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Palacio Provincial San Juan, Curio Collection by Hilton

3.5 star property
Adults-only hotel with fitness centre and rooftop terrace

Photo gallery for Palacio Provincial San Juan, Curio Collection by Hilton

Terrace/patio
Outdoor pool
Courtyard
In-room safe, desk, laptop workspace, iron/ironing board
Rooftop bar, ocean views, open selected days

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Breakfast available
The current price is AU$426
includes taxes & fees
1 June - 2 June

Explore the area

Map
103 Calle San Francisco, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪7 min walk‬
  • Castillo San Felipe del Morro
    ‪12 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Envoy)

Bathroom shower

Room, 1 Queen Bed (Envoy)

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Emissary)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Bedroom (Emissary)

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Infanta)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 1 King Bed (Infanta)

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Veranda)

Suite, 1 King Bed (Veranda) | Bathroom shower

Suite, 1 King Bed (Veranda)

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Chancelor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Chancelor)

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Emissary)

43-inch Smart TV with cable channels, TV, Netflix

Suite, 2 Queen Beds (Emissary)

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, Multiple Beds (Deputy)

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Deputy)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Deputy)

Highlights

Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
Free bottled water
Champagne service
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

About the area

San Juan

At Palacio Provincial San Juan, Curio Collection by Hilton you'll be 0.6 km (0.4 mi) from Port of San Juan and 4.1 km (2.5 mi) from Condado Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Consular, is open for breakfast, brunch, lunch and dinner. Atelier Rooftop Terrace is the hotel's own rooftop bar, serving drinks along with light fare. Meeting rooms and coworking space are among the business amenities offered. Added amenities include free Wi-Fi in public areas and a gym. Full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this 3.5-property class Old San Juan hotel include Pan American Pier and Puerto Rico Convention Center.

What's nearby

  • San Juan Gate - 2 min walk - 0.2 km
  • Port of San Juan - 7 min walk - 0.6 km
  • Castillo San Felipe del Morro - 12 min walk - 1.0 km
  • Pan American Pier - 3 min drive - 2.4 km
  • Puerto Rico Convention Center - 7 min drive - 5.1 km

Getting around

  • Domenech Station - 12 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 35 min drive

Restaurants

  • ‪Barrachina - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Cafe El Punto - ‬2 min walk
  • ‪El Batey - ‬2 min walk
  • ‪El Meson Sandwiches - ‬1 min walk

About this property

Palacio Provincial San Juan, Curio Collection by Hilton

Adults-only hotel with fitness centre and rooftop terrace
Palacio Provincial San Juan, Curio Collection by Hilton offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Palacio Provincial San Juan, Curio Collection by Hilton.

This 3.5-star San Juan hotel is smoke free.

  • 43 guestrooms or units
  • Conference rooms
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Palacio Provincial San Juan, Curio Collection by Hilton offers 43 air-conditioned accommodations with a safe and complimentary bottles of water. 43-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atelier Rooftop Terrace
  • Consular

Things to do

  • Gym
  • Library
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 59.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Partner property beach club access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 20 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palacio Provincial
Palacio Provincial Adults Only
Palacio Provincial San Juan Curio Collection by Hilton
Palacio Provincial San Juan, Curio Collection by Hilton Hotel
Palacio Provincial San Juan, Curio Collection by Hilton San Juan

Frequently asked questions

What is the cancellation policy at Palacio Provincial San Juan, Curio Collection by Hilton?

Palacio Provincial San Juan, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palacio Provincial San Juan, Curio Collection by Hilton?

As of 7 May 2025, prices found for a 1-night stay for 2 adults at Palacio Provincial San Juan, Curio Collection by Hilton on 1 June 2025 start from AU$333.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Palacio Provincial San Juan, Curio Collection by Hilton?

The closest beach to Palacio Provincial San Juan, Curio Collection by Hilton is Condado Beach (3.8 km).

Does Palacio Provincial San Juan, Curio Collection by Hilton have a pool?

Yep, and guests love it! Palacio Provincial San Juan, Curio Collection by Hilton has an outdoor pool. The pool is open 7:00 AM to 7:00 PM.

Is Palacio Provincial San Juan, Curio Collection by Hilton family-friendly?

No, Palacio Provincial San Juan, Curio Collection by Hilton is an adults-only property.

Does Palacio Provincial San Juan, Curio Collection by Hilton serve breakfast?

Sure does, full brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Palacio Provincial San Juan, Curio Collection by Hilton?

No, Palacio Provincial San Juan, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Palacio Provincial San Juan, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Palacio Provincial San Juan, Curio Collection by Hilton?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Palacio Provincial San Juan, Curio Collection by Hilton?

Dogs are welcome at Palacio Provincial San Juan, Curio Collection by Hilton, with food and water bowls on offer.

Palacio Provincial San Juan, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 544 out of 744 reviews
Rating 8 - Good. 114 out of 744 reviews
Rating 6 - Okay. 44 out of 744 reviews
Rating 4 - Poor. 20 out of 744 reviews
Rating 2 - Terrible. 22 out of 744 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janell

Stayed 3 nights in Feb 2025

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nice Property, Not So Nice Place to Sleep

This property has several strengths, these include: - Walkable to everything in Old San Juan - The hotel has a very nice courtyard and rooftop bar area - The staff was generally nice However, it is not a great property for a good night's sleep: - Mattress seemed old and slumped in the middle so if you are sleeping with 2 people or not in the middle, you are sleeping at an angle towards the middle of the bed. - The hotel uses the 'sandbag' pillows that look fluffy but immediately collapse into a solid and uncomfortable thin lump. - The floors are tile but it looks like they failed to put down a sound barrier between the subfloor and the tile so you can hear even a pin drop in the room above you, and heels or chairs/luggage/etc. moving sound very loud. This is amplified by the high ceilings on the first floor that make every movement in the room above you sound like a car crash. - The room is a simple rectangle and the bathroom an enclosed closet -like area, separated by a sliding door. Because of its location, the toilet is only 3ish feet from the head of the bed separated by only the sliding door. We asked after the first night if we could switch rooms but the front desk manager said the hotel was fully booked and they couldn't switch us. However, a quick check of seeing if I could make a reservation for that night online showed that they did have room. Would not book this place again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jarrett

Amazing service
Stayed 1 night in Jan 2025

8/10 Good

Carole

Travelled with group
Liked: Amenities, property conditions & facilities
For a luxury Hilton property I thought this hotel was below standards; the staff seemed inexperienced and not properly trained in customer service. You were not greeted by the staff when you entered or left the property nor were you asked if you were enjoying your stay or was there anything you needed, which I believe is a standard in hotel hospitality catering to tourists. iIf you asked a question of the front desk staff they were brusque in their responses; the properly is in a densely located part of Old San Juan so guests are going to have logistical questions. Also the rooms were not cleaned until the early evenings so if you arrived back to your room in the afternoon the rooms were not yet made up and your used wet towels and unmade remained from the morning.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the last stop in our family Puerto Rico trip having spent 4 days on the eastern coast and 3 days in Culebra. I felt the location was excellent for exploring Old San Juan. The main issue with the hotel was the lack of parking and unfortunately our stay coincided with the beginning of the San Sebastian festival which meant than any parking normally available was non existent!! Thankfully the manager was able to help us as we were at the point of cancelling our reservation and looking elsewhere after 2 hours of navigating the narrow streets of OSJ. The hotel, itself, was lovely! The rooms were spacious and beds were amazingly comfortable. The rooftop terrace was great but we only experienced it with our morning coffee. The location was perfect for exploring. If we were to return, I would definitely consider this hotel again as long as there were no big functions happening to limit the already limited parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Cailin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

CINDY

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
A local tavern was located just across the street from the window in our room. The tavern was open very late- noisy, loud music. We asked to move to a different room as soon as we checked in, and told nothing else was available. The overall facility was lovely, but disappointing our room was street level across from noisy bar since we paid $400 USD!!
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely made my great vacation even better.

This our second time here. Everything is awesome with an emphasis on detail. Property is beautiful and staff go out of their way to help.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best of the old world and new
Stayed 7 nights in Jan 2025

8/10 Good

Kristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Personable staff. Would come back again.
Stayed 4 nights in Jan 2025

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

GLORIA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above my expectations
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeannette, LAS VEGAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding the food was excellent the room was clean and comfortable
Stayed 1 night in Jan 2025

6/10 Okay

Brianna

Stayed 1 night in Nov 2024

10/10 Excellent

Glorimar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, ambiente relajado y buenos restaurantes cerca
Stayed 1 night in Dec 2024

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities, room comfort

Not as nice as El Convento

This is a pretty nice property, but it doesn't really live up to the 9.4 ratings it had at the time we booked (in our opinion). The restaurant and environment at their sister property El Convento is signifcantly nicer. OH, AND DON'T OPT FOR THE FREE BREAKFAST. THAT ISN'T WORTH IT. IT'S JUST ONE SPECIFIC THING YOU CAN ORDER, NOT CHOICES.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rushain

Liked: Cleanliness, staff & service, property conditions & facilities
I will be staying here my next time in Puerto Rico!
Stayed 3 nights in Sep 2024

10/10 Excellent

Dyneen

Stayed 2 nights in Nov 2024

8/10 Good

douglass

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Marta

Liked: Staff & service, property conditions & facilities, room comfort

Cute, but expensive

The Palacio is a decent adults only hotel in historic Old San Juan. It’s been there a while so it’s pretty old and shows it. While cute, it’s not worth $500 a night. Children were still allowed in the restaurant, the bathroom could be cleaner with the shower door working better, and the noise level inside the room is pretty loud as you can hear the street music a block away. The staff was very accommodating and the beds were super comfortable, though. The rooftop pool and bar were good, if you use them, and the restaurant staff was great, too.
Stayed 1 night in Dec 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more than we expected! The bar and front desk staff were very helpful! We started our stay with a wedding out in the courtyard, but the staff did the best they could to keep the noise down. We landed at the pool each afternoon before Rose Hour. Would definitely recommend and possibly stay there in the future!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen Lynn

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024