4/10 Poor
Marcia
Travelled with family
16 Mar 2025
Overall the resort is nice and kid-friendly. However, there were a few hiccups as the staff wasn’t properly informed. When I asked about late checkout I was informed that it was $15 an hour. On the day of check-out, I called to double-check that they were aware that I stopped Wanted the late check-out option I was then informed that it was 38.50 per hour. I had to request extra towels, and the sink leaked so I had to place the garbage can under it to collect the water and as well upon arrival, I had to wait almost two hours for someone to arrive at the front desk.
Marcia
Stayed 3 nights in Mar 2025