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Hilton Shenzhen World Exhibition & Convention Center

Property class: 4.5

Photo gallery for Hilton Shenzhen World Exhibition & Convention Center

A spacious lobby with high ceilings, large windows, and modern lighting fixtures.
A modern swimming pool with clear blue water, surrounded by tall residential buildings and greenery.
A spacious lobby with modern furniture, a large chandelier, and a bar area with shelves of bottles.
A modern hotel building with illuminated windows and a sign for Hilton Garden Inn.
A spacious lobby with large windows, a bar area, and a seating arrangement.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$115
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
No. 80 Zhanfeng Road, Bao‘an District, Shenzhen, Guangdong, 518101
  • Place, Shenzhen World Exhibition & Convention Center
    ‪2 min walk‬
  • Place, Huafa Ice and Snow World
    ‪1 min drive‬
  • Place, Luohu Port
    ‪52 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of a cityscape through floor-to-ceiling windows.

Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape through large windows.

Deluxe Room, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 King Bed, Harbour View

A modern living room with a sectional sofa, a coffee table, and a side table with a lamp.

Deluxe Suite, 1 King Bed, Harbour View

  • 135 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a seating area.

Executive Room, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Harbour View

A modern hotel room with a curved sofa, a round table with a book, a chair, a TV, and a large window with curtains.

Executive Suite, 1 King Bed, Harbour View

  • 100 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Harbour View

A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape through large windows.

Executive Room, 1 King Bed, Harbour View

  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape through large windows.

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Harbour View

A modern hotel room with a large bed, a desk, and a view of a cityscape.

Premium Room, 1 King Bed, Harbour View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed, Harbour View

A modern hotel room with a large bed, a chair, a nightstand, and a decorative wall piece.

Presidential Suite, 1 King Bed, Harbour View

  • 286 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Single Beds

A modern hotel room with a large bed, a desk, and a view of tall buildings.

Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Executive Room, 2 Single Beds

  • 48 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Room, 2 Single Beds, Harbour View

A hotel room with a bed, a chair, a lamp, and a small table.

Executive Room, 2 Single Beds, Harbour View

  • 48 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premium Room, 2 Single Beds, Harbour View

A hotel room with two beds, a desk, and a view of the airport.

Premium Room, 2 Single Beds, Harbour View

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Sea View

A modern hotel room with a large bed, a desk, and a view of a cityscape.

Premium Room, 1 King Bed, Sea View

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 2 Single Beds, Sea View

A hotel room with two beds, a desk, and a view of the airport.

Premium Room, 2 Single Beds, Sea View

  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

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About the area

Shenzhen

A luxury stay in Shenzhen awaits you at Hilton Shenzhen World Exhibition & Convention Center. You'll be 0.3 km (0.2 mi) from Shenzhen World Exhibition & Convention Center and 31.8 km (19.8 mi) from Window of the World. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The buffet restaurant, Kitchencraft, is open for breakfast, brunch, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge. Enjoy the indoor swimming pool, 24-hour gym, steam room and seasonal outdoor swimming pool. 31216 square feet (2900 square metres) of event facilities include 21 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Other amenities include free Wi-Fi in public areas, laundry facilities and ski passes. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .With a stay at this 4.5-property class Bao'an hotel, you'll be 42.5 km (26.4 mi) from Shenzhen Convention and Exhibition Center and 47.4 km (29.4 mi) from Luohu Port.

What's nearby

  • Shenzhen World Exhibition & Convention Center - 2 min walk - 0.2 km
  • Huafa Ice and Snow World - 1 min drive - 1.8 km
  • Window of the World - 30 min drive - 34.6 km
  • Shenzhen Convention and Exhibition Center - 41 min drive - 45.6 km
  • Luohu Port - 52 min drive - 52.4 km

Getting around

  • Shenzhen World North Station - 13 min walk
  • Humen Railway Station - 23 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 21 min drive

Restaurants

  • ‪Gusto - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Lobby Bar - ‬3 min drive
  • ‪Hey Tea - ‬4 min drive
  • ‪Courtyard Executive Lounge - ‬5 min drive

About this property

Hilton Shenzhen World Exhibition & Convention Center

Hilton Shenzhen World Exhibition & Convention Center offers its guests a seasonal outdoor pool, an indoor pool, a steam room, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 21 meeting rooms, and coworking spaces. Event space at this hotel measures 31216 square feet (2900 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hilton Shenzhen World Exhibition & Convention Center. Self parking is free.

  • 325 guestrooms or units
  • 31216 sq ft of conference space
  • 2900 sq. m of conference space
  • Poolside lounge chairs
  • Ski lift tickets
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
  • Dining venue
Hilton Shenzhen World Exhibition & Convention Center offers 325 air-conditioned accommodations with minibars and a safe. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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The price is AU$156
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 227.70 for adults and CNY 128.70 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Executive Lounge
  • Kitchencraft
  • Lobby Lounge
  • NoDu
  • Qing Ya

Things to do

  • 24-hour gym
  • Indoor pool
  • Seasonal outdoor pool
  • Ski passes
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business centre
  • 31,216 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 227.7 for adults and from CNY 128.7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WePay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay and WePay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hilton Shenzhen World Exhibition & Convention Center Hotel
Hilton Shenzhen World Exhibition & Convention Center Shenzhen

Frequently asked questions

What is the cancellation policy at Hilton Shenzhen World Exhibition & Convention Center?

Hilton Shenzhen World Exhibition & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Shenzhen World Exhibition & Convention Center?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Hilton Shenzhen World Exhibition & Convention Center on 1 Nov 2026 start from AU$115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Shenzhen World Exhibition & Convention Center?

Yep, Hilton Shenzhen World Exhibition & Convention Center has a free self car park.

Does Hilton Shenzhen World Exhibition & Convention Center have a pool?

Hilton Shenzhen World Exhibition & Convention Center has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 11:00 PM (Seasonal outdoor pool open from June to October).

Does Hilton Shenzhen World Exhibition & Convention Center serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Shenzhen World Exhibition & Convention Center?

No, Hilton Shenzhen World Exhibition & Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Shenzhen World Exhibition & Convention Center?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hilton Shenzhen World Exhibition & Convention Center?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Shenzhen World Exhibition & Convention Center?

Furry friends are welcome at Hilton Shenzhen World Exhibition & Convention Center, with food and water bowls on offer.

Hilton Shenzhen World Exhibition & Convention Center Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 78 out of 94 reviews
Rating 8 - Good. 12 out of 94 reviews
Rating 6 - Okay. 3 out of 94 reviews
Rating 4 - Poor. 0 out of 94 reviews
Rating 2 - Terrible. 1 out of 94 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and well kept biz hotel.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and room was excellent.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay. The hotel has very polite staff and they are very helpful, the swimming pool is big except I wish to have warmer water
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hilton. The staff were friendly, professional, and always willing to help, including arranging transportation for me. The food was excellent, the room was clean and comfortable, and the bed was amazing. I was truly impressed by the overall experience and would definitely stay here again on my next visit. Highly recommended! ⭐⭐⭐⭐⭐
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel to stay
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, great access to the convention center
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice hotel, wide room
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
國際會議中心和會議中心只差兩個字，原來地點相差40公里。我搞錯了，所以浪費了一小時地鉄車程。 It’s far away from Convention Centre, more than 40 km. Look carefully the address and name before your confirmation . It’s quiet there and not yet developed area.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel great service best buffet My only complaint was there wifi is very slow
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooom, very helpful staff. Sheets and pillow are very comfortable. If you are coming to Shenzhen Convention center, they have a veey convenient transfer service that drops you off at the entrance hall of the venue.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and new location! Clean rooms.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the exhibition venue.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near convention
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great and comfortable. Staff were good. One complaint, the outdoor pool doesn't open until 2:00pm. That was disappointing. Also the area is brand new and although quiet, no shops or restaurants close by.
View from executive lounge.
Lounge in 4th floor.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Clea
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Be Aware Before You Book Communication can be challenging, as many staff members have very limited English skills. Be prepared to bring plenty of patience. At times, it may be difficult both to understand and to make yourself understood. The hotel's restaurants are not bad at all—the service and food are good—but the prices can feel absurdly high when compared to restaurants of a similar quality elsewhere in the city. Consider using them only as a last resort. That said, the hotel itself is excellent. It is very well located directly across from the Convention Center and offers a great combination of quality and reasonable room rates. Highly recommended, provided you keep the above considerations in mind.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room I booked had a large comfortable bed and an extremely well-lit and half-open spaced spacious bathroom. I especially loved that they offered a smart bidet and a large bathtub. They even used robot for deliveries to my room so I don't need to go down to the lobby for pick-ups or feel awkward when I opened door with pajamas on to retrieve deliveries. The hotel is around 10-15 mins drive away from ShenZhen international airport so it was pretty close. There's a large cafe/coffee bar with lots of comfy seats on lobby level so hanging out with clients/friends or working on laptop was a breeze. Staff were friendly, helpful, and efficient. I am happy with my overall experience at this hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable with lots of amenities

This hotel is set in a very new area, located near a subway stop next to the Shenzhen Convention and Exhibition Center. The hotel has great staff who are very responsive and flexible. Jamie in the executive lounge was very helpful and answered many questions for us. My first room smelled smoky and the staff immediately changed me to a more comfortable room without a smoky smell and were apologetic about it. The breakfast is expansive with many good options for western visitors. And the gym and pool are amazing. The gym is available 24 hours for those with jet lag and is kept super clean. The ladies change room has a hot tub and a salt block sauna. The indoor pool is open in the morning and has distinctive areas for both play and for those wanting to swim laps. (swim caps required) I wish the outdoor pool was open before 2 p.m. daily. It's good to realize beforehand that in this area, there is no boardwalk to walk next to the water.
Stayed 6 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay at Hilton Shenzhen

The Hotel is still fairly new, rooms are well designed and spacious. Beds are comfortable and linen clean and fresh. Room fridge is only stocked on requests. Wifi connectivity was not great and caused a few interruptions while working. Business center is only available if you book on the executive levels. They did however allow me to sit there the one afternoon on request. Restaurant provides a wide range of cuisine. The food was very good. The area is still being developed and for foreigners visiting this can be a bit of a challenging as the closest ATM was one train stop away. Reception, when booking in was very organized and arranged extra towels without asking when they saw were 3 people staying in the room. Concierge was very help full to arrange transfer to Hong Kong Airport on the last day.
Stayed 4 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Shareable Dining Table

I had an unpleasant experience during breakfast at your hotel. I had briefly left my table—after switching the status sign to red, indicating it was occupied—to get a cup of coffee. When I returned, I was surprised to find that all my unfinished food & cutlery were cleared away, and another guest was seated at my table. When I asked about this, the waiter brusquely told me that it was a four-seater table, as if that justified removing my belongings without any consideration. While I’m absolutely fine with sharing a table—even though there were still empty ones available—the lack of clear signage created unnecessary confusion. To prevent similar misunderstandings in the future, I recommend providing an additional sign that clearly indicates whether a table is shareable or not. This simple gesture could greatly improve the dining experience for all guests.
Stayed 1 night in Jun 2025