Twin Waters Grand Mercure
  • Grand Mercure North Shore Twin Waters Apartments Hotel Mudjimba
  • Grand Mercure Apartments Twin Waters Apartment
  • Sebel Twin Waters
  • The Sebel Twin Waters Aparthotel
  • The Sebel Twin Waters Twin Waters
  • The Sebel Twin Waters Aparthotel Twin Waters

You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
url importing http://www.wotif.com/Sunshine-Coast-Hotels-The-Sebel-Twin-Waters.h1578889-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Sunshine-Coast-Hotels-The-Sebel-Twin-Waters.h1578889-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Sunshine-Coast-Hotels-The-Sebel-Twin-Waters.h1578889-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.