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Kempinski Hotel Shenzhen China

5.0 star property
Luxury hotel connected to a shopping centre in Shenzhen with free parking

Photo gallery for Kempinski Hotel Shenzhen China

Lobby
Premium bedding, down duvets, minibar, in-room safe
Deluxe Suite
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Air conditioning
  • 24/7 front desk
The current price is AU$180
includes taxes & fees
4 May - 5 May

Explore the area

Map
Hai De San Dao Hou Hai Bin Rd, Nanshan District, Shenzhen, Guangdong, 518054
  • Coastal City
    ‪9 min walk‬
  • Shenzhen University
    ‪16 min walk‬
  • Shenzhen Bay Port
    ‪6 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪33 min drive‬

Room options

View all photos for Premium Room King

Premium bedding, down duvets, minibar, in-room safe

Premium Room King

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout curtains
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
Smart TV
Separate bedroom
  • City view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Salon Suite

Executive Salon Suite

Executive Salon Suite

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Down duvet
  • City view
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Room King

Premium bedding, down duvets, minibar, in-room safe

Grand Deluxe Room King

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout curtains
  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Room King

Executive Deluxe Room King

Executive Deluxe Room King

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout curtains
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Twin

Deluxe Room Twin | Living area

Deluxe Room Twin

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout curtains
  • City view
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room King

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room King

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout curtains
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room Twin

Premium bedding, down duvets, minibar, in-room safe

Premium Room Twin

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout curtains
  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Deluxe Room Twin

Premium bedding, down duvets, minibar, in-room safe

Grand Deluxe Room Twin

Highlights

Lanai
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout curtains
  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Shenzhen

You'll be connected to a shopping centre at Kempinski Hotel Shenzhen China, and within a 20-minute stroll of Shenzhen University and MixC Shopping Mall. Highlights at this luxury hotel include indoor private hot tubs, free WiFi and free high-speed Internet. .The restaurant, Seasons Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym and sauna. Business travelers can take advantage of a meeting room, a business centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute drive of this 5-property class Nanshan hotel include Window of the World and Shenzhen Convention and Exhibition Center.

What's nearby

  • Coastal City - 9 min walk - 0.8 km
  • Shenzhen University - 16 min walk - 1.4 km
  • MixC Shopping Mall - 19 min walk - 1.7 km
  • Window of the World - 6 min drive - 5.8 km
  • Shenzhen Bay Port - 6 min drive - 6.2 km

Getting around

  • Houhai Station - 4 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 33 min drive

Restaurants

  • ‪日本料理味彩梦厨房 - ‬15 min walk
  • ‪Bar ZERO - ‬13 min walk
  • ‪Teabank - ‬8 min walk
  • ‪So Cafe - ‬10 min walk
  • ‪所在清吧 - ‬12 min walk

About this property

Kempinski Hotel Shenzhen China

Luxury hotel connected to a shopping centre in Shenzhen with free parking
Kempinski Hotel Shenzhen China offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, a meeting room, and limo/town car service. The luxury Kempinski Hotel Shenzhen China also features tour/ticket assistance, coffee/tea in common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 383 guestrooms or units
  • 25 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Kempinski Hotel Shenzhen China offers 383 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to lanais. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and free newspapers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German, Russian

Similar properties

Exterior

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 161 reviews
The price is AU$140
includes taxes & fees
11 May - 12 May
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 219.21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hai Tao Restaurant
  • Seasons Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kempinski Hotel Shenzhen China

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 219.21 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kempinski Hotel Shenzhen China
Kempinski Shenzhen China
Shenzhen Kempinski Hotel
Kempinski Shenzhen China
Kempinski Hotel Shenzhen China Hotel
Kempinski Hotel Shenzhen China Shenzhen
Kempinski Hotel Shenzhen China Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Kempinski Hotel Shenzhen China?

Kempinski Hotel Shenzhen China offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kempinski Hotel Shenzhen China?

As of 3 May 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel Shenzhen China on 4 May 2025 start from AU$180.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kempinski Hotel Shenzhen China?

Yep, Kempinski Hotel Shenzhen China has a free self car park.

Are there any beaches close to Kempinski Hotel Shenzhen China?

The closest beach to Kempinski Hotel Shenzhen China is Golden Beach (17.5 km).

Does Kempinski Hotel Shenzhen China have a pool?

Kempinski Hotel Shenzhen China has an indoor pool.

What luxury perks are available at Kempinski Hotel Shenzhen China?

Kempinski Hotel Shenzhen China features a health club, an indoor pool and a sauna. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Kempinski Hotel Shenzhen China a romantic place to stay?

A lounge bar and 24-hour room service, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Kempinski Hotel Shenzhen China.

Are there hot tubs in the rooms at Kempinski Hotel Shenzhen China?

Yep, all rooms come with private hot tubs.

Does Kempinski Hotel Shenzhen China serve breakfast?

Yeah, buffet brekkie is on offer at Kempinski Hotel Shenzhen China.

Is there a free airport shuttle available at Kempinski Hotel Shenzhen China?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Kempinski Hotel Shenzhen China?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Kempinski Hotel Shenzhen China?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Kempinski Hotel Shenzhen China?

No, pets and service animals are not allowed.

Kempinski Hotel Shenzhen China Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 176 out of 397 reviews
Rating 8 - Good. 145 out of 397 reviews
Rating 6 - Okay. 48 out of 397 reviews
Rating 4 - Poor. 18 out of 397 reviews
Rating 2 - Terrible. 10 out of 397 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jackson, Pico Rivera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff can be much friendlier! Hotel is beautiful
Stayed 4 nights in Nov 2024

8/10 Good

Yishu

Liked: Cleanliness, staff & service, property conditions & facilities
One of service desk persons was not patient when my friend was asking about parking validation. The service desk lady was rude though she did not speak any bad words to my friend. I hope it will never happen to other guests and visitors of guests.
Stayed 5 nights in Nov 2024

6/10 Okay

Hax

Travelled with partner
Disliked: Staff & service, property conditions & facilities
the hotel is a bit old, staff and service are soso
Stayed 1 night in Oct 2024

10/10 Excellent

Firas

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

ORACHAT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place for the dollar is hard to beat in Shenzhen.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the price this is 5*. It may be aged a little and rooms a bit small, but for what you get, where it is, for the fee - hard to beat.
Stayed 1 night in Jul 2024

10/10 Excellent

Liying

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, right next to shopping centre. Staff are very friendly
Stayed 2 nights in Jul 2024

6/10 Okay

Howard

Business traveller
Liked: Staff & service
A bit aged and old
Stayed 1 night in Jun 2024

8/10 Good

Wenfeng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are bit old, need to be renovated soon. Staffs are nice and helpful.
Stayed 4 nights in May 2024

6/10 Okay

lijia

Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best evening buffet in Shenzhen, from my view. I know many may not agree.
Stayed 2 nights in Mar 2024

10/10 Excellent

amit

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Apr 2024

8/10 Good

Yong

Stayed 2 nights in Apr 2024

8/10 Good

Yan

Stayed 1 night in Mar 2024

10/10 Excellent

Aloysius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Puran Chand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pleasant stay
Stayed 2 nights in May 2022

8/10 Good

HUI

Stayed 1 night in Nov 2020

2/10 Terrible

MENGJING

Stayed 1 night in Sep 2020

10/10 Excellent

Hung-Lieh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Pallage Thushara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel.

Good hotel. Staff can speak English and happy to help.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location and good facilities. But the room was not big, I stayed in one room with king bed, I needed more space for my luggages. Also the staff made mistakes about price when I checked out, worked well in the end with no apology.
Stayed 4 nights in Nov 2019