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Novotel Shenzhen Watergate

4.0 star property
Hotel with free parking, near Huaqiangbei

Photo gallery for Novotel Shenzhen Watergate

Daily buffet breakfast (CNY 108 per person)
Superior Room, 1 Queen Bed, City View
Gym
Free minibar, in-room safe, desk, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
  • Room service
  • Gym
  • 24/7 front desk
The current price is AU$106
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031
  • Place, Shenzhen Museum
    ‪5 min walk‬
  • Place, Shenzhen Grand Theater
    ‪6 min walk‬
  • Place, Huaqiangbei
    ‪11 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LED TV
Designer toiletries
Eco-friendly toiletries
Bidet
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LED TV
Separate bedroom
Designer toiletries
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LED TV
Designer toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, City View

Free minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Single Beds, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LED TV
Designer toiletries
Private bathroom
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

Free minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
LED TV
Designer toiletries
Eco-friendly toiletries
Bidet
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Shenzhen

Novotel Shenzhen Watergate places you in the centre of Shenzhen, within a short 5-minute stroll of Shenzhen Museum and Shenzhen Science and Technology Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .The buffet restaurant, Pin Fang, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 1399 square feet (130 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 4-property class Futian hotel include Huaqiangbei and Dongmen Pedestrian Street.

What's nearby

  • Shenzhen Science and Technology Museum - 5 min walk - 0.4 km
  • Shenzhen Museum - 5 min walk - 0.4 km
  • KK Mall - 6 min walk - 0.6 km
  • Shenzhen Grand Theater - 6 min walk - 0.6 km
  • Huaqiangbei - 11 min walk - 1.0 km

Getting around

  • Shenzhen Station - 2 min drive
  • Science Museum Station - 6 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 36 min drive

Restaurants

  • ‪Social - ‬10 min walk
  • ‪Decanter Bar 品酒阁 - ‬10 min walk
  • ‪挑嘴巴·重庆粉面（巴登店） - ‬7 min walk
  • ‪McDonald’s (麦当劳) - ‬4 min walk
  • ‪KFC (肯德基) - ‬8 min walk

About this property

Novotel Shenzhen Watergate

Hotel with free parking, near Huaqiangbei
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1399 square feet (130 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Novotel Shenzhen Watergate. Self parking is free.

  • 142 guestrooms or units
  • 14 levels
  • Conference rooms
  • 1399 sq ft of conference space
  • 130 sq. m of conference space
  • Built in 2000
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Shenzhen Watergate offers 142 air-conditioned accommodations with iPod docking stations and free minibar items. LED televisions come with satellite channels. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free WiFi
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  • Air conditioning
4.2 out of 5, Very good, 612 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 108 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pin Fang
  • Tang Gong

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,399 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Shenzhen Watergate

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 108 per person
  • Rollaway bed fee: CNY 280.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Novotel Watergate Hotel Shenzhen
Novotel Watergate Shenzhen
Shenzhen Novotel Watergate
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Novotel Shenzhen
Shenzhen Novotel
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Novotel Shenzhen Watergate?

Novotel Shenzhen Watergate offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Shenzhen Watergate?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Novotel Shenzhen Watergate on 13 Dec 2025 start from AU$106.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Shenzhen Watergate?

Yep, Novotel Shenzhen Watergate has a free self car park.

Is Novotel Shenzhen Watergate family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Novotel Shenzhen Watergate is a hit with families.

Does Novotel Shenzhen Watergate serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Novotel Shenzhen Watergate?

No, Novotel Shenzhen Watergate does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Shenzhen Watergate?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Novotel Shenzhen Watergate?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Shenzhen Watergate?

No, pets and service animals are not allowed.

Novotel Shenzhen Watergate Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 180 out of 646 reviews
Rating 8 - Good. 320 out of 646 reviews
Rating 6 - Okay. 91 out of 646 reviews
Rating 4 - Poor. 37 out of 646 reviews
Rating 2 - Terrible. 18 out of 646 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Makoto

Liked: Amenities
Good
Stayed 1 night in Jul 2025

8/10 Good

Makoto

Liked: Amenities, property conditions & facilities
Okay
Stayed 1 night in May 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

YANG, Fremont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very valuable hotel in that area, very mice restaurants around it and easy transportation,highly recommended
Stayed 1 night in Apr 2025

2/10 Terrible

kong

Travelled with family
Liked: Staff & service

A haunted hotel room

We were given room 1004 and it is haunted. Our room was blackout and in total darkness for 4 times as the room card flew off to the ground by itself breaking the circuit. It was on the ground each after we placed it back, we immediately request for changing of room and no questions were asked by the front desk.
Stayed 2 nights in Feb 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service
good location good service and late check out.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kah Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very friendly and helpful staff. Will stay again. Free fresh coffee latte every morning. Great if they have bidget spray and iron board.
Stayed 4 nights in Oct 2024

8/10 Good

Dimitrios

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tsun Fai John

Stayed 1 night in Jul 2024

10/10 Excellent

thiam choy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Derrick

Stayed 1 night in May 2023

6/10 Okay

Yanfei

Travelled with family and small children
Liked: Staff & service
Nice staff, good location, but the property has been there for many many years and the amenities & facilities don't look that clean.
Stayed 1 night in Sep 2021

4/10 Poor

yim hung

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is the worst I ever had! Don’t know how can they rate 4 stars! Staffs are not helpful at all
Stayed 4 nights in Dec 2020

8/10 Good

Dean, Edmonton

Travelled with family, Travelled with partner
Liked: Cleanliness
The hotel has a good location near Hongling metro station and Grand Theater Metro Station. There is a mall nearby and the room is very comfy. We didn't like the smoky smell in the hallways/elevators and that the pool was closed in July 2020.
Stayed 3 nights in Jul 2020

8/10 Good

HAMAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

SHUGUANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

CHAK KAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Aurelien

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved the hotel, the location (near Grand Theater and Shenzhen Museum), the friendly staff and the delicious breakfast buffet. My only qualm was some cigarette odor in non-smoking room.
Stayed 1 night in Nov 2019

8/10 Good

Michael, Singapore

Liked: Cleanliness, staff & service
Near 2 mrt stations as well as bus stations. Near banks as well. Swimming pool under repair.
Stayed 2 nights in Nov 2019

10/10 Excellent

Mary, Canada

Travelled with partner
Liked: Cleanliness, staff & service
Close to MTR, shopping mall and variety of restaurants.
Stayed 14 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were only there for one night. Hotel was clean, comfortable and the buffet breakfast was very good. Location right in the city centre.
Stayed 1 night in Oct 2019

6/10 Okay

Leylian

Service not very good and not really clean
Stayed 7 nights in Oct 2019

6/10 Okay

Patricia

Stayed 1 night in Aug 2019

10/10 Excellent

Fu Ying Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019