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ANDAZ SHENZHEN BAY, BY HYATT

4.5 star property
Luxury hotel connected to a shopping centre in Shenzhen with 3 restaurants

Photo gallery for ANDAZ SHENZHEN BAY, BY HYATT

Deluxe Room, 1 King Bed (Partial Bay View) | View from room
Lobby
Exterior
Suite, 1 King Bed, Bay View | View from room
Indoor pool, open 6:00 AM to 10:30 PM, pool loungers, lifeguards on site

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Gym
  • Housekeeping
The current price is AU$473
includes taxes & fees
2 July - 3 July

Explore the area

Map
2600, Keyuan South Road, Nanshan District, Shenzhen, Guangdong, 518052
  • MixC Shopping Mall
    ‪3 min walk‬
  • Shenzhen Bay Port
    ‪19 min walk‬
  • Window of the World
    ‪6 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪17 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View (Panoramic)

Deluxe Room, 1 King Bed, Bay View (Panoramic) | View from room

Deluxe Room, 1 King Bed, Bay View (Panoramic)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 76 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Partial Bay View)

Deluxe Room, 1 King Bed (Partial Bay View) | View from room

Deluxe Room, 1 King Bed (Partial Bay View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View

Suite, 1 King Bed, Bay View | View from room

Suite, 1 King Bed, Bay View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 110 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Premium bedding, down duvets, free minibar, in-room safe

Room, 1 King Bed, Bay View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

Room, 2 Single Beds, Bay View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

About the area

Shenzhen

You'll be connected to a shopping centre at ANDAZ SHENZHEN BAY, BY HYATT, and within just a 10-minute stroll of MixC Shopping Mall and Shenzhen Bay Park. Highlights at this luxury hotel include 3 restaurants, an indoor swimming pool and a bar/lounge. .The fine-dining restaurant, East Room 东室, serves Chinese cuisine and is open for lunch and dinner. Bar 1919 is the hotel's own cocktail bar. Enjoy the gym, sauna, pool loungers and lifeguards on site. 4176 square feet (388 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Continental breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of train pick-up service. .Sights within a 10-minute drive of this 4.5-property class Nanshan hotel include Shenzhen Bay Sports Center and Mangrove Seashore Ecological Park.

What's nearby

  • MixC Shopping Mall - 3 min walk - 0.3 km
  • Coastal City - 13 min walk - 1.1 km
  • Shenzhen Bay Port - 19 min walk - 1.6 km
  • Shenzhen University - 3 min drive - 3.2 km
  • Window of the World - 6 min drive - 5.2 km

Getting around

  • Hong Kong Tin Shui Wai Station - 12 min drive
  • Dengliang East Station - 15 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 38 min drive

Restaurants

  • ‪肯德基 - ‬15 min walk
  • ‪McDonald's 麦当劳 - ‬5 min drive
  • ‪McDonald’s 麦当劳 - ‬17 min walk
  • ‪橘焱胡同烧肉夜食 - ‬14 min walk
  • ‪必胜客 - ‬14 min walk

About this property

ANDAZ SHENZHEN BAY, BY HYATT

Luxury hotel connected to a shopping centre in Shenzhen with 3 restaurants
ANDAZ SHENZHEN BAY, BY HYATT offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

9 meeting rooms and limo/town car service are available. Event space at this hotel measures 4176 square feet (388 square metres) and includes conference space. The luxury ANDAZ SHENZHEN BAY, BY HYATT also features multilingual staff, a garden, and concierge services. A cruise ship terminal shuttle and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of ANDAZ SHENZHEN BAY, BY HYATT was completed in December 2020.

This 4.5-star Shenzhen hotel is smoke free.

  • 220 guestrooms or units
  • 25 levels
  • 3 dining venues
  • 4176 sq ft of conference space
  • 388 sq. m of conference space
  • Built in 2020
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
ANDAZ SHENZHEN BAY, BY HYATT offers 220 accommodations with free minibar items and minibars. This individually decorated and furnished accommodation has separate dining areas and includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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includes taxes & fees
2 July - 3 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Secured parking on site (CNY 60 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: CNY 288 to 288 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Bar 1919
  • East Room 东室
  • May Flower 五月花
  • Veranda 谧园
  • West Room 西室

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's toys
  • Dining table
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4,176 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 25 floors
  • Banquet hall
  • Built in 2020
  • Lifeguards
  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 583.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CNY 288 to 288 for adults and CNY 0 to 288 for children
  • Secured self-parking fee: CNY 60 per day (in/out privileges)
  • Rollaway bed fee: CNY 583.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, mobile payments and Alipay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Andaz Shenzhen Bay
ANDAZ SHENZHEN BAY, BY HYATT Hotel
ANDAZ SHENZHEN BAY, BY HYATT Shenzhen
ANDAZ SHENZHEN BAY, BY HYATT Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at ANDAZ SHENZHEN BAY, BY HYATT?

ANDAZ SHENZHEN BAY, BY HYATT offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ANDAZ SHENZHEN BAY, BY HYATT?

As of 1 July 2025, prices found for a 1-night stay for 2 adults at ANDAZ SHENZHEN BAY, BY HYATT on 2 July 2025 start from AU$473.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ANDAZ SHENZHEN BAY, BY HYATT?

Yep, ANDAZ SHENZHEN BAY, BY HYATT has a secured self car park with in/out privileges for CNY 60 per day. Onsite parking is limited.

Are there any beaches close to ANDAZ SHENZHEN BAY, BY HYATT?

The closest beach to ANDAZ SHENZHEN BAY, BY HYATT is Golden Beach (16.4 km).

Does ANDAZ SHENZHEN BAY, BY HYATT have a pool?

ANDAZ SHENZHEN BAY, BY HYATT has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:30 PM.

What luxury perks are available at ANDAZ SHENZHEN BAY, BY HYATT?

ANDAZ SHENZHEN BAY, BY HYATT features an indoor pool, a steam room and 3 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes ANDAZ SHENZHEN BAY, BY HYATT a romantic place to stay?

Couples dining and a champagne service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at ANDAZ SHENZHEN BAY, BY HYATT.

Is ANDAZ SHENZHEN BAY, BY HYATT family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as baby baths and children's slippers in the guestrooms, it's no surprise that ANDAZ SHENZHEN BAY, BY HYATT is a hit with families.

Does ANDAZ SHENZHEN BAY, BY HYATT serve breakfast?

Yeah, continental breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at ANDAZ SHENZHEN BAY, BY HYATT?

No, ANDAZ SHENZHEN BAY, BY HYATT does not offer an airport shuttle service.

Is there a bar or restaurant at ANDAZ SHENZHEN BAY, BY HYATT?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ANDAZ SHENZHEN BAY, BY HYATT?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ANDAZ SHENZHEN BAY, BY HYATT?

No, only service animals are allowed.

ANDAZ SHENZHEN BAY, BY HYATT Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 45 reviews
Rating 8 - Good. 6 out of 45 reviews
Rating 6 - Okay. 1 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Centreville

Liked: Cleanliness, staff & service, property conditions & facilities
So cool good place
Stayed 1 night in Mar 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Property conditions & facilities, room comfort
Beautiful people in an amazing property. Will definitely return.
Stayed 1 night in Jan 2025

10/10 Excellent

Gaurav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High tech
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024

10/10 Excellent

shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, good outlay.
Stayed 3 nights in Aug 2024

8/10 Good

Fee Man Julie

Stayed 1 night in Jul 2024

8/10 Good

Shimin

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jian yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Jiahui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the design of the hotel
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ZHAOSEHNG

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
整體來講質素不錯，尤其是早餐選擇很多。不足的是一些細節，這和職員的見識和自身悟性有關。
Stayed 1 night in Feb 2025

10/10 Excellent

KA KAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Siu Pang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay, will visit again

Frank Kuang was very helpful upon checking in he explained a bit of history of the hotel. Tamsie Zhang handling my check out and upon request, she gifted me a very special Andaz luggage. Thh highlight of the stay was the hotel dog Max, the free daily happy hour and the Santa Clause present gifting moment. If there were newspapers it would be a cherry on top!
Happy hour with my gift from Santa
Beautiful Christmas tree at the entrance
This is Max :)
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Wai yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

PEI-CHUN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
隔音很不好，三更半夜隔壁房間的關門聲都聽的很清楚，外面在施工也是一大清早就開始敲。
Stayed 2 nights in Sep 2024

10/10 Excellent

wing ki

Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally good

Excellent stay , will be back
Stayed 1 night in Jul 2024

10/10 Excellent

Hiu Wai

Stayed 1 night in Jun 2024

6/10 Okay

Shu wang

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超棒的设计 体验很好
Stayed 1 night in May 2024

10/10 Excellent

Yuchun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

LAN CHING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會想去第二次的酒店

服務好好，成間酒店沒有舊式的櫃檯，辦理服務時與客人近距離接觸，感覺十分親切。酒店設計新穎，早餐質素普普通通，沒有什麼特別。由5:30至7:30有免費的酒水及茶點供應
Stayed 1 night in May 2024