See all properties
Save

Embassy Suites by Hilton San Francisco Airport Waterfront

3.5 star property

Photo gallery for Embassy Suites by Hilton San Francisco Airport Waterfront

Ballroom
Aerial view
Lobby
Reception
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is AU$230
includes taxes & fees
17 May - 18 May

Explore the area

View map
150 Anza Blvd, Burlingame, CA, 94010
  • Place, Anza Lagoon
    ‪5 min walk‬
  • Place, Topgolf Burlingame
    ‪10 min walk‬
  • Place, Coyote Point Park
    ‪18 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪6 min drive‬

Room options

View all photos for Two Double and One Sofa Bed, Non-Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Two Double and One Sofa Bed, Non-Smoking

8.2 out of 10
Very good
(101 reviews)
  • Hill view
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Two Double and One Sofa Bed, Bay View, Non-Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Two Double and One Sofa Bed, Bay View, Non-Smoking

8.2 out of 10
Very good
(25 reviews)
  • Bay view
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for One King and One Sofa Bed, Bay View, Non-Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

One King and One Sofa Bed, Bay View, Non-Smoking

8.2 out of 10
Very good
(23 reviews)
  • Bay view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

32-inch TV with cable channels, pay films

Suite, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(13 reviews)
  • Lagoon view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

Suite, 2 Double Beds, Accessible (Hearing)

Suite, 2 Double Beds, Accessible (Hearing)

8.4 out of 10
Very good
(17 reviews)
  • Hill view
  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (No Sofa Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking (No Sofa Bed)

  • Lagoon view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking (No Sofa Bed)

Suite, 2 Double Beds, Non Smoking (No Sofa Bed)

Suite, 2 Double Beds, Non Smoking (No Sofa Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

32-inch TV with cable channels, pay films

Suite, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • Hill view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lagoon View

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Lagoon View

8.2 out of 10
Very good
(16 reviews)
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Hill view
  • Sleeps 4
  • 1 Queen Bed

View all photos for One King and One Sofa Bed, Non-Smoking

32-inch TV with cable channels, pay films

One King and One Sofa Bed, Non-Smoking

8.2 out of 10
Very good
(59 reviews)
  • Hill view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad

San Francisco Airport Marriott Waterfront

Ingold - Milldale
  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,160 reviews
The price is AU$209
includes taxes & fees
29 May - 30 May
San Francisco Airport Marriott Waterfront

About the area

Burlingame

At Embassy Suites by Hilton San Francisco Airport Waterfront, you'll be 10.4 km (6.5 mi) from Crystal Springs Golf Course and 11.1 km (6.9 mi) from San Mateo County Event Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Tap and Tavern, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy access to bike hire and hiking/biking trails. 15995 square feet (1486 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include Wi-Fi in public areas and laundry facilities. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 3.5-property class Bayfront hotel include Cow Palace and Oracle Park.

What's nearby

  • Anza Lagoon - 5 min walk - 0.5 km
  • Topgolf Burlingame - 10 min walk - 0.9 km
  • Coyote Point Park - 18 min walk - 1.5 km
  • Bay Club Broadway Tennis and Pickleball - 2 min drive - 2.2 km
  • Poplar Creek Golf Course - 3 min drive - 3.3 km

Getting around

  • Broadway Station - 2 min drive
  • San Francisco Intl. Airport Station - 7 min drive
  • San Francisco International Airport (SFO) - 10 min drive

Restaurants

  • ‪Topgolf - ‬10 min walk
  • ‪37 North - ‬5 min walk
  • ‪Equator Coffee - ‬17 min walk
  • ‪Max's of Burlingame - ‬18 min walk
  • ‪Il Fornaio - ‬4 min drive

About this property

Embassy Suites by Hilton San Francisco Airport Waterfront

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 15995 square feet (1486 square metres) and includes conference space. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Embassy Suites by Hilton San Francisco Airport Waterfront. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

This 3.5-star Burlingame hotel is smoke free.

  • 1 building
  • 340 guestrooms or units
  • 9 levels
  • 15995 sq ft of conference space
  • 1486 sq. m of conference space
  • Built in 1986
  • Full breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton San Francisco Airport Waterfront offers 340 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Televisions come with premium cable channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchenettes with fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Courtyard
Hilton San Francisco Airport Bayfront
Bayfront
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 2,999 reviews
The price is AU$191
includes taxes & fees
29 May - 30 May
Hilton San Francisco Airport Bayfront

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 1:00 AM at scheduled times
  • Uncovered parking on site (USD 45 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tap and Tavern

Things to do

  • Bicycle rentals
  • Fishing
  • Hiking/biking trails
  • Indoor pool

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 15,995 square feet of conference space
  • 24-hour business centre

Outdoors

  • Garden
  • In a regional park
  • On the bay
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way)
  • Uncovered self-parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton San Francisco Airport Waterfront Hotel
Embassy Suites Waterfront
Embassy Suites San Francisco Airport Waterfront Hotel
Embassy Suites Waterfront Hotel San Airport Francisco
Waterfront Embassy Suites
Embassy Suites Waterfront Hotel
Embassy Suites Hilton Waterfront Hotel
Embassy Suites Hilton San Francisco Airport Waterfront
Embassy Suites Hilton Waterfront
Embassy Suites by Hilton San Francisco Airport Waterfront Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton San Francisco Airport Waterfront?

Embassy Suites by Hilton San Francisco Airport Waterfront offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton San Francisco Airport Waterfront?

As of 11 May 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Francisco Airport Waterfront on 17 May 2026 start from AU$230, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton San Francisco Airport Waterfront?

Yep, Embassy Suites by Hilton San Francisco Airport Waterfront has an uncovered self car park with in/out privileges for USD 45 per night. A self car park is also available, for a fee.

Are there any beaches close to Embassy Suites by Hilton San Francisco Airport Waterfront?

The closest beach to Embassy Suites by Hilton San Francisco Airport Waterfront is Rockaway Beach (13.4 km).

Does Embassy Suites by Hilton San Francisco Airport Waterfront have a pool?

Embassy Suites by Hilton San Francisco Airport Waterfront has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes Embassy Suites by Hilton San Francisco Airport Waterfront a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton San Francisco Airport Waterfront.

Is Embassy Suites by Hilton San Francisco Airport Waterfront family-friendly?

You bet! With amenities such as laundry facilities and a picnic area, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton San Francisco Airport Waterfront is a hit with families.

Does Embassy Suites by Hilton San Francisco Airport Waterfront serve breakfast?

Yeah, visitors give top marks to the free full brekkie here! Served weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton San Francisco Airport Waterfront?

No, but there's an airport shuttle that runs from 6:00 AM - 1:00 AM at scheduled times for a fee.

Is there a bar or restaurant at Embassy Suites by Hilton San Francisco Airport Waterfront?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton San Francisco Airport Waterfront?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton San Francisco Airport Waterfront Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1254 out of 2090 reviews
Rating 8 - Good. 393 out of 2090 reviews
Rating 6 - Okay. 228 out of 2090 reviews
Rating 4 - Poor. 105 out of 2090 reviews
Rating 2 - Terrible. 110 out of 2090 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rashaad

Liked: Cleanliness, amenities, property conditions & facilities
Great location very nice Hotel!! Breakfast was Great
Stayed 3 nights in Feb 2026

6/10 Okay

Guy

Liked: Cleanliness, staff & service, amenities
Overcrowded. Nice place. Long lines for breakfast
Stayed 1 night in Dec 2025

4/10 Poor

Victor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room and the service was good, except for the female employee who was helping at the bar for the happy hour. She was super rude not just to me but to a lot of people. At my check out they hotel over charged me more than 800 dollars and that cost me to get my CC blocked. I had to call them may times about it but they didn’t care. They hang up on me all the time. Finally 5 days later they sent me my money back but never called back to explain why they did it when I asked so many times.
Stayed 3 nights in Jan 2026

8/10 Good

John

Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
A very friendly staff . Room was very and the amenities and services were beyond expectations . An excellent stay .
Stayed 1 night in Feb 2026

6/10 Okay

Hattie

Liked: Cleanliness, amenities, property conditions & facilities
the ac did not work
Stayed 5 nights in Feb 2026

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Atanacio

Stayed 2 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Feb 2026

10/10 Excellent

Owen Lewis

Stayed 1 night in Feb 2026

2/10 Terrible

sabrina

Stayed 1 night in Feb 2026

4/10 Poor

Mariann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds were uncomfortable. The climate would not go cooler in the room so we had to have the sluder door open all night and it was super nosey due to the airport. The toilet handle was also broken
Stayed 1 night in Feb 2026

10/10 Excellent

Ioan

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had some issues with the room that was allocated to us. Jeff communicated with us and fixed the situation. Very nice location and courteous staff
Stayed 4 nights in Jan 2026

6/10 Okay

Nina

Liked: Cleanliness, staff & service, amenities
The room was in good condition, the sheets caused me to breakout and the T.V. did not work. I called to let someone know and they said the would send someone and on one came.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026

10/10 Excellent

Brooke

Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Stayed 2 nights in Jan 2026

6/10 Okay

Melissa

Travelled with family, Business traveller
Disliked: Cleanliness
Beds were very uncomfortable, room poorly put together. Paint on the walls from touch up paint jobs. garbage left over from previous people. Breakfast was not very good at all. Will not stay there again.
Stayed 2 nights in Jan 2026

8/10 Good

James

Travelled with partner
Great breakfast
Stayed 1 night in Jan 2026

6/10 Okay

david

Travelled with family and small children
Liked: Cleanliness, amenities
Room was good but the beds need replacing. Very little cushion and could almost feel the springs.
Stayed 1 night in Jan 2026

4/10 Poor

Ein

Travelled with partner
Liked: Cleanliness
There was a wedding party and it was too loud the noice till 11 pm and the WiFi was treacle. Moreover the room next to us was so loud 8 people were inside it with 6 children, I guess friends of their son and they so loud till 1 AM. My experience was so bad this time. Thanks
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The embassy suites by Hilton SF airport Waterfront is a true hidden gem in the Bay Area, especially for families and local staycations. We stayed two nights and were impressed by how thoughtful and welcoming the experience was. The warmly heated indoor pool is fantastic, even in winter, and the evening cocktail hour is a small touch that makes a big difference for guests. The complimentary breakfast was excellent, with fresh made-to-order omelets and very efficient, attentive staff. Multiple guests we encountered shared how much they love returning here, whether for birthdays, anniversaries, or family getaways, and it’s easy to see why. The open seating areas feel more like a resort than a traditional airport hotel. While the rooms are slightly dated, they are very well soundproofed and quiet. The staff, especially at the front desk, were consistently warm, professional, and attentive. Having stayed at many Bay Area hotels across Hyatt, Marriott, and local properties, this is easily one of our top choices for its convenient location, fair pricing, and family-friendly atmosphere. We’ll definitely be back
Stayed 2 nights in Jan 2026

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, amenities
Not sure
Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Stayed 2 nights in Jan 2026

6/10 Okay

Jennifer

Liked: Cleanliness
There was a Spanish speaking cleaning lady who kept knocking on my door on 8th floor on Jan. 28th who interrupted my business meeting and after 5 minutes door knocking opened the door with her key and demanded to know when she could clean the room. When I said I don’t know when my meeting would end, she said she has to know otherwise she wouldn’t clean it. Sure enough the room was not cleaned when I got back after 8:00pm. Another Asian house-keeping lady also refused to help when I got locked out of my room. I am quite disappointed at the service level. There’s definitely room for improvement in staff training and services.
Stayed 3 nights in Jan 2026