Hyatt Regency Grand Reserve Puerto Rico

4.0 star property
Beachfront, with full-service spa

Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

3 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Lobby
3 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Property grounds
2 bars/lounges, swim-up bar, poolside bar, beach bar

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Bar
The current price is AU$406
includes taxes & fees
27 July - 28 July

Explore the area

Map
200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745
  • Wyndham Rio Mar Golf Course
    ‪13 min drive‬
  • Carabali Rainforest Park
    ‪15 min drive‬
  • Luquillo Beach
    ‪15 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪36 min drive‬

Room options

Premium Room, 2 Double Beds, Garden View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(118 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room (2 QUEEN BEDS)

8.8 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Pillow-top bed
Blackout curtains
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Premier Villa (1 KING BED)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Premier Villa, Ocean View (1 KING BED)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Pillow-top bed
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Villa (2 QUEEN BEDS)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
  • 64 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

8.2 out of 10
Very good
(11 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Pillow-top bed
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(49 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Garden View

8.4 out of 10
Very good
(32 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(41 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Villa, Ocean View (2 Queen Beds)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Blackout curtains
  • 64 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Deluxe Villa, 1 King Bed, Ocean View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Blackout curtains
  • 64 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Oceanfront

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Separate bedroom
Pillow-top bed
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Garden View

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Villa, 1 King Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Pillow-top bed
Blackout curtains
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Oceanfront

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Río Grande

At Hyatt Regency Grand Reserve Puerto Rico, you'll be 10.3 km (6.4 mi) from Carabali Rainforest Park and 13.3 km (8.2 mi) from El Yunque National Forest. Highlights at this beachfront resort include 4 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include hot stone massages and sports massages along with body wraps, body scrubs and mani/pedis. The restaurant, Water's Edge, is open for breakfast and lunch. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site golf course and 24-hour gym. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a hot tub. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 4-property class Zarzal resort include The Outlet Ruta 66 and La Mina Falls.

What's nearby

  • Coco Beach Golf and Country Club - 2 min drive - 2.1 km
  • Wyndham Rio Mar Golf Course - 13 min drive - 10.4 km
  • Carabali Rainforest Park - 15 min drive - 13.0 km
  • Luquillo Beach - 15 min drive - 11.1 km
  • Bahia Beach - 19 min drive - 16.4 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 31 min drive

Restaurants

  • ‪Rico Pan Panaderia - ‬9 min drive
  • ‪Nori Asian Grill - ‬2 min walk
  • ‪5 O’Clock Somewhere Bar & Grill - ‬12 min drive
  • ‪Sand Trap Bar & Grill - ‬2 min walk
  • ‪Lobby Bar - ‬5 min walk

About this property

Hyatt Regency Grand Reserve Puerto Rico

Beachfront, with full-service spa
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Hyatt Regency Grand Reserve Puerto Rico, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Mediterranean resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Parking is available for a fee.

This 4-star Río Grande resort is smoke free.

  • 579 guestrooms or units
  • 2 levels
  • 20 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq. m of conference space
  • Built in 2003
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Regency Grand Reserve Puerto Rico offers 579 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Río Grande resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (USD 16.73 per night)
  • Valet parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 20 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nectar
  • Nori Asian Grill
  • Prime 787
  • Water's Edge

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 20 buildings
  • Built in 2003
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 20 for children
  • Airport shuttle fee: USD 96 per person (return)
  • Airport shuttle fee per child: USD 96 (return)
  • Self-parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gran Melia Golf
Gran Melia Golf Puerto Rico
Gran Melia Golf Resort
Melia Coco Beach Puerto Rico Resort Rio Grande
Gran Melia Puerto Rico
Gran Melia Puerto Rico Golf
Gran Melia Resort Puerto Rico
Puerto Rico Golf Resort
Puerto Rico Gran Melia
Puerto Rico Gran Melia Resort
Gran Melia Golf Resort Puerto Rico Rio Grande
Gran Melia Golf Puerto Rico Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Sol Melia Rio Grande
Gran Melia Rio Grande
Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Rio Grande
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico Resort Rio Grande
Melia Coco Beach Puerto Rico Rio Grande
Resort Melia Coco Beach Puerto Rico Rio Grande
Rio Grande Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Resort
Resort Melia Coco Beach Puerto Rico
Gran Melia Golf Resort Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Rio Grande

Frequently asked questions

What is the cancellation policy at Hyatt Regency Grand Reserve Puerto Rico?

Hyatt Regency Grand Reserve Puerto Rico offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Grand Reserve Puerto Rico?

As of 26 July 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Grand Reserve Puerto Rico on 27 July 2025 start from AU$343.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Grand Reserve Puerto Rico?

Yep, Hyatt Regency Grand Reserve Puerto Rico has a self car park for USD 16.73 per night.

Are there any beaches close to Hyatt Regency Grand Reserve Puerto Rico?

The closest beach to Hyatt Regency Grand Reserve Puerto Rico is Luquillo Beach (7.3 km).

Is there a spa on site at Hyatt Regency Grand Reserve Puerto Rico?

Yep, there is an onsite spa at Hyatt Regency Grand Reserve Puerto Rico. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hyatt Regency Grand Reserve Puerto Rico have a pool?

Yep, and guests love it! Hyatt Regency Grand Reserve Puerto Rico has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Hyatt Regency Grand Reserve Puerto Rico?

Hyatt Regency Grand Reserve Puerto Rico features 3 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Hyatt Regency Grand Reserve Puerto Rico a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Regency Grand Reserve Puerto Rico.

Is Hyatt Regency Grand Reserve Puerto Rico family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Grand Reserve Puerto Rico is a hit with families.

Does Hyatt Regency Grand Reserve Puerto Rico serve breakfast?

Yeah, travelers can't get enough of the buffet breakfast here! Served daily between 7:00 AM and 11:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt Regency Grand Reserve Puerto Rico?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hyatt Regency Grand Reserve Puerto Rico?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Grand Reserve Puerto Rico?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Hyatt Regency Grand Reserve Puerto Rico?

Yep, Hyatt Regency Grand Reserve Puerto Rico has an 18-hole golf course. Golf carts, a clubhouse and a golf pro shop are available.

Hyatt Regency Grand Reserve Puerto Rico Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1597 out of 2402 reviews
Rating 8 - Good. 431 out of 2402 reviews
Rating 6 - Okay. 199 out of 2402 reviews
Rating 4 - Poor. 88 out of 2402 reviews
Rating 2 - Terrible. 87 out of 2402 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning resort for wonderful vacation (with note)

Overall we had a wonderful stay at the Hyatt, the property and location were stunningly beautiful, the pool was amazing (my kids wanted to stay in the pool all day!), everything was well-run and spotless), and we would consider returning for another family vacation. The only note I would make to others planning a trip to this resort, especially families, is about food... We booked a villa which was marketed as having a kitchen but we arrived to find that the only items in the kitchen were a mini fridge, microwave, and cabinets/drawers which were all completely empty. For comparison - we had a recent trip to a Hilton property in St. Maarten where we had a 2-room suite which had a kitchen with oven, stove, toaster, fridge, microwave, full set of dishes, a few pots and pans, and a knife and cutting board, so that we could prepare some meals in our room, so this is is what I was expecting. At the Hyatt the kitchen was essentially useless and this compounded food difficulty since there were only a few restaurants (and one coffee shop that inexplicably did not open as scheduled one day) on the property and limited stock at the market, and the restaurants were all always booked (it was school vacation week so it was very busy), and of course the food was expensive. The property is at the end of a beautiful peninsula, not nearby to any food options. If we return to this resort then I would have to plan differently for food in the future. Otherwise, a wonderful experience.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Andrew

Stayed 2 nights in Apr 2025

10/10 Excellent

Stevens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful.
Stayed 6 nights in Apr 2025

2/10 Terrible

Rudy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not all inclusive. Too expensive. Found a roach in our room. Why is tip already added to my bill. Food truck food was not good. Other than that the property was beautiful with a great location by the beach.
Stayed 5 nights in Apr 2025

10/10 Excellent

Suzanne

Stayed 6 nights in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Mary Josephine DiBernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Alisa L Hacker, Melrose

Stayed 4 nights in Apr 2025

10/10 Excellent

Vanessa

Stayed 5 nights in Apr 2025

10/10 Excellent

Kathleen, VERO BEACH

Liked: Cleanliness, staff & service, property conditions & facilities
Wish for better A la art foods. Don’t like having a buffet every day. Ie English muffins and more fruit
Stayed 4 nights in Apr 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

SHEILA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Shan

Stayed 3 nights in Apr 2025

8/10 Good

Ravikanth

Travelled with family
Liked: Amenities, property conditions & facilities
Everything is good but there are transactions which are charged to room and they aren’t validating it, we got two liquor bills when we don’t drink at all. And also after checkout they charged couple transactions to credit card, and when tried to enquire it’s hard to find them. I need to go thru my cc now to report a complaint against those charges. Headache after a nice stay their, summary is it’s all good but it’s all hidden charges and no validity when charging to room(which is bad)
Stayed 4 nights in Apr 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 5 nights in Apr 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Apr 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, amazing grounds, great staff. Cant wait to go back
Stayed 4 nights in Apr 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Overall pretty good experience, but we booked with Expedia and our first night there the rooms got double booked so we lost our ocean front view but the front desk made sure the second night we were able to get the oceanfront view along with a credit for the inconvenience, also Ashley that works the front desk was very accommodating and even made my daughter bday special with cookies and balloons in our room, very great food all the restaurants and beautiful resort
Stayed 4 nights in Apr 2025

10/10 Excellent

Nataya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful and clean. The staff was wonderful! But our experience at Nectar was horrendous. We were waiting for our food for over 2 hours. The waitress was very apologetic but the food took so long to come out. Finally, 10 minutes before our food came, the waitress gave us complimentary Platanos. It took way too long with very little communication by the staff. 3 tables around us left while we were there. Other than that experience. Everything was wonderful
Stayed 3 nights in Apr 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with nice amenities. The room was damp and everything including our clothes smelled musty. Maybe the second floor is a better option. We enjoyed PR and will return.
Stayed 4 nights in Apr 2025

2/10 Terrible

Julia

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
We had cockroaches in our room
Stayed 4 nights in Apr 2025