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Hard Rock Hotel Shenzhen

5.0 star property
Luxury Shenzhen hotel connected to a shopping centre, within walking distance of Mission Hills Ecological Sports Park

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Photo gallery for Hard Rock Hotel Shenzhen

Outdoor pool, open 10:00 AM to 7:00 PM, pool loungers
Children's activities
Deluxe Room, 1 King Bed (Gold)
Daily buffet breakfast (CNY 158.7 per person)
Game room
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110
  • Popular LocationMission Hills Ecological Sports Park6 min walk
  • Popular LocationShenzhen Guanlan Landscape and Cultural Park5 min drive
  • Popular LocationMission Hills Golf Club13 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)44 min drive

Room options

View all photos for Studio Twin Suite

Studio Twin Suite

Studio Twin Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
  • 77 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio King Suite

Studio King Suite

Studio King Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Gold)

Deluxe Room, 1 King Bed (Gold)

Deluxe Room, 1 King Bed (Gold)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Executive Lounge
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Mission Hills Resort Shenzhen
Pool
Spa
Pet-friendly
Kids pool
4.3 out of 5, Excellent, (229)
The price is AU$151
for 1 night
includes taxes & fees
27 May - 28 May
Mission Hills Resort Shenzhen

About the area

Shenzhen

At Hard Rock Hotel Shenzhen, you'll be connected to a shopping centre and 0.5 km (0.3 mi) from Mission Hills Ecological Sports Park. Highlights at this luxury hotel include indoor private hot tubs, free WiFi and free high-speed Internet. .The restaurant, Hard Rock Cafe, serves American cuisine. GMT +8 Lobby Bar is the hotel's own lobby lounge. Enjoy the outdoor swimming pool, free kids' club, gym and outdoor tennis court. 21528 square feet (2000 square metres) of event facilities include conference space, and other business amenities include a business centre. Added amenities include free WiFi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 15-minute drive of this 5-property class Longhua District hotel include Shenzhen Guanlan Landscape and Cultural Park and Mission Hills Golf Club.

What's nearby

  • Mission Hills Ecological Sports Park - 6 min walk
  • Shenzhen Guanlan Landscape and Cultural Park - 5 min drive
  • Mission Hills Golf Club - 13 min drive
  • Dafen Oil-Painting Village - 16 min drive
  • Shenzhen Safari Park - 25 min drive

Getting around

  • Mission Hills Station - 7 min walk
  • Pinghu Railway Station - 10 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 45 min drive

Restaurants

  • 上岛咖啡 - 14 min walk
  • 深圳赛维纳新翼酒店 - 6 min walk
  • 尚峰塑胶有限公司 - 10 min walk
  • 大堂吧 - 4 min walk
  • 深圳大地机床工具有限公司 - 13 min walk

About this property

Hard Rock Hotel Shenzhen

Luxury Shenzhen hotel connected to a shopping centre, within walking distance of Mission Hills Ecological Sports Park
Hard Rock Hotel Shenzhen offers its guests a seasonal outdoor pool, an outdoor tennis court, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 21528 square feet (2000 square metres) and includes conference space. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the luxury Hard Rock Hotel Shenzhen. Free self parking is available.

This 5-star Shenzhen hotel is smoke free.

  • 258 guestrooms or units
  • 3 dining venues
  • 21528 sq ft of conference space
  • 2000 sq. m of conference space
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hard Rock Hotel Shenzhen offers 258 air-conditioned accommodations, which are accessible via exterior corridors, and features indoor private hot tubs and a safe. This individually decorated accommodation has separate dining areas and includes dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and hairdryers.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: CNY 158.70 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • GMT +8 Lobby Bar
  • Hard Rock Cafe
  • Sessions

Things to do

  • 36 holes of golf
  • Billiards/pool table
  • Designer stores
  • Free children's club
  • Golf driving range
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Dining table
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • In-room accessibility
  • Lift
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Free bottled water
  • Room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property requires guests to wear a swim cap in the pool.

Access methods

Staffed front desk

Pets

  • Pets: CNY 380 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158.7 per person
  • Pet fee: CNY 380 per pet, per night
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available.

We should mention

  • The seasonal pool will open in March and close in December.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Shenzhen?

Hard Rock Hotel Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Shenzhen?

As of 13 May 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Shenzhen on 15 May 2024 start from AU$179.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Shenzhen?

Yep, Hard Rock Hotel Shenzhen has a free self car park.

Does Hard Rock Hotel Shenzhen have a pool?

Hard Rock Hotel Shenzhen has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM (Seasonal outdoor pool open from March to December).

What makes Hard Rock Hotel Shenzhen a romantic place to stay?

Romance packages and a lounge bar, as well as Hot tubs and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Hard Rock Hotel Shenzhen.

Are there hot tubs in the rooms at Hard Rock Hotel Shenzhen?

Yep, all rooms come with private hot tubs.

Does Hard Rock Hotel Shenzhen serve breakfast?

Sure does, buffet breakfast is served daily.

Is there a free airport shuttle available at Hard Rock Hotel Shenzhen?

No, Hard Rock Hotel Shenzhen does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel Shenzhen?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hard Rock Hotel Shenzhen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Shenzhen?

Furry friends are welcome at Hard Rock Hotel Shenzhen, with food and water bowls on offer.

Is there a golf course on site at Hard Rock Hotel Shenzhen?

There is a golf course next to Hard Rock Hotel Shenzhen.

Hard Rock Hotel Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 410 out of 744 reviews" "
Rating 8 - Good. 264 out of 744 reviews" "
Rating 6 - Okay. 45 out of 744 reviews" "
Rating 4 - Poor. 14 out of 744 reviews" "
Rating 2 - Terrible. 11 out of 744 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Wai Shan Dorothh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Shenzhen
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
Stayed 5 nights in Nov 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service
Nice but little bit old
Stayed 1 night in Oct 2023

6/10 Okay

Raph

Disliked: Amenities, property conditions & facilities
the room conditions are below standard. stuff are broken
Stayed 1 night in Sep 2023

10/10 Excellent

Zachary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great, if a little too warm, Hotel
Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
Stayed 2 nights in Sep 2021

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haven
Stayed for 6 nights. The staff were pleasant, the room clean, and most facilities open. We loaned the guitar and record player, used the pool and gym. All in pretty good repair. Across the road is a mall with great eateries and it’s next to Mission Hill’s activities park.
Looking towards hotel from metro station
Record player with random selection
Legendary burger
Standard morning buffet- limited during the week, but epic on the Sunday
Stayed 6 nights in Jun 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family get-away
This place is perfect! Swimming and live music in the hotel. Ice skating, trampoline park, cinema, and bowling at the mall directly across the street...a great get-away for our family! The room was beautiful, spaciuos, and comfortable. We'll be back!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, some facilities lacking.
Great hotel, service was good. Positive, attentive staff. Evening buffet had good choice, but more sweets than savory. Swimming pool and rooftop bar had quite limited opening times and the main bar was closed for the whole stay.
Stayed 3 nights in Apr 2021