The Westin Xian: Deals & Reviews (Xi'an, CHN)

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Luxury hotel connected to a shopping centre in Xi'an with 3 restaurants

Premium bedding, minibar, in-room safe, individually decorated

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Overview
Rooms
Location
Policies

9.0

Wonderful

Popular amenities

Spa

Pool

Breakfast available

Restaurant

Bar

Room service

Check out the area

66 Ci En Road, Qu Jiang New District, Xi'an, Shaanxi, 710061

Giant Wild Goose Pagoda8 min walk
Tang Paradise19 min walk
Xi'an Bell Tower8 min drive
Xi'an (XIY-Xianyang Intl.)56 min drive

Room options

Premier Room, 1 King Bed, City View

Highlights

Separate dining area

Soundproofed

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

45 sq m
Sleeps 3
1 King Bed

Premier Room, 2 Single Beds, City View

Highlights

Separate dining area

Soundproofed

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

45 sq m
Sleeps 3
2 Single Beds

Deluxe Room, 1 Queen Bed

Highlights

Separate dining area

Soundproofed

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

45 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 2 Single Beds

Highlights

Separate dining area

Soundproofed

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

45 sq m
Sleeps 2
2 Single Beds

Westin, Family Studio, 1 Double Bed

Highlights

Separate dining area

Soundproofed

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

90 sq m
Sleeps 2
1 Double Bed

Executive Room, 1 King Bed

Highlights

Separate dining area

Soundproofed

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

45 sq m
Sleeps 3
1 King Bed

Club Room, 1 King Bed

Highlights

Separate dining area

Soundproofed

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

45 sq m
Sleeps 3
1 King Bed

Deluxe Suite, 1 Bedroom

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

90 sq m
Sleeps 3
1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Club Lounge

90 sq m
Sleeps 3
1 Double Bed

Executive Room, 2 Single Beds

Highlights

Separate dining area

Soundproofed

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

45 sq m
Sleeps 3
2 Single Beds

Deluxe Room, 1 King Bed

Highlights

Separate dining area

Soundproofed

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

LCD TV

45 sq m
Sleeps 2
1 King Bed

Westin, Studio, 1 King Bed

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

45 sq m
Sleeps 2
1 King Bed

Club Suite, 1 Bedroom

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

90 sq m
Sleeps 3
1 Double Bed

Junior Suite, 1 Bedroom

Highlights

Separate dining area

Separate sitting area

Soundproofed

Individually decorated

Fireplace

Air conditioning

Connecting rooms available

Free cots/infant beds

90 sq m
Sleeps 3
1 King Bed

Suite, 3 Bedrooms

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Fireplace

Air conditioning

90 sq m
Sleeps 4
3 Double Beds

Similar properties

Pool

Spa

Kids pool

Free WiFi

for 1 night

includes taxes & fees

10 May - 11 May

About the area

Xi'an

You'll be connected to a shopping centre at The Westin Xian, and within a 20-minute stroll of Giant Wild Goose Pagoda and Tang Paradise. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A relaxing day at Heavenly Spa can include massages, body wraps and facials along with aromatherapy and Ayurvedic treatments. The restaurant, Five Zen5es, serves Chinese cuisine and is open for lunch and dinner. Mix Bar is the hotel's own lobby lounge. Enjoy the 24-hour gym, sauna and kids' swimming pool as well as access to a playground. 16038 square feet (1490 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Yanta Qu hotel, you'll be 3.8 km (2.4 mi) from Drum Tower and 4.9 km (3 mi) from Xi'an Jiaotong University.

What's nearby

Giant Wild Goose Pagoda - 8 min walk
Tang Paradise - 19 min walk
Drum Tower - 6 min drive
Xi'an Bell Tower and Drum Tower - 8 min drive
Xi'an Bell Tower - 8 min drive

Getting around

Tiyuchang Station - 6 min drive
Xi'an West Railway Station - 12 min drive
Xi'an (XIY-Xianyang Intl.) - 56 min drive

Restaurants

丝路餐厅 - 2 min walk
汉阳馆 - 4 min walk
老成都私房菜 - 4 min walk
曲江城ktv - 2 min walk
新德里餐厅 - 4 min walk

About this property

The Westin Xian

Luxury hotel connected to a shopping centre in Xi'an with 3 restaurants

The Westin Xian offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 16038 square feet (1490 square metres) and includes a conference centre. A kids' pool, a sauna, and spa services are also featured at the luxury The Westin Xian. Limited free parking is available on a first-come, first-served basis.

This 5-star Xi'an hotel is smoke free.

321 guestrooms or units

4 levels

3 dining venues

16038 sq ft of conference space

1490 sq. m of conference space

Built in 2012

Deli

Conference centre

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Garden

Newspapers in lobby (free)

Bellhop

Lift

No smoking on site

Bar or lounge

The Westin Xian offers 321 accommodations with fireplaces and iPod docking stations. This individually decorated accommodation has separate dining areas. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Heavenly Spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Korean

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Limited on-site parking
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 158 per person
3 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Five Zen5es
Mai
Mix Bar
Seasonal Tastes

Things to do

24-hour health club
Children's pool
Designer stores
Full-service spa
Indoor pool
Playground
Sauna
Steam room

Family friendly

Baby toys
Children's games
Children's pool
Children's toys
Free cot
Indoor pool
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Separate in-room dining area
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

9 meeting rooms
Business centre
Conference centre (16,038 square foot of space)

Outdoors

Garden

Full-service spa

Aromatherapy
Ayurvedic treatments
Body wraps
Facials
Manicures/pedicures
Massage
Spa open daily
Spa treatment rooms
Spa tub

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Doorbell and phone notification
Grab bar near toilet
In-room accessibility
Lever door handles
Lift (110 centimetre wide door)
Low-height view port in door
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (114 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

4 floors
Art Deco architecture
Ballroom
Banquet hall
Built in 2012
Smoke-free property

Room amenities

Bedroom

Free cot
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels

Entertainment

IPod dock
LCD TV with premium cable/satellite channels
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Separate dining area

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Electrical adapters
Fireplace
Free daily newspapers
Individual decor
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at The Westin Xian

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for CNY 350.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 158 per person
Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Pool access available from 6 AM to 11 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Westin Hotel Xian

Westin Xian

Xian Westin

The Westin Xian China/Shaanxi

Westin Xian Hotel

The Westin Xian Hotel

The Westin Xian Xi'an

The Westin Xian Hotel Xi'an

Frequently asked questions

What is the cancellation policy at The Westin Xian?

The Westin Xian offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Xian?

As of 26 Apr 2024, prices found for a 1-night stay for 2 adults at The Westin Xian on 5 May 2024 start from AU$190.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Xian?

Yep, The Westin Xian has a free self car park. Onsite parking is limited.

Is there a spa on site at The Westin Xian?

Yep, Heavenly Spa is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does The Westin Xian have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. The pool is open 6 AM to 11 PM.

What luxury perks are available at The Westin Xian?

The Westin Xian features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with premium bedding, 24-hour room service and fireplaces.

What makes The Westin Xian a romantic place to stay?

A hot tub and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Xian.

Is The Westin Xian family-friendly?

You bet! With amenities like a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise The Westin Xian is a hit with families.

Does The Westin Xian serve breakfast?

You bet, buffet breakfast is on offer daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at The Westin Xian?

No, The Westin Xian does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Xian?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Xian?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Xian?

No, pets and service animals are not allowed.

The Westin Xian Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Ming

Business traveller

24 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had an amazing experience staying at Westin

Stayed 3 nights in Dec 2023

2/10 Terrible

Qing

3 Nov 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

I recently booked an executive suite based on the appealing photos showcasing a beautiful view. However, upon checking in, I was informed by the front desk that the room I had booked was not available. After consulting with a supervisor, they informed me that the room was now available, but it did not offer the promised view displayed in the room details. To my disappointment, the supervisor explained that the photo in the room details was actually taken from a bar within the building and was unrelated to the room itself. Furthermore, when I entered the room, I immediately noticed that the trash cans had not been cleaned, and there was a strong odor resembling urine near the door. This lack of cleanliness was disheartening and added to my overall negative experience during check-in. However, I must acknowledge that the location of the hotel is quite pleasant. In summary, my check-in experience was unsatisfactory due to the unavailability of the promised room with a view, the misleading photo in the room details, and the cleanliness issues within the room. Nonetheless, I appreciate the hotel's desirable location.

Stayed 2 nights in Oct 2023

10/10 Excellent

BILL

16 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great area，prime location.

Stayed 2 nights in Jun 2023

10/10 Excellent

Yao

5 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner

30 Aug 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location right next to Pagoda and many food & shopping options nearby. Very friendly and caring staff, allowing us to check in in the morning into an upgraded and very spacious room. The only thing that lacks slightly back behind the high hotel standard is the swimming pool with a little outdated facilities and sombre atmosphere. The hotel offers free entrance into the art museum attached which is worth a visit e.g. after enjoying the rich and tasty breakfast.

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

30 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Jan 2020

4/10 Poor

Charles

Travelled with family, Business traveller

9 Nov 2019

Dark poorly lit corridors rooms considerable distance away from reception poorly signposted Water stained bathrooms, slate tiles poorly fixed

Stayed 1 night in Nov 2019

10/10 Excellent

Daniel

3 Nov 2019

Stayed 4 nights in Oct 2019

10/10 Excellent

Roy

Travelled with family

25 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic faculty, service and location!

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family

10 Oct 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019

The Westin Xian

Choose dates to view prices

The Westin Xian

Photo gallery for The Westin Xian

Overview of The Westin Xian

Wonderful

Popular amenities

Check out the area

Room options

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Highlights

View all photos for Premier Room, 2 Single Beds, City View

Premier Room, 2 Single Beds, City View

Highlights

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

View all photos for Westin, Family Studio, 1 Double Bed

Westin, Family Studio, 1 Double Bed

Highlights

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Highlights

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Westin, Studio, 1 King Bed

Westin, Studio, 1 King Bed

Highlights

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Highlights

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Highlights

Similar properties

The Ritz-Carlton, Xi'an

About the area

Xi'an

What's nearby

Getting around

Restaurants

About this property

The Westin Xian

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom