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Hyatt Centric Fisherman's Wharf San Francisco

4.0 star property
Hotel with an outdoor pool, 8-minute walk to Pier 39

Photo gallery for Hyatt Centric Fisherman's Wharf San Francisco

Terrace/patio
Breakfast and dinner served, American cuisine
Deluxe Room, 2 Double Beds
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$298
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
555 N Point St, San Francisco, CA, 94133
  • Place, Lombard Street
    ‪7 min walk‬
  • Place, Pier 39
    ‪7 min walk‬
  • Place, Aquarium of the Bay
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for King Room

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room

  • Sleeps 2

View all photos for Queen Room Accessible Shower

Premium bedding, down duvets, pillow-top beds, in-room safe

Queen Room Accessible Shower

  • Sleeps 3

View all photos for King Room Accessible Tub

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room Accessible Tub

  • Sleeps 3

Two Double Room Accessible Tub

  • Sleeps 4

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(70 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(109 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Courtyard View

8.6 out of 10
Excellent
(56 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Courtyard View

8.6 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds (1 King & 1 Double)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Multiple Beds (1 King & 1 Double)

8.6 out of 10
Excellent
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | View from room

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Exterior

Room, 1 King Bed, City View

8.6 out of 10
Excellent
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

7.0 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible (Shower)

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe King Room

  • Sleeps 3

View all photos for King Room with Courtyard View

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room with Courtyard View

  • Sleeps 3

View all photos for King Room with City View

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room with City View

  • Sleeps 3

View all photos for Deluxe Two Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Two Double Room

  • Sleeps 4

View all photos for Two Double Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Two Double Room

  • Sleeps 4

Two Double Room with City View

  • Sleeps 4

Two Double Room with Courtyard View

  • Sleeps 4

View all photos for King Room with North Point View

Premium bedding, down duvets, pillow-top beds, in-room safe

King Room with North Point View

  • Sleeps 3

View all photos for One King and One Double Bed Room

Premium bedding, down duvets, pillow-top beds, in-room safe

One King and One Double Bed Room

  • Sleeps 4

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite

  • Sleeps 4

Executive Suite ADA Tub

  • Sleeps 4

King Room With Pool View

  • Sleeps 3

About the area

San Francisco

At Hyatt Centric Fisherman's Wharf San Francisco you'll be within just a 10-minute stroll of popular attractions like Pier 39 and Lombard Street. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Brick and Beam, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and Hot tub as well as access to free bike hire. 18998 square feet (1765 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning continental breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Within a 30-minute walk of this 4-property class Fisherman's Wharf hotel, attractions include San Francisco Bay and Embarcadero Center.

What's nearby

  • Hyde Street Pier - 6 min walk - 0.6 km
  • Lombard Street - 7 min walk - 0.6 km
  • Pier 39 - 7 min walk - 0.6 km
  • Aquarium of the Bay - 7 min walk - 0.6 km
  • Ghirardelli Square - 10 min walk - 0.9 km

Getting around

  • Jones St and Beach St Stop - 2 min walk
  • San Francisco Station - 6 min drive
  • San Francisco International Airport (SFO) - 36 min drive

Restaurants

  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Applebee's Grill + Bar - ‬4 min walk
  • ‪Red Fin Restaurant & Lounge - ‬3 min walk
  • ‪Abacá - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hyatt Centric Fisherman's Wharf San Francisco

Hotel with an outdoor pool, 8-minute walk to Pier 39
As a guest of Hyatt Centric Fisherman's Wharf San Francisco, you'll find an outdoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 9 meeting rooms. Event space at this hotel measures 18998 square feet (1765 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Centric Fisherman's Wharf San Francisco. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 316 guestrooms or units
  • 5 levels
  • 18998 sq ft of conference space
  • 1765 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Hyatt Centric Fisherman's Wharf San Francisco offers 316 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 47-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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  • Free Wi-Fi
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4.5 out of 5, Wonderful, 3,836 reviews
The price is AU$290
includes taxes & fees
4 Jan - 5 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 59.74 per night)
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 22 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brick and Beam

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18,998 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (81 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.19 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 22 to 32 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Nearby parking fee: USD 59.74 per night (1640 ft away)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Fisherman's Wharf Hyatt
Hyatt Hotel Fisherman's Wharf
Hyatt Fisherman's Wharf Hotel
Hyatt At Fisherman`s Wharf Hotel San Francisco
Hyatt Fishermans Wharf
Hyatt San Francisco
San Francisco Hyatt
Fishermans Wharf Hotel
Hyatt Centric Fisherman's Wharf San Francisco Hotel
Hyatt Centric Fisherman's Wharf San Francisco San Francisco

Frequently asked questions

What is the cancellation policy at Hyatt Centric Fisherman's Wharf San Francisco?

Hyatt Centric Fisherman's Wharf San Francisco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Centric Fisherman's Wharf San Francisco?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Hyatt Centric Fisherman's Wharf San Francisco on 4 Jan 2026 start from AU$236.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Centric Fisherman's Wharf San Francisco?

Yep, Hyatt Centric Fisherman's Wharf San Francisco has secured covered valet parking with in/out privileges for USD 55 per night.

Are there any beaches close to Hyatt Centric Fisherman's Wharf San Francisco?

The closest beach to Hyatt Centric Fisherman's Wharf San Francisco is Ocean Beach (9.6 km).

Does Hyatt Centric Fisherman's Wharf San Francisco have a pool?

Hyatt Centric Fisherman's Wharf San Francisco has an outdoor pool.

What makes Hyatt Centric Fisherman's Wharf San Francisco a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hyatt Centric Fisherman's Wharf San Francisco.

Is Hyatt Centric Fisherman's Wharf San Francisco family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Centric Fisherman's Wharf San Francisco is a hit with families.

Does Hyatt Centric Fisherman's Wharf San Francisco serve breakfast?

Yep, our guests give high marks to the continental brekkie here! Available daily from 6:30 AM to 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt Centric Fisherman's Wharf San Francisco?

No, Hyatt Centric Fisherman's Wharf San Francisco does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Centric Fisherman's Wharf San Francisco?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Centric Fisherman's Wharf San Francisco?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hyatt Centric Fisherman's Wharf San Francisco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 865 out of 1481 reviews
Rating 8 - Good. 331 out of 1481 reviews
Rating 6 - Okay. 161 out of 1481 reviews
Rating 4 - Poor. 58 out of 1481 reviews
Rating 2 - Terrible. 66 out of 1481 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
I had to phone Expedia to get the check in person to grant me the King bed that Expedia advertised and that I paid for! The Expedia team did a great job going to bat for me. I ended up with the nice room as advertised.
Stayed 1 night in Sep 2025

10/10 Excellent

Hector

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, dated interior, free bottled water and great service
Stayed 4 nights in Sep 2025

2/10 Terrible

Yanay

Stayed 2 nights in Sep 2025

6/10 Okay

Nina

Stayed 1 night in Sep 2025

4/10 Poor

Gabriela, Imperial Beach

Travelled with group
Disliked: Property conditions & facilities
Location
Stayed 5 nights in Sep 2025

10/10 Excellent

Robin

Stayed 1 night in Sep 2025

6/10 Okay

toni

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The Hotel is in a great location and we had courtyard views which were quiet. Everything is walkable from there and clean. My room was fine, nothing special but in my moms room first the toilet didn't work, and i then it was dripping and kept her awake, despite asking for it to be fixed three times it wasn't. They did not give the option of changing rooms, and the staff were friendly but did not fix the problem. Very dissapointing for the price point.
Stayed 2 nights in Sep 2025

8/10 Good

Kyle

Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony, Grimes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc, Truckee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2025

6/10 Okay

Chloe

Liked: Staff & service, property conditions & facilities, room comfort

A little disappointing

This hotel had a good location and the room had most amenities you would expect. The shower, however, was pretty grimy, with lots of black mould and the pressure was pretty bad too. Our room was on the same level as the pool, which meant we had to keep our cutains closed at all times, as anyone at the pool would've had a full view inside our room. The pool didnt look particilatly inviting, not at all like the official pictures, so we didn't use it. Overall this hotel served its purpose, but I feel it was overpriced for the quality and wouldn't choose it again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great rooms. Very clean with lovely helpful staff
Stayed 9 nights in Sep 2025

10/10 Excellent

Aljona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Maeve

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Tracey

Travelled with family
The hotel is in a great location! Our bed was made without a sheet…asked three times for a sheet. We eventually got it but they expected me to make the bed! The customer service was just okay from the time we arrived.
Stayed 3 nights in Sep 2025

10/10 Excellent

daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was the distance from the elevator to our room, on opposite side of the building. But the property is old, that’s why.
Stayed 1 night in Sep 2025

6/10 Okay

Lara

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Okish

Be aware of rooms with a twin door as you will be able to listen to every conversation the people in the room next to you have. Overall hotel seems pretty dated but staff was friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk from Fisherman’s Wharf, Ghirardelli Square and the waterfront. Close to the action but down a nice quiet street. The rooms were clean and well maintained. The hotel offers a delicious breakfast both buffet and menu and the lounge also offers a good variety menu.
Stayed 1 night in Sep 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, walkable location. BEDS and pillows were the best…. Really really comfortable. Staff were super friendly.
Stayed 2 nights in Sep 2025

6/10 Okay

Elizabeth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outside of the hotel looks dirty & run down. The lobby looks nice. The rooms are just average. The water pressure in the shower was terrible. I think the rooms are over priced at $271 a night. Also, I didn’t realize until our last night that there was no flat sheet on the bed. That grossed me out. Will not stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Irene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect , close to everything.
Stayed 3 nights in May 2025

10/10 Excellent

Miles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025