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Aparthotel

The Clouds Apartment

3.5 star property
Art Deco aparthotel connected to a shopping centre in Shenzhen with 10 restaurants

Photo gallery for The Clouds Apartment

Deluxe Apartment, 2 Bedrooms, Kitchenette | Living room
Luxury Apartment | Living room
Exterior
Business centre
Grand Condo | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Outdoor space
  • Gym
  • Breakfast available
  • Room service
The current price is AU$147
includes taxes & fees
30 Sept - 1 Oct

Explore the area

View map
Shuiwan 1979 Plaza, Shekou Street, Shenzhen, Guangdong, 518067
  • Sea World
    ‪9 min walk‬
  • Shekou Ferry Terminal
    ‪6 min drive‬
  • Window of the World
    ‪10 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪19 min drive‬

Room options

View all photos for Luxury Apartment, 1 Bedroom, City View

Premium bedding, down duvets, in-room safe, individually furnished

Luxury Apartment, 1 Bedroom, City View

Highlights

Porch/lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
  • 90 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment, 2 Bedrooms, City View

Premium bedding, down duvets, in-room safe, individually furnished

Premier Apartment, 2 Bedrooms, City View

Highlights

Porch/lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Premier Apartment, 2 Bedrooms, Sea View

Premier Apartment, 2 Bedrooms, Sea View | Living room

Premier Apartment, 2 Bedrooms, Sea View

Highlights

Porch/lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
  • 100 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Double or Twin Room

Highlights

Porch/lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View

Luxury Apartment, 1 Bedroom, Sea View

Highlights

Porch/lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
  • 90 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Double Room

Highlights

Porch/lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed

Double Room

Highlights

Porch/lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Apartment

Junior Apartment

Junior Apartment

Highlights

Porch/lanai
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Fridge
Flat-screen TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the area

Shenzhen

At The Clouds Apartment, you'll be connected to a shopping centre and 1.7 km (1 mi) from Shekou Ferry Terminal. Highlights at this Art Deco aparthotel include 10 restaurants, 5 bars/lounges and 2 coffee shops/cafes. .Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a dining area and a sitting area. A fridge and room service make in-room dining convenient. Nice touches to enhance your stay include a rainfall showerhead and bathrobes, while premium bedding and a down duvet invite a good night's rest. A living room, free bottled water and a safe are also available. .The aparthotel's own poolside bar is a nice place to enjoy a drink. Enjoy the gym along with access to bike hire and a playground. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Nanshan aparthotel include Shenzhen University and Nanshan Flower Park.
View more Aparthotels in ShenzhenOpens in a new window

What's nearby

  • Sea World - 9 min walk - 0.8 km
  • Shenzhen University - 5 min drive - 5.2 km
  • Shekou Ferry Terminal - 6 min drive - 2.8 km
  • Shenzhen Bay Port - 9 min drive - 4.8 km
  • Window of the World - 10 min drive - 9.3 km

Getting around

  • Shuiwan Station - 9 min walk
  • Xili Railway Station - 11 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 40 min drive

Restaurants

  • ‪Bar MARU - ‬1 min walk
  • ‪Rock Zushi - ‬1 min walk
  • ‪McDonald's (麥當勞) - ‬2 min walk
  • ‪Panini Station - ‬1 min walk
  • ‪HH Gourmet "Bagels & More - ‬1 min walk

About this property

The Clouds Apartment

Art Deco aparthotel connected to a shopping centre in Shenzhen with 10 restaurants
There are 10 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. A business centre and 12 meeting rooms are available.

Public spaces have free WiFi and wired Internet. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at The Clouds Apartment. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star Shenzhen aparthotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 10 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • Built in 2018
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Garden
  • ATM
  • No smoking on site
  • Locker space
  • Bar by the pool
The Clouds Apartment offers 66 air-conditioned accommodations with a safe and complimentary bottles of water. This individually furnished accommodation has separate dining areas. Beds feature down duvets and premium bedding. 53-inch flat-screen televisions come with cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

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Ascott Raffles City Shenzhen

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  • Kitchen
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 63 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 8:30 AM to 8:30 PM on request
  • Free self parking on site

Family friendly

  • Playground

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily cooked-to-order breakfast available 7 AM to 10 AM for a fee: CNY 58 for adults and CNY 58 for children
  • 10 restaurants
  • 2 coffee shops/cafes
  • 5 bars/lounges
  • A poolside bar
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 53-inch flat-screen TV with cable channels
  • Pay films

Outdoor areas

  • Garden
  • Porch/lanai

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 12 meeting rooms
  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hardwood flooring in room
  • In-room accessibility
  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free grocery shopping service
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle rentals
  • Gym
  • Shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 66 units
  • Art Deco architecture
  • Bicycle rentals
  • Built in 2018
  • Electric car charging station
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CNY 58 for adults and from CNY 58 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 91440300MA5EP2CC55
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The tax ID number is 91440300MA5EP2CC55. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Clouds Apartment Shenzhen
Clouds Shenzhen
The Clouds Apartment Shenzhen
The Clouds Apartment Aparthotel
The Clouds Apartment Aparthotel Shenzhen

Frequently asked questions

What is the cancellation policy at The Clouds Apartment?

The Clouds Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Clouds Apartment?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at The Clouds Apartment on 30 Sept 2025 start from AU$146.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Clouds Apartment?

Yep, The Clouds Apartment has a free self car park.

Are there any beaches close to The Clouds Apartment?

The closest beach to The Clouds Apartment is Golden Beach (14.7 km).

What luxury perks are available at The Clouds Apartment?

This property features 10 restaurants, as well as premium bedding and a living room.

Does The Clouds Apartment serve breakfast?

You bet, cooked-to-order breakfast is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at The Clouds Apartment?

Yep, there's a free airport shuttle that runs from 8:30 AM - 8:30 PM on request.

Is there a bar or restaurant at The Clouds Apartment?

Yep, they've got a poolside bar and 10 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Clouds Apartment?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Clouds Apartment?

No, pets are not allowed.

The Clouds Apartment Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The clouds was everything it said and more. I highly recommend The Clouds, also it's in the Grade Hotel ,
Stayed 4 nights in Apr 2025

10/10 Excellent

Razvan Gheorghe

Liked: Cleanliness, amenities, property conditions & facilities
Clean and organised.
Stayed 1 night in Jul 2024

8/10 Good

Mark

Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option walkingbdistabce fromnsea world

Amazing
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We actually live in Shekou and stayed here as our apartment was having some work done on it. We enjoyed staying here as it had a little kitchenette, which made it seem more like home. It was a spacious room, with a separate bedroom and living room. However, even though we had a kitchenette, it was not stocked with plates, cutlery or glasses upon our arrival, even though we assumed it would be. All-in-all we enjoyed our stay and felt comfortable during our time there.
Stayed 6 nights in Oct 2018

10/10 Excellent

GEIR ARNE

Travelled with family
Liked: Cleanliness, room comfort
Veldig bra leilighet med nydelig utsikt sentralt i Shekou
Stayed 4 nights in Dec 2024

8/10 Good

FUK SING

Travelled with family
Liked: Cleanliness, room comfort

Two-bedroom (with damaged glass door)

The family room is nice, except that the glass door of shower room is damaged, quite dangerous indeed!
Stayed 1 night in Dec 2024

6/10 Okay

Ki Sung

Business traveller
Stayed 2 nights in Oct 2024

6/10 Okay

Yuen Chun C

Stayed 1 night in Aug 2024

8/10 Good

Tsz Hong

Liked: Cleanliness, room comfort

Fair enough Service apartment.

This place has another name of Grade hotel (The service apartment is located right behind the Grade Hotel. The views of the place are quite good from 27/F. However the place itself is quite old and some of the stained.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018