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Futian Shangri-La Shenzhen

5.0 star property

Photo gallery for Futian Shangri-La Shenzhen

Bar (on property)
Indoor pool, pool loungers
Horizon Premier King Room with Executive Lounge Access
4 restaurants, breakfast, lunch served; local and international cuisine
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$221
includes taxes & fees
6 Apr - 7 Apr

Explore the area

View map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Convention and Exhibition Center
    ‪10 min walk‬
  • Place, Shenzhen Civic Center
    ‪11 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Twin Room with Executive Lounge Access

Horizon Club Twin Room with Executive Lounge Access

Horizon Club Twin Room with Executive Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room with Executive Lounge Access

Horizon Club King Room with Executive Lounge Access

Horizon Club King Room with Executive Lounge Access

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier King Room with Executive Lounge Access

Horizon Premier King Room with Executive Lounge Access

Horizon Premier King Room with Executive Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier Twin Room with Executive Lounge Access

Horizon Premier Twin Room with Executive Lounge Access

Horizon Premier Twin Room with Executive Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Shenzhen

A luxury stay in Shenzhen awaits you at Futian Shangri-La Shenzhen. Within just a 15-minute stroll, you'll find Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Highlights at this hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A relaxing visit to Chi, the Spa can include deep-tissue massages, hot stone massages, aromatherapy and reflexology along with access to the sauna. The buffet restaurant, Cafe Zen, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, sauna and pool loungers. Business amenities include conference space, a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Futian hotel include Huaqiangbei and Splendid China Folk Village.

What's nearby

  • Shenzhen Convention and Exhibition Center - 10 min walk - 0.9 km
  • Shenzhen Civic Center - 11 min walk - 0.9 km
  • Shenzhen Lianhuashan Park - 17 min walk - 1.5 km
  • Shenzhen Central Park - 2 min drive - 2.1 km
  • Huanggang Border Crossing - 3 min drive - 2.8 km

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 33 min drive

Restaurants

  • ‪Flavorz - ‬2 min walk
  • ‪木屋燒烤 - ‬3 min walk
  • ‪Sushi Jyukan 十贯 - ‬5 min walk
  • ‪Havana Bar - ‬2 min walk
  • ‪Blue Frog 蓝蛙 - ‬3 min walk

About this property

Futian Shangri-La Shenzhen

Futian Shangri-La Shenzhen offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and limo/town car service are available. A sauna, spa services, and a terrace are also featured at the luxury Futian Shangri-La Shenzhen. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 528 guestrooms or units
  • 40 levels
  • 4 dining venues
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
Futian Shangri-La Shenzhen offers 528 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Chi, the Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Crowne Plaza Shenzhen Futian by IHG
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  • Parking included
  • Free Wi-Fi
  • Restaurant
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The price is AU$180
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6 Apr - 7 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 190 to 190 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Faris
  • Cafe Zen
  • Lobby Lounge
  • Shang Garden
  • Shang Gourmet

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 40 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Futian Shangri-La Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 190 to 190 for adults and CNY 0 to 95 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 408 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen Hotel
Shangri-La Shenzhen Futian
Shenzhen Futian Shangri-La
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Futian Shangri-La Shenzhen?

Futian Shangri-La Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Futian Shangri-La Shenzhen?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Futian Shangri-La Shenzhen on 6 Apr 2026 start from AU$221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Futian Shangri-La Shenzhen?

Yep, Futian Shangri-La Shenzhen has a free self car park. Onsite parking is limited.

Are there any beaches close to Futian Shangri-La Shenzhen?

The closest beach to Futian Shangri-La Shenzhen is Golden Beach (19.5 km).

Is there a spa on site at Futian Shangri-La Shenzhen?

Yep, Chi, the Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Futian Shangri-La Shenzhen have a pool?

Futian Shangri-La Shenzhen has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Futian Shangri-La Shenzhen?

Futian Shangri-La Shenzhen features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Futian Shangri-La Shenzhen a romantic place to stay?

A hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Futian Shangri-La Shenzhen.

Is Futian Shangri-La Shenzhen family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Futian Shangri-La Shenzhen is a hit with families.

Does Futian Shangri-La Shenzhen serve breakfast?

Yep, buffet breakfast is served daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Futian Shangri-La Shenzhen?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Futian Shangri-La Shenzhen?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Futian Shangri-La Shenzhen?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Futian Shangri-La Shenzhen?

No, pets and service animals are not allowed.

Futian Shangri-La Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 907 reviews
Rating 8 - Good. 233 out of 907 reviews
Rating 6 - Okay. 48 out of 907 reviews
Rating 4 - Poor. 18 out of 907 reviews
Rating 2 - Terrible. 27 out of 907 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Wish I stayed longer.
Stayed 1 night in Dec 2025

8/10 Good

Valentin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Spacious room (though not the most modern) and comfortable bed. The bathroom is the highlight of the room: Japanese toilets!
Stayed 5 nights in Nov 2025

10/10 Excellent

Gloria

Stayed 2 nights in Nov 2025

10/10 Excellent

Harjot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Gregor Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

leung Chi, Manhasset

Stayed 3 nights in Nov 2025

10/10 Excellent

Elbert

Stayed 3 nights in Nov 2025

10/10 Excellent

Joyze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Sauna spa, great staffs. Very clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Emad I

Stayed 2 nights in Nov 2025

10/10 Excellent

Yidan

Stayed 2 nights in Nov 2025

10/10 Excellent

Gavin

Stayed 2 nights in Nov 2025

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 3 nights in Nov 2025

10/10 Excellent

Estee

Travelled with group
Liked: Cleanliness, staff & service
Hotel is clean with great service! Location is fantastic Per review too!
Stayed 2 nights in Nov 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is upscale. The staff are great. The breakfast buffet offers a lot of varieties of food. It’s convenient to subway and high speed trains. I need to check out later and they were very accommodating All in all, a great stay. From California, US
Stayed 2 nights in Nov 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent time, Amenities, location, and service are all top notch. We will come back again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathy, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Our room was Clean and spacious and nice staff in our hotel. I will definatley come back
Stayed 1 night in Nov 2025

10/10 Excellent

Ling Fung

Stayed 2 nights in Sep 2025

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and comfortable and has a very good view. Staff are friendly. I’ll definitely stay in this hotel next time when I’m in town.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pui Ki

Liked: Room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was high-end, tasty, and just enough.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time staying in this hotel. Booked 4 rooms in this trip. Just like the last trip, we requested for late checkout. They acceded to our request and it really helped us a great deal as we could freshen ourselves in this hot weather before we left Shenzhen.
Stayed 3 nights in Oct 2025

10/10 Excellent

Su

Stayed 1 night in Oct 2025

10/10 Excellent

tsz ho, montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here one night and it was lovely. Rooms were clean and the staff was at the shangri-la level. i will say that the staff wasnt fully fluent in english, which is what that is in a foreign country.
Stayed 1 night in Oct 2025

8/10 Good

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some rooms still smelled of smoke. But we were able to change rooms and everything was great.
Stayed 1 night in Sep 2025

8/10 Good

Kylie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Hotel room was very clean but the condition of room is dated. There is no USB ports near bedside tables for phone charging so it is very inconvenient. The staffs were nice and helpful. Breakfast choices are good but quality is like 4 stars hotel.
Stayed 1 night in Oct 2025