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Courtyard by Marriott Isla Verde Beach Resort

4.0 star property
Family-friendly fun on the beach, with outdoor pool

Photo gallery for Courtyard by Marriott Isla Verde Beach Resort

On the beach, sun-loungers, beach umbrellas, beach towels
Meeting facility
Banquet hall
Restaurant
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
The current price is AU$407
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
7012 Boca De Cangrejos Avenue, Carolina, 00979
  • Place, Balneario de Carolina
    ‪4 min walk‬
  • Place, Isla Verde Beach
    ‪14 min walk‬
  • Place, Carolina Beach
    ‪20 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Balcony)

8.2 out of 10
Very good
(53 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Poolside)

Room, 2 Queen Beds, Non Smoking, Pool View (Poolside) | Pool

Room, 2 Queen Beds, Non Smoking, Pool View (Poolside)

8.2 out of 10
Very good
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

Room, 1 King Bed, Non Smoking, Balcony (Oceanfront)

9.0 out of 10
Wonderful
(86 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(142 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Partial Ocean View (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony, Partial Ocean View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Transf Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Transf Shwr)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(58 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View (Balcony)

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 43 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View | Pool

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed - double
Blackout curtains
Separate bedroom
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Oceanfront)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking, Balcony (Oceanfront)

8.6 out of 10
Excellent
(39 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Oceanfront

8.6 out of 10
Excellent
(10 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
Sofa bed - double
Blackout curtains
  • 57 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Separate bedroom
  • 66 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Carolina

A family-friendly stay in Carolina awaits you at Courtyard by Marriott Isla Verde Beach Resort. Within a 20-minute stroll, you'll find popular places like Isla Verde Beach and Carolina Beach. Highlights at this beachfront hotel include 2 bars/lounges, a casino and a restaurant. .The hotel's own poolside bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a children's swimming pool. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Isla Verde hotel include Condado Beach and Pan American Pier.

What's nearby

  • Balneario de Carolina - 4 min walk - 0.4 km
  • Isla Verde Beach - 14 min walk - 1.3 km
  • Carolina Beach - 20 min walk - 1.7 km
  • Casino del Mar at La Concha Resort - 8 min drive - 8.6 km
  • Jose Miguel Agrelot Coliseum - 8 min drive - 8.1 km

Getting around

  • Pinero Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 6 min drive

Restaurants

  • ‪El Meson Sandwiches - ‬6 min drive
  • ‪Casa Cuba - ‬1 min drive
  • ‪Las Canarias - ‬7 min walk
  • ‪Metropol Restaurant - ‬9 min walk
  • ‪Denny's - ‬7 min walk

About this property

Courtyard by Marriott Isla Verde Beach Resort

Family-friendly fun on the beach, with outdoor pool
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Courtyard by Marriott Isla Verde Beach Resort such as an outdoor pool, a children's pool and complimentary bicycles.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a hot tub, a fitness centre and a garden. For a fee, parking is available.

This 4-star Carolina hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Conference rooms
  • Casino
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Courtyard by Marriott Isla Verde Beach Resort offers 188 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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The price is AU$429
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30.05 for adults and USD 16.67 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 314 slot machines
  • Beach volleyball
  • Casino
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Surfing/bodyboarding

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Handrails in stairways (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height bed
  • Low-height counter and sink (91 centimetre high)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 12 May 2025 to 20 December 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.95 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30.05 for adults and from USD 16.67 for children
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Isla Verde
Courtyard Isla Verde San Juan
Courtyard Marriott Isla Verde Hotel San Juan
Courtyard Marriott San Juan Isla Verde
Courtyard San Juan Isla Verde
Marriott Isla Verde San Juan
Marriott San Juan
Marriott San Juan Isla Verde
San Juan Courtyard Marriott Isla Verde
San Juan Marriott Isla Verde
Courtyard Marriott San Juan Isla Verde Hotel
Courtyard Marriott Isla Verde
Courtyard Marriott Isla Verde Hotel
Courtyard Marriott Isla Verde Beach Resort Carolina
Courtyard Marriott Isla Verde Beach Resort
Courtyard Marriott Isla Verde Beach Carolina
Courtyard Marriott Isla Verde Beach
Courtyard by Marriott San Juan Isla Verde
Courtyard by Marriott Isla Verde Beach Resort Hotel
Courtyard by Marriott Isla Verde Beach Resort Carolina
Courtyard by Marriott Isla Verde Beach Resort Hotel Carolina

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Isla Verde Beach Resort?

Courtyard by Marriott Isla Verde Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Isla Verde Beach Resort?

As of 25 Oct 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Isla Verde Beach Resort on 26 Oct 2025 start from AU$330.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Isla Verde Beach Resort?

Yep, Courtyard by Marriott Isla Verde Beach Resort has a self car park with in/out privileges for USD 25 per day.

Are there any beaches close to Courtyard by Marriott Isla Verde Beach Resort?

Yep, Courtyard by Marriott Isla Verde Beach Resort is a short 14-minute walk from Isla Verde Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Does Courtyard by Marriott Isla Verde Beach Resort have a pool?

Yep, and guests love it! Courtyard by Marriott Isla Verde Beach Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Courtyard by Marriott Isla Verde Beach Resort?

Courtyard by Marriott Isla Verde Beach Resort features an outdoor pool, 1 hot tub and 2 bars.

What makes Courtyard by Marriott Isla Verde Beach Resort a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Courtyard by Marriott Isla Verde Beach Resort.

Is Courtyard by Marriott Isla Verde Beach Resort family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Courtyard by Marriott Isla Verde Beach Resort is a hit with families.

Does Courtyard by Marriott Isla Verde Beach Resort serve breakfast?

Yep, buffet breakfast is available daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Isla Verde Beach Resort?

No, Courtyard by Marriott Isla Verde Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Isla Verde Beach Resort?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Courtyard by Marriott Isla Verde Beach Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Courtyard by Marriott Isla Verde Beach Resort?

No, only service animals are allowed.

Courtyard by Marriott Isla Verde Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1165 out of 1897 reviews
Rating 8 - Good. 406 out of 1897 reviews
Rating 6 - Okay. 182 out of 1897 reviews
Rating 4 - Poor. 70 out of 1897 reviews
Rating 2 - Terrible. 74 out of 1897 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and welcoming. Plenty to do, even for the kids.
Stayed 6 nights in Jul 2025

6/10 Okay

Naomy

Disliked: Property conditions & facilities
The property never informed us that construction was taking place on the property. Every weekday at 7am we were awaken by sounds of construction; banging, drilling, yelling, etc. There was a piece of blond hair in the bathroom that I noticed on my first day of my arrival, it was still there when I left 7 days later. And the housekeeping staff would have full fledged conversations by my door at 8am (I was by the elevator) for at least 45 minutes. Not working and talking, just hanging on their cleaning cart talking about rooms, customers and life in general (I’m bilingual). The service and weekday staff at Cafe Tropical was excellent! After the first day, Sarallee (the Cat Lady) knew what I ate and how my husband and I took our coffee. She was very attentive, personable and thoughtful. However one day on the weekend, I met my family in the Cafe Tropical for breakfast. They were going on an excursion, I was hanging on the beach for the day. I ordered an omelette (the food was excellent all 7 days) as I started eating my family left. I was alone finishing my meal. I sat there for at least an hour. The staff was bussing around to other tables. No one asked if I’d like a coffee, if I was ok or needed anything else. I like that the hotel is not huge, which in turn the beach was not crowded, the pool was not too crowded nor the other facilities. I also liked that the property is not on the main strip, but walkable to the main strip or a quick Uber ride.
Stayed 7 nights in Jul 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien... Lo malo que están remodelando y si hay algunos inconvenientes con ese detalle
Stayed 5 nights in Jul 2025

8/10 Good

Erika

Travelled with family
Disliked: Amenities
What I liked it was a relaxing stay and the environment was nice, and accesible. What I didn't like it was the knowledge of the employees on explaining the charges. Everyone gave differents versions, in the end I had to see the charges of the system to see the real truth.
Stayed 1 night in Jul 2025

6/10 Okay

oscar emilio anaya

Disliked: Amenities
I’ve been to many pools and hot tubs around the world, sad to say that for the price to stay here Hot tub was a bit dirty. Didn’t like the fact that it didn’t include at least a continental breakfast. Would I stay here again??? I don’t think I would. PR has beautiful beaches and better areas with less noise. You can hear the jet engines through out the night. I don’t feel rested. Sorry for my comment but Marriott you need to work on it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Oral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet environment and helpful staff.
Stayed 3 nights in May 2025

6/10 Okay

Zid

Travelled with family
Disliked: Property conditions & facilities
El lobby estaba en remodelacion y en ningun momento se notifico, en el area de la piscina habia poco personal para tantos pedidos, el hotel tenia un olor peculiar en sus pasillos para nada agradable
Stayed 2 nights in Jul 2025

8/10 Good

Eileen

Stayed 6 nights in Jul 2025

8/10 Good

sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When it came to checking in, i wasnt very happy with how they dealt with our reservation but apart from that everything else was great. Pool staff was amazing
Stayed 4 nights in Jul 2025

2/10 Terrible

Marbea J, New York

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here!! Customer service was terrible! Plus, they wouldn't give me my deposit back, making false claims.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary, Warwick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel and it has been great - will definitely return. Great pool and beach access. Staff very helpful. Restaurants in the hotel. All you need to relax is here.
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus Oscar

Stayed 4 nights in Jul 2025

10/10 Excellent

JENNIFER, HIGH BRIDGE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for proximity to airport for just o e night. Beach front was key!
Stayed 1 night in Jun 2025

10/10 Excellent

Deane

Stayed 1 night in Jul 2025

10/10 Excellent

Natalia, El Paso

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amicable staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always amazing A+
Stayed 2 nights in Jul 2025

10/10 Excellent

Nargiza

Liked: Cleanliness, amenities, property conditions & facilities
Thanks
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view and clean room
Stayed 3 nights in Jul 2025

10/10 Excellent

Olga M.

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to travel from and back from the airport
Stayed 4 nights in Jul 2025

8/10 Good

Olga M.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling to the airport from and back is very easy from this point.
Stayed 4 nights in Jul 2025

2/10 Terrible

Abel

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs in the room was destroyed. I have bite marks all over my body.
Stayed 1 night in Jul 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was beautiful and the restaurants at the hotel pretty nice, it is conveniently close to the airport, but that means planes flying over all day and all night. Got used to the noise after a while, but not a quiet place
View from our room
Stayed 3 nights in Mar 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Wasn’t aware of the hotel being under construction!! Until we got there….
Stayed 2 nights in Jul 2025

8/10 Good

Ana

Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025