Crowne Plaza Shenzhen Futian, an IHG Hotel: Deals & Reviews (Shenzhen, CHN)

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Luxury hotel connected to the convention centre in Shenzhen with 3 restaurants

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

8.6

Excellent

Popular amenities

Breakfast available

Pool

Gym

Free WiFi

Air conditioning

Parking included

Check out the area

Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048

Coco Park Shopping Center17 min walk
Huaqiangbei3 min drive
Shenzhen Convention and Exhibition Center4 min drive
Shenzhen (SZX-Shenzhen Intl.)35 min drive

Room options

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

Sleeps 3
1 King Bed

Upgrade Premium Room

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

Sleeps 3
1 Single Bed

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

City view
Sleeps 3
1 King Bed

Premium Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

Sleeps 3
1 King Bed

Standard Room

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

27 sq m
Sleeps 3
1 Single Bed

Presidential Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

Sleeps 3
1 King Bed

2 Twin Beds Premium Room

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

33 sq m
City view
Sleeps 3
2 Double Beds

2 Twin Beds Standard High Floor

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

27 sq m
City view
Sleeps 4
2 Double Beds

2 Twin Beds Standard

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

25 sq m
City view
Sleeps 4
2 Double Beds

1 King Bed Standard High Floor

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

27 sq m
City view
Sleeps 3
1 King Bed

1 King Bed Standard

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

27 sq m
City view
Sleeps 3
1 King Bed

Club Room, 2 Double Beds

Highlights

Soundproofed

Air conditioning

Club Lounge

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

42 sq m
City view
Sleeps 3
2 Double Beds

Executive Suite, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

33 sq m
City view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, City View

Highlights

Soundproofed

Air conditioning

Club Lounge

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

67 sq m
City view
Sleeps 3
1 King Bed

Club Room, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Club Lounge

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

42 sq m
City view
Sleeps 3
1 King Bed

1 King Bed Premium Room

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

33 sq m
City view
Sleeps 3
1 King Bed

Standard Room (Upgraded)

Highlights

Soundproofed

Air conditioning

HDTV

Hypo-allergenic bedding

Pillow menu

Blackout curtains

Down duvet

Premium bedding

Sleeps 3
1 Single Bed

Similar properties

Pool

Parking included

Free WiFi

Restaurant

for 1 night

includes taxes & fees

30 May - 31 May

About the area

Shenzhen

Crowne Plaza Shenzhen Futian, an IHG Hotel places you in the centre of Shenzhen, connected to the convention centre and within a 30-minute stroll of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, MR Cafe, is open for breakfast, brunch, lunch and dinner. Connect (Lobby Lounge) is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the outdoor swimming pool, gym and pool loungers as well as access to aerobics classes. Meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4.5-property class Futian hotel include Huaqiangbei and Window of the World.

What's nearby

Coco Park Shopping Center - 17 min walk
Huaqiangbei - 3 min drive
Shenzhen Convention and Exhibition Center - 4 min drive
Huanggang Border Crossing - 5 min drive
Window of the World - 8 min drive

Getting around

Hong Kong Lok Ma Chau Station - 5 min drive
Shopping Park Station - 5 min walk
Shenzhen (SZX-Shenzhen Intl.) - 35 min drive

Restaurants

海苑酒家 - 3 min walk
知本味 - 3 min walk
雅舍私房菜 - 3 min walk
小辣椒 - 2 min walk
魅力四射 - 1 min walk

About this property

Crowne Plaza Shenzhen Futian, an IHG Hotel

Luxury hotel connected to the convention centre in Shenzhen with 3 restaurants

Crowne Plaza Shenzhen Futian, an IHG Hotel offers its guests an outdoor pool and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Crowne Plaza Shenzhen Futian, an IHG Hotel. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

1 building

391 guestrooms or units

41 levels

3 dining venues

Conference rooms

Built in 2006

Deli

Poolside lounge chairs

Umbrellas for the pool

Business centre (24 hours)

Conference centre

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Food/drink service (free)

Wedding services available

Corner/local shop

Gift shop

Beauty salon

Newspapers in lobby (free)

ATM

On-site shopping

Bellhop

Lift

Smoking in designated areas

Bar or lounge

Crowne Plaza Shenzhen Futian, an IHG Hotel offers 391 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

24-hour return airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Limo/town car service
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
3 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Carrianna Chinese Restaur
Connect (Lobby Lounge)
MR Cafe
Nishimura Japanese Restau

Things to do

Fitness classes
Gym
Outdoor pool
Piano
Shopping
Stereo
Yoga classes

Family friendly

Grocery/convenience store
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Free grocery shopping service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

24-hour business centre
Computer station
Conference centre
Meeting rooms

Outdoors

Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

41 floors
At least 10% of profits reinvested in community and sustainability
Ballroom
Banquet hall
Building
Built in 2006
Designated smoking areas
No plastic drinking straws

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Designer toiletries
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Slippers
Towels

Entertainment

LCD TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

More

Air conditioning (climate-controlled)
Desk
Desk chair
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

At check-in, guests must provide a negative PCR COVID-19 test result

Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for CNY 292.0 per night.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 173 per person
Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
Rollaway bed fee: CNY 292.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 72 hours prior to check-in.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marco Polo Hotel Shenzhen

Marco Polo Shenzhen

Shenzhen Marco Polo

Marco Polo Shenzhen Hotel Shenzhen

Marco Polo Shenzhen Hotel

Shenzhen Marco Polo Hotel

Marco Polo Hotel Shenzhen

Shenzhen Marco Polo Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Shenzhen Futian, an IHG Hotel?

Crowne Plaza Shenzhen Futian, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Shenzhen Futian, an IHG Hotel?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Shenzhen Futian, an IHG Hotel on 31 May 2024 start from AU$167.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Shenzhen Futian, an IHG Hotel?

Yep, Crowne Plaza Shenzhen Futian, an IHG Hotel has a free self car park.

Are there any beaches close to Crowne Plaza Shenzhen Futian, an IHG Hotel?

The closest beach to Crowne Plaza Shenzhen Futian, an IHG Hotel is Golden Beach (19.6 km).

Does Crowne Plaza Shenzhen Futian, an IHG Hotel have a pool?

Crowne Plaza Shenzhen Futian, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Crowne Plaza Shenzhen Futian, an IHG Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Shenzhen Futian, an IHG Hotel.

Does Crowne Plaza Shenzhen Futian, an IHG Hotel serve breakfast?

Yep, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Shenzhen Futian, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crowne Plaza Shenzhen Futian, an IHG Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Shenzhen Futian, an IHG Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Shenzhen Futian, an IHG Hotel?

No, pets are not allowed.

Crowne Plaza Shenzhen Futian, an IHG Hotel Reviews

8.6

Excellent

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Chantelle Yuk Ying Mui

Travelled with partner

11 Feb 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stay 2 nights during Chinese New Year. Feb 9-11, 2024. No heat in the room. Freezing cold for the first night. Checked with front-desk the next morning and to my surprises to find out an upscale brand hotel has no heating system setup. I was given a portable heater for the 2nd night. Front-desk did not tell me at check-in. I would not have selected this hotel if I had known this in advance.

Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

7 Jan 2024

Stayed 1 night in Jan 2024

10/10 Excellent

Qiang, Los Angeles

20 Oct 2023

Stayed 1 night in Oct 2023

8/10 Good

ANDY

Business traveller

12 Oct 2023

Liked: Cleanliness, staff & service, room comfort

Good location hotel if you are visiting shenzhen.

Been visiting the hotel many times before the pandemic, it was previous named Marco Polo, I guess now been taking over by Crowne Plaza. Very safe and convenient area, love it a lot!!

Stayed 2 nights in Oct 2023

10/10 Excellent

Samip

24 Aug 2023

Stayed 1 night in Aug 2023

10/10 Excellent

yuanli

9 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2023

8/10 Good

Jenny

8 July 2023

Stayed 1 night in Jul 2023

10/10 Excellent

Dragon

3 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Good location of the hotel with best staff service.

Stayed 1 night in Jul 2023

10/10 Excellent

Dragon

Travelled with family and small children

15 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities

工作人員態度親切友善.

Stayed 1 night in Jun 2023

8/10 Good

Mario, Vista

28 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Liked the overall effort of the staff Did not like The executive lounge is not attended in the morning The 4th floor fitness and spa areas seem to belong to some other operation. The place was loud and the people not of the same category as the crowne plaza staff

Stayed 5 nights in May 2023

Crowne Plaza Shenzhen Futian, an IHG Hotel

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Photo gallery for Crowne Plaza Shenzhen Futian, an IHG Hotel

Excellent

Popular amenities

Check out the area

Room options

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Standard Room, 1 King Bed, Accessible

Highlights

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Upgrade Premium Room

Highlights

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Standard Room, 1 King Bed, Business Lounge Access

Highlights

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Premium Room, 1 King Bed, Business Lounge Access

Highlights

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Standard Room

Highlights

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Presidential Suite, 1 King Bed

Highlights

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2 Twin Beds Premium Room

Highlights

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2 Twin Beds Standard High Floor

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2 Twin Beds Standard

Highlights

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1 King Bed Standard High Floor

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1 King Bed Standard

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Club Room, 2 Double Beds

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Executive Suite, 1 King Bed, City View

Highlights

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Suite, 1 Bedroom, City View

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Club Room, 1 King Bed, City View

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1 King Bed Premium Room

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Standard Room (Upgraded)

Highlights

Similar properties

Sheraton Shenzhen Futian Hotel

About the area

Shenzhen

What's nearby

Getting around

Restaurants

About this property

Crowne Plaza Shenzhen Futian, an IHG Hotel

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility