Embassy Suites by Hilton Dorado del Mar Beach Resort

3.5 star property
Family fun on the beach, with 3 outdoor pools, near Dorado Beach East Golf Course

Photo gallery for Embassy Suites by Hilton Dorado del Mar Beach Resort

3 outdoor pools, pool umbrellas, pool loungers
Suite, 1 King Bed, Ocean View | Beach/ocean view
Ballroom
Exterior
Suite, 1 King Bed, Ocean View

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$496
includes taxes & fees
24 Feb - 25 Feb

Explore the area

View map
201 Dorado Del Mar Boulevard, Dorado, 00646
  • Place, Dorado Del Mar Golf Course
    ‪1 min walk‬
  • Place, Costa Dorado Beach
    ‪1 min walk‬
  • Place, Balneario Manuel Morales
    ‪14 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪43 min drive‬

Room options

Suite, 1 King Bed, Partial Ocean View

8.8 out of 10
Excellent
(23 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • Partial ocean view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Partial Ocean View

7.8 out of 10
Good
(30 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • Partial ocean view
  • 48 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • Garden view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • City view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • Garden view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

King Suite

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4

Mobility Hearing Accessible King Suite with Roll in Shower

  • Sleeps 4

King Suite with Partial Ocean View

  • Sleeps 4

Two Double Suite

  • Sleeps 5

Two Double Suite with Partial Ocean View

  • Sleeps 5

King Suite with Ocean View

  • Sleeps 4

Suite, 1 King Bed

8.4 out of 10
Very good
(75 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • Garden view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds

8.0 out of 10
Very good
(65 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • Garden view
  • 48 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Ocean View

8.0 out of 10
Very good
(47 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Dorado

A family-friendly stay in Dorado awaits you at Embassy Suites by Hilton Dorado del Mar Beach Resort. You'll be 5.1 km (3.2 mi) from Dorado Beach East Golf Course and 11.1 km (6.9 mi) from Punta Salinas. Highlights at this beachfront resort include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The family restaurant, Blue Seahorse Pool Grill, serves local and international cuisine and is open for lunch. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. Business travelers can take advantage of 9 meeting rooms, a conference centre, and limo/town car service. Other amenities include a casino, free Wi-Fi in public areas and a free manager's reception. Free cooked-to-order breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 30-minute drive of this 3.5-property class Higuillar resort include Casa Bacardi and Plaza las Americas.

What's nearby

  • Dorado Del Mar Golf Course - 1 min walk - 0.0 km
  • Costa Dorado Beach - 1 min walk - 0.2 km
  • Predator Gaming Center - 4 min walk - 0.4 km
  • Balneario Manuel Morales - 14 min walk - 1.2 km
  • Ojo del Buey - 4 min drive - 1.8 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 60 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Café Cuatro Sombras - ‬3 min drive
  • ‪Don Tako - ‬3 min drive
  • ‪Orient House - ‬1 min walk
  • ‪Villa de Lester - ‬4 min drive

About this property

Embassy Suites by Hilton Dorado del Mar Beach Resort

Family fun on the beach, with 3 outdoor pools, near Dorado Beach East Golf Course
Embassy Suites by Hilton Dorado del Mar Beach Resort offers its guests a full-service spa, 3 outdoor swimming pools, Access to hot tub, and a fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

9 meeting rooms and limo/town car service are available. A casino, a children's pool, and spa services are also featured at the family-friendly Embassy Suites by Hilton Dorado del Mar Beach Resort. Parking is available for a fee.

This 3.5-star Dorado resort is smoke free.

  • 174 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2001
  • Cooked-to-order breakfast (free)
  • Casino
  • Manager's reception (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
Embassy Suites by Hilton Dorado del Mar Beach Resort offers 174 air-conditioned accommodations with a safe and free newspapers. Rooms open to furnished balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Dorado resort provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Parking on site (USD 14.50 per night; includes in/out privileges)
  • Secured, covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Blue Seahorse Pool Grill
  • Calypso
  • E'terie
  • New York Steakhouse
  • Orient House

Things to do

  • 3 outdoor pools
  • 6 outdoor pickleball courts
  • Billiards/pool table
  • Bowling alley
  • Casino
  • Children's pool
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Scooter/moped rentals
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Bowling alley
  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.85 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 14.50 per night (in/out privileges)
  • Valet parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dorado Beach Embassy Suites
Embassy Suites Dorado Beach
Embassy Suites Dorado Beach Resort
Embassy Suites Dorado Mar Beach
Embassy Suites Dorado Mar Beach Resort
Embassy Suites Mar
Embassy Suites Mar Resort
Embassy Suites Hilton Dorado Mar Beach Resort
Embassy Suites Hilton Mar Beach Resort
Embassy Suites Hilton Dorado Mar Beach
Embassy Suites Hilton Mar Beach
Embassy Suites Dorado Del Mar Beach & Golf Hotel Dorado
Embassy Suites Dorado Del Mar Beach And Golf Resort
Dorado Embassy Suites
Embassy Suites Dorado del Mar Beach Golf Resort
Embassy Suites Hilton Mar
Embassy Suites by Hilton Dorado del Mar Beach Resort Resort
Embassy Suites by Hilton Dorado del Mar Beach Resort Dorado

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Dorado del Mar Beach Resort?

Embassy Suites by Hilton Dorado del Mar Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Dorado del Mar Beach Resort?

As of 30 Jan 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Dorado del Mar Beach Resort on 24 Feb 2026 start from AU$440.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Dorado del Mar Beach Resort?

Yep, Embassy Suites by Hilton Dorado del Mar Beach Resort has a self car park with in/out privileges for USD 14.50 per night. A self car park is also available, for a fee.

Are there any beaches close to Embassy Suites by Hilton Dorado del Mar Beach Resort?

Yep, Embassy Suites by Hilton Dorado del Mar Beach Resort is a short 2-minute walk from Costa Dorado Beach. Fun beach activities include snorkelling, scuba diving and body boarding. You can also find boat tours.

Is there a spa on site at Embassy Suites by Hilton Dorado del Mar Beach Resort?

Yep, there is an onsite spa at Embassy Suites by Hilton Dorado del Mar Beach Resort. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Embassy Suites by Hilton Dorado del Mar Beach Resort have a pool?

Yep, and guests love it! Embassy Suites by Hilton Dorado del Mar Beach Resort has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Embassy Suites by Hilton Dorado del Mar Beach Resort?

Embassy Suites by Hilton Dorado del Mar Beach Resort features 3 outdoor pools, a full-service spa and 5 restaurants.

What makes Embassy Suites by Hilton Dorado del Mar Beach Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Dorado del Mar Beach Resort.

Is Embassy Suites by Hilton Dorado del Mar Beach Resort family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Dorado del Mar Beach Resort is a hit with families.

Does Embassy Suites by Hilton Dorado del Mar Beach Resort serve breakfast?

You bet, travelers give a thumbs up to the free cooked-to-order breakfast here! Offered on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Dorado del Mar Beach Resort?

No, Embassy Suites by Hilton Dorado del Mar Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Dorado del Mar Beach Resort?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Dorado del Mar Beach Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Embassy Suites by Hilton Dorado del Mar Beach Resort?

There isn't one on site, but Dorado Del Mar Golf Course is a short 1-minute walk away.

Embassy Suites by Hilton Dorado del Mar Beach Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 565 out of 1183 reviews
Rating 8 - Good. 261 out of 1183 reviews
Rating 6 - Okay. 195 out of 1183 reviews
Rating 4 - Poor. 78 out of 1183 reviews
Rating 2 - Terrible. 84 out of 1183 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Steven

Stayed 5 nights in Oct 2025

6/10 Okay

Ruby Zelda

Stayed 5 nights in May 2025

10/10 Excellent

luis emil

Travelled with partner
Liked: Amenities
really nice hotel, my ocean view was amazing. I 100% recommend this hotel we definetly coming back
Stayed 4 nights in Oct 2025

8/10 Good

Artem Sirota

Stayed 5 nights in Oct 2025

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort .. we went during hurricane season but it was overall a great place to stay
Stayed 4 nights in Oct 2025

6/10 Okay

Madeline

Disliked: Property conditions & facilities, room comfort
Beautiful pool and lobby
Stayed 2 nights in Oct 2025

8/10 Good

Jesus

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms where outdated and needed paint
Stayed 2 nights in Oct 2025

10/10 Excellent

Darren

Liked: Property conditions & facilities
Great
Stayed 5 nights in Oct 2025

10/10 Excellent

donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast was excellent
Stayed 4 nights in Oct 2025

6/10 Okay

James

Travelled with partner
Liked: Staff & service
The room was dirty and outdated. There was hair on the bathroom floor. The music outside was extremely loud and went on until after midnight. The beach was crowded and ugky
Stayed 4 nights in Oct 2025

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I really enjoyed to stay one on a few excursions and had a great time. The most extraordinary experience was with the people of Puerto Rico really appreciate their hospitality and kindness.
Stayed 4 nights in Oct 2025

6/10 Okay

Belinda

Travelled with family and small children
Disliked: Property conditions & facilities
Laundry area in basement was really hot. Had partial view of ocean. Hotel is quite old and outdated. Carpet is ragged room had old moldy smell. Bathroom has stained flooring. Was not what I expected from Hilton.Howver the pool area was very nice. Jacuzzi dirty
Stayed 5 nights in Oct 2025

8/10 Good

Ananth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except that we needed to pay for the car parking each day, it was good. Plus property is a tad bit old but okay
Stayed 4 nights in Oct 2025

10/10 Excellent

Yaritza, Providence

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing time!
Stayed 7 nights in Oct 2025

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent
Stayed 2 nights in Oct 2025

8/10 Good

Yonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Great
Stayed 5 nights in Jul 2025

6/10 Okay

Lynesha

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Many areas in the room and around the hotel are rusted. (Bathroom mirrors, floor corners, gates around the bar by the pool etc). Patio was completely covered in bird poop because there was a bird’s nest in the light. This I didn’t mind so much because the baby birds were so cute (I would even feed them) but it was clear no one had cleaned the patio in a long, long time. Towels feel like sandpaper. On Monday, the pool was clean, by Friday I was stepping on cups, iguana skin, sticks and leaves in the water. I was going to give the staff a high rating but when my elderly father was walking out front, he caught a cramp and tried to flag down one of the staff on one of the go carts to see if they could ride him back to the top and they looked right at him and kept driving. The breakfast crew however (chef to table cleaners) are 10/10 awesome. Front desk was also great. House keeping was also great. Not sure if it was because this is considered off season or what but the sand on the beach hadn’t been cleaned or filtered in a very long time. Beach is small and unkept. Not very welcoming or comfortable at all.
Stayed 5 nights in Oct 2025

10/10 Excellent

Julius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took great care of us from the moment we entered the lobby. Early check-in without issue. Pristine room with a view of the pool and ocean from our balcony. I highly recommend getting a massage from Diangeli. She even checked on us post massage on the bèach. We will be returning.
Stayed 3 nights in Oct 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was so helpful and friendly. The beach access was horrible. It’s run down and apparently never maintained. Our toilet was broke for over half our stay. From accommodations to the pool was not cleaned or updated. We ended up paying for day passes at other resorts. We were charged an additional 480$ between resort fees and other fees. We frequently go to PR and will not be staying or recommending this property.
Stayed 4 nights in Oct 2025

4/10 Poor

Maurizio, Bloomfield

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Old room needs update. Brakfast- no options for gluten free diets. Only regular milk. No oat, almond etc
Stayed 3 nights in Oct 2025

10/10 Excellent

SaraJane

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort for all ages. There are definitely spots where you cam see it's age, but still quality. Staff is friendly. Free full breakfast, 2 free happy hour drinks. This was my second time at this property and it has been very good both times
Stayed 6 nights in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was simply wonderful. The ocean view, natural views, swimming pools was beautiful and relaxing. The staffs are very nice and incredibly helpful and attentive. It seemed like whatever I needed, they had everything ready. There free breakfast was very good with lots of different foods and drinks. I ordered rice and beans with steak- that was just so delicious. Every day they also have free drinks and snacks in the evening. They truly know how to pamper their guests. Highly recommend!
Stayed 5 nights in Oct 2025

10/10 Excellent

Moises

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with the service Israel at front desk gave 5 stars
Stayed 1 night in Oct 2025