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4.6 out of 5

"Well maintained property " More

By a verified traveller on Sat 13 Jan 2024

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Hotel Description

A luxury stay in Sunshine Coast awaits you at The Sebel Twin Waters. You'll be 2.4 km (1.5 mi) from Twin Waters Golf Club and 2.7 km (1.7 mi) from Mudjimba Beach. Highlights at this beachfront aparthotel include 3 outdoor swimming pools, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features free WiFi, a balcony or patio, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, a TV, and a coffee/tea maker are also available. Weekly housekeeping is available.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and aromatherapy. Spend the day at the beach and enjoy the onsite gym and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. There's also free self parking, along with the convenience of car rentals on site.

Places within a 15-minute drive of this 4.5-star Twin Waters aparthotel include Aqua Park Bli Bli and Sunshine Plaza.

2 Bedroom Lagoon View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

4 Bedroom Beach House

Bed Count 1 King Bed Maximum Occupancy 9 Max

3 Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom Beach House

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Apartment Lagoon View

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

The Sebel Twin Waters ratings based on 236 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Twin Waters

Everyone (67) Couples (18) Family (150)
5 out of 5

Posted by on 11 Mar. 2024

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4 out of 5

Posted by on 23 Jan. 2024

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5 out of 5
Well maintained property

Posted by on 13 Jan. 2024

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5 out of 5

Posted by on 4 Dec. 2023

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5 out of 5
It is in an exclusive place, nice access to the beach and it is no crowded.

Posted by on 3 Dec. 2023

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5 out of 5
Great property with awesome facilities including hobby cats, and kayaks to use on the lake

Posted by on 7 Nov. 2023

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5 out of 5
The mattress is very comfortable and firm. Had good night’s sleep for the entire time we were there. Free water sports activities, shared cafes and convenient store walking distance from the accomodation. Walking distance to the beach. Would definitely choose to stay at Sebel Twin Waters again.

Posted by on 2 Oct. 2023

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5 out of 5
Beautiful apartment location overlooking the lake.

Posted by on 24 Aug. 2023

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Comment from Hotel Management

8 Sep. 2023 by The Reservations Team

Dear Patricia,We very much appreciate your comments regarding your stay at the Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our Team. I am sure this feedback will serve as encouragement to all our staff as we strive to continue to improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as this one.

4 out of 5
Great location with access to lots of amenities. Found the accommodation great for a family.

Posted by on 6 Jul. 2023

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Comment from Hotel Management

14 Jul. 2023 by STW

Dear Susan, Thanks so much for your feedback! We are delighted you had a wonderful stay. We hope to see you again soon!

5 out of 5
Could have done with more parking for visitors

Posted by on 29 Jan. 2023

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Comment from Hotel Management

30 Jan. 2023 by The Sebel Team

Hi Thomas, we are very glad you enjoyed your stay at the Sebel Twin Waters and we hope to welcome you back to the Sebel Twin Waters in the near future.

Property Features

The Sebel Twin Waters offers its guests 3 outdoor swimming pools and a fitness center. Public spaces have free WiFi. A terrace, barbecue grills, and an arcade/game room are also featured at the luxury The Sebel Twin Waters. Limited free parking is available on a first-come, first-served basis. This 4.5-star Sunshine Coast aparthotel is smoke free.

  • 38 guestrooms or units
  • Built in 2000
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

The Sebel Twin Waters offers 38 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers. This Sunshine Coast aparthotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Television
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

Guestroom photos are representative of the rooms offered and may differ from the actual room received.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 80.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:00 AM and 2:00 PM
  • Crib (infant bed) fee: AUD 80.00 per stay
  • Rollaway bed fee: AUD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sebel Twin Waters Apartment
  • Grand Mercure Twin Waters
  • Twin Waters Grand Mercure
  • Grand Mercure North Shore Twin Waters Apartments Hotel Mudjimba
  • Grand Mercure Apartments Twin Waters Apartment
  • Sebel Twin Waters
  • The Sebel Twin Waters Aparthotel
  • The Sebel Twin Waters Twin Waters
  • The Sebel Twin Waters Aparthotel Twin Waters

You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.