Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

The Ritz-Carlton, Shenzhen puts you in the heart of Shenzhen, connected to the convention centre and within a 20-minute stroll of Coco Park and Shenzhen Convention and Exhibition Center. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa.

TVs with satellite channels are featured in all 280 soundproofed rooms, and you can enjoy free WiFi, free wired Internet and iPod docks. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include soaking tubs and rainfall showerheads. Additionally, sitting areas, DVD players and separate bathtubs and showers are available.

A pampering day can include hot stone massages and Thai massages along with body wraps, body scrubs and aromatherapy. The restaurant, Flavorz, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Onyx is the hotel's own lobby lounge, serving drinks along with breakfast and lunch. Enjoy the 2 spa tubs, nightclub and 24-hour fitness centre plus access to aerobics classes. 16243 square feet (1462 square metres) of event facilities include conference centres, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas, a sauna and a seasonal outdoor swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute drive of this 5-star Futian hotel include Shenzhen Lianhuashan Park and Happy Valley.

Deluxe Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$348* Per night/room 9 Nov. - 10 Nov.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Garden View King Rom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

94.0% of guests recommend out of 2212 reviews

Excellent
Good
Average
Poor
Terrible

Property Features

The Ritz-Carlton, Shenzhen offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. Business amenities include a business centre, a limo/town car service, and a meeting room. Event space at this hotel measures 16243 square feet (1462 square metres) and includes conference centres. A seasonal outdoor pool, a nightclub, and spa services are also featured at the luxury The Ritz-Carlton, Shenzhen. A round-trip airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

  • 1 building
  • 280 guestrooms or units
  • 28 levels
  • 3 dining venues
  • 2 bars or lounges
  • 16243 sq ft of conference space
  • 1462 sq. m of conference space
  • Built in 2008
  • Nightclub
  • Coffee shop
  • Deli
  • Supervised kids' activities (surcharge)
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Shenzhen (SZX-Shenzhen Intl.) (32 km / 19.9 mi)
  • Train station: Hong Kong Lok Ma Chau Station (2.5 km / 1.6 mi)
  • Metro station: Shenzhen Convention and Exhibition Center Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

The Ritz-Carlton, Shenzhen offers 280 forms of air-conditioned accommodation with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Deep soaking tub
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • DVD player
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Flavorz – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Xingli – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Paletto – This fine-dining restaurant specialises in Italian cuisine and serves brunch, lunch and dinner.

Curv – This bar serves dinner and light fare. Happy hour is offered.

Onyx – This lobby lounge serves breakfast, lunch, dinner and light fare.

Late-night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Hotel Policies

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 450.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Union Pay
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 217 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Nearby parking fee: CNY 60 per day
  • Rollaway bed fee: CNY 450.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz-Carlton Hotel Shenzhen
  • Ritz-Carlton Shenzhen
  • Shenzhen Ritz-Carlton
  • Ritz-Carlton Shenzhen Hotel
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen
  • The Ritz Carlton Shenzhen
  • The Ritz Carlton, Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel
  • The Ritz-Carlton, Shenzhen Shenzhen
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen

You should know

  • The Ritz-Carlton, Shenzhen offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

url importing https://www.wotif.com/Shenzhen-Hotels-The-Ritz-Carlton,-Shenzhen.h2366900-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.