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Hotel Description

At Hard Rock Hotel Shenzhen, you'll be connected to a shopping center and 0.5 km (0.3 mi) from Mission Hills Ecological Sports Park. Highlights at this luxury hotel include indoor private spa tubs, free WiFi, and free internet.

The restaurant, Hard Rock Cafe, serves American cuisine. GMT +8 Lobby Bar is the hotel's own lobby lounge. Enjoy the outdoor swimming pool, free kids' club, gym, and outdoor tennis court. 21528 square feet (2000 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free self parking, along with the convenience of a free area shuttle.

Places within a 15-minute drive of this 5-star Longhua District hotel include Shenzhen Guanlan Landscape and Cultural Park and Mission Hills Golf Club.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$220* Per night/room 9 Apr. - 10 Apr.

Studio Twin Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Studio King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Gold)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Property Features

Hard Rock Hotel Shenzhen offers its guests a seasonal outdoor pool, an outdoor tennis court, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 21528 square feet (2000 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the luxury Hard Rock Hotel Shenzhen. Free self parking is available. This 5-star Shenzhen hotel is smoke free.

  • 258 guestrooms or units
  • 3 dining venues
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Free area shuttle
  • Laundry facilities
  • Playground on site
  • Separate dining area

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Mission Hills Station (0.6 km / 0.4 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Hard Rock Hotel Shenzhen offers 258 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and safes. These individually decorated accommodations have separate dining areas and include dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers. This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Private indoor hot tub
  • Dining room
  • Sitting area
  • Deep soaking tub
  • In-room dining
  • LCD television
  • Satellite channels
  • Electric kettle
  • Pillow options
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Hard Rock Cafe - This restaurant specializes in American cuisine.

Sessions - This restaurant specializes in international cuisine. Open daily.

GMT +8 Lobby Bar - Onsite lobby lounge. Open daily.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property requires guests to wear a swim cap in the pool.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350 per night.

Pet Policy

  • Pets: CNY 380 per pet, per night
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

  • Service animals not allowed
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158.7 per person
  • Pet fee: CNY 380 per pet, per night
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Shenzhen
  • Hard Rock Hotel Shenzhen
  • Hard Rock Hotel Shenzhen Hotel
  • Hard Rock Hotel Shenzhen Shenzhen
  • Hard Rock Hotel Shenzhen Hotel Shenzhen

You should know

  • The seasonal pool will open in March and close in December.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.