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The Metro Hotel

2.5 star property
Hotel with a 24-hour front desk, near Golden Gate Park

Photo gallery for The Metro Hotel

Garden
Front of property
Standard Studio
Lobby
Signature Double Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
319 Divisadero St, San Francisco, CA, 94117
  • Place, Haight Street
    ‪2 min walk‬
  • Place, University of San Francisco
    ‪14 min walk‬
  • Place, Golden Gate Park
    ‪20 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(12 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Studio Suite

Royal Studio Suite

Royal Studio Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for City Double or Twin Room

City Double or Twin Room

City Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Double Room

Signature Double Room

Signature Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Smart TV
Private bathroom
Satellite channels
  • Sleeps 4
  • 2 Double Beds

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About the area

San Francisco

At The Metro Hotel you'll be 1.8 km (1.1 mi) from Golden Gate Park and 4.2 km (2.6 mi) from Moscone Convention Center. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Plus you'll find multilingual staff. .Attractions within a 30-minute walk of this Haight-Ashbury hotel include University of San Francisco and UCSF Medical Center.

What's nearby

  • Haight Street - 2 min walk - 0.2 km
  • Painted Ladies - 8 min walk - 0.7 km
  • University of San Francisco - 14 min walk - 1.2 km
  • Kaiser Permanente Medical Center - 16 min walk - 1.4 km
  • Golden Gate Park - 20 min walk - 1.7 km

Getting around

  • Duboce Avenue & Noe Street Station - 8 min walk
  • San Francisco Station - 14 min drive
  • San Francisco International Airport (SFO) - 20 min drive

Restaurants

  • ‪Madrone Art Bar - ‬2 min walk
  • ‪Sightglass Coffee - ‬1 min walk
  • ‪RT Rotisserie - ‬3 min walk
  • ‪Lucinda’s Deli - ‬5 min walk
  • ‪Nopa - ‬4 min walk

About this property

The Metro Hotel

Hotel with a 24-hour front desk, near Golden Gate Park
The Metro Hotel offers its guests multilingual staff and a garden. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

  • 24 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Garden
  • No smoking on site
The Metro Hotel offers 24 accommodations. 32-inch Smart televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

The Metro Hotel Hotel
The Metro Hotel San Francisco
The Metro Hotel Hotel San Francisco

Frequently asked questions

What is the cancellation policy at The Metro Hotel?

The Metro Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Metro Hotel?

The closest beach to The Metro Hotel is Ocean Beach (6.5 km).

Is there a free airport shuttle available at The Metro Hotel?

No, The Metro Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Metro Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Metro Hotel?

No, only service animals are allowed.

The Metro Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 209 out of 285 reviews
Rating 8 - Good. 45 out of 285 reviews
Rating 6 - Okay. 23 out of 285 reviews
Rating 4 - Poor. 6 out of 285 reviews
Rating 2 - Terrible. 2 out of 285 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alka

Stayed 1 night in Sep 2025

4/10 Poor

Ant

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful Convenient location Rooms were very small and cramped
Stayed 3 nights in Sep 2025

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent one night stay.

Perfect place to stay for a solo or couple to stay for 1-3 nights. Excellent location! All kinds of restaurants and amenities within walking distance. Only drawback no elevator, rooms are up some steep stairs. Not recommended for elderly or disabled. Otherwise felt like I was staying in a charming boutique hotel in Europe.
Stayed 1 night in Sep 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel, artsy, old school in a good way, super friendly staff!
Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
good small hotel near my family. felt safe. clean rooms. all we needed.
Stayed 4 nights in Sep 2025

8/10 Good

Christine

Stayed 2 nights in Aug 2025

6/10 Okay

Julia

Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Location is perfect, with easy walk through the broad spectrum of Divisadero cuisines and and access to Golden Gate Park.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dr Jay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location

Adorable, comfortable, and artsy hotel in an excellent neighborhood. The staff are all super kind and accommodating and I’d absolutely stay here again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel in a nice area of SF. Very walkable. Our room was tiny (we knew that ahead of time), but had all the necessary amenities and was perfect for a short stay.
Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite Happy

The staff was fantastic, accommodations wonderful... it would be nice to have an ice machine on the property. (And hopefully a lovely restaurant next door.)
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Tommy welcomed us like we were friends. The location is amazing and the hotel rooms are super chic. It’s possible to walk to Golden Gate Park. The walk is 3 miles and through cool neighborhoods. I was happy I stayed here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A slice of Europe in San Fran

Lovely, European style hotel with great art, comfortable beds, and in a fun and upbeat location. A special thank you for wonderful service delivered to a road weary traveler.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - centrally located

Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Amenities, property conditions & facilities
I loved this hotel, great location very chill
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Loud and bright

Thin walls, very loud, the blinds do not block any light when closed. The staff was great though
Stayed 1 night in Jul 2025

8/10 Good

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely decorated. Lots of stairs and narrow hallways due to building age.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the eclectic vibe of this cute boutique hotel. The decor was fun and the beds are so comfy, definitely in the top 5 of all properties I’ve stayed in. Will definitely be staying here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025