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Sheraton Puerto Rico Resort & Casino

Family-friendly hotel with 4 restaurants, steps from Puerto Rico Convention Center

Where to?

Dates

February 2026

March 2026

Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa
Pet-friendly
Free Wi-Fi
Air-conditioning

includes taxes & fees

1 Mar - 2 Mar

Explore the area

200 Convention Boulevard, San Juan, 00907

Place, Distrito T-Mobile
‪2 min walk‬
Place, Puerto Rico Convention Center
‪4 min walk‬
Place, Pan American Pier
‪12 min walk‬
Airport, San Juan (SJU-Luis Munoz Marin Intl.)
‪12 min drive‬

Room options

Traditional Room, 1 King Bed, City View

Wonderful

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Egyptian cotton bed sheets

City view
29 sq m
1 bedroom
Sleeps 2
1 King Bed

Traditional Room, 2 Queen Beds, City View

Wonderful

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Egyptian cotton bed sheets

City view
29 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Superior Room, 1 King Bed, Bay View

Wonderful

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Egyptian cotton bed sheets

Bay view
29 sq m
1 bedroom
Sleeps 2
1 King Bed

Superior Room, 2 Queen Beds, Bay View

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Egyptian cotton bed sheets

Bay view
29 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Executive Suite, 1 Bedroom, City View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Sofa bed

City view
63 sq m
Sleeps 4
1 Double Bed

Suite, 1 Bedroom

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Sofa bed

City view
91 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Bay View

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Blackout curtains

Bay view
63 sq m
1 bedroom
Sleeps 4
1 Double Bed

Deluxe Room, 1 King Bed, Balcony, Bay View

Excellent

Highlights

Balcony

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Bay view
29 sq m
1 bedroom
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Bay View

Wonderful

Highlights

Balcony

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Bay view
29 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom (View)

Highlights

Balcony

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Bay view
93 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Presidential Suite, 2 Bedrooms, Bay View

Exceptional

Highlights

Balcony or patio

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Bay view
210 sq m
1 bedroom
Sleeps 6
2 Double Beds

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

City view
29 sq m
Sleeps 4
2 Queen Beds

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

City view
29 sq m
Sleeps 4
2 Queen Beds

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

City view
29 sq m
Sleeps 2
1 King Bed

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

City view
29 sq m
Sleeps 2
1 King Bed

Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Egyptian cotton bed sheets

City view
29 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Traditional Room, 1 King Bed, City View (Hearing Accessible)

Exceptional

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

City view
29 sq m
Sleeps 2
1 King Bed

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

City view
29 sq m
Sleeps 2
1 King Bed

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

City view
29 sq m
Sleeps 4
2 Queen Beds

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

City view
29 sq m
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed

Air conditioning

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Renovated in 2023

Premium bedding

91 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the area

San Juan

A family-friendly stay in the heart of San Juan awaits you at Sheraton Puerto Rico Resort & Casino. You'll be within steps of Puerto Rico Convention Center and within a short 5-minute stroll of Distrito T-Mobile. Highlights at this hotel include 4 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering at Zen Spa Retreat can include deep-tissue massages, hot stone massages and detox wraps along with aromatherapy and hydrotherapy. The restaurant, Choices, is open for breakfast and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, 24-hour gym, kids' swimming pool and pool cabanas. 41463 square feet (3852 square metres) of event facilities include 11 meeting rooms and a conference centre. Additionally, you'll find a casino, free Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of a free beach shuttle. .Places within a 15-minute walk of this 4-property class Santurce hotel include Coca-Cola Music Hall and Pan American Pier.

What's nearby

Sheraton Casino - 1 min walk - 0.0 km
Distrito T-Mobile - 2 min walk - 0.3 km
Puerto Rico Convention Center - 4 min walk - 0.4 km
Coca-Cola Music Hall - 5 min walk - 0.5 km
Pan American Pier - 12 min walk - 1.1 km

Getting around

Hato Rey Station - 5 min drive
San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive

Restaurants

‪Medalla Arena - ‬5 min walk
‪Metropol Restaurant & Bar - ‬3 min walk
‪Patria Yards - ‬4 min walk
‪Pudge’s Pizza - ‬4 min walk
‪Choices Sheraton - ‬1 min walk

About this property

Sheraton Puerto Rico Resort & Casino

Family-friendly hotel with 4 restaurants, steps from Puerto Rico Convention Center

Sheraton Puerto Rico Resort & Casino offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 41463 square feet (3852 square metres) and includes a conference centre. A casino, a children's pool, and spa services are also featured at the family-friendly Sheraton Puerto Rico Resort & Casino. Parking is available for a fee. A complete renovation of Sheraton Puerto Rico Resort & Casino was completed in March 2023.

This 4-star San Juan hotel is smoke free.

1 building

503 guestrooms or units

12 levels

4 dining venues

4 bars or lounges

41463 sq ft of conference space

3852 sq. m of conference space

Built in 2009

Casino

Towels for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

Computer for guest use

Television in lobby

Bellhop

Lift

No smoking on site

Water dispenser

Coffee shop

Bar by the pool

Sheraton Puerto Rico Resort & Casino offers 503 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include baths or showers, spring water baths, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Zen Spa Retreat has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open selected days.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

Pool
Spa pool
Spa
Kids’ pool

includes taxes & fees

8 Mar - 9 Mar

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Parking on site (USD 20 per night)
Valet parking on site (USD 28 per day; includes in/out privileges)
Limited on-site valet and self parking
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 42 for adults and USD 12 to 22 for children
4 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar

Restaurants on site

Choices
Texas de Brazil
The Bay Pool Bar & Grille
The Cafe

Things to do

18 gaming tables
24-hour gym
448 slot machines
Casino (21,000 square foot of space)
Children's pool
Full-service spa
Outdoor pool
Sportsbook
TV in common areas

Family friendly

Children's games
Children's pool
In-room cot
Laundry facilities
Mini-fridge
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

11 meeting rooms
Computer station
Conference centre (41,463 square foot of space)

Outdoors

Beach towels
Garden
On the bay
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open select days
Sports massages
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Transfer shower
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

1 building
12 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2009
No plastic coffee stirrers
Renovated entire property - March 2023
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Spring water bathtub
Towels provided

Entertainment

55-inch LED TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Mini-fridge

Air conditioning (climate-controlled)
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Mobile key entry
Recycling
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 150 per accommodation, per stay, plus a deposit of USD 20 per night
Only dogs and cats are allowed
Maximum 2 (weight limit: 70 lb per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 40.0 per night.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per night
Resort fee: USD 61.05 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness centre access
Fitness/yoga classes
In-room bottled water
In-room coffee
Phone calls
Pool access
Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 16.00 to 42 for adults and USD 12.00 to 22 for children
Self-parking fee: USD 20 per night
Valet parking fee: USD 28 per day (in/out privileges)
Pet deposit: USD 20 per night
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Puerto Rico Casino

Sheraton Puerto Rico Hotel & Casino

Sheraton Puerto Rico Hotel And Casino

Sheraton Puerto Rico Hotel San Juan

Sheraton Puerto Rico Hotel Casino San Juan

Sheraton Puerto Rico Hotel Casino

Sheraton Puerto Rico Casino San Juan

Sheraton Puerto Rico Hotel San Juan

Frequently asked questions

What is the cancellation policy at Sheraton Puerto Rico Resort & Casino?

Sheraton Puerto Rico Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Puerto Rico Resort & Casino?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Sheraton Puerto Rico Resort & Casino on 1 Mar 2026 start from AU$536.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Puerto Rico Resort & Casino?

Yep, Sheraton Puerto Rico Resort & Casino has a self car park for USD 20 per night. A self car park is also available, for a fee.

Are there any beaches close to Sheraton Puerto Rico Resort & Casino?

Yep, Sheraton Puerto Rico Resort & Casino is a short 17-minute walk from Condado Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Sheraton Puerto Rico Resort & Casino?

Yep, Zen Spa Retreat is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Sheraton Puerto Rico Resort & Casino have a pool?

Sheraton Puerto Rico Resort & Casino has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Sheraton Puerto Rico Resort & Casino?

Sheraton Puerto Rico Resort & Casino features a full-service spa, an outdoor pool and 4 restaurants. All guestrooms come with spring water tubs, pillowtop beds and premium bedding.

What makes Sheraton Puerto Rico Resort & Casino a romantic place to stay?

Couples spa treatments and a bar, as well as spring water baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Puerto Rico Resort & Casino.

Is Sheraton Puerto Rico Resort & Casino family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Puerto Rico Resort & Casino is a hit with families.

Are there hot tubs in the rooms at Sheraton Puerto Rico Resort & Casino?

No, but there are spring water baths in the guestrooms.

Does Sheraton Puerto Rico Resort & Casino serve breakfast?

Yeah, full breakfast is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Puerto Rico Resort & Casino?

No, Sheraton Puerto Rico Resort & Casino does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Puerto Rico Resort & Casino?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Puerto Rico Resort & Casino?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Sheraton Puerto Rico Resort & Casino Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

10/10 Excellent

Amber, Custer

9 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay

Stayed 3 nights in Nov 2025

8/10 Good

kandice

9 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Oct 2025

8/10 Good

Germanie

8 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good staffs and clean facility

Stayed 3 nights in Oct 2025

10/10 Excellent

Roberto

Travelled with partner

7 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Poolside is pleasant.

Stayed 2 nights in Oct 2025

10/10 Excellent

leo

4 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

All the above

Stayed 1 night in Nov 2025

10/10 Excellent

Patrinia

4 Nov 2025

Liked: Cleanliness, staff & service, amenities

The room was clean and it was in a great location

Stayed 3 nights in Oct 2025

10/10 Excellent

leo

3 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Yes

Stayed 2 nights in Nov 2025

10/10 Excellent

Elisa

3 Nov 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

2 Nov 2025

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in Oct 2025

8/10 Good

Brent

2 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2025

10/10 Excellent

Sorin

2 Nov 2025

Stayed 2 nights in Oct 2025

8/10 Good

MARC

Travelled with group

2 Nov 2025

Liked: Cleanliness, staff & service

Bed was uncomfortable and too firm. Shower curtain was small and a lot of water fell out of the shower. Bathroom is outdated.

Stayed 2 nights in Oct 2025

6/10 Okay

Jimmylian

1 Nov 2025

Stayed 3 nights in Oct 2025

8/10 Good

Shania

28 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 4 nights in Oct 2025

10/10 Excellent

Marcela Garcia

26 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful

Stayed 2 nights in Aug 2025

10/10 Excellent

Renaldo

23 Oct 2025

Liked: Cleanliness

Stayed 3 nights in Jul 2025

10/10 Excellent

Catalino

22 Oct 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Valerie

Travelled with partner

15 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pool area was a lil too small & not enough lounge chairs for the guest but overall it was a great stay. Staff & rms were excellent

Stayed 3 nights in Sep 2025

10/10 Excellent

Manuel

14 Oct 2025

Stayed 1 night in Oct 2025

10/10 Excellent

Carmelo

Travelled with family

14 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was comfortable and quiet. They offer an all you can eat breakfast. The service was excellent. You have to pay for the parking.

Stayed 2 nights in Oct 2025

8/10 Good

Neftali

Travelled with family

13 Oct 2025

Liked: Cleanliness, staff & service, amenities

Great service from staff.

Stayed 1 night in Oct 2025

10/10 Excellent

Sinthya

12 Oct 2025

Stayed 1 night in Oct 2025

8/10 Good

Dominique

11 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The pool area was lovely. Plenty of restaurants in the hotel with varied food options. Housekeeping staff was outstanding.

Stayed 5 nights in Oct 2025

10/10 Excellent

GELISSA

11 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer D

9 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2025

Sheraton Puerto Rico Resort & Casino

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View all photos for Traditional Room, 1 King Bed, City View

Traditional Room, 1 King Bed, City View

Highlights

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Traditional Room, 2 Queen Beds, City View

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Superior Room, 1 King Bed, Bay View

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Superior Room, 2 Queen Beds, Bay View

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Executive Suite, 1 Bedroom, City View

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Suite, 1 Bedroom

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Suite, 1 Bedroom, Bay View

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Deluxe Room, 1 King Bed, Balcony, Bay View

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View all photos for Deluxe Room, 2 Queen Beds, Balcony, Bay View

Deluxe Room, 2 Queen Beds, Balcony, Bay View

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View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View)

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View all photos for Presidential Suite, 2 Bedrooms, Bay View

Presidential Suite, 2 Bedrooms, Bay View

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View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

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View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

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View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

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View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

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View all photos for Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

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View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

Traditional Room, 1 King Bed, City View (Hearing Accessible)

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View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

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View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

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View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

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View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

About the area

San Juan

What's nearby

Getting around

Restaurants

About this property

Sheraton Puerto Rico Resort & Casino

Awards and affiliations

Similar properties

Caribe Hilton

Property amenities