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4.0 out of 5

"Very clean and well presented The bed was comfy Very peaceful and quiet The fridge didn’t quite close properly after opening it.... it needed to be ... " More

By a verified traveller on Mon 27 Jul 2020

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Hotel Description

A luxury stay in Swan Hill awaits you at Swan Hill Resort. Within just a 10-minute stroll, you'll find Pioneer Settlement Museum and Swan Hill Racecourse Bowls Club. Highlights at this family-friendly resort include an outdoor swimming pool, an indoor swimming pool, and free self parking.

You can enjoy free WiFi, LCD TVs, and free bottled water, featured in all 62 rooms. Premium bedding and designer toiletries are nice touches to enhance your stay. Refrigerators, minibars, and hair dryers are also available.

Enjoy the spa tub along with access to mini golf and a playground. Business amenities include a conference center and a business center. Added amenities include free WiFi in public areas and coffee/tea in a common area. There's also the convenience of RV/bus/truck parking.

Places within a 15-minute walk of this 4.5-star Swan Hill resort include The Giant Murray Cod and Swan Hill Clock Tower.

Deluxe Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Queen & 2 Singles Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Queen & Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Queen & 1 Single Suite

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Swan Hill Resort ratings based on 452 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Swan Hill Resort

Everyone (208) Couples (157) Business (1) Family (82)
1 out of 5
We did not like our arrival. When got there at 5pm the reception was shut. We had to call a number and the lady was so rude!! She spoke to us like idiots and referred us to an email we had not received. The keys were in a box to the side building. She hung up on us as we were obviously an inconvenience to their Sunday. The bed was rock hard, like the mattress was from a second hand store. The pillows were about 3 cm thick. When we went for dinner and told the restaurant manager of our experience he said he had heard this often. The experience was appalling!

Posted by , from Kyneton on 20 Sep. 2020

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4 out of 5
Very clean and well presented The bed was comfy Very peaceful and quiet The fridge didn’t quite close properly after opening it.... it needed to be pushed back to close.

Posted by , from Portland Vic on 27 Jul. 2020

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5 out of 5

Posted by on 15 Jun. 2020

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5 out of 5
CLOSE TO EVERTHING AND THE SWIMMING POOLS VERY QUIET ALSO GOOD FOOD

Posted by on 30 Jan. 2020

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4 out of 5

Posted by on 20 Jan. 2020

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3 out of 5
There was a memorial over the spa. The Mimi golf course was wrecked

Posted by on 18 Jan. 2020

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2 out of 5
The place was run down and due for renovations lack of maintenance evident. Looks like it was a great place but needs a fair amount of TLC

Posted by on 14 Jan. 2020

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4 out of 5

Posted by on 4 Jan. 2020

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4 out of 5
Kid friendly Simple but clean and close to main attractions

Posted by on 26 Dec. 2019

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4 out of 5
The shower door did not close properly, the fan in the bathroom did not work and one of the chairs was damaged (leg was at an angle and the cover was loose. The light in the foyer hardly gave any illumination.

Posted by on 19 Dec. 2019

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Property Features

Swan Hill Resort offers its guests an indoor pool, an outdoor pool, and a spa tub. WiFi is free in public spaces. There's an onsite business center. There are 6 meeting rooms available. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the luxury Swan Hill Resort. Free self parking is available. This 4.5-star Swan Hill resort is smoke free.

  • 62 guestrooms or units
  • 2 levels
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Tullamarine Airport (MEL) (317.2 km / 197.1 mi)
  • Parking: Free self parking

Room Amenities

Swan Hill Resort offers 62 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Swan Hill resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • LCD television
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Tuesday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Monday: 8 AM - 8:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Tuesday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Monday: 8 AM - 8:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • One child stays free
  • Service animals are allowed
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Styles Hotel Swan Hill
  • ibis Styles Swan Hill
  • ibis Styles Swan Hill Hotel
  • Swan Hill Resort Resort
  • Swan Hill Resort Swan Hill
  • Swan Hill Resort Resort Swan Hill
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.